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How engaging content can drive revenue A Stickyeyes and Zazzle Media presentation Danny Blackburn, Content Director @Stickyeyes Simon Penson, Founder and MD @ZazzleMedia #contentROI
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How engaging content can drive revenue

Apr 13, 2017

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Page 1: How engaging content can drive revenue

How engaging content can drive revenue

A Stickyeyes and

Zazzle Media presentation

Danny Blackburn, Content Director

@Stickyeyes

Simon Penson, Founder and MD

@ZazzleMedia

#contentROI

Page 2: How engaging content can drive revenue

“There’s an ongoing debate around content

marketing and return-on-investment.”

- Every content marketing blog you’ve ever read

The ROI debate.

Page 3: How engaging content can drive revenue

The killer question.

What actually

drives revenue for

my business?

Page 4: How engaging content can drive revenue

SEO,Content,

& revenue.

Page 5: How engaging content can drive revenue

Performance modelling.

4,288

8,386

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12

Incremental Clicks (Visibility)

Total

Page 6: How engaging content can drive revenue

Performance modelling.

£59,700

£266,400

0

50,000

100,000

150,000

200,000

250,000

300,000

M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12

Incremental Return

Cumulative Incremental Revenue

Page 7: How engaging content can drive revenue

How content influences search.

Modern search algorithms are complex – to really nail it you need to be on your A-game on

all these factors.

On-Site Technicals

Functional Content

Engaging Content

AuthorityLink Profile

Quality

User Engagement

Mobile Capability

Other

Content is the key to unlocking search algorithms.

Page 8: How engaging content can drive revenue

How content influences search.

Modern search algorithms are complex – to really nail it you need to be on your A-game on

all these factors.

On-Site Technicals

Functional Content

Engaging Content

AuthorityLink Profile

Quality

User Engagement

Mobile Capability

Other

Content is the key to unlocking search algorithms.

Page 9: How engaging content can drive revenue

Understanding the algorithm.

Our Roadmap tool allows us to track how much all these factors correlate with search

performance – UX, engagement, content and relevancy are becoming more important.

40%

50%

60%

70%

80%

90%

100%

Ave

rage

Co

rre

lation

Sco

re

Changing Algorithmic Patterns

Content & Relevancy Experience & Engagement Links & Authority Site Performance Social

Page 10: How engaging content can drive revenue

So how do you make

it work for you?

Start by not using crap stock pics…

Page 11: How engaging content can drive revenue

Great content is:Credible / Sharable / Useful / Interesting

Simple / Achievable / Different

On brand.

Page 12: How engaging content can drive revenue

Great content drives sales.

Great

Content

Keyword coverage

Site optimisation

Site depth

Site relevancy

On-site engagement

Advocacy

Brand mentions

Brand coverage

Social sharing

Off-site engagement

Rankings

Brand

Awareness /

Engagement

/ Positive

Sentiment

Traffic Sales

So to drive rankings (and therefore traffic and revenue) you need great content. And

helpfully, great content drives revenue beyond search too.

Page 13: How engaging content can drive revenue

Example: Hertz.

Page 16: How engaging content can drive revenue

Results (end of Year 1)

Page 17: How engaging content can drive revenue

SEO.Beyond

Page 18: How engaging content can drive revenue

Measuring ROI

Content

Social

monitoring

Google

analytics

Value

methodologyPaid

Earned

OwnedDirect

revenue

£Tagged

Tracked

Page 19: How engaging content can drive revenue

Simple tests.

Page 20: How engaging content can drive revenue

Don’t forget about word of mouth.

Page 21: How engaging content can drive revenue

People are social creatures.

Don’t focus on content that tells people how

awesome you are.

Focus on content that encourages people to

tell their friends how awesome you are.

Page 22: How engaging content can drive revenue

The Aldi effect.

Page 23: How engaging content can drive revenue

Levels of influence.

Friends

Peers

Random people

Brands

Page 24: How engaging content can drive revenue

Engaging

Content

Interest Targeting

Site Remarketing

eCRM Targeting

Lookalike Targeting

Video

Viewer

Content

Engager

Content

Sharer

Site

Viewer

Initial targeting for content amplification Audience segmentation based on engagement level

Segment & engagement dictates creative

Messaging ToneSof

t

Sell

Har

d

Sell

Lo

w

Hig

h

Content as a hook.

