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!"#$"%&’( CARD PROCESSING Check Management )*+$",$ .$/01%!&" GROWTH 2$"0 345""!"6 Payroll !"#$%&# Full Plate? Heartland can help.
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Page 1: Heartland Restaurant Solutions Pdf

!"#$"%&'(CARD PROCESSING

Check Management)*+$",$-.$/01%!&"

G R O W T H

2$"0-345""!"6

Payroll !"#$%&#

Full Plate?Heartland can help.

HeartlandPaymentSystems.com/Restaurante3secure.com © 2009 Heartland Payment Systems, Inc.

Page 2: Heartland Restaurant Solutions Pdf

Heartland’s comprehensive payments solutions are effi cient, cost-effective and designed to give you the power to streamline your operations.

Heartland can help with:

Card Processing

Gift Marketing

Heartland 360° POS

Check Management

Payroll Services

Few things are more central to the success of your restaurant than your payments transactions. That’s why Heartland Payment Systems® processes all payments — from credit/debit/prepaid cards to checks, payroll and more — effi ciently, cost-effectively and with your best interests at heart.

We take care of your payments so you can concentrate on your restaurant … and your patrons. We advocate for you — helping you navigate through the complexities of payments processing and manage the associated expenses.

Add this to our local fi eld sales and servicing organization — payments professionals who are right around the corner … a 24/7/365, live, US-based customer service team … proprietary, advanced technology that drives costs down by eliminating outsourcing and middlemen — and you have a payments provider you can count on as your business partner.

Comprehensive payments solutions give you the freedom to focus on your restaurant — and your patrons.

Clear Your Platewith payment solutions from Heartland

Let Heartland handle your payments processing so you can focus on your restaurant — and your patrons.

Contact us at:

866.941.1HPS (1477) x150and visit HeartlandPaymentSystems.com/Restaurant

today.

You already have enough on your plate.

Visit us on the web HeartlandPaymentSystems.com/Restaurant

Page 3: Heartland Restaurant Solutions Pdf

Increase your profi ts by reducing your card processing expenses.

Heartland helps you make as much money as you can from every guest check by eliminating outsourcing and middlemen — delivering cost savings and streamlined processes to your restaurant. We’re one of the few companies who process for Visa®, MasterCard®, Discover® Network and American Express® — giving you fast access to your funds, the convenience of consolidated deposits, statements, account access and customer service … all from one company.

With Heartland, your transactions are processed on the industry’s only end-to-end, state-of-the-art processing platform for brick and mortar merchants. We continually develop new technologies that enhance your operations and accommodate the changing needs of your restaurant.

You’ll benefi t from:• Fair pricing and full disclosure of fees and

agreement terms

• Clear, easy-to-read statements that eliminate confusing and misleading fees

• Processing for all major card brands and fast access to funds with one deposit, one statement, one point of access to account information and one call for customer service

• Improved cash fl ow through real-time processing and quick authorizations

• Fully integrated terminals and software that work with your systems

• Round-the-clock service through a dedicated fi eld service team and toll-free, US-based live support 24/7/365

Boost your bottom line with powerful gift card marketing tools.

Promote your restaurant, expand your customer base and increase sales using innovative and proven gift marketing techniques. Our programs are unique, fl exible, and can be implemented easily into restaurants of all sizes.

With a variety of product options — from standard to custom-designed cards and fl exible payment and commitment structures — you can choose which program works best for your restaurant. And, as an added value, you receive ongoing marketing support and merchandising materials, real-time promotions rewarding your customers for specifi ed behaviors, a gift marketing e-newsletter and training guide.

Heartland Gift MarketingSM helps you:• Leverage traditional gift cards to create word-of-

mouth marketing

• Develop loyalty programs by turning gift cards into reusable, stored-value cards

• Encourage continued use of cards with special offers and incentives

• Market your restaurant through joint promotions with other local merchants who can refer business to you

Card Processing Gift Marketing

Visit us on the web HeartlandPaymentSystems.com/Restaurant

Merchant Bill of Rights

You have the right to be treated right.

