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HIT Trends (June 2011)

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    HIT Trends

    June 2011

    H EALTH I NFORMATION T ECHNOLOGY

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    AHRQ literature review of medication management and HIT reports

    benefits in 5 areasFocus on E-prescribing

    June 2011

    More Info: AHRQ

    1. Process changes. Changes in theprescribing process are associated withdecision support and computerized physician order entry. 70% of the studies on

    monitoring had at least a 50% improvement. All medication reconciliation studies

    reported benefits. Most process benefits include patient safety and error reduction.

    Unintended consequences included poor integration with workflow leading to errors.

    2. Intermediate outcomes. Deals with usability and knowledge. Most citedresults include ease of use, usefulness and perceived care quality as well as user

    satisfaction.

    3. Economic outcomes. Several studies pointed to lower adverse drug events,drug costs and lab test usage.

    4. Clinical outcomes. 34% of studies in this area reported significant benefits toHIT. Approaches that intervened with patients based on actual measures, e.g., BP or

    HgA1c, were more effective than those focused on theoretical issues, e.g., potential

    for ADEs.

    5. Qualitative studies. Focused on system design including workflow changes,challenges with the system interface, and new communication processes. Most

    reported implementations were rocky at first and required hard work.

    Editorial. 40,582 articles retrieved. 4,578 reviewed in detail. Data from 428 are included in the report. Clinical decision

    support and CPOE in hospitals were most studied. On balance the evidence is positive, focused on process improvements

    and safety benefits while some economic and outcomes benefits are also shown. Includes comprehensive source listings.

    http://www.ahrq.gov/downloads/pub/evidence/pdf/healthit/medmgt.pdfhttp://www.ahrq.gov/downloads/pub/evidence/pdf/healthit/medmgt.pdf
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    EMR market forecast at $6B in 2015Focus on EHR

    June 2011

    More Info: Healthcare IT News

    MarketsandMarkets forecasts the EMR market to

    reach $6B by 2015, up from $2.2B in 2009.

    This is an annual growth rate (CAGR) of18.1%

    Client-server solutions serving hospitals and large

    practices comprise 76% of the market.Web-based EMRs are a fast growing segment

    appealing to smaller practices.

    Allscripts is the physician practice EMR share

    leader with 15.7% of the market

    MEDITECH is the hospital EMR leader with 24.9%share. Focused on hospitals under 200 beds.

    Editorial. RNCOS recently reported $40B total HIT market by the end of

    2011 and an $8.2B market for EMR solutions in 2011 including

    professional services and growing at 24% CAGR through 2014.

    http://www.healthcareitnews.com/news/emr-market-pegged-6b-2015http://www.healthcareitnews.com/news/emr-market-pegged-6b-2015
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    AMA releases an interactive tool to help members set HIT prioritiesFocus on EHR

    June 2011

    More Info: AMAGINE; AMA

    Health IT Index interacts with practices about

    health IT priorities and compares them withothers.

    So far these are the priorities of the community.

    1. EMR

    2. E-prescribing

    3. Care Coordination

    4. Claims processing

    5. Lab ordering and results

    6. Secure communications

    7. Clinical knowledge

    Amagine also announced its approach to

    meaningful use includes registry-oriented EMRs

    with focused electronic prescribing.

    DocSite Registry and DrFirst Rcopia-MU

    WellCentive EHR-M and DrFirst Rcopia-MU

    Editorial. While the priorities are actually more clustered than shown, the interactive tool does reveal a sense of functional

    priorities. The announcement of pairing registries and e-prescribing systems for a comprehensive approach to meaningful use

    incentives is a welcome new alternative that should get significant market attention.

    Clinical knowledge

    Secure communications

    Labs

    Care coordination

    Claims

    E-prescribing

    EMR

    Urgency

    Importance

    Note: not to scale

    http://www.amagine.com/healthitindex/http://www.ama-assn.org/ama/pub/news/news/health-it-index.page?http://www.ama-assn.org/ama/pub/news/news/health-it-index.page?http://www.amagine.com/healthitindex/
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    Focus on EHR

    June 2011

    More Info: eHI

    1. Care coordination foundation

    is a care plan for patients.

    2. High touch can engage the

    patient if high-tech

    unavailable.

    3. EHRs make care coordination

    possible and offer better info.

    4. Additional EMR functionality

    is needed to support

    coordination.

    5. Health info exchange is not

    yet ready to support

    communications.

