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Trust & Personal Data Survey A Call To Action! Andrew Cannon Executive Director, GRBN December 2014
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Page 1: Grbn trust and personal data survey   a call to action

Trust amp Personal Data Survey A Call To Action

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Who do people trust with their Personal Data

What types of data are most sensitive

GRBN Trust and Personal Data Survey The questions we asked

How we did it

Fieldwork by Research Now in 22 countries supported by OnDevice in two countries Fieldwork conducted between February amp August 2014 Click

here to find out more about the research

copy GRBN Trust amp Personal Data Survey 2014

24 Countries 23700 on-line interviews

What we discovered

Over one-third of adults are VERY CONCERNED about the possible misuse of their personal data

On average one-in-three does NOT TRUST organisations to safeguard their personal data

People consider many types of data to be SENSITIVE not just personal

copy GRBN Trust amp Personal Data Survey 2014

Familiarity with how Personal Data is collected and used

40

46

40

28

8

11

6

7

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Not at all familiar

Not very familiar

Q How familiar do you feel with

how your personal data is

currently collected and used

ldquoNot at all familiarrdquo

ldquonot at all + not very familiarrdquo

The degree of UNFAMILIARITY with how personal data is collected

and used is considerable across the globe

copy GRBN Trust amp Personal Data Survey 2014

81

84

74

87

GLOBAL average

APAC average

EUROPE average

AMERICAS average

36

39

25

48

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Very concerned Fairly concerned

Q How concerned are you that your

personal data might be misused

Across the globe there is GREAT CONCERN

with how personal data is collected and used

ldquovery concernedrdquo

ldquovery+fairly concernedrdquo

copy GRBN Trust amp Personal Data Survey 2014

To find out which countries are most concerned and which least access the reporting portal here

Low trust (Rating 1 to 2)

34

High trust (Rating 6 to 7)

13

Some trust

donrsquot know (Rating 3 to 5 dk)

53

Average level of trust based on 17

different types of organisations

(average across the 24 countries)

Trust in organisations not to misuse Personal Data is LOW worldwide

bull Secret services (local amp foreign)

bull The police

bull The national government

bull Mobile phone operators

bull Internet operators

bull Online stores (local amp foreign)

bull Retailers with loyalty cards

bull Banks (local amp foreign)

bull Credit card companies

bull Social media (eg Facebook Twitter Weibo Weixin)

bull Internet search cos (eg Google Bing)

bull Media companies (local amp foreign)

bull Market research companies

To find out how much each type of organization is trusted on this issue access the reporting portal here

copy GRBN Trust amp Personal Data Survey 2014

Q Here is a list of different organizations or

companies that may collect and process

your personal data To what degree do you

trust each of them to protect and

appropriately use your personal data (7 =

trust very much 1 = trust very little)

considering item to be

ldquosensitive personal datardquo 77

68

66

61

58

56

52

50

49

47

47

Financial account numbers

Passport number

Personal identification no

Health records

A scan of your retina

Criminal record

Your salary

Your voice signature

Your IP or MAC address

Location data via mobile

Your home address

GLOBAL average

Many different types of data are considered sensitive not

just personal

Q Please tell us how you personally would

classify the following types of

information Do you see each type as

sensitive personal data personal data

that is not sensitive or not something

you would consider personal data

Which types of data are considered to be sensitive

(top ranking out of 27 alternatives)

copy GRBN Trust amp Personal Data Survey 2014

To find out how perceptions of data sensitivity vary across the globe access the reporting portal here

Trust amp Personal Data Survey Our conclusions

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 2: Grbn trust and personal data survey   a call to action

How familiar and concerned are people with the issue

Who do people trust with their Personal Data

What types of data are most sensitive

GRBN Trust and Personal Data Survey The questions we asked

How we did it

Fieldwork by Research Now in 22 countries supported by OnDevice in two countries Fieldwork conducted between February amp August 2014 Click

here to find out more about the research

copy GRBN Trust amp Personal Data Survey 2014

24 Countries 23700 on-line interviews

What we discovered

Over one-third of adults are VERY CONCERNED about the possible misuse of their personal data

On average one-in-three does NOT TRUST organisations to safeguard their personal data

