HUMAN RESOURCES HUMAN RESOURCES DEVELOPMENT DEVELOPMENT A METHODOLOGY FOR ORGANISATIONAL CLIMATE ESTIMATION
HUMAN HUMAN RESOURCES RESOURCES
DEVELOPMENTDEVELOPMENT
A METHODOLOGY FOR ORGANISATIONAL
CLIMATE ESTIMATION
OFTEN ASKED QUESTIONS ?
ARE WE IN THE RIGHT BUSINESS ? DO WE HAVE THE RIGHT PEOPLE ? ARE WE IN THE RIGHT INDUSTRIES ? ARE WE IN THE RIGHT STATES ? GIVEN THE SAME COUNTRY CLIMATE, WHY ARE
WE WHERE WE ARE ?
IS IT BECAUSE WE HAVE/LACK
PURPOSE VALUES
STANDARDS OF BEHAVIOUR STRATEGY
ORGANISATIONS ARE DRIVEN BY HUMAN CAPITAL AND IT IS CRUCIAL TO HAVE A SCIENTIFIC LOOK AT THIS FACTOR OF PRODUCTION
HRM & HRD
HRM - DEALS WITH OPTIMUM
UTILISATION OF HUMAN CAPITAL - INTEGRATIVE & SUPPORTIVE
HRD - DEALS WITH DEVEOPMENT AND
UPGRADATION OF HUMAN CAPITAL - INDEPENDENT
HRM TAKES THE STOCK OF HUMAN CAPITAL AS GIVEN AND TRIES TO OPTIMALLY ALLOCATE IT AMONG DIFFERENT PROCESSES/ACTIVITIES SUCH THAT OUTPUT IS MAXIMISED.
HRD TRIES TO BRING ABOUT QUALITATIVE CHANGES IN THIS STOCK OF HUMAN CAPITAL IN ACCORDANCE WITH THE NEEDS OF THE ORGANISATION AND CORPORATE OBJECTIVES. IT TRIES TO MOULD THE STOCK AS PER REQUIREMENTS.
EMPLOYMENT HR DEV
COMPENSATIONMGT
HUMAN RELATIONS
Org design
Job design
Job analysis
Perf. app
Training
Career pl
Job eva
Wage
Perks
Motivaton
Morale
Job satisfaction
Communication
Grievance
Discp. action
Planning
Recruitment
Selection
Induction
Placement
Quality of life
AN ILLUSTRATION
OBJECTIVES & POLICIES OF HRM
OPERATIVE FUNCTIONS OF HRM
MANAGERIAL FUNCTIONS OF HRM
THE PROPOSED METHODOLOGY FOR ORGANISATIONAL CLIMATE ESTIMATION WOULD DETERMINE THE EXTENT OF HRM AND ITS EFFECTIVENESS
THIS WOULD THEN FORM THE BASIS FOR HRD STRATEGIES
METHODOLOGY FOR CLIMATE ESTIMATION
TEST FOR
JOB AFFECTED REALATIVE WELL BEING SCALE
ORGANISATIONAL CONSTRAINTS QUANTITATIVE WORK LOAD INVENTORY LOCUS OF CONTROL EMOTIONAL AWARENESS EMPATHY NETWORKING SKILLS
CONTD
JOB SATISFACTION SELF ESTEEM RECRUITMENT NEGOTIATING SKILLS PEOPLE MANAGEMENT PERFORMANCE MANAGEMENT
PROCESS TRAINING EFFECTIVENESS
TAKE THE ENTIRE WORK FORCE OF AN ORGANISATION
BREAK IT DOWN AGE-WISE, DESIGNATION-WISE, EXPERIENCE-WISE ETC.
DESIGN PSYCHOMETRIC TESTS PERFORM NON-PARAMETRIC TESTS
& HYPOTHESIS TESTING
Manager’s Mind Map
Get strategyvetted by Board
Schedule ofimplementation
Project planning
Liaise with Other Depts.
Implement
Monitor expenses
Allocate Budget
Manage the Budget
Manage the team
Appraisal
Development
Manage enquiries
Deal with customers
Design appropriateInstruments
Processing
Detailing
Reportpreparation
Move the Committee
Sanction
Outgo of funds
Monitoring
THE BUILDING BLOCKS
REACTIVE AND SUPPORTIVE HRM
INTEGRATIVE HRM
INDEPENDENT HRM
REACTIVE AND SUPPORTIVE HRM- ADMINISTRATIVE EXPERT
MANAGEMENT OF EMPLOYEE CONTRIBUTION/PERFORMANCE APPRAISAL – JOB DEFINITION
LISTENING AND RESPONDING TO EMPLOYEES RECRUITMENT, SALARIES AND REMUNERATION,
RETRAINING, SUSTAINANCE, GROWTH UNION/ASSOCIATION NEGOTIATIONS DATA BASE, COMPENDIUM
Y = F(INPUTS, PROCESSES, HRM) – The partial derivative will give rise to HRM audit
INTEGRATIVE HRM - STRATEGIC PARTNER
WHAT WAS A FINE SOLUTION YESTERDAY MAY NOT BE VALID TOMORROW.
THE 7 S’s STRATEGY, SYSTEMS, STAFF, SKILLS, STYLE,
STRUCTURE, SHARED VALUES
GENERATE A LEARNING ORGANISATION WITH KNOWLEDGE WORKERS
Jth. process = f(j)(inputs J, HRM)- Pecuniary benefit
INDEPENDENT HRM- CHANGE AGENT/CONSULTANT
OBSERVE THE ORGANISATION’S MOVEMENT OVER TIME AT A CERTAIN LEVEL OF ABSTRACTION AND PROVIDE INPUTS FOR CHANGE – CORRECT AGE/SKILL DISTRIBUTION
Y = HRM(t)F(K,L)
KEY RESULT AREAS (KRAs)
Output Technical Knowledge Career Development Customer Service Product Development Time Management Business Volume Personal
Development
Delegation Profitability Quality Business development Teamwork Budget Performance
Management
Peak Performance
DistressBoredom
H
ENERGY
CHALLENGE
L
H
L
Burnt outExhausted
Recharge time
MANAGING STRESS
Delegate Beware of Dumping Tasks
Long term projects
Leave
Urgency
Challenge & Development
H L
H
L
ANALYSING THE TASK
LEADS MODEL
L E A D S
LISTENING EMPOWERING ADAPTING DELIVERING SELF-
UNDERSTANDING
GROW MODEL
G R O W
GOALS REALITY OPTIONS WILL
BOOST MODEL
B O O S T
BALANCE OBSERVE OWNERSHIP SPECIFIC TIME
AN EXAMPLE
JAWS Scale Emotion
High High (HH) energetic, excited, ecstatic, enthusiastic, inspired
High Low (HL) at-ease, calm, content, satisfied, relaxed
Low High (LH) angry, anxious, disgusted, frightened, furious
Low Low (LL) bored, depressed, discouraged, gloomy, fatigued
RESULT
EMOTIONAL INTELLIGENCE OF THE
POPULATION IN TERMS OF HH,HL,LH & LL
HH
19%
HL
19%LH
34%
LL
28%