HP CloudSystem Matrix FAQ HP Restricted. For HP and HP Channel Partner Internal Use Only January 2013 1 General .................................................................................................................................................. 2 2 What’s New? ......................................................................................................................................... 6 3 Features and Functions ......................................................................................................................... 9 4 Supported Components ...................................................................................................................... 11 5 Cloud Maps ......................................................................................................................................... 13 6 CloudSystem Matrix with partners. .................................................................................................... 14 7 Ordering CloudSystem Matrix............................................................................................................. 15
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HP CloudSystem Matrix FAQ
HP Restricted. For HP and HP Channel Partner Internal Use Only
January 2013
1 General .................................................................................................................................................. 2
migrations for all servers with Smart Solver technology for best-fit advice for utilization of capacity;
accelerate and standardize your process for migration from rack servers to blades
• Large customers implementing data center transformation, internal cloud or shared services models --
enforce your best-practice architectural designs and processes; and simplify service and application
delivery to lines of business with self-service portal
• Service providers – provide streamlined service delivery with self-service portals for dedicated
customers; improve forecasting and capacity planning for your customers.
1.5 What are the proven benefits of HP CloudSystem Matrix? HP CloudSystem Matrix paves the way to a hybrid, private cloud. Once the CloudSystem Matrix solution
is installed and the service catalogs with templates and workflows have been defined, provisioning
infrastructure with configured applications can be done quickly. In one case of a multi-tiered e-Shopping
service, it took a total of just 108 minutes (to kick off the provisioning of the service from the Matrix self-
service portal to having an up and running service). The previous process for this HP customer to bring
up a similar service was 33 days. In another example, it took just 17 minutes to provision a service that
included 10 virtual machines along with their storage and network connections. For some customers,
the typical process can be even months long due to planning and coordination processes.
And all this is done in a cost-efficient way: CloudSystem Matrix lets customers take costs out today and
keep them out tomorrow. You can transform the economics of your data center by doubling
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administrator productivity and lowering total cost of ownership up to 56% versus traditional
infrastructure.
1.6 What is in the HP CloudSystem Matrix? Are there any new or unique
technologies in the HP CloudSystem Matrix that I can’t already buy from
HP? The HP CloudSystem Matrix integrates the delivery of proven HP BladeSystem technologies such as
Virtual Connect Flex-10 or FlexFabric, Virtual Connect Enterprise Manager, HP CloudSystem Matrix
software, Factory Express Services and implementation services. Options can also include HP Storage,
HP Networking, HP security products and 3rd party operating system and hypervisor licenses.
HP CloudSystem Matrix converges these capabilities together in an easy-to-order package that comes
with complete factory and implementation services. The HP CloudSystem Matrix efficiently delivers
infrastructure in ‘building blocks’ directly to customers. The purchase price of the HP CloudSystem
Matrix is about 12 to 14% (before adding server blades and storage) less expensive than ordering the
individual components separately and is at least 20% faster to order and implement to be ready for user
operations.
1.7 Why should I sell the full CloudSystem Matrix solution instead of the
component technologies? Four reasons:
1. The CloudSystem Matrix solution simplifies and accelerates the ordering, delivery, and
installation process. It includes complete factory and implementation services that take the hassle out of
configuration verification and installation so it’s much faster to order and be ready for user operations.
2. The included CloudSystem Matrix implementation services include site preparation and the
basic integration of the solution into the existing customer environment.
3. Once installed, it is supported as one environment, NOT as individual components. The support
organization knows about the whole CloudSystem Matrix environment and can ensure in a support
situation to consult based on the whole environment and not just the component, i.e. dependencies are
taken into account
4. The purchase price of CloudSystem Matrix is less expensive than the individual components.
Bottom line, CloudSystem Matrix allows HP to focus our customer engagements around ‘data center
infrastructure’ rather than ‘data center technologies’. CloudSystem Matrix efficiently delivers
infrastructure in ‘building blocks’ directly to customers. This enables us to engage at a much more
strategic level in our accounts. But, for some customers, CloudSystem Matrix may be too big of a leap. If
your customer isn’t ready or right for CloudSystem Matrix, use the discussion opportunity to sell HP
BladeSystem, Virtual Connect, Insight Control, planning and assessment services, etc.
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1.8 Who in my customer should I talk to about CloudSystem Matrix? Engage at the CIO and IT Director level. The higher in the organization you engage, the more you can
focus the conversation on infrastructure, people and process changes required vs. just the technologies.