People consider many types of data to be SENSITIVE not just personal

copy GRBN Trust amp Personal Data Survey 2014

Familiarity with how Personal Data is collected and used

40

46

40

28

8

11

6

7

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Not at all familiar

Not very familiar

Q How familiar do you feel with

how your personal data is

currently collected and used

ldquoNot at all familiarrdquo

ldquonot at all + not very familiarrdquo

The degree of UNFAMILIARITY with how personal data is collected

and used is considerable across the globe

copy GRBN Trust amp Personal Data Survey 2014

81

84

74

87

GLOBAL average

APAC average

EUROPE average

AMERICAS average

36

39

25

48

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Very concerned Fairly concerned

Q How concerned are you that your

personal data might be misused

Across the globe there is GREAT CONCERN

with how personal data is collected and used

ldquovery concernedrdquo

ldquovery+fairly concernedrdquo

copy GRBN Trust amp Personal Data Survey 2014

To find out which countries are most concerned and which least access the reporting portal here

Low trust (Rating 1 to 2)

34

High trust (Rating 6 to 7)

13

Some trust

donrsquot know (Rating 3 to 5 dk)

53

Average level of trust based on 17

different types of organisations

(average across the 24 countries)

Trust in organisations not to misuse Personal Data is LOW worldwide

bull Secret services (local amp foreign)

bull The police

bull The national government

bull Mobile phone operators

bull Internet operators

bull Online stores (local amp foreign)

bull Retailers with loyalty cards

bull Banks (local amp foreign)

bull Credit card companies

bull Social media (eg Facebook Twitter Weibo Weixin)

bull Internet search cos (eg Google Bing)

bull Media companies (local amp foreign)

bull Market research companies

To find out how much each type of organization is trusted on this issue access the reporting portal here

copy GRBN Trust amp Personal Data Survey 2014

Q Here is a list of different organizations or

companies that may collect and process

your personal data To what degree do you

trust each of them to protect and

appropriately use your personal data (7 =

trust very much 1 = trust very little)

considering item to be

ldquosensitive personal datardquo 77

68

66

61

58

56

52

50

49

47

47

Financial account numbers

Passport number

Personal identification no

Health records

A scan of your retina

Criminal record

Your salary

Your voice signature

Your IP or MAC address

Location data via mobile

Your home address

GLOBAL average

Many different types of data are considered sensitive not

just personal

Q Please tell us how you personally would

classify the following types of

information Do you see each type as

sensitive personal data personal data

that is not sensitive or not something

you would consider personal data

Which types of data are considered to be sensitive

(top ranking out of 27 alternatives)

copy GRBN Trust amp Personal Data Survey 2014

To find out how perceptions of data sensitivity vary across the globe access the reporting portal here

Trust amp Personal Data Survey Our conclusions

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 3: Grbn trust and personal data survey   a call to action

How we did it

Fieldwork by Research Now in 22 countries supported by OnDevice in two countries Fieldwork conducted between February amp August 2014 Click

here to find out more about the research

copy GRBN Trust amp Personal Data Survey 2014

24 Countries 23700 on-line interviews

What we discovered

Over one-third of adults are VERY CONCERNED about the possible misuse of their personal data

On average one-in-three does NOT TRUST organisations to safeguard their personal data

People consider many types of data to be SENSITIVE not just personal

copy GRBN Trust amp Personal Data Survey 2014

Familiarity with how Personal Data is collected and used

40

46

40

28

8

11

6

7

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Not at all familiar

Not very familiar

Q How familiar do you feel with

how your personal data is

currently collected and used

ldquoNot at all familiarrdquo

ldquonot at all + not very familiarrdquo

The degree of UNFAMILIARITY with how personal data is collected

and used is considerable across the globe

copy GRBN Trust amp Personal Data Survey 2014

81

84

74

87

GLOBAL average

APAC average

EUROPE average

AMERICAS average

36

39

25

48

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Very concerned Fairly concerned

Q How concerned are you that your

personal data might be misused

Across the globe there is GREAT CONCERN

with how personal data is collected and used

ldquovery concernedrdquo

ldquovery+fairly concernedrdquo

copy GRBN Trust amp Personal Data Survey 2014

To find out which countries are most concerned and which least access the reporting portal here

Low trust (Rating 1 to 2)

34

High trust (Rating 6 to 7)

13

Some trust

donrsquot know (Rating 3 to 5 dk)

53

Average level of trust based on 17

different types of organisations

(average across the 24 countries)

