Good to Great Strategies For Your Community July 23, 2008 Tucson Felicia Logan, ICMA Director of Leadership Development.

Good to Great Strategies For Your Community

July 23, 2008Tucson

Felicia Logan, ICMA Director of Leadership Development

Good to Great Resources

• Good to Great by Jim Collins

• Good to Great and the Social Sectors by Jim Collins

• Moving Your Community from Good to Great – A DVD for ICMA members

• www.jimcollins.com

What We’ll Cover

• Level 5 Leadership– Plus Legislative leadership– Scenarios– Values and Practices

• The Local Government Resource Engine– Tapping into your community

• Turning the flywheel• The Stockdale Paradigm • Q&A

5–Level 5 Executive

4–Effective Leader

3–Competent Manager

2–Contributing Team Member

1–Highly Capable Individual

Level 5

Builds greatness through personal humility and

professional will

Big Hairy Audacious Goals

Creating a vivid DescriptionThat’s no

BHAG!That’s a BEAR!!!

Big Hairy Audacious Goal

Five Criteria of a good BHAG:1. They are set with understanding, not bravado2. They fit squarely in the 3 circles of the hedgehog

concept3. They have a long time frame- 10-30yrs4. They are clear, compelling and easy to grasp5. They directly reflect your core values and core

purpose

Building a good BHAG

A good BHAG begins with understanding core values and core purpose.

• Please turn to the

Core Values Work Sheet

• Take 3 minutes to think about and list at least 5 of your deeply held core values

Test the Core

1. At your table please read the results of your core values list to the group

2. As a group identify the core values that you share

3. “Test” the shared values by answering “yes” or “no” to the 6 questions on the CORE VALUES WORK SESSION sheet.

4. Be disciplined in reviewing the core values to make sure that they are timeless core values—what you truly believe and have always believed at a deep core level—not aspirations of what you would like to be or see the organization be in the future.

5. Once core values are agreed upon please write them down so you can use them for the next step

Create a Purpose Statement1. Using the 3-5 values shared as most core to

your group, create a core purpose that reflects who you are and what you stand for as a group.

2. After the core purpose statement has been written “test” it against the 6 questions.

3. Each individual should “test” it independently.

4. Once verified write the core purpose statement so that you can share it with the larger group

Values and Practices

• Let’s listen to what Collins says about Values and Practices

First Who, then what

• Get the right people on the bus.

• What is the “bus”?

Get the right people on the bus

When hiring ask:

“What would it take, in terms of human capital, skills and abilities, to move the organization from good to great?”

Sedgwick County, Kansas

Executive Secretary * TYPING 45 WPM, GRAMMAR, WORD & SPREADSHEET TESTS ARE REQUIRED. You may test Tuesday, Wednesday or Thursday between 10 am and Noon or between 2 pm and 4 pm at 150 N. Main Wichita KS 67202 -- The Wichita Workforce Center at the corner of 1st and Main Street. No appointment required.

Job Objectives:This position provides highly sensitive support to the County Manager and is integral to the Manager's ability to interface successfully with County Commissioners, customers, and staff at all levels. This position handles a wide range of administrative and executive support related tasks and must be able to work independently, be exceedingly well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people and programs.

Essential Job Functions:The ability to interact with staff at all levels in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality. Expert level written and verbal communication skills, strong decision making ability and attention to detail. Ability to handle multiple projects simultaneously.

Job Standards:At least five years experience supporting at the executive level.Excellent calendar management skills, including the coordination of complex executive meetings.Experience assisting management with the creation of presentation materials using PowerPoint.Strong knowledge and experience using Microsoft Office (Word, Excel, PowerPoint and Outlook).Experience in scheduling and making travel arrangements for executives.Ability to prioritize and manage multiple projects simultaneously, with timely follow through.Review, summarize, and organize various reports and documents; prepare background documents.

Get the right people on the bus

Operate from a position of strengths

2 million interviews over a 30 year period of the “best of the best” yields list of 32 inherent strengths—build on strengths to build great organizations

Free podcast

• Download from iTunes

• Marcus Buckingham

• Using Your Strengths to Find the Right Career—its not “just a job, it’s a lifetime”

Get the right people on the bus

In the public sector we…

Make a difference that is visible

Add meaning to work

Create passion, commitment, and

emotional investment

Leave a legacy

Skills You Need

Understanding that the path to what…is who

Understand the Power of Inclusion

Ability to use language effectively and powerfully – Persuasive

Finding Shared Interests

Coalition Building—Political Currency

Level 5 Leaders Drive

Disciplined people

Disciplined thought

Disciplined actions

Connects with “Hedgehog”

• Piercing clarity about how to produce the best long-term results

• Exercising the relentless discipline to say “No” to opportunities that fail the hedgehog test.

Good to Great

• Clip 4-The Resource Engine

Your Resource Engine?

TIME• Attracting staff at

lower than private sector rates

• Community volunteers• Partners from the

business community• Partners from the

cultural community

Your Resource Engine

Money• Tax base • Relentless focus on

using funds to best achieve the mission

• Other sources of funds

Your Resource Engine

Brand• Emotional connection

to community• Goodwill creation• “Mindshare” of

residents and other stakeholders

Your Resource Engine

Depends heavily on maintaining public support!

Turning the Flywheel

The Local Government Flywheel

What turns the flywheel in your organization?

• Consistency not “flash”

• Staying true to core values

• Stakeholders believe in mission and…

• Have faith that they can deliver

• To do the most good, say no to pressure to stray from mission

In Most Local Governments…

The smaller flywheels of Parks, Public Safety, Public Works, Planning, etc. are turning the larger

Community Flywheel

Key is that they are all in sync

Good to Great—nobody ever said that this would be easy

Stockdale Paradigm

Good to Great

The Stop Doing List

If someone gave you 5 years to live or two million dollars how would it change your life? What would you stop doing?

What’s the one change you could make today in your personal or professional life that would take you closer to your personal BHAG?

• ICMA University thanks you for participating in this special session. We hope that you have enjoyed using the concepts of Jim Collins, that you will share these ideas with your organization, that you will enthusiastically answer “YES!” when asks you

Recommended reading

• Now, Discover Your Strengths by Gallup

• A Whole New Mind: Moving from the Informational to the Conceptual Age

Daniel Pink

• Good to Great in the Social Sector

Jim Collins

• Leadership: an Art of Possibility

Rosamund and Ben Zander

Thank you ICMA U

“from researching your first job to leaving a legacy”