HELLENIC REPUBLIC Ministry of Administrative Reform and e- Governance “EKDDA in a rapidly changing environment” Dr. Fani Komseli Deputy Secretary General

HELLENIC REPUBLICMinistry of Administrative Reform and e- Governance

““EKDDA in a rapidly changing EKDDA in a rapidly changing environment”environment”

Dr. Fani KomseliDr. Fani KomseliDeputy Secretary General/ Deputy Secretary General/

Director of the Institute of TrainingDirector of the Institute of Training

2014 DISPA MeetingAthens, 5th – 6th June 2014

N ATIONALC ENTRE forP UBLICA DMINISTRATION &L OCALG OVERNMENT

I. Who we areWho we areII.II. Environment & ChallengesEnvironment & ChallengesIII.III. Actions adopted within the organizationActions adopted within the organizationIV.IV. Actions adopted for the benefit of civil Actions adopted for the benefit of civil

servantsservantsV.V. Perspectives Perspectives

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The National Centre for Public Administration and Local Government (EKDDA) is the national strategic institution for the development of Human Resources of the Hellenic Public Sector

Founded in 1983 Public Entity supervised by the Minister of

Administrative Reform and E-Governance

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EKDDA’s STRUCTURE

EKDDAEKDDA

National School National School of Public Administration of Public Administration

& Local Government& Local Government

Institute of Institute of TrainingTraining

Administrative Administrative ServicesServices

DocumentatioDocumentation &n &

Innovation Innovation UnitUnit

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The improvement of the efficiency and effectiveness of the Public Sector through training, creation of highly qualified personnel, research and consulting. The upgrading of Public Administration’s human resources is succeeded through:Staffing of the public sector with highly qualified civil servants,Detection of training needs & training needs analysis,Certified training, Targeted training activities,Innovation & Documentation for the public sector,Support opengov.gr.

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Greek Public Administration now is Greek Public Administration now is undergoing: undergoing:

RRedesignedesign

RReformeform

RReorganization eorganization && WWorkforce changesorkforce changes

II. Environment

The most crucial issues originate from:Economic Crisis,Organizational changes within the Greek Public Sector, Large number of civil servants under the mobility status.

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ChallengesChallenges

Public sector should have a flexible work environment responding to the needs of citizens, with civil servants capable to operate effectively with fewer resources. Sustainable development of the ability of the Institute to provide specialized services in public administration

Mining the wealth that lies within the human resources of Greek public sector

Investing in people Creating an effective and efficient

public administration with high ethical and professional standards of governance

Restoring the confidence of citizens in Greek public administration

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The increasing of demand for training, because of the administrative reform, the mobility, the new conditions created. (Demand comes from both individuals and institutions of the public sector)

New environment, changes & administrative reform is the ideal environment for the implementation of the mission of EKDDA

Thinking other ways for the delivery of training programs.

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EKDDA’s human capital .EKDDA’s scientific and administrative staff

possesses: High level of expertise in several scientific fields, Rich experience in designing, delivering &

evaluating training programs, Rich activity in research and knowledge of the

Hellenic public sector.

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EKDDA adapted in new conditions. So, in 2010 we:Closed 11 regional units of the Institute of Training INEP (There is only one Regional Institute of Training in Thessaloniki). INEP cooperates since 2011 with the Departments of Education (Decentralized Administrations of Thessaly, Western Greece & Ionian Islands, Peloponnese, Epirus, Crete). At the same time EKDDA incorporated the Training School of the Ministry of Finance. Closed down the National School of Local Government (established in 2004)

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Introduction of the so-called “Innovative Workshops” (5 were held in 2011 and concerned five important public policies which should be promoted fast)

In parallel with the usual procedure, EKDDA signs Memoranda of Cooperation with important public entities or Ministries on a bilateral basis in order to be even more effective dealing with these organizations.

Develops e-learning training programs. Reduced its staff gradually.

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  2009 2010 2011 2012 2013 2014

 # of personnel 327 270 182 172 161 154Perc. Of Dif. (ref. year: 2009) 0% -17% -33% -47% -49% -53%

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Digitization of the communication between EKDDA (mostly INEP) and civil servants,

Reduction of the administrative burden with the digitization of EKDDA’s certificates,

Electronic update both for individuals & departments of personnel

Redesign of the structure and functionality of EKDDA.

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Digitization of (indicatively):

Application formEvaluation formCertification reportRequest of Information

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New Organizational UnitsNew Organizational Units

Re engineering Our Processes in order Re engineering Our Processes in order to achieve the maximum efficiencyto achieve the maximum efficiency

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Short term and Long term

Assessments of Educational Programs

Detection of Educational

Needs

Design of Training

Business plan & Educational Activities

Implementation of Educational

Programs

LMS & LMS & ERPERP

CRM & CRM &

MISMIS19

Management of SurveysManagement of Surveys

Anonymous Personal QuestionnaireAnonymous Personal Questionnaire

e-Survey for Educational Needse-Survey for Educational Needs

Design of Educational ActivitiesDesign of Educational Activities

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Design & Implementation of five training programs focused to reinforce:Operational planningCooperation & CoordinationHR managementTraining within the organizationsReengineering of the services

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Training Titles:Business PlansBuilding an Effective TeamDevelopment of human resourcesOn the Job trainingTrainers’ Training Redesign:Management by ObjectivesReengineering Administrative ProceduresNegotiation TechniquesTraining programs for the Directors

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Redesign of the program “Trainers’ training in e-learning”

Design of five e-learning training programs Draft of a Regulation concerning e-learning

training programs Implementation of two e-learning training

programs Facing the issues of the personnel under

mobility status

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Design & Implementation of three training programs targeted for civil servants under mobility statusDevelopment of Personal Skills Basic Principles of Administrative Actione-Governance and Digital Services to CitizensPeriod of Implementation:Period of Implementation: 11/11/2013 - 11/04/2014 Training programs: Training programs: 106 Participants:Participants: 1.893

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Region Number of Tr. Programs

AtticaAttica 6969

Central MacedoniaCentral Macedonia 3030

ThessalyThessaly 33

Eastern Macedonia & Eastern Macedonia & ThraceThrace

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EpirusEpirus 22

106106

Ready with our Projects till 2020 Top Management Programs following

the new institutional framework Design of training paths Work more within the Public Services Consultation to Public entities Participation in EU co-funded projects

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Ευχαριστώ πολύ!Ευχαριστώ πολύ!Vielen Dank! Vielen Dank! Suur aitähSuur aitäh!! Muchas gracias! Muchas gracias!

Grazzi ħafna!Grazzi ħafna! KKöszönöm szépenöszönöm szépen! ! Велике Велике

спасибіспасибі!!

Dziękuję bardzoDziękuję bardzo! ! Muito obrigadoMuito obrigado! ! Много благодаряМного благодаря! !

Mange tak!Mange tak! Grazie mille! Grazie mille! Labai ačiūLabai ačiū!!

MMulțumesc multulțumesc mult! ! Tack så mycket! Tack så mycket! MMerci beaucoup!erci beaucoup!

Heel hartelijk bedankt! Heel hartelijk bedankt! Paljon kiitoksia! Paljon kiitoksia!

Go raibh míle maith agat go mórGo raibh míle maith agat go mór!!

Děkuji moc!Děkuji moc!2014 DISPA MeetingAthens, 5th – 6th June 2014

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