When you engage with CIO’s, focus on business metrics – how much money can they save? How much
faster can they do things? When engaging with IT Directors, discuss the business metrics and also help
them understand how it will work in their specific environment. While Systems Administrators can be
important advocates, they don’t have the budgetary authority to approve a CloudSystem Matrix
purchase, nor the internal influence to drive process change to take maximum advantage of what
CloudSystem Matrix offers. While Purchasing Managers may need to approve the final deal, they also
don’t have the full view of the business strategy.
1.9 What is the buying and implementing experience for HP CloudSystem
Matrix? What should I expect? The HP CloudSystem Matrix is a fully integrated infrastructure that is delivered and implemented in your
environment with a single complete service. The estimated delivery and fulfillment time is about 3-6
weeks after order entry for the hardware integration by HP factory and the completion of the onsite
implementation service for a basic single rack of CloudSystem Matrix. The order process is simple and
straightforward, and the step by step details can be found in the QuickSpecs at
http://www.hp.com/go/matrix.
1.10 Where can I find HP CloudSystem Matrix demos? HP CloudSystem Matrix demos are available on the HP Solution Demo Portal. These include pre-
recorded demos available to all users. For HP employees and partners who are logged into the system,
they also have the capability to download the pre-recorded demos as well as request live demos. HP
CloudSystem Matrix demos are available at http://www.hp.com/go/matrixdemos.
1.11 Is there a trial version of HP CloudSystem Matrix? There is a 90 day, virtual machine only trial version of HP CloudSystem Matrix. It can run on any x86
server supported by a VMware ESX, Microsoft Hyper-V, or Red Hat RHEL KVM. The trial version is
available at http://www.hp.com/go/trycloudsystem.
1.12 What are the main advantages of using Matrix OE infrastructure
templates with Cloud Service Automation in a CloudSystem Enterprise
Solution?
Matrix OE infrastructure templates provide many capabilities to define infrastructure services. Many of
these capabilities are not available in competitors’ offerings and are unique to Matrix OE. Here are some
of the capabilities provided by Matrix OE infrastructure templates:
• Supports both physical server (x86 and Integrity blades) and virtual server provisioning
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• Simplify cloud management by providing consistent management of cloud services
regardless of underlying technology – now supports RHEL KVM virtual machines in addition to
hypervisors from VMware, Microsoft, and physical servers
• Protect existing investments: Current CloudSystem customers can add KVM support
leveraging OpenStack technologies without disrupting management of existing cloud services
Out of the box bursting options let enterprise customers broker service delivery across more clouds
from a single, integrated control point and open new revenue opportunities for service providers
• New support for CloudSystem-to-CloudSystem bursting allows teams within enterprises
to share resources across multiple CloudSystems within their enterprise without losing control.
• New bursting connector makes it easier for CloudSystem-based service providers to
deliver pay-as-you-go capacity to their CloudSystem customers. The connector enables the
Matrix OE to process CloudSystem bursting requests, and can be used out-of-the-box, or can be
customized for seamless integration into a service provider’s environment.
2.2 What’s new with CloudSystem Matrix 7.1? Matrix OE 7.1 adds the following new capabilities:
• Burst your cloud to an even broader set of CloudSystem bursting partners: HP Cloud
Services (first OpenStack-based bursting target) and Amazon EC2
• Build a virtual cloud with HP CloudSystem Matrix software in a day
o Delivered through Matrix Operating Environment
o Allows you to build a virtual cloud environment on any platform supported by VMware
and MS HyperV within a day
o Supports HP and non-HP
• Address service sprawl with added flexibility during service creation and/or run-time
o Change VM Memory Size or number of CPUs at creation and run-time
o Customize network attributes at creation time
o Integrate load balancers into the service design and deployment
• Manage cloud cost allocation with HP or partner capabilities
o Improved built-in chargeback and analytics capabilities with Matrix
o Partner with CloudCruiser for advanced capabilities across private/hybrid/public cloud
and traditional IT environments
• Manage your service recovery in DR situations
o Protection of provisioned services, not just servers (IO/RM integration)
o Increased scalability to 2000+ for recovered services
o Asynchronous (>200km) 3PAR FC DR support for ProLiant
• Increase your flexibility with cloud management
o Support VM Templates With Data Disks
o Add Arbitrary Data Disks to a Service
o Attach physical disk (LUN) to a VM
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o Support ‘remove server’ operation
• Manage up to 12,000 virtual machines in federated mode
o Up from 10,000 previously
2.3 What’s New with CloudSystem Matrix 7.0? Matrix 7.0 adds the following new capabilities:
• New bursting capability, specifically with the service provider Savvis. Cloudbursting will
allow an IT administrator to provision services beyond the "private cloud" managed by
Matrix by "bursting" into a public cloud for a specific template-defined service. The
resources in the public cloud are paid for only when used, and released when the usage is
complete, offering optimized cost as well as flexible use when needs require resources
beyond the scope of the private cloud.
