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Confidential This documentation is legally privileged and for initial planning purposes only. Any concrete plans and implementation decisions are subject to NSNdecision-making governance and subject to, where applicable, consultation with employee representatives and fulfillment of legal conditions.
Confidential This documentation is legally privileged and for initial planning purposes only. Any concrete plans and implementation decisions are subject to NSNdecision-making governance and subject to, where applicable, consultation with employee representatives and fulfillment of legal conditions.
Confidential This documentation is legally privileged and for initial planning purposes only. Any concrete plans and implementation decisions are subject to NSNdecision-making governance and subject to, where applicable, consultation with employee representatives and fulfillment of legal conditions.
Confidential This documentation is legally privileged and for initial planning purposes only. Any concrete plans and implementation decisions are subject to NSNdecision-making governance and subject to, where applicable, consultation with employee representatives and fulfillment of legal conditions.
Confidential This documentation is legally privileged and for initial planning purposes only. Any concrete plans and implementation decisions are subject to NSNdecision-making governance and subject to, where applicable, consultation with employee representatives and fulfillment of legal conditions.
Formula FDE_s = System Verification / Total Development
▪ Total Development
- see earlier slide
▪ System Verification
= ??
Questions & remarks
▪ Total Development
- see earlier slide
▪ System Verification
- ??
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- the efforts are collected via “pre P8 pronto fixing”
TrackView items created under the ongoing NFD
programs.- actual hours for BTS and BSC are collected
under entity programs; for E2E under system
programs.
- for the list of TracView items see attachment in
slide “FDE_n for BSS”.
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▪ PROCESS FOR COLLECTING DATA- extracting B34 from Artemis/PRM with ready-made parameter settings – TONI OR BSC ASSISTANTS
KIRSI/JOHANNA
- updating the actual headcount figures – TONI
- picking the actual NFD hours and “pre P8 pronto fixing” hours from B34 manually with help of a filtering instructions and a
program lookup table
~3 hrs/round for BSS and entity R&D’s altogether - BSC ASSISTANTS KIRSI/JOHANNA
- put the data to BSS FDE_x excel template, check sanity and email to relevant people and/or archieve to Sharenet
- BSC ASSISTANTS KIRSI/JOHANNA AND TONI
▪ “MAINTENANCE” OF KPI DATA PARAMETERS
- a new “pre P8 pronto fixing” TrackView item must be created every time a new NFD program is established. The actual
creation via EaspLanner is done by the Program, but initiating it must be done by KPI maintenance – TONI
- the NFD Program lookup table needs to be updated every time a new NFD program item is created or an ongoing
program reaches P8, or a new “pre P8 pronto fixing” TrackView item is created – TONI
- B34 filter instructions needs to be updated every time we have ARTEMIS organisation, program code or program group
changes - TONI
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1. Reporting-% will be less than 100% when a period ends. In a big organisation 100% reporting cannot be reached all the time.
- Consequence: a typical error term (too small FDE_n) of about 2%-5% after 1st run.
- Correction 1: in practice this error term vanishes via the re-run after a month. THIS IS IMPLEMENTED
- Correction 2. Strenghtened discipline and reporting remindings may decrease the error term in the 1st run but would not
remove it. NOT IMPLEMENTED
2. The varying no. of week-days (Mon-Fri) in each month, causes an error term compared to a fixed number of working days (e.g.
21 days/mon) to be used for calculating the “Total development”
- Consequence: error term of -9.5%... +4.8% in FDE_n- Correction: use the actual no. of Mon-Fri days in each month. THIS IS IMPLEMENTED
3. The varying no. of WORKING days in each month due to national holidays causes an error term if not taken into account when
calculating “Total Development”.
- Consequence: error term = too small FDE_n
- Correction: collect calendar data of all countries where we have sites, expand the FDE_n calculation process&excels to list
each country within each entity R&S and BSS separately and calculate the accurate “Total Development” accordingly
THIS IS IMPLEMENTED
4. Headcount increase within a period can cause an error term (lower FDE_n) if a new person joins BSS R&D. As the “Total
Development” figure generated by using the official SAP end-of-month headcount figure, new persons joining somewhere in the
middle of a month cause an error term. (Note that a headcount decrease will not cause error terms or fluctuations).
- Consequence: an permanent error term for one month only
- Correcting: manual investigation of newcomes and the dates they join; then manual adjustment of the end-of-month
headcount figures for the relevant entity R&D and the whole BSS NOT IMPLEMENTED - NO NEED AS THIS WILL
VERY SELDOM CAUSE SIGNIFICANT ERROR TERMS.
