Goldtel Business Everything you need to run your business G o l d t e l S olutions Summary - After decades of stagnation, the voice landscape is undergoing.

Goldtel BusinessEverything you need to run your business G o l d t e l Solutions

Summary - After decades of stagnation, the voice landscape is undergoing a seismic shift. Migration is in full swing to richer IP-based communication, and Web real-time communication is expected to significantly disrupt the value chain. Service Providers should reassess their strategy to avoid being disenfranchised.

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Sales Training November 2014

Goldtel BusinessEverything you need to run your business

www.goldtel.co.za

Frost & Sullivan: - The adoption of IP technology by businesses is significant, creating opportunities for service providers. One third of enterprises now use VoIP & SIP trunking. The study also found less than one quarter of enterprises use analog voice lines and have opted for digital or IP solutions.

This is in line with earlier studies which predicted VoIP and traditional circuit-switched lines will trade places by 2015. According to research, VoIP will account for 66.51% of installed lines by 2018. [Telkom BRI & Diginet]

Beyond telephony, the tendency in business is towards integrated services such as unified communications. Businesses favor multi-function devices and most service providers offer businesses bundled solutions with data, voice and hosted services. As Rachel Foster at ExpertIP puts it, “More enterprises are turning to IP communications to gain efficiencies and a competitive advantage.”

Market Trends


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Information Week Research surveyed decision makers in 280 companies, asking them why they either already use or are planning to use VoIP. The major reasons are as follows:

•Lower telecommunications costs: 66%•Desire to merge voice and data networks: 43%•Obtain a platform for one-stop communications: 41%•Increase collaboration benefits in two or more areas: 36%•Ease of management: 31%•Scalability: 24%

If a service provider is looking to offer VoIP, they need a solution that satisfies these demands & keeps up with market trends.

Market Trends


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Market Trends

Source: BMI-TSAPBX and Emerging Voice Systems Market study, 2013


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Market Trends


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Cloud Services: as the mobile business workforce continues to expand more on premise services will migrate to the cloud enabling virtual services and reducing the need for legacy systems.

Gateway and Servers: will become more extensive with capabilities for integrating web-based applications.

IP Phone Improvements: SIP-based handsets will continue to grow in popularity replacing legacy phones with Unified Communications functionalities.

SIP Trunking: is growing by leaps and bounds as a methodology for connecting PBX systems to the internet.

As businesses and organizations continue to migrate and take advantage of VoIP industrial advancements, the market will continue to bring about cost savings, scalability and maintenance benefits.

Market Trends to Watch for in 2015


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G o l d t e l solutions


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It works the same as a PBX. The Only difference is it is off site.

1) VoIP application is for the trunk lines2) Last Mile application is for connecting

extensions to PBX3) Hosted application is for number of

extensions required

How do you configure it?

011 777700

Goldtel VoIP & Hosted Platform

[Trunk line side]

[Last Mile ADSL, Fibre, Microwave]

4 Incoming Line example

8 SIP Extensions


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Increase or decrease facilities and users as required when required – on demand and flexible.

Create multiple users or branches. No networking of systems or expensive licenses required.

Easy upgrade. To activate features like voice mail or call recording is a click of a mouse. No additional hardware required. No expensive installation charges.

Being software based, new market trends can easily be developed and implemented. Centralized support and system monitoring.

No expensive capital outlay or need for financing. No system size or capacity, easy to upgrade

Reduced call charges. Current retail rates are: Fixed line blended rate – R0.38 Mobile call rates – R0.78 Per second billing

Why go hosted?


www.goldtel.co.za

Upgrade legacy PBX system, or run both at the same time(dual-forking).Why go hosted?

Same Office

SIP Devices

Mobile Phone IntegrationStandard SLT Phones

DECT Phones

Network Switch

Digital Phones

Ip60 with VoIB card

LAN – CAT5

GT - Internet

GT - Hosted

GT - VoIP

SIP Devices

SIP Devices

SIP Devices

Remote Sites

Mobile


www.goldtel.co.za

Why go hosted?

SIP Devices Mobile Phone

Ip60 with VoIB card

GT - Internet

GT - Hosted

GT - VoIP

Always reachable. One number = all devices from desk phone, cell phone, tablet, other branch or voice mail. High survivability with IP redundancy, dynamic call re-routing, and cloud based voicemail.

Tablet

011 7770000

Extension 101

Extension 101 Extension 101 Extension 101Incoming call

Cell PhoneBreak in Last Mile Service

Telkom Number

Branch Office

Voice Mail


www.goldtel.co.za

Why go hosted?

ADSL / Router

GT - Internet

GT - Hosted

GT - VoIP

No need for major hardware purchases and multiple redundancy

011 7770000

Ext 101 Ext 101 Ext 101

Incoming call


Telkom Number

Branch Office

Voice Mail

Telkom

Network Switch

GatewaySLT Phones

Ext 101

Additional failover


www.goldtel.co.za

Why go hosted?