Heartland established The Merchant Bill of Rights to promote fairness and transparency in credit and debit card processing. Proposed as an industry standard, The Merchant Bill of Rights educates business owners like you about the complexities of card processing and managing the associated costs.

Know your rights!

At Heartland, we believe you have the right to:

1. Know the fee for every transaction and who’s charging it

2. Know the markup on Visa and MasterCard fee increases

3. Know all Visa and MasterCard fee reductions

4. Know all transaction middlemen

5. Know all surcharges and bill-backs

6. A dedicated local service representative

7. Encrypted card numbers and secure transactions

8. Real-time fraud and transaction monitoring

9. Reasonable equipment costs

10. Live customer support 24/7/365

Page 4: Heartland Restaurant Solutions Pdf

Maximize your investment and minimize system downtime with a unique point-of-sale solution.

Enjoy the benefi ts of a comprehensive point-of-sale (POS) system that handles all angles of restaurant operations — from order entry to inventory management and business analytics — while benefi ting from a unique and cost-effective support structure. With a weekly subscription model that covers the maintenance of hardware, software, service and training, you won’t be surprised — and burdened — by miscellaneous fees that eat away at your restaurant’s bottom line.

Round-the-clock support and ongoing maintenance, including hardware replacement and software upgrades, means minimal system downtime and helps you avoid expensive upgrades and new installations.

With Heartland 360° POS, you get:• Low startup costs and a cost-effi cient,

all-inclusive subscription structure

• No extra — or unexpected — fees for service, support and training

• Best-in-class, round-the-clock customer service and system support

• System education with onsite, remote and recorded training sessions for you and your staff

• A kit of spare replacement parts to minimize downtime in emergency situations

• End-of-life hardware replacement to extend the longevity of your system

Heartland 360° POS

Streamline your operations with end-to-end check management.

Automate check processing … gain operational effi ciencies … and improve your cash fl ow with Heartland’s comprehensive check management system. A proven time saver, this system handles check deposit through recovery and collection, making it easier for you to accept checks — and quickly receive payment — for catering orders, settling house accounts and more.

With Heartland Check ManagementSM powered by transmodus®, you can:• Scan and deposit checks at your convenience with

Heartland Express FundsSM

• Improve your cash fl ow by having funds credited to your account as soon as the next weekday morning

• Receive automatic alerts that identify duplicate, damaged or invalid checks

• Initiate check recovery activities automatically with Heartland Auto RecoverySM

• Recover bad check funds with Heartland Stop Loss®, an automated recovery program that fi les eligible items directly with local prosecuting attorneys’ offi ces — where available — with no paperwork

• Operate effi ciently through seamless integration with your accounting software package*

Stop Loss is powered by and is a registered trademark of transmodus Corporation.* Heartland’s check management system integrates with most accounting software packages.

Check Management

Benefi t from all the ingredients of a customizable payroll solution.

Tailor your payroll program to fi t your restaurant’s individual needs — and pay only for the features you need. Heartland Payroll ServicesSM offers a full suite of value-added solutions, including time and attendance, point-of-sale integration, IRS-compliant tip reconciliation, workers’ compensation programs, prepaid payroll cards … and more. And, since we don’t charge for the addition or deletion of employees, it’s easy to add seasonal, temporary and special event staff to your payroll as needed. Plus, our three-year, fi xed-price agreement guarantees your payroll processing costs won’t arbitrarily increase.

You can also save money by minimizing the costs associated with paper checks by offering your employees the benefi ts of Heartland’s PayAdvantage Visa Prepaid Card.

Payroll Services

Count on Heartland to deliver:• Comprehensive, customizable payroll capabilities

• Payroll automation that frees you to concentrate on your restaurant

• Web-hosted access to your payroll anytime via SSL-encrypted and secure internet technology

• Robust reporting for better business analysis

• No fees for deletions or additions of employees

• Tax specialists on staff who ensure processing and fi ling compliance of your payroll-related taxes

• Dedicated, skilled account representatives for speedy response to inquiries

Visit us on the web HeartlandPaymentSystems.com/Restaurant

Page 5: Heartland Restaurant Solutions Pdf

Maximize your investment and minimize system downtime with a unique point-of-sale solution.

