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How We Build B2B Journey Maps That ACTUALLY Produce Results

Jan 04, 2021

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Marketing

Sandeep Mathias

For most B2B businesses, the buyer journey can be fairly long and complex. You’re trying to nurture and develop a long-term relationship, after all. To successfully convert a potential customer into a paying one, you have to do more than just build out a basic email drip campaign. You have to get into your customers’ heads, understand the journey they’re on and figure out how to support them at every step along the way. And to do that, you need to create B2B buyer journey maps.

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As B2B marketers, we spend a ton of time and money trying to get potential customers to turn into actual customers. It’s a complicated process, and if you don’t take the time to build out a robust buyer journey, it can feel a lot like throwing spaghetti at the wall and hoping something sticks.