GML Circle of Friends (COF) 2020 WEBINAR Strategic & HR ...

GML Circle of Friends (COF) 2020

WEBINARStrategic & HR

Mega Trends for 2020: Challenges &

Responses

Djunaidi Baharudin, MM

ABOUT THE FACILITATOR

• Chief of Strategy Execution GML Performance Consulting•Management consultant specializing on Performance Measurement, BSC-BasedStrategic Planning and Business process Management

•Master of Business Administration from PPM School of Business & Management• International Certified in Balanced Scorecard, from BSC Institute• Corporate Strategic , from George Washington University• Facilitator for Certified Human Resources Program Executive (CHRPE), BSC MasterClass Training, Certified Strategy Execution Professional (CSEPR), Strategic InitiativeManagement Office (SIMO)

• Extensive professional experience in strategic management and applying BSC invarious industries , public and private sector

• Extensive professional experience in Industrial research/ survey of various product/services and customer / employee satisfaction & loyalty

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Kartika Indradjaja, M.Psi, Psikolog

ABOUT THE FACILITATOR

• Chief of Organization Excellence GML Performance Consulting•Bachelor Degree in Psychology from Universitas Katolik Indonesia Atma Jaya, MasterDegree in Clinical Psychology from Universitas Katolik Indonesia Atma Jaya

•Certified in Training for Tester, Graphology, Graphotherapy, Psychological AssessorCertification, Development Accomplishment of Micro Expressions, Certified HumanResources Professional Executive (CHRPE), Certified Professional Talent Management(CPTM), Human Resources Management for Manager (BNSP), Human ResourcesBusiness Partner (HRBP).

•Extensive Experience in HR Diagnostic & Strategy Development, AccountabilityMapping Development, Strategic Workforce Planning, Workload Analysis, EmployeeEngagement, Corporate Culture Development, Job Evaluation & Grading, HRTransformation, Job Design & Organization Structure Development, and TalentManagement. Has trained and consult/advised various industry such asManufacturing, Financial & Banking, Agrobusiness, Property, Health Services, andPublic Sector Company 3

ABOUT ONE GML

Your AGILE EXECUTION Capability Partner

Strategy & ExecutionSolutions

• Strategy analysis & formulation• Balanced

Scorecard• Performance

management• Process

Mapping & improvement • Focusing on

private/BUMN sector

AssessmentCenterSolutions

• Recruitment andAssessment Center• Competency

mapping and dictionary• Mass, on-line

and technology based assessment

EventManagementSolutions

• Corporate Event Organizer• Internasional

mega seminars• Public Training

LearningDevelopmentSolutions

• Executioncapability skills

• Leadership• Change

management• Corporate culture• Corporate

university• Sales Program• Certification

programs

Strategy Performance & Process

• Consulting for public sector• Strategic planning• Performance

management• Process

management• IT solutions for

strategy, performance and process management• QPR, Altius

Digital Learning Solutions

• E-Learningcontent & systems

• AnimatedInfographic

• Gamification• Mobile

Applications• Mobile Learning

Apps• A/R and V/R

OrganizationExcellenceSolutions

• HR strategy diagnosis and roadmap• Organization

design• Man power

analysis/plan• Talent

management• For private,

BUMN and government

“Execution… discipline of getting things done was what differentiated companies that succeeded from those that failed!”

Ram Charan, NY Times Best Selling Author, Execution: The Discipline of Getting Things Done

In Exclusive Partnership with:

BRANCH OFFICESMEDANPT. GML Performance ConsultingGedung Mandiri, Lt 2Jl. Imam BOnjol no 16D, Medan 20112Phone : 061-77828359, 061-30002345, 061-4156122 ext. 107Fax : [email protected]

SURABAYAWisma BII Lt 7, Jl Pemuda No 60-70, Surabaya 60271Phone : 031-5355633, 031-91130646Fax : [email protected]

OUR NETWORKGLOBAL PRINCIPAL & PARTNER

• QPR Software PlcHuopalahdentie 2400350 Helsinki –Finland

• Dr P.K. Walsh And AssociatesSydney, Australia

• Balanced Scorecard Institute (Australia) affiilated with

Balanced scorecard.org (USA)

• Paul Niven (USA)

• PSI A&DCGuildford, UK

HEAD OFFICES

GRAHA GMLArtha Gading NiagaBlok B No. 24-25Jl. Boulevard Artha Gading, Kelapa Gading BaratJakarta 14240Phone : 021-4585 0861(hunting), 021-451 5718(hunting)Fax : 021-4585 0862E-mail : [email protected]

Jakarta Offiice Gedung Jaya, Jl. M.H. Thamrin No.12, Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10340

MAKASSARGedung Fajar Graha Pena Lantai 1,Kavling 105 G, Jl. Urip Sumoharjo No. 20, Makassar 90234Phone : [email protected]

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8 Reasons Why Various Industries Market Leaders Partner with GML

We are grateful for being trusted as preferred partner in building their EXECUTION CAPABILITY forvarious industries services sector. They chose us for reasons:

Our experience and understanding of the

various industries in Indonesia, including regulators suchas BI, OJK and Kemenkeu

Our client satisfacton and loyalty: Even at an exponential growth in the past 10 years, 70% of annual business comes from repeat customers.