Enjoy the benefi ts of a comprehensive point-of-sale (POS) system that handles all angles of restaurant operations — from order entry to inventory management and business analytics — while benefi ting from a unique and cost-effective support structure. With a weekly subscription model that covers the maintenance of hardware, software, service and training, you won’t be surprised — and burdened — by miscellaneous fees that eat away at your restaurant’s bottom line.

Round-the-clock support and ongoing maintenance, including hardware replacement and software upgrades, means minimal system downtime and helps you avoid expensive upgrades and new installations.

With Heartland 360° POS, you get:• Low startup costs and a cost-effi cient,

all-inclusive subscription structure

• No extra — or unexpected — fees for service, support and training

• Best-in-class, round-the-clock customer service and system support

• System education with onsite, remote and recorded training sessions for you and your staff

• A kit of spare replacement parts to minimize downtime in emergency situations

• End-of-life hardware replacement to extend the longevity of your system

Heartland 360° POS

Streamline your operations with end-to-end check management.

Automate check processing … gain operational effi ciencies … and improve your cash fl ow with Heartland’s comprehensive check management system. A proven time saver, this system handles check deposit through recovery and collection, making it easier for you to accept checks — and quickly receive payment — for catering orders, settling house accounts and more.

With Heartland Check ManagementSM powered by transmodus®, you can:• Scan and deposit checks at your convenience with

Heartland Express FundsSM

• Improve your cash fl ow by having funds credited to your account as soon as the next weekday morning

• Receive automatic alerts that identify duplicate, damaged or invalid checks

• Initiate check recovery activities automatically with Heartland Auto RecoverySM

• Recover bad check funds with Heartland Stop Loss®, an automated recovery program that fi les eligible items directly with local prosecuting attorneys’ offi ces — where available — with no paperwork

• Operate effi ciently through seamless integration with your accounting software package*

Stop Loss is powered by and is a registered trademark of transmodus Corporation.* Heartland’s check management system integrates with most accounting software packages.

Check Management

Benefi t from all the ingredients of a customizable payroll solution.

Tailor your payroll program to fi t your restaurant’s individual needs — and pay only for the features you need. Heartland Payroll ServicesSM offers a full suite of value-added solutions, including time and attendance, point-of-sale integration, IRS-compliant tip reconciliation, workers’ compensation programs, prepaid payroll cards … and more. And, since we don’t charge for the addition or deletion of employees, it’s easy to add seasonal, temporary and special event staff to your payroll as needed. Plus, our three-year, fi xed-price agreement guarantees your payroll processing costs won’t arbitrarily increase.

You can also save money by minimizing the costs associated with paper checks by offering your employees the benefi ts of Heartland’s PayAdvantage Visa Prepaid Card.

Payroll Services

Count on Heartland to deliver:• Comprehensive, customizable payroll capabilities

• Payroll automation that frees you to concentrate on your restaurant

• Web-hosted access to your payroll anytime via SSL-encrypted and secure internet technology

• Robust reporting for better business analysis

• No fees for deletions or additions of employees

• Tax specialists on staff who ensure processing and fi ling compliance of your payroll-related taxes

• Dedicated, skilled account representatives for speedy response to inquiries

Visit us on the web HeartlandPaymentSystems.com/Restaurant

Page 6: Heartland Restaurant Solutions Pdf

Increase your profi ts by reducing your card processing expenses.

Heartland helps you make as much money as you can from every guest check by eliminating outsourcing and middlemen — delivering cost savings and streamlined processes to your restaurant. We’re one of the few companies who process for Visa®, MasterCard®, Discover® Network and American Express® — giving you fast access to your funds, the convenience of consolidated deposits, statements, account access and customer service … all from one company.