    Editorial. The report tracks two detailed case studies at Taconic IPA and Community Health Center in CT. The EMRs are useful

    but insufficient to support care coordination. Workarounds are available through increased staffing.

    6. Integration of care

    coordination into complex

    workflows are critical yet

    difficult.

    7. Economic incentives based

    on increased visits thwarts

    progress.

    8. Care coordination is

    essentially a nursing

    function.9. Handling the most complex

    patients via care

    coordination is financially

    sustainable.

    Centering on the Patient: How Electronic Health RecordsEnable Care Coordination

    http://www.ehealthinitiative.org/issues/care-coordination/care-coordination-report.htmlhttp://www.ehealthinitiative.org/issues/care-coordination/care-coordination-report.html
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    EMRs support better diabetes careFocus on EHR

    June 2011

    More Info: Better Health Greater Cleveland

    51% of diabetes patients got all recommended

    care in Cleveland area organizations with an

    EMR. This includes A1c tests, kidney tests, eye exams andpneumonia vaccines.

    Only 7% of diabetes patients in practices with

    paper records got the same level of care.

    The study also looked at outcomes related to

    A1c, BP, lipids, BMI and smoking.

    44% of patients in practices with EMRs achieved

    positive outcomes vs. 16% in paper-based

    practices.

    Editorial. Better Health Greater Cleveland is a member of the Robert

    partners with 9 health systems in NE Ohio.

    http://www.betterhealthcleveland.org/Systems-and-Practices/Diabetes-Practice-Comparison.aspxhttp://www.betterhealthcleveland.org/Systems-and-Practices/Diabetes-Practice-Comparison.aspx
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    Costco offers a hosted Allscripts EMR for $499 per monthFocus on EHR

    June 2011

    More Info: Costco

    Etransmedia, an Allscripts partner, is

    providing the service.

    The exclusive Costco member offer includes:

    practice management

    Patient portal

    E-prescribing

    Unlimited electronic claims

    Live remote training

    Maintenance, support and hosting

    45 day software installation and guarantee

    Access to stimulus resources

    Software ownership

    60 month lease to own contract with

    Editorial. A leading EMR with its best partner and a price-conscious retailer set a mainstream buyer price. This is likely an

    average market price now-a-days for a hosted or web-based solution. This leaves some room for disrupters underneath to

    position at a lower price with differentiating services.

    http://www.etransmedia.com/costco-ehr-includes.phphttp://www.etransmedia.com/costco-ehr-includes.php
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    Oncology patients want to share EMR data with docsFocus on EHR

    June 2011

    More Info: ASCO

    Study combines a LIVESTRONG survey(n=7,417) with a National Cancer

    Institute survey (HINTS).

    More than 75% of cancer patients and

    survivors want to share their data with

    healthcare providers. See table at right.

    A similar number want electronic

    access.

    There is also support for using de-

    identified data for research.

    Nearly all think privacy is important

    and more than 70% want EHRs to

    make information sharing with

    providers more convenient.

    Editorial. The study demonstrates the maturing market between the

    2007 HINTS study and the 2010 LIVESTRONG by comparing the two

    rightmost columns in the table. It also demonstrates that oncology

    patients are significantly more interested in info sharing that the general

    public. This represents a market opportunity for provider collaboration

    and patient engagement in this population.

    http://abstract.asco.org/AbstView_102_84729.htmlhttp://abstract.asco.org/AbstView_102_84729.html
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    Physicians are adopting smartphones and tablets much faster than the

    general populationFocus on EHR

    June 2011

    More Info: QuantiaMD

    80% of physicians use a mobile device vs. 50% forthe U.S. population.

    30% of physicians use tablets compared to 5% of

    U.S. consumers.

    20% of physicians use tablets in their professional

    practice and 35% more say they are likely to do so.Most frequent current use is looking up drug and

    treatment reference material. See table at right for mostfrequent uses.

    Physicians prefer tablets over smartphones for

    patient education and patient records. For all activities

    they use both.

    Hospitals are beginning to provide devices. 18% saythey got a device from a health organization.

    Editorial. QuantiaMD is the largest online and mobile physician collaboration network with 125,000 physician users that

    review medical cases and short (5-8 minute) presentations.

