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An Information Governance Perspective of the EDRM Houston Association of Litigation Support Managers Christian Liipfert June 2013 Creative Commons US Attribution Non-Commercial Share Alike License 3.0 Unported
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Halsm june 19 2013 finalcopy

Jun 25, 2015

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Presentation to Houston Association of Litigation Support Managers on June 19, 2013. An Articulate copy, with audio, available at www.LiipfertConsulting.com
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Page 1: Halsm june 19 2013 finalcopy

An Information Governance Perspective of the EDRM

Houston Association of Litigation Support Managers

Christian LiipfertJune 2013

Creative Commons US Attribution Non-Commercial Share Alike License 3.0 Unported

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Christian Liipfert Consulting, LLC June 2013 2

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Three Points

• Information• Management• Governance

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Information Management

Information

Management

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Documents

Recor

ds

eMai

l

eDocuments

Structured dataVoice mail

Copies

psts

SharePoint

Photo

graphs

Video

Twitte

r

Text messages

Models

Backup tapes

Off-site

sto

rage

Priv

ilege

d

Confidentia

l

Trade secrets

Personal

HR stuff

Networ

k sh

ares

Exte

rnal

med

ia

IMs

Blogs

Wikis

Facebook

LinkedInSmart phones

Data warehouses

Home computer

Thumb drivesCCTV

Building access records

MicrofichePDFs

DumpsterRecycle bin

DVDs

CDs

Gmai

l Hot

mai

l

Legacy stuffM

etadat

a

Operations data

Conversations

Finan

cial

s

Projects

TaxMaintenance records

Post-Its™

Contract

s

Vendors

CustomersDrafts

Lunch invites

Calendars

InvoicesPay

roll

Corporate

Notes

Cloud

Information Management

Instagram

Yammer

Webinars

Information

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Information Management

Information

Management

Stuff

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Information Management

Information

Management

Stuff

Legal

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Information Management

Information

Management

Stuff

LegalCompliance

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Information Management

Information

Management

Stuff

Financial

LegalCompliance

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Information Management

Information

Management

Stuff

Records

Financial

LegalCompliance

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Information Management

Information

Management

Stuff

Records

Privacy

Financial

LegalCompliance

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Information Management

Information

Management

Stuff

Records

Document

Privacy

Contracts

Financial

Operations

Legal

Health & Safety

Compliance

Crisis

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Information Management

Information

Management

Stuff

Records

Document

Privacy

Contracts

Financial

Operations

Legal

Health & Safety

Compliance

Projects

Crisis

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Information Management

Information

Management

Stuff

Records

Document

Privacy

Contracts

Financial

OperationsIP (theirs)

Legal

Health & Safety

Compliance

Projects

Crisis

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Information Management

Information

Management

Stuff

Records

Document

Privacy

IP (yours)

Contracts

Financial

OperationsIP (theirs)

Legal

Health & Safety

Compliance

Projects

Crisis

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Information Management

Information

Management

Stuff

Records

Document

Privacy

IP (yours)

Contracts

Financial

OperationsIP (theirs)

Legal

Health & Safety

Compliance

ITProjects

Crisis

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Information Management

Information

Management

Stuff

Records

Document

Privacy

IP (yours)

Security

Contracts

Financial

OperationsIP (theirs)

Legal

Health & Safety

Compliance

ITProjects

Crisis

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Information Management

Information

Management

Stuff

Records

Document

Privacy

IP (yours)

Security

Contracts

ContactsFinancial

OperationsIP (theirs)

Legal

Health & Safety

Compliance

ITProjects

Crisis

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Information Management

Information

Management

Stuff

Records

Document

Privacy

IP (yours)

Security

Content

Contracts

ContactsFinancial

OperationsIP (theirs)

Legal

Health & Safety

Compliance

ITProjects

Crisis

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Information Management

Information

Management

Stuff

Records

Document

Privacy

IP (yours)

Security

Content

Contracts

ContactsFinancial

OperationsIP (theirs)

Knowledge Legal

Health & Safety

Compliance

ITProjects

Crisis

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Information Management

Information

Management

Stuff

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Governance

• What is it?• Where is it?• How does it apply to Information

Management?

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Governance defined (1)

• Governance is the act of governing. It relates to decisions that define expectations, grant power, or verify performance. ….

• In the case of a business …, governance relates to consistent management, cohesive policies, guidance, processes and decision-rights for a given area of responsibility. For example, managing at a corporate level might involve evolving policies on privacy, on internal investment, and on the use of data.

• To distinguish the term governance from government: "governance" is what a "governing body" does.

Wikipedia June 18, 2013 (emphasis in original)

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Governance defined (2)

• It’s what Boards do– Hire and fire management– Delegate power– Assess risk– Establish policy– Verify performance– Report to shareholders

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Information Management

Information

Management

Stuff

Board

Establish policyAssess risk Verify performance

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Information Management

Information

Management

Stuff

Board

Establish policyAssess risk Verify performance

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Christian LiipfertChristian Liipfert Consulting, LLCwww.LiipfertConsulting.com

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