With Heartland, your transactions are processed on the industry’s only end-to-end, state-of-the-art processing platform for brick and mortar merchants. We continually develop new technologies that enhance your operations and accommodate the changing needs of your restaurant.

You’ll benefi t from:• Fair pricing and full disclosure of fees and

agreement terms

• Clear, easy-to-read statements that eliminate confusing and misleading fees

• Processing for all major card brands and fast access to funds with one deposit, one statement, one point of access to account information and one call for customer service

• Improved cash fl ow through real-time processing and quick authorizations

• Fully integrated terminals and software that work with your systems

• Round-the-clock service through a dedicated fi eld service team and toll-free, US-based live support 24/7/365

Boost your bottom line with powerful gift card marketing tools.

Promote your restaurant, expand your customer base and increase sales using innovative and proven gift marketing techniques. Our programs are unique, fl exible, and can be implemented easily into restaurants of all sizes.

With a variety of product options — from standard to custom-designed cards and fl exible payment and commitment structures — you can choose which program works best for your restaurant. And, as an added value, you receive ongoing marketing support and merchandising materials, real-time promotions rewarding your customers for specifi ed behaviors, a gift marketing e-newsletter and training guide.

Heartland Gift MarketingSM helps you:• Leverage traditional gift cards to create word-of-

mouth marketing

• Develop loyalty programs by turning gift cards into reusable, stored-value cards

• Encourage continued use of cards with special offers and incentives

• Market your restaurant through joint promotions with other local merchants who can refer business to you

Card Processing Gift Marketing

Visit us on the web HeartlandPaymentSystems.com/Restaurant

Merchant Bill of Rights

You have the right to be treated right.

Heartland established The Merchant Bill of Rights to promote fairness and transparency in credit and debit card processing. Proposed as an industry standard, The Merchant Bill of Rights educates business owners like you about the complexities of card processing and managing the associated costs.

Know your rights!

At Heartland, we believe you have the right to:

1. Know the fee for every transaction and who’s charging it

2. Know the markup on Visa and MasterCard fee increases

3. Know all Visa and MasterCard fee reductions

4. Know all transaction middlemen

5. Know all surcharges and bill-backs

6. A dedicated local service representative

7. Encrypted card numbers and secure transactions

8. Real-time fraud and transaction monitoring

9. Reasonable equipment costs

10. Live customer support 24/7/365

Page 7: Heartland Restaurant Solutions Pdf

Heartland’s comprehensive payments solutions are effi cient, cost-effective and designed to give you the power to streamline your operations.

Heartland can help with:

Card Processing

Gift Marketing

Heartland 360° POS

Check Management

Payroll Services

Few things are more central to the success of your restaurant than your payments transactions. That’s why Heartland Payment Systems® processes all payments — from credit/debit/prepaid cards to checks, payroll and more — effi ciently, cost-effectively and with your best interests at heart.

We take care of your payments so you can concentrate on your restaurant … and your patrons. We advocate for you — helping you navigate through the complexities of payments processing and manage the associated expenses.

Add this to our local fi eld sales and servicing organization — payments professionals who are right around the corner … a 24/7/365, live, US-based customer service team … proprietary, advanced technology that drives costs down by eliminating outsourcing and middlemen — and you have a payments provider you can count on as your business partner.

Comprehensive payments solutions give you the freedom to focus on your restaurant — and your patrons.

Clear Your Platewith payment solutions from Heartland

Let Heartland handle your payments processing so you can focus on your restaurant — and your patrons.

Contact us at:

866.941.1HPS (1477) x150and visit HeartlandPaymentSystems.com/Restaurant

today.

You already have enough on your plate.

Visit us on the web HeartlandPaymentSystems.com/Restaurant

Page 8: Heartland Restaurant Solutions Pdf

!"#$"%&'(CARD PROCESSING

Check Management)*+$",$-.$/01%!&"

G R O W T H

2$"0-345""!"6

Payroll !"#$%&#

Full Plate?Heartland can help.

HeartlandPaymentSystems.com/Restaurante3secure.com © 2009 Heartland Payment Systems, Inc.