    Currently use mobile for

    professional activities%

    Looking up drug & treatment

    reference material73%

    Learning about new treatments &clinical research 50%

    Helping me diagnose patients 44%

    Helping me choose treatment

    paths for patients43%

    Helping me educate patients 33%

    Accessing patient information &

    records

    31%

    Making decisions about ordering

    labs or imaging tests28%

    http://www.quantiamd.com/q-qcp/QuantiaMD_Research_TabletsSetToChangeMedicalPractice.pdfhttp://www.quantiamd.com/q-qcp/QuantiaMD_Research_TabletsSetToChangeMedicalPractice.pdf
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    ABILITY Networks announces physician to physician connectionsFocus on HIE

    June 2011

    More Info: Ability

    ABILITY is a health information exchange with

    experience connecting providers with Medicare.Physicians use services to improve reimbursement. Health systems

    are alerted when the same patient has multiple records. 3,000

    hospital customers.

    DirectABILITY is a clinical messaging service that

    uses a universal health address and Direct Projectstandards for secure exchange.

    ABILITY is offering to connect physicians in

    Minnesota for free for the first year. The company isbased in Minneapolis. It announced previously it has been certified

    as the first Health Data Intermediary for Minnesota.

    It plans to invest $50M over 12 months on theproject.

    Editorial. ABILITY wants to leverage its provider connectivity into a clinical messaging service. It envisions supporting

    physician referrals, lab results reporting, payer info exchange and patient communications. It has been working on Project

    Direct connectivity since its outset.

    http://www.abilitynetwork.com/Lists/Announcements/Attachments/32/DirectABILITY_eHealth-6-14-11_FINAL.pdfhttp://www.abilitynetwork.com/Lists/Announcements/Attachments/32/DirectABILITY_eHealth-6-14-11_FINAL.pdf
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    Stage 2 meaningful use is delayed for a year and care plans addedGovernment and HIT

    June 2011

    More Info: Government Health IT

    Below are recommendations by the policy

    committee; final rules are expected next year.

    Providers have through 2013 to meet stage 1

    meaningful use requirements.

    Stage 2 requirements are delayed until 2014.

    Those providers meeting stage 1 requirements this

    year, will have an extra year before stage 2 kicks in.

    Another recommendation is to add requirements

    for patient care plans. These include goals, patientinstructions and care team member names and ability to send the

    patient record and care plan electronically.

    Editorial. Stage 2 requirements emphasize care collaboration and patient engagement. The care plan is seen as a

    foundation for care coordination in medical homes. Making this explicitly part of stage 2 requirements provides

    direction to health technology solution providers who also get an extra year to build it or buy it. A delay might

    delay in stage 3.

    Stage 1

    Old Stage 2

    New Stage 2

    Stage 3

    ???

    2011

    2013

    2014

    2016

    2015

    2012

    J 2011

    http://www.govhealthit.com/news/panel-endorses-delay-stage-2-meaningful-use-2014http://www.govhealthit.com/news/panel-endorses-delay-stage-2-meaningful-use-2014
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    Industry coalition makes 5 recommendations for Stage 1 meaningful

    use programGovernment and HIT

    June 2011

    More Info: AHA

    1. Reduce regulatory complexity. Set up a web site as thesingle source of truth for criteria and specs for quality measures.

    2. Clarify certification and site certification processes.Providers want to use modules from multiple certified EHRs, but

    3. Get

    feedback on how stage 1 working. Create an effective appealsprocess. Synchronize the PQRS, IQR and EHR incentive program

    criteria. More representation for small practices on advisory

    groups.

    4. Clarify and improve registration, attestation and

    compliance processes. allow summary info on quality be sent directly from EMRs.

    5. Evaluate regulatory timeline. Delay stage 2 meaningfuluse by 18 months.

    Editorial. This is detailed and constructive feedback on stage 1 meaningful use by the following: American Hospital

    Association, American Medical Association, Association of Medical Directors of Information Systems, College of Health

    Information Management Executives, Electronic Health Record Association, Federation of American Hospitals, Healthcare

    Information and Management Systems Society. Theirs is a presentation attached to the letter. See link lower right.

    J 2011

    http://www.aha.org/aha/letter/2011/110616-let-collaborative-hhs.pdfhttp://www.aha.org/aha/letter/2011/110616-let-collaborative-hhs.pdf
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    popHealth is an open source tool for reporting meaningful useGovernment and HIT

    June 2011

    More Info: popHealth; Healthcare IT News

    Sponsored by ONC; developed by MITRE.

    automates quality reporting for stage 1

    meaningful use.