ADSL / Router

GT - Internet

GT - Hosted

GT - VoIP

Simplistic cost effective Installation This is the current solution used at our Goldtel branch offices. Both Welkom offices [two offices] run on this model

011 7770000

Ext 101 Ext 101 Ext 101Incoming call


Telkom Number

Branch Office

Voice MailNetwork Switch

Ext 101


www.goldtel.co.za

Why go hosted? SLT Phones

GT - Hosted

Cloud & Onsite solution with unlimited extensions

011 7770000

PC IP Phone MobileIncoming call


Telkom Number

Branch Office

Voice Mail

Network Switch

TabletGT - VoIP

GT - Internet

GT - Hosted

Last Mile = Fibre or Microwave

Router

Gateway


www.goldtel.co.za

Why go hosted?

GT - Hosted

Call Centre on demand. Cloud based or onsite

011 7770000

IP PhoneIncoming call


Telkom Number

Branch Office

Voice Mail

Network Switch

GT - VoIP

GT - Internet

GT - Hosted

Last Mile = Fibre or Microwave

Router


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Escalating monthly rentals to cover call rates. The higher the monthly rental the lower the call charges. Example: 84c Mobile calls with extension rental of R80 Example: 64c Mobile call rate with extension rental of R110 Example: 59c Mobile call rate with extension rental of R175 The rates re also based on minimum minutes per extension

Using one call rate as a teaser. Example: Local calls = 20c To cover this they use either a high subscription or increase the last mile cost. Rule = only about 5% to 10% of all calls made are local calls so the risk of loss is small and this can easily be made up and hidden somewhere.

Cutting call rates but escalating connectivity [last Mile] rates

Reduce dealer commissions. Example link commissions to a % and not a fixed rate. This means the rates can be reduced but the impact on dealer viability is huge. Link commissions to performance or to profits. Dealer gets 25, 30, 40% of profits based on sales volume with claw back policy

Service Providers Strategies to Win Market Share


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Sell upfront packages with minimum billing: For example sell reduced call rates based on up front payments R500 / R1000 / R3000 that expire is not used They will also include a service rental

Move admin and risk to dealers. For example dealer is billed directly and all admin, collections, customer management is moved to dealer. In this way they can reduce call rates.

Multiple billing methods: Example true per second billing on some calls and 60/30 on others or even 60/60 Example call rounding is applied to Minute, call rates, account and final invoice.

Cheap entry to market but upgrades are expensive.

Current market prices = Fees from R49 per user to R175 per user.

Service Providers Strategies to Win Market Share


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- Full PBX functionality - Basics such as Make/receive calls / Blind or supervised transfer/ hold & call recall / call pickup / call park / paging / busy

lamp indication / day, night service and holiday service / - Voice Mail, Voice mail to email with or without attachments- Ringback & Ring Through - Pin Code- Call recording (automatic or on demand)- Mobile extensions- Multi Party conference - Call centre basic & advanced. Basic = standard feature- Call supervising(automatic monitoring/monitor only/barge-in/tutor)- One number for all devices- 4 devices per extension

What can it do?


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- Web based management and user interface that can be accessed from any web browser on any type of device.

- User context based portal- Admin- User

What can it do?


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Dedicated domain name and web portal branding per customer

What can it do?


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Notes- Read only- Read/Write- No Access

What can it do?


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- Call Logs- IVR Logs

What can it do?


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Call Status

What can it do?


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Voice Prompts

What can it do?


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Trunk Numbers/DIDs

What can it do?


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Callback with Callthrough

What can it do?


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Conferencing- MeetMe- Auto-Invite- Custom MOH

What can it do?


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IVR-Auto Attendant

What can it do?


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IVR-Login/Logout of Group/Groups

What can it do?


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IVR-Switch Plan/Profile

What can it do?


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IVR-Custom Script

What can it do?


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IVR-Custom IVR Flow

What can it do?


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Routing Schedules- Pattern Matching- Call Route Matching- Date and Time Based- Multiple Conditions- Matching Priorities

What can it do?


www.goldtel.co.za

Groups- Simultaneous Ring

What can it do?


www.goldtel.co.za

Groups- Call Hunting

What can it do?


