Top Banner

of 9

HBS Corporate Overview

Apr 13, 2017

ReportDownload

Documents

mark-woods

  • Hendrix Business Systems mission is to become the local market leader by consistently exceeding our customers expectations through our integrity, innovation and client satisfaction. We are committed to providing state of the art solutions in Document Management andDocument Distribution Technologies.

    We continually communicate with, and learn from our customers, in order to improveour services. We keep on top of todays and tomorrows technologies, no matter how fast it moves, to ensure our customers always get the best value for the highest quality products and services available.

  • Hendrix Business Systems Founded in 1976

    Hendrix Managed Services Founded in 2013

    Founders Hall Grand Opening of our Technology Showroom in 2014

    Over 30 Years in Business in North Carolina

    Currently the Largest Independent Canon Provider in the Greater Charlotte Area

    98.6% Client Retention Rate

    Customer First Focus

  • Print Management

    Document Management

    Production Print

    Large Format Copiers / Fax

    Software

  • Call and speak with a live phone attendant, no 1-800 number

    Local Service Dispatching, Local Parts and Supply Inventories

    4 Hour Guaranteed Response Time

    Most Canon Certified Technicians in a 100 Mile Radius of HQ

    Three IT Support Technicians on staff

    Average Tenure of Technical Analysts 17 years

    Remote Support sessions available

  • 2013-2014 HR Excellence Award

    2013 Preferred Partner of De Lage Landen

    2013 Charlotte Business Journals Fast 50

    2013 Canon Genuine Advantage Program 100% Genuine Canon Toner, Parts, & Supplies

    2012 Canon Outstanding Partner Award

    2011 Canon National Dealer of the Year

    2010 Canon Outstanding Partner Award

    2009 Canon Alpine Adventure Award

    27 Years Authorized Canon Service Provider

    Local and National

  • BBB has determined that Hendrix Business Systems, Inc. meets BBB Accreditation Standards

    A Better Business Bureau Accredited Business A+ Rating

  • Canon has ranked #1 in the total copier market (B/W and Color) for 16 of the last 18 years.

    Canon has ranked #1 in the total Monochrome Copier Market a total of 28 times in the last 30 years.

    In 2013, Canon is one of the top 3 leading market share vendors in the Color Copier Market, and grew color unit placements by 27%.

    According to the (International Legal Technology Association) Technology Survey, Canon is used by 38% of the Legal Market. #1 Market Leader for Legal Industry.