    EHR solutions implement the service via

    continuity of care files. HITSP CCD/C32XML andASTM CCR XML. See diagram upper right.

    Or providers can use the popHealth service

    directly to create the quality report.

    Additionally it provides a provider dashboard,

    a patient list by measure, and a measure

    definition tool.

    eClinicalWorks in NY and a practice in NC

    using athenahealth. Others to follow.

    Editorial.

    a clean user interface. The demands of quality reporting are a huge provider concern, and this is a great step forward.

    Provider Dashboard Patient List

    Concept of Operations

    J ne 2011

    http://projectpophealth.org/http://www.healthcareitnews.com/news/oncs-pophealth-automates-meaningful-use-reporting-docshttp://www.healthcareitnews.com/news/oncs-pophealth-automates-meaningful-use-reporting-docshttp://projectpophealth.org/
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    Feds offer free web service connecting EMRs to MedlinePlus contentGovernment and HIT

    June 2011

    More Info: MedlinePlus; HHS

    Free service links EMRs and patient portals toMedlinePlus content. medlineplus.gov website.

    Software solutions can send the following

    codes to the service.

    Problems in ICD-9-CM or SNOMED CT CORE

    Medications in RXCUI or NDC Lab tests in LOINC

    Service returns a web page or XML code

    specific to the content requested. See example atright.

    The service addresses a stage 1 meaningful

    use menu requirement for providing patient-specific education resources when

    appropriate.

    Editorial.

    solutions connect to great content on behalf of patients. Content from

    adam.com and others are integrated.

    Web service response to sending

    ICD-9-CM code 493.22 for asthma

    MedlinePlus Connect

    won the HHSinnovates

    Award earlier in 2011.

    June 2011

    http://www.nlm.nih.gov/medlineplus/connect/overview.htmlhttp://www.hhs.gov/news/press/2011pres/06/20110620a.htmlhttp://www.hhs.gov/news/press/2011pres/06/20110620a.htmlhttp://www.nlm.nih.gov/medlineplus/connect/overview.html
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    CMS to share Medicare data to publicly assess provider performanceGovernment and HIT

    June 2011

    More Info: Federal Register; CMS

    1. CMS to provide Parts A, B,and D Medicare claims to

    qualified entities.

    2. Data can only be used to

    evaluate provider/supplier

    performance in public

    reports.

    3. Data to cover one or more

    geographies and fees paid to

    cover costs.

    4. To qualify an entity needs

    claims data from othersources to combine with

    Medicare.

    Editorial. Healthcare insurers, integrated delivery systems and some healthcare data services companies will benefit from

    this service. It is hoped that this can generate more provider transparency in the market and benefit consumers. This idea is

    5. Reports are sharedconfidentially with

    providers and suppliers to

    correct errors prior to

    public release.

    6. Public data is de-identified

    as to patient.

    7. Qualified entities

    demonstrate access

    governance, use and

    security of Medicare claims

    data.

    8. CMS will monitor.

    June 2011

    http://www.gpo.gov/fdsys/pkg/FR-2011-06-08/pdf/2011-14003.pdfhttp://www.cms.gov/apps/media/press/release.asp?Counter=3977&intNumPerPage=10&checkDate=&checkKey=&srchType=1&numDays=3500&srchOpt=0&srchData=&keywordType=All&chkNewsType=1,+2,+3,+4,+5&intPage=&showAll=&pYear=&year=&desc=&cboOrder=datehttp://www.cms.gov/apps/media/press/release.asp?Counter=3977&intNumPerPage=10&checkDate=&checkKey=&srchType=1&numDays=3500&srchOpt=0&srchData=&keywordType=All&chkNewsType=1,+2,+3,+4,+5&intPage=&showAll=&pYear=&year=&desc=&cboOrder=datehttp://www.gpo.gov/fdsys/pkg/FR-2011-06-08/pdf/2011-14003.pdf
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    Senators Daschle and Frist announce a progress report and task force

    on HITGovernment and HIT

    June 2011

    More Info: BPC report; BPC release

    Improve coordination in health IT and reform efforts.

    Integrate the lessons learned from early efforts.

    Use health IT and emerging consumer technologies to

    engage consumers in reform efforts.

    Two areas of high interest: Small physician practices, and providers for rural and

    underserved populations.

    Health information exchange that is privacy protected.

    Editorial. Janet Marchibroda is Chair of the HIT initiative and authored the report. Daschle and Frist may find a middle way

    through the potential politics of reform. This could be a valuable contribution.