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Users

What can it do?


www.goldtel.co.za

Users- Account- Admin/User Role- Each user can change their own web password

What can it do?


www.goldtel.co.za

Users- Call Logs- Search by Date/Time- Play/Download Call Recordings

What can it do?


www.goldtel.co.za

Users- Voice Mail- Listen/Download voicemails- Manage voicemails from web portal

Manage voicemails from phone

What can it do?


www.goldtel.co.za

Users- Inbound- Up to 4 devices per user- Per user call routing profiles- Forwarding schedules

What can it do?


www.goldtel.co.za

Users- Inbound- Multiple forwarding schedules

What can it do?


www.goldtel.co.za

Users- Phones- Up to 4 devices/phones per user- Example, Desk Phone, Mobile Softphone, Tablet, and PC Softphone

What can it do?


www.goldtel.co.za

Users- Settings

What can it do?


www.goldtel.co.za

Costs to keep in mind- Connectivity Fees- VoIP Trunk Subscriptions- VoIP Trunk Once-Off Fees- Hosted Extension Subscriptions- Hosted PBX Features Subscriptions- Hosted PBX Once-Off Fees- Your Installation Fees

What does it cost?

Any solution [traditional or hosted] has the same components to it. Both use connectivity + trunk lines + extensions. When doing comparisons all aspects need to be considered to offer a customer a complete solution:


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Hosted Versus Traditional [2 c/o Lines s & 6 extensions]

Last Mile Retail Prices

Cost will vary depending on configuration.

2co x 6 extensions + Internet access Goldtel Hosted Last Mile -Copper 2 R 209.65 R 419.30 1 R 209.65 R 209.65 ADSL 4/10 1 R 372.81 R 372.81 1 R 372.00 R 372.00 VoIP Channels 0 R 0.00 R 0.00 2 R 35.00 R 70.00 Month Payment -Sub Total R 792.11 R 651.65

Value Add Services Value Add Services

Caller ID/Call forward/ call waiting 2 R 45.30 R 90.60 0 R 0.00 R 0.00 Call Limit 2 R 60.47 R 120.94 0 R 0.00 R 0.00 Hosted Extension Rental 0 R 0.00 R 0.00 6 R 37.00 R 222.00 Sub Total R 211.54 R 222.00

Monthly Line Rental Totals R 1,003.65 R 873.65


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Hosted Versus Traditional [2 c/o Lines s & 6 extensions] Basic Hardware – Retail Prices

PBX Installation 1 R 1,000.00 R 1,000.00

Per Point installation 4 R 300.00 R 1,200.00

Warranty @ 20% 1 R 2,550.00 R 2,550.00

R 4,750.00

Total Cost R 13,721.50

Hardware - Average prices Traditional Services PABX System 1 R 6,804.20 R 6,804.20 SLT Telephone sets 5 R 187.50 R 937.50 Switch Board 1 R 1,229.80 R 1,229.80 IP Phones 0 R 0.00 R 0.00 ADSL Router 0 R 0.00 R 0.00 Network Switch 0 R 0.00 R 0.00 Hardware Cost R 8,971.50

Goldtel Hosted0 R 0.00 R 0.000 R 0.00 R 0.001 R 1,706.90 R 1,706.905 R 713.70 R 3,568.501 R 650.00 R 650.001 R 250.00 R 250.00

R 6,175.40

1 R 500.00 R 500.00

4 R 300.00 R 1,200.00

1 R 1,235.08 R 1,235.08

R 2,935.08

R 9,110.48

Using this example: Comparing traditional

hardware to cloud, cloud is cheaper with R4611.02


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Value Add Hardware – Retail Prices

Value Add - Average prices Traditional Services

Voice mail 1 R 3,519.10 R 3,519.10

Auto attendant 1 R 1,313.00 R 1,313.00

Call recording 1 R 12,000.00 R 12,000.00

VoIP / SIP trunking 1 R 5,505.50 R 5,505.50

Installation 1 R 800.00 R 800.00

R 23,137.60

Goldtel Hosted1 R 60.00 R 60.001 R 60.00 R 60.001 R 90.00 R 90.001 R 0.00 R 0.001 R 450.00 R 450.00

R 660.00

Value add hardware is a cost up front with a fixed

monthly repayment. Hosted is a flexible

monthly fee


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Customer Monthly Financial commitment

Flexible Billing is month to month and you can add to it or subtract as

needed

Goldtel Hosted Monthly R 318.14 R 378.14 R 378.14 R 408.14 R 318.14

R 1191.79 R 1251.79 R 1251.79 R 1281.79 R 1191.79

R 60.00 R 60.00 R 90.00

R 318.14 R 318.14 R 318.14

Flexible Billing

Fixed Billing

36 month Finance - zero escalation 0.03492 System only R 479.15 System & Voice Mail R 602.04 System & Auto attendant R 525.00 System & Call recording R 898.19 System & SIP trunking R 671.41

System including Line rental R 1,271.26 System & Voice Mail & Line rental R 1,394.15 System & Auto Attendant & Line Rental R 1,317.11 System & Call Recording & Line rental R 1,690.30 System & SIP trunking & Line rental R 1,463.52


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Hosted Versus Traditional [2 c/o Lines s & 6 extensions] Dealer Income

Loss in up front revenue –R2653.75

Traditional sale Once Off - Dealer Hardware Com based on 30% R 2,691.45 Once Off - Dealer Installation Income R 4,750.00 Once Off - Total Income R 7,441.45