• Improvements in scalability by allowing provisioning of VM's up to 10,000 via the federated
CMS architecture that was first enabled in Matrix 6.3. In the area of multi-tenancy, Matrix
7.0 provides enhancements in the management of VLANs, specifically allowing secure multi-
tenancy through better separation of VLANs between different private cloud users.
• Enhancements to storage provisioning by offering the ability to automatically provision
storage LUNs during the deployment of a service. This capability will is offered for both EVA
and 3PAR FC storage arrays, and is built on enhancements to the existing Storage
Provisioning Manager interface introduced in version 6.3 and is included with Matrix.
• In terms of disaster recovery, Matrix 7.0 offers integration with 3PAR storage replication for
automated recovery management of server profiles, in the same fashion that Matrix already
supports EVA and XP storage replication.
• Additional best-practice solutions via the CloudMaps program, including templates,
workflows and sizers for key application providers utilizing the Matrix solution. Additional
APIs have been introduced, supporting key customer and partner requests.
2.4 What’s New with CloudSystem Matrix 6.3?
With the release of version 6.3 of Insight Dynamics, HP continues to make is easier to gain the benefits
of a private cloud today.
• Feature: Support for 3PAR FC for Storage Provisioning Manager (in addition to XP & EVA)
o Benefit: Expanded support of storage pool management and easier to manage storage
pools.
• Feature: 4X increase in scalability for service-catalog-based auto-provisioning in ‘federated
mode’
o Benefit: With ever increasing virtual machine density and the need to manage more-
and-more template-based workloads from a single-pane of glass, Insight Dyanmics
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offers you the ability to orchestrate up to 6000 VMs using a ‘federated CMS’
environment (Central Management Server). Aggregated management results in more
money saved, and greater efficiency.
• Feature: Increased multi-tenancy and chargeback including user-group support and location
code
o Benefit: Capacity planning and chargeback-ready tools now include the ability to sort by
location or group so that chargeback tracking – or even links extended to billing – allows
for better segmentation and control of multiple “tenants” within a cloud environment
making tracking and chargeback more straight-forward with direct attribution to the
actual users.
• Feature: New Cloud Maps. (details at www.hp.com/go/cloudmaps)
o Benefit: Accelerates automation of business applications so you can reliably and
consistently fast track the implementation of service catalogs. Saves days or weeks of
time architecting infrastructure and ensures that every time you implement an
environment, it’s consistent.
3 Features and Functions
3.1 How does HP CloudSystem Matrix support a hybrid cloud strategy? HP CloudSystem Matrix provisions physical and virtual infrastructure services in a data center. However,
it also allows bursting to a public cloud provider such as HP Cloud Services, Amazon Web Services, or
Savvis. In addition, HP CloudSystem Matrix allows customers to utilize bursting techniques to utilize
resources from other HP CloudSystem Matrix environments in other data centers. Finally, HP
CloudSystem Matrix allows service providers to customize the bursting provider to allow HP
CloudSystem customers to burst to a CloudSystem-based managed or public cloud service provider.
Additional information on HP CloudSystem Matrix bursting is available in the HP CloudSystem Bursting
3.2 Does CloudSystem provide physical server provisioning? Yes, CloudSystem Matrix can provision physical blade servers along with virtual and cloud-based servers.
When defining services using the Matrix OE infrastructure template, you can designate a server, or a
server group, as a physical server resource, and Matrix OE will provision those server(s) as physical
servers when the infrastructure defined in the template is actually realized during service creation.
Matrix OE requires BladeSystem servers with Virtual Connect to deploy physical servers, although it can
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3.3 Does CloudSystem Matrix support HP Proliant servers (DL or ML server
lines) or non-HP x86 servers as compute resource pools? For physical server provisioning, CloudSystem Matrix supports HP BladeSystem servers with Virtual
Connect. However, Matrix OE can provision virtual machines on any x86 servers supported by RHEL
KVM, VMware ESXi and Microsoft Hyper-V hypervisors.
3.4 Will OpenStack technology replace current HP solutions like HP
CloudSystem? Absolutely not. CloudSystem will remain the flagship, integrated offering for clients looking to build,
manage and secure private, managed and public clouds. CloudSystem will leverage the modular design
of the Converged Cloud architecture and the value delivered by OpenStack technology.