    Report Recommendations

    Task Force

    Senators Daschle and Frist co-chair

    26 members announced. CEOs of industry associations,business groups, healthcare organizations. Ex-state governors.

    Academicians.

    June 2011

    http://www.bipartisanpolicy.org/library/report/role-health-it-supporting-health-care-transformation-building-strong-foundation-amerihttp://www.bipartisanpolicy.org/news/press-releases/2011/06/bipartisan-policy-center-announces-new-task-force-delivery-system-reformhttp://www.bipartisanpolicy.org/news/press-releases/2011/06/bipartisan-policy-center-announces-new-task-force-delivery-system-reformhttp://www.bipartisanpolicy.org/library/report/role-health-it-supporting-health-care-transformation-building-strong-foundation-ameri
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    Wearable blood pressure monitor in clinical trialFocus on Care Communications

    June 2011

    More Info: HP

    100 patients are wearing a BP monitor

    Seepicture at right. Patients are from Frontier Healthcare in

    Singapore. HealthSTATS is a Singapore medical device maker.

    Software translates into 24-hour BP and

    heartbeat patterns.

    Clinical readings are sent wirelessly to aSingTelis a large telecommunications company.

    Any anomalies in the data trigger

    immediate alerts to health providers.

    HP integrates components and provides ahealth portal with physician comments,

    patient diaries and clinical graphics.

    Editorial. The apparent convenience of this device makes it a potential game-changer for diagnosis and treatment of cardio-

    vascular conditions. Real-time data streams with intelligent provider alerts integrated into a clinician dashboard is where this

    -

    June 2011

    http://www.hpl.hp.com/news/2011/apr-jun/mobile_health-monitoring_solution.htmlhttp://www.hpl.hp.com/news/2011/apr-jun/mobile_health-monitoring_solution.html
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    Review of new technology for aging in placeFocus on Care Communications

    June 2011

    More Info: Los Angeles Times

    Pilots at the Oregon Center for Aging and

    Technology.

    Bed sensors. Breathing patterns, heart rate and sleepquality.

    Door sensors. Detects leaving the house or opening therefrigerator.

    Motion sensors. Detect walking style and speed.

    Smart pill dispensers. Detect when meds are taken.

    Home robot. Video monitors help with communicationsto others.

    Games. Redesigned to measure weight and balance.

    Other technology in development. Devices that interpret facial expressions to detect

    depression.

    Robotic pets for interaction.

    Tools for Alzheimer's patients to find their way

    home.

    Editorial.

    in place. Oregon Health and Science and Intel are leading

    the way.

    Celia is a 4-foot robot helping

    seniors age in place.

    June 2011

    http://www.latimes.com/business/la-fi-boomer-homes-20110617,0,4748424.storyhttp://www.latimes.com/business/la-fi-boomer-homes-20110617,0,4748424.story
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    WHO reports 83% of nations are using mobile health initiativesFocus on Care Communications

    June 2011

    More Info: WHO

    Mobile health (mHealth) report by theWorld Health Organization based on a

    survey of 112 countries.

    Of the 83% reporting mHealth initiatives,

    most reported implementing 4 or more.

    Most popular. Health call centres and help lines (59%)

    Emergency toll-free telephone lines (55%)

    Appointment reminders, compliance, patient

    records and patient monitoring are between

    30%-40%

    There is little evaluation of the results.Only 12% of countries reported evaluations.

    Editorial. WHO report includes details of each of the mHealth initiatives

    outlined on the right with case studies of many of them. Richer countries

    are doing more, but all are increasing projects.

    Communication between individuals and

    health services

    Health call centres and help lines

    Emergency toll-free telephone services

    Communication between health services and

    individuals

    Treatment compliance

    Appointment reminders

    Community mobilization

    Awareness raising over health issues

    Consultation between health care

    professionals

    Mobile telemedicine

    Intersectoral communication in emergencies

    Emergencies

    Health monitoring and surveillance

    Surveys by mobile phone

    Surveillance

    Patient monitoring

    Access to information for health care

    professionals at point of care

    Information and decision support systems

    Patient records

    Types of mHealth Initiatives

    June 2011

    http://www.who.int/goe/publications/goe_mhealth_web.pdfhttp://www.who.int/goe/publications/goe_mhealth_web.pdf
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    CSC reports that telehealth is supporting health reform globallyFocus on Care Communications

    June 2011

    More Info: CSC

    1. Intensivist coverage. Tele-ICU lets teams manage multiplehospital ICUs. 20% decrease in ICU mortality.

    2. In-patient rounding coverage. Remote care robotsenable increased physician productivity.

    3. Emergency care services. Tele-ECG for EMTs from thehome or ambulance reduces time to treat.

    4. Post-acute care monitoring. Typically home-basedInternet device and central call center. 68% decrease inhospitalizations.