Recurring Income - Line rental R 0.00 Recurring Income – ADSL R 0.00 Recurring Income - Hosted extensions R 0.00 Recurring Income - Voice Mail R 0.00 Recurring Income - Conference facility R 0.00 Recurring Income - Call Recording R 0.00 Recurring Income - Fixed Line Calls R 0.00 Recurring Income - Mobile Calls R 0.00

Hosted sale Once Off – Hardware R 1,852.62 Once Off – Hardware R 2,935.08 Once Off - Total Income R 4,787.70

Additional Month Income @ R130.74 pm over 36 months

= R4706.64

2 R 2.62 R 5.241 R 26.50 R 26.506 R 9.00 R 54.006 R 2.50 R 15.006 R 1.25 R 7.506 R 3.75 R 22.50

Per Min R 0.08Per Min R 0.19

Monthly excluding Voice R 130.74

Voice calls:If the customer made 20 x minutes worth of calls per extension per day = 2520min per month. If 80% of these calls where mobile call = 2016min / 504min Additional dealer income = R383.04 + R40.32 = R423.36 x 36 months = R15240.96


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A radical out of the box idea! What if we needed no hardware at all? What if we consider hosted as a software application to win recurring business

opportunities to increase our hit rate? What if we expand our minds and embrace the future and leave traditional thinking where it belongs… in the past?

For a 2 x concurrent calls & 6 extension solution using customer Wi-Fi:1 x ADSL @ R372.001 x Copper line @ R209.652 x VoIP trunk lines @ R35.00 each = R70.006 x Hosted extension rental @ R37.00 each =222.006 x Hosted extensions using a PC based softphone or ONLY your mobile phone [download app, PC = free using G729 will cost R118-00 per user x 6 = R708.00 once off]Month 2 Month agreementReduced call cost

Once off cost R1358.00 [mobile app + ADSL router] Installation cost R1800.00Monthly recurring cost all in, including

line rental of R873.65

Telkom Lines 2 x R209.65 = 419.30ADSL R372.81

Basic Telkom Cost with no services = R792.11

Goldtel Business

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Hosted versus Traditional PBX [4 c/o lines & 8 extensions]

Example - 4co x 8 extensions + Internet Traditional Services Last Mile –Copper 5 R 209.65 R 1,048.25 ADSL 4/10 1 R 372.81 R 372.81 VoIP Channels 0 R 0.00 R 0.00 Sub Total R 1,421.06

Goldtel Hosted2 R 209.65 R 419.301 R 372.00 R 372.004 R 35.00 R 140.00

R 931.30

Everything you need to run your business

Value Add Services Caller ID/Call forward/ call waiting 4 R 45.30 R 181.20 Extension Rental 0 R 0.00 R 0.00 Sub Total R 181.20

0 R 0.00 R 0.008 R 37.00 R 296.00

R 296.00

Cost will vary depending on configuration.

Saving Lines only = R489.76If you include the hosted extension

cost here then saving = R193.76

Last Mile Retail Prices

Goldtel Business

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Hardware Retail Prices

Hardware - Average prices Traditional Services PABX System 1 R 7,065.00 R 7,065.00 SLT Telephone sets 7 R 187.50 R 1,312.50 Switch Board 1 R 1,297.00 R 1,297.00 IP Phones 0 R 0.00 R 0.00 ADSL Router 1 R 673.00 R 673.00 Network Switch 0 R 0.00 R 0.00 Gateway 8 Port FXS 0 R 0.00 R 0.00 PBX Installation 1 R 1,000.00 R 1,000.00 Per Point installation 8 R 250.00 R 2,000.00

R 13,347.50

Goldtel Hosted0 R 0.00 R 0.000 R 0.00 R 0.001 R 1,772.00 R 1,772.007 R 741.00 R 5,187.001 R 673.00 R 673.001 R 380.00 R 380.000 R 3,825.00 R 0.001 R 500.00 R 500.008 R 250.00 R 2,000.00

R 10,512.00

Using this example: Comparing traditional

hardware to cloud, cloud is cheaper with R2835.50

Goldtel Business

www.goldtel.co.za



Value add items

Value Add - Average prices Traditional Services Voice mail 1 R 3,654.45 R 3,654.45 Auto attendant 1 R 1,363.50 R 1,363.50 Call recording 1 R 12,000.00 R 12,000.00 VoIP / SIP trunking 1 R 5,717.25 R 5,717.25 Installation 1 R 800.00 R 800.00

R 23,535.20


R 680.00



monthly fee

Goldtel Business

www.goldtel.co.za



Value add items

Value Add - Average prices Traditional Services Voice mail 1 R 3,654.45 R 3,654.45 Auto attendant 1 R 1,363.50 R 1,363.50 Call recording 1 R 12,000.00 R 12,000.00 VoIP / SIP trunking 1 R 5,717.25 R 5,717.25 Installation 1 R 800.00 R 800.00