Trust in organisations not to misuse Personal Data is LOW worldwide

bull Secret services (local amp foreign)

bull The police

bull The national government

bull Mobile phone operators

bull Internet operators

bull Online stores (local amp foreign)

bull Retailers with loyalty cards

bull Banks (local amp foreign)

bull Credit card companies

bull Social media (eg Facebook Twitter Weibo Weixin)

bull Internet search cos (eg Google Bing)

bull Media companies (local amp foreign)

bull Market research companies

To find out how much each type of organization is trusted on this issue access the reporting portal here

copy GRBN Trust amp Personal Data Survey 2014

Q Here is a list of different organizations or

companies that may collect and process

your personal data To what degree do you

trust each of them to protect and

appropriately use your personal data (7 =

trust very much 1 = trust very little)

considering item to be

ldquosensitive personal datardquo 77

68

66

61

58

56

52

50

49

47

47

Financial account numbers

Passport number

Personal identification no

Health records

A scan of your retina

Criminal record

Your salary

Your voice signature

Your IP or MAC address

Location data via mobile

Your home address

GLOBAL average

Many different types of data are considered sensitive not

just personal

Q Please tell us how you personally would

classify the following types of

information Do you see each type as

sensitive personal data personal data

that is not sensitive or not something

you would consider personal data

Which types of data are considered to be sensitive

(top ranking out of 27 alternatives)

copy GRBN Trust amp Personal Data Survey 2014

To find out how perceptions of data sensitivity vary across the globe access the reporting portal here

Trust amp Personal Data Survey Our conclusions

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 4: Grbn trust and personal data survey   a call to action

What we discovered

Over one-third of adults are VERY CONCERNED about the possible misuse of their personal data

On average one-in-three does NOT TRUST organisations to safeguard their personal data

People consider many types of data to be SENSITIVE not just personal

copy GRBN Trust amp Personal Data Survey 2014

Familiarity with how Personal Data is collected and used

40

46

40

28

8

11

6

7

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Not at all familiar

Not very familiar

Q How familiar do you feel with

how your personal data is

currently collected and used

ldquoNot at all familiarrdquo

ldquonot at all + not very familiarrdquo

The degree of UNFAMILIARITY with how personal data is collected

and used is considerable across the globe

copy GRBN Trust amp Personal Data Survey 2014

81

84

74

87

GLOBAL average

APAC average

EUROPE average

AMERICAS average

36

39

25

48

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Very concerned Fairly concerned

Q How concerned are you that your

personal data might be misused

Across the globe there is GREAT CONCERN

with how personal data is collected and used

ldquovery concernedrdquo

ldquovery+fairly concernedrdquo

copy GRBN Trust amp Personal Data Survey 2014

To find out which countries are most concerned and which least access the reporting portal here

Low trust (Rating 1 to 2)

34

High trust (Rating 6 to 7)

13

Some trust

donrsquot know (Rating 3 to 5 dk)

53

Average level of trust based on 17

different types of organisations

(average across the 24 countries)

Trust in organisations not to misuse Personal Data is LOW worldwide

bull Secret services (local amp foreign)

bull The police

bull The national government

bull Mobile phone operators

bull Internet operators

bull Online stores (local amp foreign)

bull Retailers with loyalty cards

bull Banks (local amp foreign)

bull Credit card companies

bull Social media (eg Facebook Twitter Weibo Weixin)

bull Internet search cos (eg Google Bing)

bull Media companies (local amp foreign)

bull Market research companies

To find out how much each type of organization is trusted on this issue access the reporting portal here

copy GRBN Trust amp Personal Data Survey 2014

Q Here is a list of different organizations or

companies that may collect and process

your personal data To what degree do you

trust each of them to protect and

appropriately use your personal data (7 =

trust very much 1 = trust very little)

considering item to be

ldquosensitive personal datardquo 77

68

66

61

58

56

52

50

49

47

47

Financial account numbers

Passport number

Personal identification no

Health records

A scan of your retina

Criminal record

Your salary

Your voice signature

Your IP or MAC address

Location data via mobile

Your home address

GLOBAL average

Many different types of data are considered sensitive not

just personal

Q Please tell us how you personally would

classify the following types of

information Do you see each type as

sensitive personal data personal data

that is not sensitive or not something

you would consider personal data

Which types of data are considered to be sensitive

(top ranking out of 27 alternatives)

copy GRBN Trust amp Personal Data Survey 2014

To find out how perceptions of data sensitivity vary across the globe access the reporting portal here

Trust amp Personal Data Survey Our conclusions

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 5: Grbn trust and personal data survey   a call to action