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5. The actual end-of-period headcounts are taken from SAP (=“official” figures), which usually has the the correct numbers and team
data. In case of persons are moving between teams, the moving between teams in Artemis is a separate action and normally
happens after a delay of ~days …~weeks after SAP updating. Error term appears mainly if the Artemis moves happen in the nextperiod after the SAP update. There are 2 types of error terms:
- 1. A person moves between teams and the scope of work changes. Assuming the scope changes at the moment SAP is
updated, the reporting reflecting the new scope is counted as part of the old team THE ERROR PRESUMABLY SMALL
AND HAPPENS SELDOM; NO CORRECTION PLANNED
- 2. A person moves between teams but the scope of the work does not change. The reporting of the person will be counted
as part of the old team instead of part of the new team THE ERROR PRESUMABLY SMALL AND HAPPENS SELDOM;NO CORRECTION PLANNED
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1. The data will fluctuate due to popular holidays seasons like July in Finland.
- Consequence: not an error term but a big fluctuation by month
- Correction: Interpolate the figures somehow to eliminate the fluctuation NOT IMPLEMENTED
To smoothen the fluctuations and error terms, also ROLLING AVERAGE figures are shown in the report excel sheets
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Monthly actual data extraction 1/2B34 excel creation and filtering
▪ Parameters for B34 creation from Artemis/PRM
- Program Group: select only items beginning with “MBB…”; remember to exclude items *All and <N/A><N/A>
- Start month: select the month i.e. the first calendar month shown in the B34 excel. Remember to select at least two months in the historyas the re-collection of data has to be done for the month that has ended a month ago.
▪ Filtering the B34 excel
- common filtering (do in this order)
- column H: leave only “Active”
- column Y: exclude all items starting with “closed…”
- column AR: leave only “Reported” - column M: leave only items starting with “MBB GSM BSS…”
- column A: include all NFD items, exclude all other items (see Program Lookup Table attachment on page 2)
- BSS filtering
- go to the preferred month column, e.g. 2012/P09 column AS, select all cells and take the sum that excel
- go to the preferred month column, e.g. 2012/P09 column AS, select all cells and take the sum that excel
calculates = Fault correction efforts (hours)
- column AA: select again all items.
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- go to the preferred month column, e.g. 2012/P09 column AS, select all cells and take the sum that excel
calculates = Fault correction efforts (hours)
- column AA: select again all items.
- E2E filtering
- column M: leave only items starting with “MBB GSM BSS E2E…” - go to the preferred month column, e.g. 2012/P08 column AS, select all cells and take the sum that excel
- go to the preferred month column, e.g. 2012/P09 column AS, select all cells and take the sum that excel
calculates = Fault correction efforts (hours)
- column AA: select again all items.
▪ Filling the report graph excel
- when copying the result data from B34, leave the decimals away (i.e. do “truncation” not “rounding”)
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ASM3B MBB GSM Flexi MR ID SM DTC and TD-LTE Evolution pre P8 pronto fixing SM3B A0GF2 MBB GSM 0GF2 RG30EP1 BTS GF2.0 Development pre P8 pronto fixing 0GF2
AGFC2 MBB GSM GFC2 RG30EP1 BTS Development pre P8 pronto fixing GFC2
A0VGS MBB GSM 0VGS RG20EP2 BTS SW Vegas Program pre P8 pronto fixing 0VGS
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- all data shown per activity, pool and program - includes per person
- all cumulative total reported hours including hours before the monthly scope of the B34
- the reported hours per month (the number of passed months selectable via parameters)
- ETC
- EAC (what is this? Not visible as a column)
▪ A36
- includes per person- the reported hours per month per pool (for selected number of months)
- allocations per pool
- capacities
▪ A27
- includes per team (as separate rows; calendar span towards history is selectable)
- monthly capacity
- monthly actuals and allocations in same row
▪ B24
- includes list of all activities for one program
- does not show the pools
- shows also cumulative reported hours per activity
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▪ Program WBS/pool/ODC code list Excel extraction- shows all
- program names
- wbs codes
- pools
- ODC codes
- no TrackView activities
version 1 2 Candidate Draft Released
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Confidential This documentation is legally privileged and for initial planning purposes only. Any concrete plans and implementation decisions are subject to NSNdecision-making governance and subject to, where applicable, consultation with employee representatives and fulfillment of legal conditions.
Confidential This documentation is legally privileged and for initial planning purposes only. Any concrete plans and implementation decisions are subject to NSNdecision-making governance and subject to, where applicable, consultation with employee representatives and fulfillment of legal conditions.
Assumption
• Initially only include internal NSN Headcount, partners is phase 2
• Net Feature Development (NFD) is a KPI to reflect R&D efficiency
• NFD is measured in headcount share of total R&D headcount (HC%)
• NFD comprises the tasks1) System-level specification
2) Entity-level specification3) SW- and HW-development
4) Module- and Component testing
5) Entity testing
• Non-NFD tasks includea) System Verification = E2E test
b) Program Management
c) Program Support and planning
d) L4/L3 Management and Admin staffe) SW- and HW development support (as tooling)
f) I&V support (as lab staff, test tooling)
g) SW- and HW-Maintenance
h) For external R&D: non-efficiency assumption is classified as non-NFD
i) Process, Audit and Efficiency Improvement activities