R 23,535.20


R 680.00



monthly fee

Goldtel Business

www.goldtel.co.za


Hosted versus Traditional PBX

36 month Finance - zero escalation 0.03515 System only R 563.00 System & Voice Mail R 691.45 System & Auto attendant R 610.92 System & Call recording R 984.80 System & SIP trunking R 763.96

System including Line rental R 1,984.06 System & Voice Mail & Line rental R 2,112.51 System & Auto Attendant & Line Rental R 2,031.98 System & Call Recording & Line rental R 2,405.86 System & SIP trunking & Line rental R 2,185.02

Goldtel Monthly Hosted R 443.40 R 523.40 R 523.40 R 563.40 R 443.40

R 1,670.70 R 1,750.70 R 1,750.70 R 1,790.70 R 1,670.70

Saving R 119.60 R 168.06 R 87.53 R 421.40 R 320.56

R 313.36 R 361.82 R 281.29 R 615.16 R 514.32


Flexible Billing is month to month and you can add to it or subtract as

neededR 80.00R 80.00

R 120.00

Customer Monthly Financial commitment


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Hosted Versus Traditional [4 c/o Lines s & 8 extensions] Dealer Income

Loss in up front revenue –R1767.75

Traditional sale Once Off - Dealer Hardware Com based on 30% R3104.25 Once Off - Dealer Installation Income R5669.50 Once Off - Total Income R8773.75

Recurring Income - Line rental R 0.00 Recurring Income – ADSL R 0.00 Recurring Income - Hosted extensions R 0.00 Recurring Income - Voice Mail R 0.00 Recurring Income - Conference facility R 0.00 Recurring Income - Call Recording R 0.00 Recurring Income - Fixed Line Calls R 0.00 Recurring Income - Mobile Calls R 0.00

Hosted sale Once Off – Hardware R2403.60 Once Off – Installation R4602.40 Once Off - Total Income R7006.00

Additional Month Income @ R168.98 pm over 36 months

= R6083.28

4 R 2.62 R10.481 R 26.50 R26.508 R 9.00 R72.008 R 2.50 R20.008 R 1.25 R10.008 R 3.75 R30.00

Per Min R 0.08Per Min R 0.19

Monthly excluding Voice R 168.98

Voice calls:If the customer made 20 x minutes worth of calls per extension per day = 3360min per month. If 80% of these calls where mobile call = 2688min / 672min Additional dealer income = R510.72 + R53.76 = R564.48 x 36 months = R20321.28


Connectivity

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Broadband using Telkom – ADSL, VDSL, Fibre to the Home, Business Fibre Broadband using Neotel – Fibre, Microwave, WiMax, PRI Mobile using Cell C – 3G, LTE Satellite Investigating own wireless services


Connectivity Recurring Opportunities

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Description Once off Monthly Qty Total Description Once off Monthly Qty Total

Telkom analogue line rental R 189.47 4 R 757.88 Goldtel SIP trunking R 35.00 4 R 140.00

Installation R 512.97 4 R 2,051.88 Dealer Installation R 800.00 1 R 800.00

Line Rental R 189.47 1 R 189.47

4Meg ADSL R 372.00 1 R 372.00

Installation R 618.60 1 R 618.60

TotalR

2,051.88 R 757.88 R 2,809.76 Total R 1,418.60 R 701.47 R 2,120.07

Additional Value Add Additional Value Add Call limiting R 57.05 4 R 228.20 Call limiting R 0.00 4 R 0.00Installation R 99.01 4 R 396.04 Installation R 0.00 4 R 0.00Area routing R 181.78 4 R 727.12 Area routing R 0.00 4 R 0.00Installation R 923.28 4 R 3,693.12 Installation R 0.00 4 R 0.00Caller ID R 12.92 4 R 51.68 Call announcement R 0.00 4 R 0.00Installation R 26.62 4 R 106.48 Installation R 0.00 4 R 0.00

Analogue lines versus VOIP / SIP trunking



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Description Once off Monthly Qty Total Description Once off Monthly Qty Total

Telkom 10ch PRI 12 month Services not available Goldtel 10ch PRI 12 months R 1,200.00 1 R 1,200.00

Installation Services not available Installation R 4,000.00 1 R 4,000.00

Telkom 20ch PRI 24 month Services not available Goldtel 20ch PRI 12 months R 2,100.00 1 R 2,100.00

Installation Services not available Installation R 5,500.00 1 R 5,500.00

Telkom 30ch PRI 12 month R 7,771.09 1 R 7,771.09 Goldtel 30ch PRI 12 months R 5,130.00 1 R 5,130.00



On top of this we also offer reduced call rates and free DDI/DDO numbers – Cheaper than Supreme call