Familiarity with how Personal Data is collected and used

40

46

40

28

8

11

6

7

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Not at all familiar

Not very familiar

Q How familiar do you feel with

how your personal data is

currently collected and used

ldquoNot at all familiarrdquo

ldquonot at all + not very familiarrdquo

The degree of UNFAMILIARITY with how personal data is collected

and used is considerable across the globe

copy GRBN Trust amp Personal Data Survey 2014

81

84

74

87

GLOBAL average

APAC average

EUROPE average

AMERICAS average

36

39

25

48

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Very concerned Fairly concerned

Q How concerned are you that your

personal data might be misused

Across the globe there is GREAT CONCERN

with how personal data is collected and used

ldquovery concernedrdquo

ldquovery+fairly concernedrdquo

copy GRBN Trust amp Personal Data Survey 2014

To find out which countries are most concerned and which least access the reporting portal here

Low trust (Rating 1 to 2)

34

High trust (Rating 6 to 7)

13

Some trust

donrsquot know (Rating 3 to 5 dk)

53

Average level of trust based on 17

different types of organisations

(average across the 24 countries)

Trust in organisations not to misuse Personal Data is LOW worldwide

bull Secret services (local amp foreign)

bull The police

bull The national government

bull Mobile phone operators

bull Internet operators

bull Online stores (local amp foreign)

bull Retailers with loyalty cards

bull Banks (local amp foreign)

bull Credit card companies

bull Social media (eg Facebook Twitter Weibo Weixin)

bull Internet search cos (eg Google Bing)

bull Media companies (local amp foreign)

bull Market research companies

To find out how much each type of organization is trusted on this issue access the reporting portal here

copy GRBN Trust amp Personal Data Survey 2014

Q Here is a list of different organizations or

companies that may collect and process

your personal data To what degree do you

trust each of them to protect and

appropriately use your personal data (7 =

trust very much 1 = trust very little)

considering item to be

ldquosensitive personal datardquo 77

68

66

61

58

56

52

50

49

47

47

Financial account numbers

Passport number

Personal identification no

Health records

A scan of your retina

Criminal record

Your salary

Your voice signature

Your IP or MAC address

Location data via mobile

Your home address

GLOBAL average

Many different types of data are considered sensitive not

just personal

Q Please tell us how you personally would

classify the following types of

information Do you see each type as

sensitive personal data personal data

that is not sensitive or not something

you would consider personal data

Which types of data are considered to be sensitive

(top ranking out of 27 alternatives)

copy GRBN Trust amp Personal Data Survey 2014

To find out how perceptions of data sensitivity vary across the globe access the reporting portal here

Trust amp Personal Data Survey Our conclusions

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 6: Grbn trust and personal data survey   a call to action

81

84

74

87

GLOBAL average

APAC average

EUROPE average

AMERICAS average

36

39

25

48

GLOBAL average

APAC average

EUROPE average

AMERICAS average

Very concerned Fairly concerned

Q How concerned are you that your

personal data might be misused

Across the globe there is GREAT CONCERN

with how personal data is collected and used

ldquovery concernedrdquo

ldquovery+fairly concernedrdquo

copy GRBN Trust amp Personal Data Survey 2014

To find out which countries are most concerned and which least access the reporting portal here

Low trust (Rating 1 to 2)

34

High trust (Rating 6 to 7)

13

Some trust

donrsquot know (Rating 3 to 5 dk)

53

Average level of trust based on 17

different types of organisations

(average across the 24 countries)

Trust in organisations not to misuse Personal Data is LOW worldwide

bull Secret services (local amp foreign)

bull The police

bull The national government

bull Mobile phone operators

bull Internet operators

bull Online stores (local amp foreign)

bull Retailers with loyalty cards

bull Banks (local amp foreign)

bull Credit card companies

bull Social media (eg Facebook Twitter Weibo Weixin)

bull Internet search cos (eg Google Bing)

bull Media companies (local amp foreign)

bull Market research companies

To find out how much each type of organization is trusted on this issue access the reporting portal here

copy GRBN Trust amp Personal Data Survey 2014

Q Here is a list of different organizations or

companies that may collect and process

your personal data To what degree do you

trust each of them to protect and

appropriately use your personal data (7 =

trust very much 1 = trust very little)

considering item to be

ldquosensitive personal datardquo 77

68

66

61

58

56

52

50

49

47

47

Financial account numbers

Passport number

Personal identification no

Health records

A scan of your retina

Criminal record

Your salary

Your voice signature

Your IP or MAC address

Location data via mobile

Your home address

GLOBAL average

Many different types of data are considered sensitive not

just personal

Q Please tell us how you personally would

classify the following types of

information Do you see each type as

sensitive personal data personal data

that is not sensitive or not something

you would consider personal data

Which types of data are considered to be sensitive

(top ranking out of 27 alternatives)

copy GRBN Trust amp Personal Data Survey 2014

To find out how perceptions of data sensitivity vary across the globe access the reporting portal here

