Apr 13, 2017
Hendrix Business Systems mission is to become the local market leader by consistently exceeding our customers expectations through our integrity, innovation and client satisfaction. We are committed to providing state of the art solutions in Document Management andDocument Distribution Technologies.
We continually communicate with, and learn from our customers, in order to improveour services. We keep on top of todays and tomorrows technologies, no matter how fast it moves, to ensure our customers always get the best value for the highest quality products and services available.
Hendrix Business Systems Founded in 1976
Hendrix Managed Services Founded in 2013
Founders Hall Grand Opening of our Technology Showroom in 2014
Over 30 Years in Business in North Carolina
Currently the Largest Independent Canon Provider in the Greater Charlotte Area
98.6% Client Retention Rate
Customer First Focus
Large Format Copiers / Fax
Call and speak with a live phone attendant, no 1-800 number
Local Service Dispatching, Local Parts and Supply Inventories
4 Hour Guaranteed Response Time
Most Canon Certified Technicians in a 100 Mile Radius of HQ
Three IT Support Technicians on staff
Average Tenure of Technical Analysts 17 years
Remote Support sessions available
2013-2014 HR Excellence Award
2013 Preferred Partner of De Lage Landen
2013 Charlotte Business Journals Fast 50
2013 Canon Genuine Advantage Program 100% Genuine Canon Toner, Parts, & Supplies
2012 Canon Outstanding Partner Award
2011 Canon National Dealer of the Year
2010 Canon Outstanding Partner Award
2009 Canon Alpine Adventure Award
27 Years Authorized Canon Service Provider
Local and National
BBB has determined that Hendrix Business Systems, Inc. meets BBB Accreditation Standards
A Better Business Bureau Accredited Business A+ Rating
Canon has ranked #1 in the total copier market (B/W and Color) for 16 of the last 18 years.
Canon has ranked #1 in the total Monochrome Copier Market a total of 28 times in the last 30 years.
In 2013, Canon is one of the top 3 leading market share vendors in the Color Copier Market, and grew color unit placements by 27%.
According to the (International Legal Technology Association) Technology Survey, Canon is used by 38% of the Legal Market. #1 Market Leader for Legal Industry.