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Habit #5 - Seek 1st to Understand

Aug 19, 2014

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Education

Yang Ao Wei

The 5th of the 7 Highly Effectively Habits, it deals primarily with "the method to be effective with others".

Dr Steven .R Covey mentioned that there is a reason why the 7 Habits are sequenced in the way that he did. Every one of the Habit builds upon the previous one in a progressive manner.

In his own words, "The relationship & the sequence among the Habits are the key to the overall power."

It is most recommended that one learns all the 7 Habits in order.

So, if you have not yet gone through the 1st Habit - Be Proactive, 2nd Habit - Begin with the End in Mind & 3rd Habit - 1st Things 1st, 4th Habit - Think Win-Win, why not go through them 1st?

Here's the link for

Habit #1: http://www.slideshare.net/aoweiyang/habit-1-be-proactive-36473102

Habit #2: http://www.slideshare.net/aoweiyang/habit-2-begin-with-the-end-in-mind-36631027

Habit #3: http://www.slideshare.net/aoweiyang/habit-3-put-1st-things-1st

Habit #4: http://www.slideshare.net/aoweiyang/habit-4-think-winwin

For you guys who are new to this, you might like to first gain some fundamental ideas via "The 7 Highly Effective Habits Foundational Principles" deck before all else.That will definitely help strengthen your concept of what the whole idea is about.

Here's the link: http://www.slideshare.net/aoweiyang/the-7-highly-effective
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1 Diagnose before prescribe

WHAT’S INSIDE

2 4 autobiographical responses

3 4 levels of listening

4 The 5th level ~ emphatic listening

5 4 emphatic listening skills

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Most people,

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Even if they attempt tounderstand,

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They do so only with the intent

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1

Diagnose before prescribeIn order to influence, we have to be influenced.

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When we visit an optometrist,

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What Is thefirst Thing That

he will do?

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In any field of thehuman endeavours,

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To understand precedes action;

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To understand precedes judgement.

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Always Seek 1st

To Understand.

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To understand Without prejudging,

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To understand without agreeing or disagreeing,

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To understand without taking any position.

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Simply...

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Just to understand,

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To know where he or she is coming from.

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24 auto-biographical responsesThe amateur salesman sells products while the professional sells solutions to needs & problems.

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For most people,

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Autobiographical responses are...

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Things that theydo when they

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These responses come naturally

to all of us.

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our own Autobiographical

responses

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Are the presumptions & assumptions that we make

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Before we fully understand the communication.

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Often, that Limits us from getting

to understand the autobiography of the other person.

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We ought to learnTo be more aware

of these responses.

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And we should alwayskeep our minds open

while we are listening.

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3 4 levels oflisteningEveryone’s life is so unique but who’s going to listen to that uniqueness?

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depends on which level of listening is being adopted.

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4The 5th level ~Empathic listeningThe one who listens does the most work, not the one speaking.

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When we listen empathically,

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We don’t just “see” things in our own mind,

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We understand Hisor her paradigms.

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We understand how he or she feels.

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Empathic listening is

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listening with our

ears,

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And listening with our hearts.

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We listen for

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We try to

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is not that you have to agree with someone,

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5

4 empathic listening skillsThe deepest need of human souls is to be understood.

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Always listen with the pure desire to understand.

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Genuinely seek the welfare of the individual,

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let him or her get To the problem

and the solution

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at his or her own pace and time.

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Inspirations

ideas adapted from

Steven r. covey

Steve scott

Mark dorian

Brandnv inc