Girl Scouts of Greater Chicago and Northwest Indiana Service Unit Fall Product Program Manager Training
Girl Scouts of Greater Chicago and Northwest Indiana
Service Unit Fall Product
Program Manager Training
Objectives
• Understand your role
• Learn about the new aspects
of the program
• Understand the system for
entering and submitting
product orders and rewards
Objectives
• Be ready to…
• Explain the program
• Share the benefits for the girls and
the troop
• Describe the product line
• Describe the reward line
• Explain the ordering system
Agenda
• Fall Product: What is it?
• Fun Facts
• Marketing Strategies
• What’s Next?
• Questions
Fall Product Program…what is
it?
Participating in our fall product program is a
great way for girls to start their year with
some serious girl power!
Girls earn rewards and troop funds for special
activities and community service projects.
They also gain valuable life skills along the
way! Like goal setting, decision making,
money management, people skills and
business ethics.
Fun Facts
Did you know?
• Koalas are not bears.
• Koalas are nocturnal marsupials
famous for spending most of their
lives asleep in trees…sleeping for
up to 18 hours.
• Koalas do not drink much water
and they get most of their
moisture from eucalyptus leaves.
Fun Facts
Did you know?
• The koala mother and her young enjoy
a very close relationship.
• Koalas also communicate with each
other by making a noise like a snore
and then a belch, known as a "bellow“.
Intro about
Ashdon Farms/QSP
Ashdon Farms• Founded in 1921 and working with Girl
Scouts since 1996
• Maintain highest rating possible of
Superior from AIB (Association of
International Bakers)
• Other customers include Walgreens, CVS
& Costco
• Building a new chocolate facility in 2016-
17
Waukesha, WI
QSP/Great American
• Working with Girl Scouts over
40+ years
• Largest fundraising company
in North America
• Driving innovation in the Girl
Scout Fall Product Program
Nashville, TN
Marketing Strategies
Have the Troop Set Goals
and Highlight on Goal Poster
• It’s all about goals, goals,
goals
• Troop girls set goals for
the program
– What do they want to do?
– Where do they want to go?
– What does each girl need
to achieve to reach that
goal?
• More goal setting
resources at
www.whatcanagirldo.com
Customers Like to Try New Things!
Like New Products!
Online Exclusive Items
15oz Gourmet
Blend
20oz Gourmet Caramel Corn
w/ Almonds & Pecans
15oz Jumbo
Cashews
The online store offers all 25 Girl Scout branded nut/candy items
PLUS a few online EXCLUSIVE items. Link to store in all emails to friends and
family.
Mocha Cups
Girl Scout – Nut
Lover Gift Pack
-Almond Cran-Orange Nut
-Butter Toasted Peanuts
-Cranberry Nut Mix
-Honey Mustard Pretzel Mix
-Whole Cashews
Naturally Gluten Free
• Nuts are naturally gluten
free• Cashews, Cranberry Nut
Mix and Honey Roasted
Peanuts
• Gluten free items are
highlighted with the “gf”
symbol on the nut order
taker.
• 22 gluten free Girl Scout
items available at online
nut store
All the Leading Magazine
Options
• Over 600+ magazines
available
• Over 200+ digital titles
available to Girl Scout
customers
• Magazine Gift Card
options
• $20, $25 and $50
Photo Keepsakes
• Purchase online their
photo keepsakes from
a Girl Scout – photo
books, calendars, cards
& more…
• Troops can create
one book and then
apply multiple
purchased certificates
to it for redemption.
Girl-led
Business Get
the Word Out!
Personalized
Girl Business
Cards
• Over 15% of online sales in
Fall 2015 from business
cards
• Set included in girl packet
with nut order card
• Can print additional
business cards from
QSP/Nut Online Program
Girl Dashboard
Girl-Led Business Tools
• Send text messages with all
online options
• Printable girl business cards
• Post to Facebook or Tweet
• Online sales track back to girl
Girl-led Business
Excitement & Momentum
MyCreation™ Mascot
• Girls customize their
own koala mascot on
the
• Edit as often as she
would like
• MyCreation™ promotion
video for girls inside Girl
Dashboard
Building on MyCreation™
for Fall 2016!
Girl’s “unlock” MORE
accessories by:
• Sending 15+ emails
• Adding a photo/image
• Sending texts
• $100 in total online sales
MyTroopCreation™ Photo
• MyTroopCreationTM is troop picture featuring
MyCreationTM images with same troop number
MyPatchCreation™
• Girls who reach $160 in online total
sales earn their own personalized
patch, with her name, date and MyCreation
TM image
• 764 girls in Fall 2015!
• Email automatically sent to
registered email address link to
create/edit/submit patch.
• NEW! Troop volunteer earns their own MyPatchCreation™ with $350
in total online troop sales.
Troop Volunteers
Supporting Girl-led
Business
• Test troops sold 4 times as
many magazines and 2 ½
times as many nuts.
• Good way for a troop or
Service Unit to start off the Fall
Product Program!
• It’s simple for troops. Visit the
59 Minute Quick Start℠website.
(girlscouts.qspgao.com/59min)
Great Start to the
Fall Product Program!
• Girls login to the QSP/Nut Online
Program, click on
to send themselves a text with the
payment link to use for their
customers.
• Girls then call friends and family for 59
minutes and forward the text link for
payment.
• It’s that easy!
• Automation of money collection,
delivery, proceeds and girl
recognitions.