Page 25: How engaging content can drive revenue

Useful Resources

Download your whitepaper at

stickyeyes.com/insights/

Download your toolkit at

stickyeyes.com/contenttoolkit/

Page 26: How engaging content can drive revenue

Questions?

www.stickyeyes.com

@danny_blackburn

@Stickyeyes

#contentROI

Page 27: How engaging content can drive revenue

How engaging content can drive revenue

A Stickyeyes and

Zazzle Media presentation

Simon Penson, Founder and MD

@ZazzleMedia

#contentROI

Page 28: How engaging content can drive revenue

How to makecontent todrive revenue.

Page 29: How engaging content can drive revenue

PROCESS, MEET CREATIVITY

Page 30: How engaging content can drive revenue

OUR CONTENT MARKETING PROCESSWE TAKE A DATA-LED VIEW ON AUDIENCE TO INFORM OUR STRATEGY

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ALL GOOD MARKETING STARTS AND ENDS WITH PEOPLE…

Page 32: How engaging content can drive revenue

AUDIENCE INSIGHTAND DATA ANALYSIS

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Page 34: How engaging content can drive revenue

SOCIAL AUDIENCE INSIGHT

We have used RIGHTMOVE as a ‘looky-likey’ audience as yours is not yet big enough to fully

analyse without full access. This example data is here just to help you understand the process

and we would redo it should we work with you ‘for real’. Here we can see the audience is very

female dominated.

GENDER SPLITS

Page 35: How engaging content can drive revenue

SOCIAL AUDIENCE INSIGHT

Interesting to see that ‘most of the audience is in the 25-34 bracket.

AGE BREAKDOWN

Page 36: How engaging content can drive revenue

SOCIAL AUDIENCE INSIGHT

When looking at relationships we see that most are married. This is likely due to the age breakdown and propensity to need

property.

RELATIONSHIP STATUS

Page 37: How engaging content can drive revenue

SOCIAL AUDIENCE INSIGHT

This segment looks at where the audience works and we can see a steer towards healthcare and admin.

EMPLOYMENT SECTORS

Page 38: How engaging content can drive revenue

SOCIAL AUDIENCE INSIGHT

This segment looks at what else the audience is into. We can see how where they over-index with a number of areas of massive

interest to them including news, travel and tech.

OTHER INTERESTS

Page 39: How engaging content can drive revenue

YOUGOV PERSONA DATA

This segment looks at what else the audience is into. We can see how where they over-index with a number of areas of massive

interest to them..

SURVEY DATA CAN HELP SHAPE AUDIENCE UNDERSTANDING ALSO

Page 40: How engaging content can drive revenue

WHAT DOES YOUR AUDIENCE LIKE?GLOBAL WEB INDEX DATA SETS GIVES US A CLEAR VIEW

Page 41: How engaging content can drive revenue

PERSONA CREATION

Page 42: How engaging content can drive revenue

EXAMPLE PERSONASBUYER BEHAVIOURS AND CONTENT TARGETING

Hettie

27 YEAR OLD

LIVING WITH FRIENDS

SINGLE

MARKETING ASSISTANT

SPENDS TIME ON LATEST FASHION

BUYS WEEKLY FROM MULTIPLE BRANDS

Emma

36 YEAR OLD

TEACHER

MARRIED

LIKES NIGHTS OUT WITH COLLEAGUES

2 CHILDREN

BUYS ‘SAFE’ FASHION + STAPLES

Adam

25 YEAR OLD

DESK JOB

LIVES WITH GIRLFRIEND

LOOKS FOR UNIQUE FASHION

WANTS TO STAND OUT

NIGHTS OUT FOR DRINKS WITH FRIENDS + CINEMA

RESEARCH

EVALUATE

PURCHASE

ATTRACT

INTERACT

PURCHASE

Page 43: How engaging content can drive revenue

IDEAS“IDEAS ARE THE LIFEBLOOD OF GOOD CONTENT STRATEGY”

Page 44: How engaging content can drive revenue

“AIM TO BECOME THE MARKET LEADING

‘MAGAZINE’ IN YOUR SPACE”