Our global implementation network and benchmarking: We are part of QPR & PSI network who has successful projects in various corporations in Europe, USA, Asia, and Australia.

Our beliefs in research and publications: We have published our case studies in Indonesia and globally, Australia, Finland, and Malaysia

GML is the first and only company in Indonesia awarding corporate excellence in strategy execution: through Strategy and Performance Execution Excellence (SPEx2) in partnership with Fortune Indonesia Magazine

GML is the first and only company conducting certification in strategy execution: Certified Strategy Execution Professionals.

Our offering of holistic solutions beyond just Balanced Scorecards. We have implemented vision mission, corporate value, organization restructuring, human capital management, and process improvement projects that produce tangible results.

GML strong team of 190 members in Indonesia alone will ensure successful implementation of your project

GML AGILITY CAPABILITY BUILDING SOLUTIONS

OUR RESEARCH

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GML with Tempo Media conducted 8 year of research & award programs to promote strategy management excellence in Indonesia

OUR RESEARCH

What are the practices of Execution Winners:They practice Strategy-into-Performance Execution Excellence ® Capability

OUR RESEARCH

GML has published many best practice case on how to execute the strategy

AGENDA• Challenges of Indonesia industrial Revolution

4.0 and Impact on Organization agility and mega Trend

I. Orchestrating Winning performanceA. Shared Purpose & Vision Agile PracticesB. Rapid Decision Making

II. HR Workforce & Trend

Challenges of Indonesia’s Industrial Revolution 4.0 and

Impact on Organization Agility

COVID-19 COUNTRIES RANKING / 29th March 2020

Italy

Indonesia SpainIraq

IranNetherlands

France

USA

UK

Philippines

China

Bahrain

Germany

Japan

South Korea

AustriaHongkong

UAE

Taiwan

Singapore

Israel

Slovakia

Hungary

New Zealand

Greenland

Taiwan

10 MOST RISKYCOUNTRIES TO STAY

10 COUNTRIES WITH THE MOST EFFICIENT TREATMENT

10 MOST SAFECOUNTRIES TO STAY

Source : www.DKVGLOBAL/COVID

Skenario1 : small interventionSkenario2 : medium interventionSkenario3 : strict intervention

Kebijakan pemerintah dan kedisiplinan masyarakat akansangat menentukan scenario mana yang akan terjadi. Kita semua tentu berharap scenario terbaik yang terjadi, bahkanjika mungkin lebih baiklagi. Berikut ini adalah grafikperbandingan dari ketigas kenario tadi )*

*Barry MikhaelCavin, RahmatAl Kafi, YoshuaYonatan Hamonangan, Imanuel M. Rustijono IkatanAlumni DepartemenMatematika, UniversitasIndonesia

Source : IPB University

• Model yang digunakan adalah berdasarkan kejadian dan tidak memprediksi unreported cases

• Model menganalisis informasi real terakait status pasien yang kemudian dipersepsikan oleh publik terkait kesiapan pemerintah dan penanganannya

Simulasi Model Prediksi Dinamis Covid-19 di Indonesia oleh IPB University

Prediksi Covid-19 di Indonesia oleh UGM University• Penelitian ini dilakukan oleh

sejumlah pakar, yaitu :1. Prof.Dr.rer.nat Dedi Rosadi,S.Si.,

M.Sc (Guru Besar Statistika UGM)

2. Heribertus Joko (alumnus FMIPA UGM)

3. Dr. Fidelis I Diponegoro (pengarang Worry Marketing sekaligus alumni PPRA Lemhanas RI)

• Prediksi dilakukan dengan menggunakan metode PPDM (Probabilistic Data Driven Model) dengan teori antrean sebagai dasar model

• Model PPDM ini memiliki rata-rata kesalahan prediksi selama dua minggu terakhir hanyalah sebesar 1,5%. Setelah diujikan prediksi selama 4 hari terakhir sejak Kamis (26/3) model ini ternyata sangat akurat, dengan

• Model ini memprediksi total maksimum kasus positif di indonesia sejumlah maksimum 6200 pasien dan diperkirakan pandemi ini akan berakhir di awal bulan juni 2020