    5. Provider collaborations that may include the

    patient. Tele-consults deliver lower costs and better outcomes.

    6. Non-office visits. Online and video-supported e-visits

    increase access and productivity.

    7. Patient self-monitoring and support (especially for

    chronic conditions). Home-based and mobile solutionsprovide reminders, education and coaching.

    8. Aged care monitoring and support. Sensors andcameras complement remote monitoring.

    Editorial. CSC provides a useful summary of

    telehealth and global health reform efforts.

    They recommend pilots that address immediate

    problems with plans for scale.

    June 2011

    http://assets1.csc.com/health_services/downloads/CSC_Telemedicine_An_Essential_Technology_for_Reformed_Healthcare.pdfhttp://assets1.csc.com/health_services/downloads/CSC_Telemedicine_An_Essential_Technology_for_Reformed_Healthcare.pdf
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    IBM alerts health device makers to underserved information seekersFocus on Care Communications

    Ju e 0

    More Info: IBM

    Information seekers is a large segment

    between the motivated healthy and the

    chronically monitored. These want more control overpotential health risks or difficult to manage conditions. See

    diagram at right.

    Principles for capturing this market.

    Make it easy. Simple, intuitive, feature-rich, online tools.

    Focus on end result. Integrate with providers, payersand competitors and leverage data analytics.

    Pick a position and partner well. Fit into largerecosystem of mobile devices, home-based devices, web

    resources and patient health records.

    Help set the rules. Drive industry standards forinteroperability.

    Likely market dynamics.

    Consumer electronics. Stronger branding andconsumer loyalty. Large existing customer base. Weaker

    relationships with healthcare organizations and purchasing

    environment.

    Medical device. Stronger with care providers. Weaker inconsumer understanding and design.

    Editorial. This IBM report provides a simple model forunderstanding some of the market dynamics surrounding

    consumer mobile health. The big middle market is at stake.

    The report outlines principles for market capture that point

    to the dual capabilities for both consumer orientation and

    B2B market competence. The authors correctly stress the

    importance of the ecosystem.

    Market segments along the health continuum

    June 2011

    http://public.dhe.ibm.com/common/ssi/ecm/en/gbe03398usen/GBE03398USEN.PDFhttp://public.dhe.ibm.com/common/ssi/ecm/en/gbe03398usen/GBE03398USEN.PDF
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    PwC identifies 4 types of companies likely to thrive in healthcare nowFocus on Care Communications

    More Info: PwC

    Editorial.

    ratings and mobile health. And how health IT is a growing part of U.S. health expenses.

    Prospector Focus areas Innovations Examples

    Fixers

    These work on the broken parts

    of the system and improve

    processes and reduce costs. They

    help traditional healthcare

    companies thrive.

    Alternative forms of primary care.

    Registration kiosks and mobile robots.

    Access patient records from multiple

    sources.

    Artificial Medical Intelligence

    uses natural language to

    automatically generate ICD-9 or

    ICD-10 codes.

    Implementers

    These leverage industry

    knowledge to work across

    traditional sectors consistent with

    the federal integration plan.

    HIT that supports reform changes,monitors payment reform and helps

    providers adjust.

    Smart phones and other mobile device

    apps for patient and provider

    communications.

    RTKL uses complex simulations of

    patient and provider behavior to

    design more productive and

    safer health environments.

    Retailers

    These are comfortable with high

    volume low cost standardized

    products and leverage customer

    intimacy into new markets.

    24-hour care via online and telephone.

    Growth of retail clinics.

    Lower consumer prices because of bulk

    purchases.

    Walgreens offers health and

    wellness products, clinic services

    including preventive and access

    to MDs, PAs, and NPs.

    Connectors

    These use HIT across the health

    system providing analysis and

    context for providers and

    consumers.

    Innovations from big tech companies

    and communications companies. Apps

    that find providers and track symptoms.

    Data mining solutions.

    Zibbel uses the iPad to

    strengthen the patient-physician

    relationship for amputees by

    collecting health data and

    sharing it.