HP will incorporate OpenStack technologies into the core infrastructure management architecture of
HP’s CloudSystem to enable access to resource pools across private, public, and managed clouds. HP will
integrate these technologies with HP Converged Infrastructure and HP Converged Management and
Security to build an integrated, out-of-the-box solution that continues to provide the robustness of an
enterprise grade solution with capabilities like cloud service and application life cycle management and
recovery management delivered in HP CloudSystem today.
In fact, HP CloudSystem Matrix utilizes OpenStack to provide KVM resources pools, burst to other
CloudSystem Matrix installations, and burst to HP Cloud Services. Additional details are available in the
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3.6 Does CloudSystem Matrix support show-back and chargeback? Show-back is the report of services provided, with or without associated costs, without a cost transfer,
while chargeback is when those costs are allocated to business units or users via a cost transfer.
CloudSystem Matrix collects cost information on the provisioned services. This information is available
through CloudSystem Matrix’s reporting capabilities and through an externally accessible API to
incorporate the information into external reporting products. In addition, HP partner Cloud Cruiser
offers an advanced cost management solution that has out-of-the-box integration with HP CloudSystem.
Additional information is available in the Cost Management with CloudSystem presentation at
oudSystem.pptx and the Collecting Usage data for Show-back, Charge-back and Billing purpose white
paper at http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA3-
8068ENW&cc=us&lc=en. More information on Cloud Cruiser can be found at
http://www.cloudcruiser.com or by contacting Cloud Cruiser at [email protected].
3.7 How does HP CloudSystem Matrix grow beyond IaaS? One of the advantages of a HP CloudSystem portfolio of offerings is that customers can start small and
grow tall. Customers can start with a single HP BladeSystem chassis delivered as a turnkey
Infrastructure-as-a-Service solution with CloudSystem Matrix. This allows organizations to start to
understand the people and process impacts that will happen with private cloud. However, when
organizations are ready to grow, they build on top of their existing solutions. They can expand their IaaS
services to incorporate their existing infrastructure. However, they can also mature and move to
application provisioning with full life cycle management by adding Cloud Service Automation to their
CloudSystem Matrix environment, creating a CloudSystem Enterprise solution. Likewise, if they want to
provide services to external organizations, they can add Aggregation Platform for SaaS (AP4SaaS) to
their CloudSystem Enterprise to create a CloudSystem Service Provider solution.
For additional details on Cloud Service Automation, AP4SaaS, and other related products, please see the
HP CloudSystem internal site at
http://intranet.hp.com/tsg/ww3/CISalesPortal/Pages/CloudSystem.aspx# and the HP CloudSystem
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The ordering process for HP Integrity blade servers in addition to ProLiant can also be found in the HP
CloudSystem Matrix for HP-UX QuickSpecs available at www.hp.com/go/matrix
4.3 Does CloudSystem support HP-UX compute pools?
Yes. Matrix OE supports can deploy HP-UX in 2 ways:
Deploy to bare-metal HP Integrity servers
Deploy to Integrity Virtual Machines running on HP Integrity host servers
Matrix OE utilizes Ignite-UX that HP-UX users are already familiar with to provision in both of these
scenarios.
4.4 Can I add third party components or is this a closed system? Because it is a standards-based solution, CloudSystem Matrix integrates with existing environments—
networks, SANs, applications, operating systems, and hypervisors. CloudSystem Matrix is:
Support for most common operating systems and hypervisors
Matrix supports these native server operating systems: Microsoft Windows Server, HP-UX, Red Hat
Enterprise Linux (RHEL), and Novell SUSE Linux Enterprise Server (SLES).
CloudSystem Matrix supports VMware ESX, Microsoft Hyper-V, and Red Hat RHEL KVM hypervisors as
well as HP Integrity Virtual Machines.
For the latest and most complete information on CloudSystem Matrix compatibility, see
www.hp.com/go/matrixcompatibility.
Compatible with non-HP x86 servers
CloudSystem Matrix requires HP BladeSystem with Virtual Connect to perform a physical server
deployment. However, CloudSystem Matrix can also manage VMware, Hyper-V, and RHEL KVM virtual
machines on any of the hypervisor vendor supported x86 servers as long as the hypervisor is installed.
Compatible with existing networks
Matrix connects seamlessly to existing Ethernet networks. Because Virtual Connect is a layer-2 bridge,
not a switch, it integrates smoothly with any existing network. HP Virtual Connect Flex-10 and FlexFabric
interoperate with any industry standard Ethernet switch while providing 4-to-1 network hardware
consolidation of the server NICs and interconnect modules.
