© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Good morning! There should be two notecards on your chair. 1. On one, please write one “tried and true” tip that has helped you or your organization be more effective (at consumer assistance). 2. On the other, please write one challenge you face that you hope to learn new ways to address today. We’ll collect these soon, and use as part of today’s discussion. Thanks! Before We Get Started…
Habits of Highly Effective Assisters
Aug 04, 2015
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© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org
Good morning!
There should be two notecards on your chair.
1. On one, please write one “tried and true” tip that has helped you or your organization be more effective (at consumer assistance).
2. On the other, please write one challenge you face that you hope to learn new ways to address today.
We’ll collect these soon, and use as part of today’s discussion. Thanks!
Before We Get Started…
© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org
© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org
06.12.15
Habits of Highly Effective Assisters June 12, 2015, 10:15 – 11:45
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With In-Person Help Online Without In-Person Help
51%
32%
By the Numbers…
Enrollment Rates Among Consumers Who Started With In-Person Help vs. Online, November – December 2014
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1. Leave the room with at least one new tip, idea, or strategy to try when you get home.
2. Meet at least one new person who can help you as you do this.
TIP: Share not only what but how. Be descriptive!
Goals for today
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I. Brief introductions and opening remarks from panelists (35 minutes)
II. Break into groups (30 minutes) • We’ll use your notecards to shape the breakout
group topics!
III. Reconvene and Share (20 minutes)
How We’ll Spend the Next 90 Minutes
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Some Perspective…
October 6, 2013
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Some Perspective…
October 6, 2013 June 9, 2015
June 9, 2015
© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org
I. Brief introductions and opening remarks from panelists (35 minutes)
II. Break into groups (30 minutes) • We’ll use your notecards to shape the breakout
group topics!
III. Reconvene and Share (20 minutes)
How We’ll Spend the Next 90 Minutes
© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 9 9
Workshop Speakers
Elizabeth Colvin Insure Central Texas/Foundation Communities
Ayaz Ahmed Community Health Advocates (New York)
Jennifer Sullivan (moderator) Enroll America
Jennifer Simmons Legal Aid of North Carolina
Mirna Ramirez-Castro Servicios de La Raza (Colorado)
Linda Lott Jessie Trice Community Health Center, Inc. (Florida)
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Connect Consumers with In-Person Assistance
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Manage Assisters’ Schedules
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Keep Track of Consumer Data & Follow-Ups
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v 2014 ACA o Educated/Assist: 17,446 o Enrolled: 9,486
v 2015 ACA o Educated/Assist: 7,949 o Enrolled: 3,445
v Total ACA Education/Enrollment to date: o Educated/Assist: 25,395 o Enrolled year-to-date: 12,931
JTCHC ACA Data Enrollment/Education Snapshot
© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org
I. Brief introductions and opening remarks from panelists (35 minutes)
II. Break into groups (30 minutes) • We’ll use your notecards to shape the breakout
group topics!
III. Reconvene and Share (20 minutes)
How We’ll Spend the Next 90 Minutes
© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org
1. Introductions (name, role, organization, state)
2. Describe the nature of the challenge.
3. What things have people tried in order to solve the problem (or work around it)?
4. What needs to happen for progress to be made on this issue for OE3?
5. Are there tools or resources that would make it easier?
Discussion
© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org
I. Brief introductions and opening remarks from panelists (35 minutes)
II. Break into groups (30 minutes) • We’ll use your notecards to shape the breakout
group topics!
III. Reconvene and Share (20 minutes)
How We’ll Spend the Next 90 Minutes
© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org
1. Leave the room with at least one new tip, idea, or strategy to try when you get home.
2. Meet at least one new person who can help you as you do this.
TIP: Share not only what but how. Be descriptive!
Goals for today
© 2015 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 22
New training resources
• Highly customized, action-oriented • New suite of training services
• Goal-setting • Planning • Coaching • In-person training
FOR MORE INFO –
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