Global Chatbots Market Size, Demand, Growth & Opportunity Analysis 2021

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Global Chatbots Market Outlook :

Industry Insights & Opportunity Evaluation,

2015-2021


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Global Chatbots Market Overview

Chatbots are an artificial conversational character which

interacts with human via both verbal and non-verbal

communication gateways. Chatbots can work on phones as

well as computers and are mostly accessed through

internet. All the functions performed by Chatbots are

based on an artificial intelligence system. Chatbots are

believed to emerge as major channel for commerce and

digital communication over next few years.

The global Chatbots market was valued at USD 88.5

Million in 2015 and is anticipated to witness a substantial

compound annual growth rate (CAGR) over the forecast

period i.e. 2015-2021. Regionally, the global Chatbots

market is segmented into North America, Latin America,

Western and Eastern Europe, Asia-Pacific, Middle East

and North Africa (MENA) and Rest of World (Row).

Market Segmentation

By Type

Stand Alone

Web Based

By End Use

Large Enterprise

Small and Medium Sized Enterprise


Growth Drivers and challenges

Rising inclination of enterprises towards increasing

customer experience along with reducing operational costs

and working efficiency is expected to garner the growth of

global Chatbots market over the forecast period i.e. 2015-

2021.

In addition to that increasing digital transformation is also

envisioned to bolster the global Chatbots market over next

4-5 years.

However, lack of awareness and large dependency on

humans for customer interaction are anticipated to

restrain the global Chatbots market in future.

Market Size and Forecast

North America Chatbots market is likely to escalate owing

to adoption of Chatbots by some of the big organizations

such as Facebook Inc. In addition to that emergence of

new Chatbots providing start-ups in the U.S. is also

expected to expand North America Chatbots market in

future.

Europe is also expected to witness a significant demand of

Chatbots from the rapidly growing outsourcing industry in

the region.


Asia-Pacific Chatbots market is envisioned to witness a

robust growth sparked by increasing expansion of

messaging applications in countries such as India and

China.

Key Players

Global Chatbots market includes some of the top players

such as Facebook Inc.,, Microsoft, Amazon, Yahoo Inc. etc.

Scope and Context

Overview of the Parent Market

Analyst View

Market Size and Growth

North America (U.S., Canada)

Latin America (Mexico, Brazil, Rest of Latin America)

Western and Eastern Europe (Germany, Italy, Spain,

France, U.K, Benelux, Hungary, Rest Of Western

Europe, Russia Poland, Rest of Eastern Europe)

Asia-Pacific (China, India, Singapore, Japan, Australia

& New Zealand & Rest of Asia)

Middle East and North Africa (MENA)

Rest of World

Segmentation

By Type

By End Use


By Region

Market Dynamics

Supply & Demand Risk

Competitive Landscape

Porter’s Five Force Model

Geographical Economic Activity

Key Players (respective SWOT Analysis) and their

Strategies and Product Portfolio

Recent Trends and Developments

Industry Growth Drivers and Challenges

Key Information for Players to establish themselves in

current dynamic environment

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chatbots-market-analysis-opportunity-outlook-

2021/30


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Global Chatbots Market Size, Demand, Growth & Opportunity Analysis 2021

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