    June 2011

    http://pwchealth.com/cgi-local/hregister.cgi?link=reg/the-new-gold-rush.pdfhttp://pwchealth.com/cgi-local/hregister.cgi?link=reg/the-new-gold-rush.pdf
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    Google Health and Thomson Reuters exit healthcareFocus on Care Communications

    More Info: Google; Thomson Reuters

    Google Health personal health

    record service retires 1/1/2012.

    Data available for download

    until 1/1/2013.

    Printable PDF

    Continuity of Care Record

    (XML)

    Spreadsheet format (CSV)

    HTML and XML for data notices

    ZIP archive with all the above

    Soon, it will support Direct

    Project transfer protocols.

    Editorial. The common elements

    here include the amount of

    investment required to keep up inU.S. healthcare markets and how

    companies are looking for strong

    synergies with other aspects of a

    more global market.

    Thomson Reuters plans to sell its

    healthcare division. Provides data,analytics and performance benchmarking.

    2010 revenues of $450M. Profitsconsistent with consolidated at 19.3%.

    Leading brands include:

    MarketScan

    Advantage Suite

    Micromedex

    CareDiscovery ActionOI

    Key reason: Not globally

    integrated with non-health

    businesses.

    June 2011

    http://googleblog.blogspot.com/2011/06/update-on-google-health-and-google.htmlhttp://ir.thomsonreuters.com/phoenix.zhtml?c=76540&p=irol-newsArticle&ID=1571229&highlight=http://ir.thomsonreuters.com/phoenix.zhtml?c=76540&p=irol-newsArticle&ID=1571229&highlight=http://googleblog.blogspot.com/2011/06/update-on-google-health-and-google.html
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    AMA report profiles insurer mobile appsHealth Plans and HIT

    iPhone app, Droid app, mobile

    site

    Display electronic ID card Access a physician

    directory for directions

    View past claims

    Access eligibility, cost-

    sharing requirements for

    a given visit

    See the balance of ahealth savings account

    More Info: AMA

    Editorial.

    physicians underutilize insurer info about formularies, medication history and gaps. This is another way to help collaboration.

    iPhone app, Droid app, mobile

    site

    Display electronic ID card Access a physician

    directory for directions

    View coverage and out-

    of-pocket totals

    See the balance of a

    health savings account

    Look up drug prices atpharmacies and find

    lower cost alternatives

    See allergy and weather

    information

    Buy insurance coverage

    Mobile member site and two

    apps: DocGPS and Optumize

    Me, for iPhone and Droid

    operating systems

    Display electronic ID card

    Access a physician

    directory for directions

    View coverage and out-

    of-pocket totals

    View past claims

    See the balance of a

    health savings account

    Look up drug prices at

    pharmacies and find

    lower cost alternatives

    myHumana iPhone app, Droid

    app, mobile site

    Display electronic ID card Access a physician

    directory for directions

    View coverage and out-

    of-pocket totals

    View past claims

    See the balance of a

    health savings account Look up drug prices at

    pharmacies and find

    lower cost alternatives

    plans see mobile technology as a convenient customer service portal, a cost-cutting tool

    and a way to break down the traditional barriers between physician, patient and health plan

    June 2011

    http://www.ama-assn.org/amednews/2011/06/13/bisa0613.htmhttp://www.ama-assn.org/amednews/2011/06/13/bisa0613.htm
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    Humana and Allscripts collaborate on clinical alerts at the point of careHealth Plans and HIT

    More Info: Humana

    Humana will subsidize adoption of Allscripts EMRs.This for selected physicians.

    Humana will deliver clinical info to physicians

    directly through the EMR. Humana has been gettingmember clinical data to physicians through an Availity CareProfile on

    its portal.

    Physicians earn incentives for improved clinicalperformance. This through its Humana Medical Home EHRReward Program.

    Measures include:

    HEDIS

    Generic dispensing rate

    Mail-order usage Readmission rate

    Health-risk-assessment completion

    Editorial. This should be an effective way to deliver the value inherent in insurer clinical claims to physicians. The

    incentives are focused on outcomes and some key process measures. By including the EMR in the workflow we

    should also be to close the loop on gaps in care.