• Pemerintah perlu melakukan upaya intervensi ketat sampai akhir pandemi

Source : ugm.ac.id

COVID-19 COUNTRIES RANKING / 12nd April 2020

Italy

Sweden SpainRomania

IranEcuador

France

USA

UK

Philippines

Germany

Austria

Singapore

Hongkong

South Korea

Australia

NewZealand

Taiwan

10 MOST RISKYCOUNTRIES TO STAY

10 COUNTRIES WITH THE MOST EFFICIENT

TREATMENT

10 MOST SAFECOUNTRIES TO STAY

Source : www.DKVGLOBAL/COVID

ChinaIsrael

Japan

UAE

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Data dari IMF menunjukkan bahwa di tahun 2019 Indonesiamasih tetap berada di posisi ke 16 dengan nilai USD 1,111,713Juta dibawah Mexico

22

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INDUSTRI 4.0 DAPAT MEREVITALISASI SEKTOR MANUFAKTUR INDONESIA

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http://www.futuretimeline.net/forum/topic/15650-why-everyone-get-ready-industrial-revolution/

Revolusi Industri 4.0

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McKinsey Agility Report, 2018

Smart Cities & Smart HomesHealthy LivingSharing EconomyGeneration GapsExperience MoreReinvention of Gender RolesPremiumisationBuying TimeCircular EconomyEthical Living

Striving for AuthenticityShifting Market FrontiersSearching for SimplicityConnected ConsumersMulticulturismPersonalisationNew ways of workingMiddle Class RetreatChanging Family dynamicsShopping Reinvented

SPEx2® : Detail Blueprint

Copyright © 2014 GML Performance Consulting. All Rights Reserved.

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1

2

3

4

5

6

3. GML’S FRAMEWORK ON STRATEGY & PERFORMANCE EXECUTION EXCELLENCE

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GML’S FRAMEWORK ON STRATEGY & PERFORMANCE EXECUTION EXCELLENCE

ASSESS YOUR STRATEGY EXECUTION CAPABILITY WITH SPEX2 AUDIT

ASSESSMENT

3.68

3.68

3.52

3.44

3.44

3.52

3.75

3.69

3.63

3.75

3.56

3.75

SPEX2 Winner (2016) BSC Half of Fame (2005)

Perbandingan Skor SPEx2 Audit dibanding Rata-rata BUMN

2.98

2.45

2.22

2.39

2.49

2.53

1.00 2.00 3.00 4.00

Formulasi Strategi

Pemetaan Strategi Level Organisasi

Penyelarasan Organisasi

Eksekusi Operasional

Pemantauan dan Penyelarasan Kembali

Kepemimpinan dan Infrastruktur

Spex2 Audit

I. Orchestrating Winning Performance A. Shared purpose and vision- Agile practices

“In an environment of scarcity, we succeed by capturing value from competitors, customers, and suppliers for our shareholders.”

“Recognizing the abundance of opportunities and resources available to us, we succeed by co-creating value with and for all of our stakeholders.”

PARADIGM SHIFT

Great Visionary Leader

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HUBUNGAN ANTARA VISI, STRATEGI,PERENCANAAN, DAN ANGGARAN

Vision

Strategi

KepemimpinanMenciptakan

Perencanaan

Anggaran

ManajemenMenciptakan

Gambaran masa depan yang Masuk akal dan menggugah.

Cara bagaimana Visi, Misi dan Pernyataan Destinasi Akan direalisasikan.

Langkah dan waktu yang spesifikUntuk mengimplementasikan strategi.

Rencana diubah menjadi proyeksi danTujuan finansial.

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“What is Our Business?”

Mission Statement Answers the

Question

“What Do We Want to Become?”

Vision Statement Answers the Question

VISION & MISSION

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37 37

Source: MPM Group website

PEMANTAPAN SISTEM MANAJEMEN KOMPAS GRAMEDIA (SMKG)

UNTUK MEREALISASIKAN BUDAYA SPEx2 (2008)

Kelompok Kompas Gramedia:

Manajemen Perubahan Menuju SPEx2

“Pengembangan visi, misi, roadmap, dan destination statement”

• Pemantapan visi KKG 2020:“Menjadi perusahaan yang terbesar, tersebar, terpadu & terbaik di Asia Tenggara melalui usaha berbasis pengetahuan yang menciptakan masyarakat terdidik, tercerahkan, menghargai kebhinekaan danadil sejahtera.”