PRI Comparison

Note: If the up front installation option is preferred Telkom starts at R38749.97 for a PRI installation compared to R5500 from Goldtel



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BRI to Goldtel PRI Comparison – 3BRI [6Ch]: Description Once off Monthly Qty Total Description Once off Monthly Qty Total

Telkom BRI R 349.20 3 R 1,047.60 Goldtel 10ch PRI 12 months R 1,200.00 1 R 1,200.00Installation R 982.04 3 R 2,946.12 Installation R 4,000.00 1 R 4,000.00Total R 2,946.12 R 1,047.60 R 3,993.72 Total R 4,000.00 R 1,200.00 R 5,200.00

Additional Value Add Additional Value Add DDI [20 numbers] R 74.54 3 R 223.62 DDI [50 numbers basic defualt] R 0.00 R 0.00Installation R 176.62 3 R 529.86 Installation R 0.00 R 0.00Hunting R 12.89 3 R 51.56 Hunting R 0.00 R 0.00Installation 3 R 0.00 Installation R 0.00 R 0.00Caller ID R 12.92 3 R 51.68 Calller ID R 0.00 R 0.00Installation R 26.62 3 R 106.48 Installation R 0.00 R 0.00Total R 203.24 R 326.86 R 963.20 Total R 0.00 R 0.00 R 0.00

R 3,149.36 R 1,374.46 R 4,956.92 R 4,000.00 R 1,200.00 R 5,200.00




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BRI to Goldtel PRI Comparison continued 4BRI [8Ch]: Description Once off Monthly Qty Total Description Once off Monthly Qty Total

Telkom BRI R 349.20 4 R 1,396.80 Goldtel 10ch PRI 12 months R 1,200.00 1 R 1,200.00Installation R 982.04 4 R 3,928.16 Installation R 4,000.00 1 R 4,000.00Total R 3,928.16 R 1,396.80 R 5,324.96 Total R 4,000.00 R 1,200.00 R 5,200.00

Additional Value Add Additional Value Add DDI [20 numbers] R 74.54 4 R 298.16 DDI [50 numbers basic defualt] R 0.00 R 0.00Installation R 176.62 4 R 706.48 Installation R 0.00 R 0.00Hunting R 12.89 4 R 51.56 Hunting R 0.00 R 0.00Installation 4 R 0.00 Installation R 0.00 R 0.00Caller ID R 12.92 4 R 51.68 Calller ID R 0.00 R 0.00Installation R 26.62 4 R 106.48 Installation R 0.00 R 0.00Total R 203.24 R 401.40 R 1,214.36 Total R 0.00 R 0.00 R 0.00

R 4,131.40 R 1,449.00 R 6,539.32 R 4,000.00 R 1,200.00 R 5,200.00




www.goldtel.co.za


Telkom to Goldtel Satellite Comparison Description Once off Monthly Qty Total Description Once off Monthly Qty Total

Telkom analogue line rental R 189.47 5 R 947.35 Goldtel SIP trunking R 35.00 4 R 140.00Installation R 512.97 4 R 2,051.88 Dealer Installation R 1,500.00 1 R 1,500.00ADSL 4Meg R 372.00 1 R 372.00 1Gig Rental R 677.00 1 R 677.00Installation R 618.60 1 R 618.60 1Gig Top Up R 358.00 3 R 1,074.00Business entry level package R 130.70

1R 130.70

Total R 2,670.48 R 1,450.05 R 4,120.53 Total R 1,500.00 R 1,891.00 R 3,391.00

Additional Value Add Additional Value Add Call limiting R 57.05 4 R 228.20 Call limiting R 0.00 4 R 0.00Installation R 99.01 4 R 396.04 Installation R 0.00 4 R 0.00Area routing R 181.78 4 R 727.12 Area routing R 0.00 4 R 0.00Installation R 923.28 4 R 3,693.12 Installation R 0.00 4 R 0.00Caller ID R 12.92 4 R 51.68 Call announcement R 0.00 4 R 0.00Installation R 26.62 4 R 106.48 Installation R 0.00 4 R 0.00

R 5,202.64 R 0.00 R 0.00


Recurring Revenue VOIP

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Standard Business RatesDescription 1st Minute Per Sec 60/30 Dealer Com Description Per Sec Dealer Com

Telkom Local / National R 0.54 R 0.40 No Goldtel Local R 0.38 YesTelkom Mobile R 1.14 R 0.57 No Goldtel National R 0.38 Yes Goldtel Mobile R 0.78 Yes Goldtel Mobile CellC R 0.89 Yes

Customers save on communications expenditure

Interesting facts about supreme call. Min month billing as per package Term contracts Out of bundle rates are higher No blended rates apply

Free Inter branch calls


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Recurring Revenue Opportunities

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VOIP – recurring call rates LCR – recurring call rates & closed group calling Internet – data Hosted Services – recurring rentals Last Mile connectivity Mobile – new contracts & PBX integration


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Why IP telephony?Ericsson-LG The IP telephony market is rapidly growing as more companies recognize the benefits of using IP telephony in their

enterprise infrastructures: A single network for voice, data and video. IP delivers significant cost saving and integrates new applications increasing employee collaboration.