Page 45: How engaging content can drive revenue

OUR IDEATION PROCESSTHE RESULT OF 15 YEARS OF CONTENT BRAINSTORMING

Page 46: How engaging content can drive revenue

CONTENT TYPE FRAMEWORKSTAGE ONE OF THE PROCESS

Page 47: How engaging content can drive revenue

{INSERT IDEAS}STAGE TWO OF THE PROCESS

Page 48: How engaging content can drive revenue

“BIG CONTENT IS IMPORTANT BUT…”

Page 49: How engaging content can drive revenue
Page 50: How engaging content can drive revenue
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“THESE ARE PLACED INTO EDITORIAL PLANS BASED

ON CONTENT FLOW”

Page 52: How engaging content can drive revenue

EXAMPLE SCHEMATIC CALENDARBASED ON PERSONAS & OUR IDEATION AND ‘FLOW’ PROCESSES

Page 53: How engaging content can drive revenue

HIGHLIGHT THE BIG IDEAS

BIG BANG CONTENT DETAIL

MASSIVE EBOOK SEE CAMPAIGN PLAN

INTERACTIVE MASTERPIECE SEE CAMPAIGN PLAN

HUGE SURVEY SEE CAMPAIGN PLAN

EXCLUSIVE INTERVIEW SEE CAMPAIGN PLAN

Page 54: How engaging content can drive revenue

CAMPAIGN PLANNING

Page 55: How engaging content can drive revenue

START BY ASKING QUESTIONS

Page 56: How engaging content can drive revenue

WHO WOULD BE INTERESTED IN THIS?

Page 57: How engaging content can drive revenue

DISTRIBUTION PERSONAS

STAT MAN

Over 35

Confident Male

Likes to be right

FOOTBALL FANATIC

Around 29

Season Ticket Holder

Ardent club fan

SOCIAL JOE

Around 21

Lightweight Consumer

Likes to be first

Page 58: How engaging content can drive revenue

WHERE DO THEY HANG OUT?

Page 59: How engaging content can drive revenue

HIGHLIGHT NICHES

Page 60: How engaging content can drive revenue

WHAT’S THE SELL?

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CONTENT EXCLUSIVES

EXCLUSIVE ANGLES EXCLUSIVE CONTENT

MVP INFOGRAPHICS

CLUB PAGES EMBED WITH INFOGRAPHIC

SALARY CALCULATOR CLUB DESIGNED IFRAMED PAGE

GOAL V DEBT PERFORMANCE ARTICLE WITH INTERACTIVE CHARTS

Page 62: How engaging content can drive revenue

THE DISTRIBUTIONPLAN

Page 63: How engaging content can drive revenue

“70% OF THE TOTAL BUDGET SHOULD GO ON

DISTRIBUTION – THROUGH RESOURCE AND SPEND.”

Page 64: How engaging content can drive revenue

WE COVER EVERY ANGLE

OWNED

PROPERTIESPAID

MEDIA

SOCIAL

PLATFORMS

EARNED

MEDIA

Page 65: How engaging content can drive revenue

HOW DO WE FIND THE RIGHT SITES?

Page 66: How engaging content can drive revenue

WE BUILT A TOOL

Page 67: How engaging content can drive revenue

WE ALSO USE…

Page 68: How engaging content can drive revenue

CREATE A PROSPECT LIST…

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HIT THEM WITH THE EXCLUSIVE ANGLE ‘SELL’

Page 70: How engaging content can drive revenue

AGREE ON PUBLICATION DATE AND PLAN

Page 71: How engaging content can drive revenue

WIDENING THE NET

Page 72: How engaging content can drive revenue

FINDING MORE EYEBALLS

Page 73: How engaging content can drive revenue

PAID SOCIAL

Page 74: How engaging content can drive revenue

NATIVE ADVERTISING

Page 75: How engaging content can drive revenue

PPC, REMARKETING & DISPLAY

Page 76: How engaging content can drive revenue

EMAIL MARKETING

SIGN UP VIA

THE FORM IN

THE FOOTER

OF OUR SITE!

Page 77: How engaging content can drive revenue

PULLING IT TOGETHER INTO A PLAN

Page 78: How engaging content can drive revenue

EXAMPLE DISTRIBUTION PLAN

Behind this sits the detail of targeting, daily budget by

channel, who owns it, prospecting list and so on.

Page 79: How engaging content can drive revenue
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Questions?

@simonpenson

@ZazzleMedia

#contentROI