• Penerjemahan visi KKG 2020 menjadi

roadmap jangka panjang korporasi KKG

dari 2008 menuju 2020

• Penerjemahan roadmap 2020 (jangka

panjang) menjadi pernyataan tujuan

(destination statement) 2012 (jangka

menengah)

Ilustrasi Penerjemahan Visi KKG 2020 Menjadi Pernyataan Tujuan dariSetiap Suku Usaha KKG dengan Indikator Keberhasilan yang Terukur

Lampiran dalam buku Even Elephants can Dance, Suwardi Luis, Prima Biromo, and Raymond Hadisubrata, 2012, Gramedia Pustaka Utama

BSC is a framework and tool to execute the short-mid term objectives

Peta Strategi 2015-2017

Sasaran strategis (SS) yang menjadi fokus

utama untukmencapai

Destination 2017

Ukuran dan target pencapaian SS

Tindakan yang berbentuk

“terobosan” untukmencapai target SS

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Mission & Vision2021 ROADMAP

PETA STRATEGIS DAN INISIATIF STRATEGIS

KOMPAS 2011-2012

Sumber : Kelompok Kompas Gramedia, Execution Winners, hal. 221, Suwardi Luis & JB Soesetiyo, 2013, Penerbit : Gramedia Pustaka Utama

OKR & BSCNO ATRIBUTE OKR BSC

1. Penggagas Andy Grove, John Doer (1983, High

Output Management)

Kaplan, Norton (1990, Balanced

Scorecard)

2. Konsep dasar I wil ……(objective) .. As Measured by

(this set by key result)

Strategy Objective-> Measurement

target-> Strategy Initiative

3. Goal Agile Konsisten

4. Time Frame Short Time (weekly, Monthly) Long Time (1 year)

5. Model Komunikasi Verbal Kuantitatif Visualisasi Kuantitatif

6. Number of Measurement Simple (3-5) Moderate (5-15)

7. Characteristic of

Measurement

Under control Under Influence

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“To deliver the right outcome, the most senior and experienced individuals must define where we’re going, the detailed plans needed to get there, and how to minimize risk along the way.”

“We live in a constantly evolving environment and cannot know exactly what the future holds. The best way to minimize risk and succeed is to embrace uncertainty and be the quickest and most productive in trying new things.”

“Technology is a supporting business to deliver value”

“Technology must be seamlessly integrated as a core process in creating value.”

PARADIGM SHIFT

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I. Orchestrating Winning Performance B. Rapid Decision making process

Source: The Start-up Way by Eric Ries

Level of Process Mapping

Level 0

Process AreaValue ChainEnd-to-EndList

Level 1

Process GroupSingle OutputUnique Owner

Level 2

ProcessSingle ResultContribute to completion of value output

Level 3

StepOne ObjectExecuted by one role

Level 4

ActivityOne ActivityCapable of capturing interaction individual atomic object

Copyright © 2014 GML Performance Consulting. All Rights Reserved.

Business Process Maturity Level

Proses bisnis di organisasi belum dikelola dengan baik. Masih banyak masalah terkait dengan pemahaman proses bisnis, standar prosedur, dan juga sistem yang mendukung proses bisnis.

Proses bisnis di organisasi sudah dikelola dengan baik, mulai dari SDM, standar prosedur, dan sistem yang mendukung kelancaran proses bisnis, tetapi hanya di beberapa divisi

Proses bisnis di organisasi sudah dikelola dengan baik diseluruh divisi, mulai dari SDM, standar prosedur, dan sistem yang mendukung kelancaran proses bisnis, tetapi pemantauan proses bisnis masih belum dilakukan secara berkala

Proses bisnis di organisasi sudah dikelola dengan baik diseluruh divisi, mulai dari SDM, standar prosedur, dan sistem yang mendukung kelancaran proses bisnis, serta pemantauan proses bisnis sudah dilakukan secara berkala

Initial

DefinedManaged

Optimized

Copyright © 2014 GML Performance Consulting. All Rights Reserved.

Level of Process Mapping

Level 0

Process AreaValue ChainEnd-to-EndList

Level 1

Process GroupSingle OutputUnique Owner

Level 2

ProcessSingle ResultContribute to completion of value output

Level 3

StepOne ObjectExecuted by one role

Level 4

ActivityOne ActivityCapable of capturing interaction individual atomic object

Copyright © 2014 GML Performance Consulting. All Rights Reserved.

Rapid Decision making Process

New Business Model

TraditionalDevelopment

Process

Source: The Start-up Way by Eric Ries

AGILEDevelopment

Process

Vision Plan Design Develop Test/Evaluate Deploy

Week 1..2..3..4..5..6..7..8..9..10..11..12..13..14..15..16..17..18..19..20

AGILE WAY: ITERATION

SPEX2 AUDIT ASSESSMENT

Link:

http://www.lutanedukasi.co.id/cls/index.php?r=survey/index&sid=532243&lang=id

“In order to build a rewarding employee experience, you need to understand what matters most to your people.”

– Julie Bevacqua –