IP8800 SERIES

IMPROVED PRODUCTIVITY ACCESS TO NEW APPLICATIONS AND SERVICES

VoIP IS THE WAY TO GOFOR ALL BUSINESS SEGMENTS COMPELLING COST BENEFITS


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IP8800 Series Line-up

Our phones let you enjoy all of theBenefits of VoIP telephonyPacked with a wide rangeof innovative features.

Basic IP PHONE 8815

Mid range IP PHONE 8830

High range IP PHONE 8840

Standard IP PHONE 8820

EntryIP PHONE 8802/8802A


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IP8800 Series Line-upERICSSON-LG VoIP AccessoriesExpand your phone capacitywith fully interactive features

8800DSS12L(LCD)

8800DSS12(LED)

IP8800WFMUIP8800BTMU


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IP8800 Series Line-upIP8802A/8802 Detail specifications

Interface• 2 LAN [10/100 BASE T]• 4 Programmable buttons• IP8802 : POE[802.3af] without Adaptor• IP8802A : Non PoE with Adaptor

Display• 2 Line LCD

(128 x 32, Gray scale graphic type)• Korean, English

IP Telephony• Standard SIP Protocol• Echo cancellation [VAD/CNG]• Static/DHCP IP address• Provisioning [HTTPS, TFTP]• QoS

Dynamic jitter buffering, 802.1P/Q, Layer 3 TOS, Diffserv

• Security TLS v.1.0, RAS 1024bit, SRTP(SDES, AES 128bit) Configuration file encryption Digest Authentication(SIP)

Features• Speed dialing, Redialing• Call holding• Call waiting• Call forwarding• Conferencing call• Volume up/down control• Caller ID• Distinctive ring/Multi-ring• Do Not Disturb• Mute

Optimized functionality for a basic entry-level phone Very cost effective solution when bundled with MG systems

Target usersThe IP8802 Phone is specifically designed for mass deployment. It is also an affordable choice for common areas.

- Residential & office - Reception lobbies and meeting areas- Manufacturing and retail floors


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IP8800 Series Line-upIP8815 Detail specifications

Interface• 2 LAN [10/100 BASE T]• 4 Programmable buttons• POE[802.3AF] / Local

Display• 5 Line LCD

(Gray scale graphic type)• English, French, Spanish, Danish, etc

IP Telephony• SIP/MGCP• Echo cancellation [VAD/CNG]• Static/DHCP IP address• Provisioning [HTTPS, TFTP]• QoS


• TLS W/AES-128 SRTP W/AES-128 Security

Features• Speed dialing, Redialing• Call holding• Call waiting• Call park/Call pick up• Call forwarding• Conferencing call• Volume up/down control• Caller ID• Distinctive ring/Multi-ring• Multi-lines

Simple functionality for a basic entry-level phonefor easy access to telephony.

Target usersThe IP8815 Phone is specifically designed for occasional users. It is also an affordable choice for common areas.

- Residential & office - Reception lobbies and meeting areas- Manufacturing and retail floors


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IP PHONE 8820

Standard IP phone provides the perfect combination of features and performance

Target usersUsers have convenient single button access to call conferencing, call transferring, redial and call log lists with 12 programmable feature Keys.

- Most office workers

Interface• 2 LAN [10/100 BASE T]• 12 Programmable buttons• 3 Soft keys• POE[802.3AF] / Local

Display• 3 Line LCD, White Backlit

(240 * 42, Gray scale graphic)• English, French, Spanish, Danish, etc

IP Telephony• SIP/ MGCP• Echo cancellation [VAD/CNG]• Static/DHCP IP address• Provisioning [HTTPS, TFTP]• QoS


• TLS W/AES-128 SRTP W/AES-128 SecurityFeatures• Speed dialing, Redialing• Call holding• Call waiting• Call park/Call pick up• Call forwarding• Conferencing call• Volume up/down control• Caller ID• Distinctive ring/Multi-ring• Multi-lines


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IP8800 Series Line-upIP PHONE 8830Mid range choice to address the needs of managers or answering positions

Target usersIdeal for general office and knowledge-worker environments, this is an affordable, powerful business telephone with reliable functionalities with 24 programmable features keys.