Compatible with existing SANs
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HP CloudSystem Matrix works with all fiber channel SAN arrays that are certified with BladeSystem c-
Class and Virtual Connect. See: http://h18004.www1.hp.com/products/blades/components/c-class-
sans.html. The shared storage for logical server boot and data disks can be any pre-presented Fiber
Channel LUN. In addition, iSCSI is supported as a virtual machine backing store. While in most cases the
storage resources must be pre-provisioned, there are additional capabilities with HP 3Par storage such
as on demand provisioning.
Integration with IT and business operations
HP Cloud APIs enable CloudSystem Matrix integration with IT and business processes. Examples include
linking into billing or chargeback systems and customizing the self-service portal to reflect company
branding and standards. APIs also enable integration of Insight Software for Matrix management with
enterprise management systems like HP Software and those from Computer Associates and Tivoli used
to manage the broader IT environment.
4.5 Can I use Storage Provisioning Manager when CloudSystem is directly
connected to a 3PAR array (3PAR Flat SAN configuration)?
No. Storage Provisioning Manager (SPM) provides the capability to create storage pools for Matrix
physical environments when CloudSystem Matrix is installing an operating system or hypervisor on a
bare-metal server. Currently, both CloudSystem Matrix and SPM are not aware of the new Virtual
Connect “direct attach” path versus today’s “fiber attach” path to enable this to work.
5 Cloud Maps
5.1 What are HP Cloud Maps? HP Cloud Maps provide the fastest way to create new application service delivering repeatable, proven
deployments to lower risk and assure optimized performance and service levels. Quickly create new
cloud service offerings for HP CloudSystem and HP Cloud Service Automation, in less than an hour with
Cloud Maps.
HP Cloud Maps are:
Pre-packaged application templates integrating decades of HP and ISV expertise
Customized catalogs of application services ready for push-button deployment
Available for applications like Oracle, Microsoft SharePoint and SAP NetWeaver with over 200
Cloud maps available
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5.2 How will HP Cloud Maps help me? HP Cloud Maps accelerate automation of business applications and so you can reliably and consistently
fast track the implementation of service catalogs. Instead of architecting a new service – something that
can take up to 200 hours – an existing HP Cloud Map can be downloaded and simply customized for the
environment. This can take as little as one hour to create a new service.
5.3 How do I get a Cloud Map? Visit www.hp.com/go/cloudmaps to view and download HP Cloud Maps for popular applications like
SAP and Microsoft Exchange, as well as for infrastructure environments with VMware.
ISV, SI and SP partners can join the HP AllianceONE partner organization to access the AllianceONE
Cloud Map specialty program for support in creating CloudSystem Matrix Cloud Maps.
6 CloudSystem Matrix with partners.
6.1 What hypervisors are supported by CloudSystem 7.2? CloudSystem supports the following hypervisors:
RHEL KVM
VMware ESXi
Microsoft Hyper-V
HP Integrity Virtual Machines
6.2 How do I position CloudSystem Matrix with VMware and Microsoft? There is training available on CloudSystem with VMware and Microsoft available at
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For more information visit the CloudSystem Dev Resource Center
6.4 Can I use VMware vMotion to move VMs across CloudSystem Matrix
systems located in different data centers? (Update) CloudSystem Matrix does not support the online migration of virtual machines, via techniques such as
vMotion, between CloudSystem Matrix managed resources pools or between data centers. However,
CloudSystem Matrix does support the offline failover of infrastructure services using the Matrix OE
recovery management features.
6.5 Does Egenera support HP BladeSystem? On April 7th, 2011, Egenera announced their participation as an HP AllianceOne partner that has ported
their infrastructure management software to Intel-based HP BladeSystem servers and the Virtual
Connect FlexFabric module, offering HA and DR to Egenera customers.
• Egenera is now an HP AllianceOne member
• Egenera works with HP to integrate its PAN software with HP BladeSystem
c-Class architecture
• Committed to help you succeed with your customer in selecting the best-fit HP data center
automation and virtualization option.
For additional information on the Egenera relationship, see
7.1 What do I need to order to get a CloudSystem Matrix? CloudSystem Matrix has a simplified ordering set up. You can order a CloudSystem Matrix starter or
expansion kit that includes hardware and software starter kits as well as the implementation services.
You then add the blades that meet the customer’s requirements. For the current bundle options and
product numbers, please see the CloudSystem Matrix Product Structure presentation at