How NLP improves Bot design conversate Milano Chatbots Meetup September 29th, 2016 Alessandro Vitale [email protected]
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How NLP improves Bot design
conversate
Milano Chatbots Meetup September 29th, 2016
Alessandro Vitale [email protected]
conversate
About this talk
2
https://medium.com/@Conversate
Contents
Why you should use (good) NLP + Demo of how a chatbot works
Examples taken from
conversate
About Conversate
3
Artificial Intelligence Startup
Started in London @ Enterpreneur First “Hands down the best accelerator in Europe” – Hoxton Ventures
We help you build great chatbots
conversate
What is NLP?
4
Natural language processing (NLP) is […] concerned with the
interactions between computers and human (natural) languages
Source Wikipedia
conversate
How Chatbots work
5
Understanding
Dialogue Management
Response Generation
Additional Services
Natural Language Understanding
Natural Language Generation
Reinforcement Learning
conversate
Why NLP?
6
No NLP -> Terrible UX
conversate
Why NLP?
7
A chatbot without NLP is like playing a game
without knowing the rules
No NLP -> No Fun
conversateWhy NLP?
8Source My Clever Agency
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User Guide vs Discovery
9
No NLP Good NLP
User Guide(How to do things)
Focus on
DiscoveryFocus on
(What can be done)
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User Guide vs Discovery
10
User Guide Discovery
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User Guide vs Discovery
11
Progressive Discovery
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User Guide vs Discovery
12
Google Allo
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NLP is great but use with care :)
13
conversate
14
Demo
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How Chatbots work
15
Understanding
Dialogue Management
Response Generation
Additional Services
conversate
17
Backup
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Natural Language APIs
18
Nuance MIX Microsoft LUIS
https://medium.com/@Conversate
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