Interface• 2 LAN [10/100 BASE T]• 24 Programmable buttons• 3 Soft keys• POE[802.3AF] / Local• Wi-Fi, Blue-tooth module

[Option, Pack type]




Dynamic jitter buffering, 802.1P/Q Layer 3 TOS, Diffserv


Features

• Speed dialing, Redialing• Call holding• Call waiting• Call park/Call pick up• Call forwarding• Conferencing call• Volume up/down control• Caller ID• Distinctive ring/Multi-ring• Multi-lines• Direct mail/ Messaging access• Directory / Phone book


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IP PHONE 8840

Strategic information & communications terminal with high and functionality designed

Target usersDesigned to appeal to both executive users who require advancedFeatures and applications, and telephone attendants who needmultiple line support and enhanced call handling capabilities.

Interface• 2 LAN [10/100 BASE T]• 10 Programmable buttons• 3 Soft keys• POE[802.3AF] / Local• Wi-Fi, Blue-tooth module

[Option, Pack type]




Dynamic jitter buffering, 802.1P/Q Layer 3 TOS, Diffserv


Features

• Speed dialing, Redialing• Call holding• Call waiting• Call park/Call pick up• Call forwarding• Conferencing call• Volume up/down control• Caller ID• Distinctive ring/Multi-ring• Multi-lines• Direct mail/ Messaging access• Directory / Phone book


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IP8800 Series Line-upAccessories (8800DSS12, 8800DSS12L)

Models

Keybenefits

Detailspecs

• 12 Flexible Buttons with 3-color LED (Green/Red/Orange)• 12-pin Flat Cable to Main set• Key Label

• 12 Flexible Buttons with 3-color LED (Green/Red/Orange)• [10 char + 1 icon] x 12 line LCD• 12-pin Flat Cable to Main set

Physical Specifications Dimensions: 95x55x205 (mm) [W x D x H] Weight: 200g Operating temperature: 0~40 degree Celsius Relative humidity: 10~85% non-condensing Storage temperature: -10~60 degree Celsius Certification: UL/FCC/CE/MIC

Power consumption Max. 0.7 W

LCD View Area: 52x95 (mm) [W x H] Grey-scale 179x124 resolution (Backlight FSTN )

Physical Specifications Dimensions: 95x55x205 (mm) [W x D x H] Weight : 200g Operating temperature: 0~40 degree Celsius Relative humidity: 10~85% non-condensing Storage temperature: -10~60 degree Celsius Certification: UL/FCC/CE/MIC

8800DSS12 8800DSS12L


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IP8800 Series Line-upAccessories (IP8800 WFMU, IP8800 BTMU)

IP8800 BTMU (Bluetooth Module Unit)

IP8800 WFMU (Wi-Fi module Unit)

Category Entry Basic Standard Mid range High range

Design

Model IP8802/8802A IP8815 IP8820 IP8830 IP8840LCD 2 line

128x32 pixelsGraphical LCD

5 line140x48 pixelsGraphical LCD

3 line240x42 pixels Graphical LCD

white backlight


white backlight


white backlightProtocol SIP SIP/MGCP SIP/MGCP SIP/MGCP SIP/MGCPFlexible buttons 4 (w/o BLF) 8 12 24 10Network Interface 2 10/100 BASE T

[1 PoE WAN, 1 LAN]2 10/100 BASE T




[1 PoE WAN, 1 LAN]Voice codec G.711/723.1/729 Narrow & Wideband Audio : Full Duplex Hands-freeOptional module & DSS N/A DSS

Blue-tooth, WiFiDSS

Blue-tooth, WiFiDSS

Web management YES YES YES YES YESAuto/Remote up-date YES YES YES YES YES

Wall mountable YES(Optional) YES YES YES YES

PoE(802.3af) YES[8802 only) YES YES YES YES

IOT CertificationsMajor SSWs and IP PBXs IOT are planning

Cirpack, ComverseNokia-Siemens,

Broadsoft, Nortel


Broadsoft, Nortel


Broadsoft, Nortel


Broadsoft, Nortel

Goldtel Business


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• Comverse MGCP / Advanced SIP • Nokia Siemens Network SIP• Cirpack MGCP• Broadsoft SIP• Sylantro MGCP • Nortel SIP

LG-Ericsson IP 8800 Series is committed to product interoperability & accredited With following major soft-switch providers:

Also, Following major IP PBX solutions compliant:

• Asterisk SIP/Aastra (IP-PBX) • Alcatel –Lucent (IP-PBX)• Avaya (IP-PBX)• SIEMENS (IP-PBX) • CISCO (IP-PBX)



http://www.sipcat.com/company/blog/wp-content/uploads/2008/02/asterisk_logo.png

http://2000allstars.com/images/Aastra_Logo.jpg

http://www.itu.int/osg/spu/stn/images/AlcatelLucent_Hor_2col_sm.jpg

http://www.bzcom.biz/media/avaya.jpg

http://www.bciscs.com/images/Partner%20Logos/CiscoSystems_24.gif


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Questions and Answers


Goldtel Business Everything you need to run your business G o l d t e l S olutions Summary - After decades of stagnation, the voice landscape is undergoing.

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