    July 2011

    http://press.humana.com/news/humana/20110616005173/en/Humana-Allscripts-Form-Alliance-Advance-Clinical-Decision-Support-Technologyhttp://press.humana.com/news/humana/20110616005173/en/Humana-Allscripts-Form-Alliance-Advance-Clinical-Decision-Support-Technology
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    Upcoming EventsEnd Notes

    What. Comprehensive line-up oftechnology innovation, latest changes

    in health care, and new HIT startups

    When. September 25-27, 2011

    Where. San Francisco, CA

    Price. $1,499 for HIT Trends readers

    Register. From this link, fill in yourinfo and select "Pre-agreed special

    rate, toreceive your $300 discount.

    More info.http://www.health2con.com/conferen

    ces/san-francisco-2011/

    What. Focused on reaching andsupporting digital health consumers

    with a 360 degree view

    When. September 20-21, 2011

    Where. Philadelphia, PA

    Price. $1,495 for HIT Trends readers

    Register. From this link, fill in yourinfo and enter to receive

    your $300 discount

    More info.http://epatient2011.com/

    What. Michael Lake presents

    in a 1.5 hour Webinar

    When. September 2011

    Where. NeHC University online

    Price. $100

    Register. TBA

    More info.http://www.nationalehealth.org/

    June 2011

    https://www.health2con.com/register/13/sf11.htmlhttp://www.health2con.com/conferences/san-francisco-2011/http://www.health2con.com/conferences/san-francisco-2011/http://www.regonline.com/Register/Checkin.aspx?EventID=917589http://epatient2011.com/http://www.nationalehealth.org/http://www.nationalehealth.org/http://epatient2011.com/http://www.regonline.com/Register/Checkin.aspx?EventID=917589http://www.health2con.com/conferences/san-francisco-2011/http://www.health2con.com/conferences/san-francisco-2011/http://www.health2con.com/conferences/san-francisco-2011/http://www.health2con.com/conferences/san-francisco-2011/http://www.health2con.com/conferences/san-francisco-2011/http://www.health2con.com/conferences/san-francisco-2011/http://www.health2con.com/conferences/san-francisco-2011/https://www.health2con.com/register/13/sf11.html
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    CommentaryEndnotes

    EMRs in the cloud. There is additional validation that the EMR markethas heated with compound annual growth rates over the next couple of yearspegged at >20%. EMRs delivered over the Internet are a fast growing segment

    appealing to small practices

    for as low at $499 per physician per month. The AMA clarified one of its ideas

    for this Internet EMR market by marrying e-prescribing and registry functions

    to meet stage 1 meaningful use. DrFirst is the e-prescribing app. DocSite and

    WellCentive are participating registry-oriented EMRs.

    EMRs and care coordination. Care plans have become the

    foundation for care coordination. This is one of the lessons learned from areport by eHI. Yet it finds that additional EMR functional support is needed.

    Oncology patients report they want to collaborate with their physicians. And

    we learn that physicians are increasingly using smartphones and tablets in their

    offices, mostly to look for information, but also to interact with patients.

    Insurers are trying patient mobile apps to help get their messages to physicians

    when they are with the patient. And Humana announced it will help fund

    Allscripts EMRs if linked to its provider outcomes quality program.

    Consultants analyze new markets. CSC reports on the global

    telehealth market. Most countries have multiple initiatives using the Internet

    and mobile devices to support health reform efforts. IBM notes that a big

    growth area is a segment it calls, Information Seekers, the space between the

    between the motivated healthy and the chronically monitored. They want

    more control over potential health risks or difficult to manage conditions. PwC

    identifies a way for large companies to thrive in the current healthcare market.

    retail. And yet Google and Thomson Reuters announce their exits.

    Pow Wow, Roy Lichtenstein, 1979

    More Info: Poul Webb

    The Art of HIT

    The art is this month speaks to the heated

    dialog between providers and rule makers

    over the next phases of meaningful use and

    health reform. While the Feds released someinteresting tools and delayed stage 2 by a

    year, the insurers are taking the lead with

    commercial programs and beginning to

    engage providers in discussions of

    accountable care.

    http://poulwebb.blogspot.com/2011/05/roy-lichtenstein.htmlhttp://poulwebb.blogspot.com/2011/05/roy-lichtenstein.html
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    HIT Trends 2011 Circle Square Inc.

    Michael LakeSan Francisco, CA

    www.circlesquareinc.com

    Note: If you would like to receive this report

    monthly via direct e-mail, please click this link.

    http://www.circlesquareinc.com/contact.htmlhttp://www.circlesquareinc.com/contact.html