Trust amp Personal Data Survey Our conclusions

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 7: Grbn trust and personal data survey   a call to action

Low trust (Rating 1 to 2)

34

High trust (Rating 6 to 7)

13

Some trust

donrsquot know (Rating 3 to 5 dk)

53

Average level of trust based on 17

different types of organisations

(average across the 24 countries)

Trust in organisations not to misuse Personal Data is LOW worldwide

bull Secret services (local amp foreign)

bull The police

bull The national government

bull Mobile phone operators

bull Internet operators

bull Online stores (local amp foreign)

bull Retailers with loyalty cards

bull Banks (local amp foreign)

bull Credit card companies

bull Social media (eg Facebook Twitter Weibo Weixin)

bull Internet search cos (eg Google Bing)

bull Media companies (local amp foreign)

bull Market research companies

To find out how much each type of organization is trusted on this issue access the reporting portal here

copy GRBN Trust amp Personal Data Survey 2014

Q Here is a list of different organizations or

companies that may collect and process

your personal data To what degree do you

trust each of them to protect and

appropriately use your personal data (7 =

trust very much 1 = trust very little)

considering item to be

ldquosensitive personal datardquo 77

68

66

61

58

56

52

50

49

47

47

Financial account numbers

Passport number

Personal identification no

Health records

A scan of your retina

Criminal record

Your salary

Your voice signature

Your IP or MAC address

Location data via mobile

Your home address

GLOBAL average

Many different types of data are considered sensitive not

just personal

Q Please tell us how you personally would

classify the following types of

information Do you see each type as

sensitive personal data personal data

that is not sensitive or not something

you would consider personal data

Which types of data are considered to be sensitive

(top ranking out of 27 alternatives)

copy GRBN Trust amp Personal Data Survey 2014

To find out how perceptions of data sensitivity vary across the globe access the reporting portal here

Trust amp Personal Data Survey Our conclusions

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 8: Grbn trust and personal data survey   a call to action

considering item to be

ldquosensitive personal datardquo 77

68

66

61

58

56

52

50

49

47

47

Financial account numbers

Passport number

Personal identification no

Health records

A scan of your retina

Criminal record

Your salary

Your voice signature

Your IP or MAC address

Location data via mobile

Your home address

GLOBAL average

Many different types of data are considered sensitive not

just personal

Q Please tell us how you personally would

classify the following types of

information Do you see each type as

sensitive personal data personal data

that is not sensitive or not something

you would consider personal data

Which types of data are considered to be sensitive

(top ranking out of 27 alternatives)

copy GRBN Trust amp Personal Data Survey 2014

To find out how perceptions of data sensitivity vary across the globe access the reporting portal here

Trust amp Personal Data Survey Our conclusions

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 9: Grbn trust and personal data survey   a call to action

Trust amp Personal Data Survey Our conclusions

Andrew Cannon Executive Director GRBN December 2014

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 10: Grbn trust and personal data survey   a call to action

How familiar and concerned are people with the issue

Touch sensitive by Pranav Singh is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

1 AWARENESS needs to be BUILT

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 11: Grbn trust and personal data survey   a call to action

How familiar and concerned are people with the issue

big-data_conew1 by luckey_sun is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

2 Peoplersquos CONCERNS must be ADDRESSED

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 12: Grbn trust and personal data survey   a call to action

datapath RyojiIkeda - 3 by r2hox is licensed under CC BY 20

3 TRUST must be EARNED

copy GRBN Trust amp Personal Data Survey 2014

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 13: Grbn trust and personal data survey   a call to action

Fragile by Agata is licensed under CC BY 20 copy GRBN Trust amp Personal Data Survey 2014

4 TRANSPARENCY is a MUST

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 14: Grbn trust and personal data survey   a call to action

copy GRBN Trust amp Personal Data Survey 2014

We believe that governments governmental agencies industry bodies and businesses all need to answer this call and that the time to act is now

Andrew Cannon Executive Director GRBN December 2014

To read more about our conclusions from the research and to view the findings click here

copy GRBN Trust amp Personal Data Survey 2014

Page 15: Grbn trust and personal data survey   a call to action

copy GRBN Trust amp Personal Data Survey 2014