100% Digital for Girls
girlscouts.qspgao.com/59min
Troop
Dashboard
• NEW! - Launch email sent to registered
Troop Leader in Fall 2016
• Or go to COUNCIL website
www.girlscoutsgcnwi.org and click on
QSP/Nut Online Program icon
– Can login using same email and
password from Fall 2015 if troop
volunteer then.
• NEW! – Access both the Girl Dashboard
and Troop Dashboard from one email
address.
– Navigate between daughter site(s)
and troop site(s) with one email
address.
Troop
Dashboard
Optional
Take Action
Project
Troop
Dashboard
Post
Girl/Parent
Messages
Seen at
Login
Troop Dashboard
• Check out girl
activity, online
sales and MyCreation™designs
• Use email tool
to send emails
to girls/parents
Troop Dashboard Access
• Troop volunteer
creates own MyCreation™
-EarnsMyPatchCreation™with $350 in total
online troop sales
• Troop
leader/volunteer
continues to check-
in and encourage
the girls
Always Good to Say…
Thank You!
• Say “thank you” to
customers placing nut
orders, magazine orders or
giving Gift of Caring
donations
• Download a variety of thank
you notes from the Council
website to use in Fall 2016
What’s Next?
Program Dates: September
• Schedule a date for
training
• Plan ahead and prepare
the materials for the
troops
• Review your Service
Unit Goal
• Submit the Service Unit
Delivery Station Form
• Log into the Nut-E
System
Delivery
• Delivery Station Form - Due September 30
• Delivery Methods
– Drive-Thru Method
– Service Unit Delivery Station Method
ACH
• One form…two programs
• Sweep November 4 - 100% balance due
• ACH Adjustment Form
• Collections Process
ACH Forms Due: September 30
Troop Fall Product Manager
Training
• Use the Service Unit
envelope as your guide
• Discuss the Service Unit
Goal
• Discuss the ways to
participate
• Discuss the product line
• Review program dates
• Review the paperwork
• ACH Forms
Agenda
Online Ordering System
NUT-E
• Service Unit
• Username: SU###
• Password: fp2016 (not case-sensitive)
• Troop
• Jane Doe, Troop 12345
• Username: GCNWI (your troop number)
• Password: fp2016 (not case-sensitive)
NUT-e: ashdonfarmsnute.com
Get Ready…Get Set…Go!
October 1-23
Girl Order Taking Period
Ways to Participate
• Internet/E-mail
• In person via order cards/magazine forms
• By Mail
• Gift of Caring
• Booths
• 59 Minute Quick Start
Proceeds
• 15 % total sales for magazine/photo
keepsakes and candy/nut items
• Includes online, order cards and Gift of
Caring orders
• $2 per completed Reach Out Address
Booklet
• Limit one book per girl
Rewards
• Girl rewards separated into 2 categories
• Nut/Candy Rewards
• Magazine/ Photo Keepsake Rewards
• Benefit
• More rewards for girls
• More possibilities for troop earning
• Easier participation for all
Service Unit Incentive
25¢
Per case sold
100% of Fall
Goal
+
105% of Cookie
Goal
=
Rewards: Top Council Sellers
Top 3 Nut/Candy & Top 3 Magazine/Photo
Keepsake Council Seller
• 2 Tickets to attend the B96 Jingle Bash
1 ticket for the Girl Scout and 1 ticket
for the chaperone
Concert date - December 10
• Meet and Greet with Jingle Bash Artist
and Morning Show Host Showbiz Shelly
and DJ Meg
Rewards: Top Council Seller
Top Nut/Candy & Top Magazine/Photo
Keepsakes Seller
• B96 Station Tour for 10
Program Dates: October
• October 7: Troop Manager: Add Girls
• October 24-25: OPEN MIC NIGHT
• October 24-25: Troop Manager Entry
• October 26-27: Troop Managers submit
paperwork
• October 26-27: Provide support to TFMs
1. Review troop orders for accuracy
2. Review magazine order forms and Reach Out
Booklets
• October 27: SUFMs will be locked out of NUT-E
at 11:59 p.m.
Program Dates: November
• November 1- 4: Submit magazine
paperwork to any Gathering Place
• November 2: ACH Adjustment Form
Due
• November 4: ACH SWEEP
• Nov 10-13: TROOP PRODUCT
DELIVERY
• Nov - Dec: Troop Reward Distribution
ACH Adjustment
• Forms due – November 2
• Complete this form if your troop cannot
meet its financial obligation on the
scheduled sweep date.
• You must indicate how much of the
obligation the troop will pay.
• Forms received after the due date will not
be accepted.
ACH Adjustment
• If you have been unsuccessful collecting from a
parent, complete and submit an Individual
Collection (IC) Form.
• Do not give product to girls who have an
outstanding balance.
• Do not pay a girl’s debt from troop proceeds. If
you decide to pay a girl’s debt from troop
proceeds or personal funds, you will not be
reimbursed at any point by council. You will
have to collect from the girl.
Preparing for Delivery
• Print a copy of the troop’s order to verify counts
• Ensure troops bring enough vehicles to accommodate
the order in one trip
• Verify the product count before loading product into the
vehicle
• Have troops review the order, count and sign the T2
report/receipt
Resources
• SU and Troop envelopes
• Websites
– GCNWI -
http://www.girlscoutsgcnwi.org/
– Nut-E -
https://www.ashdonfarmsnute.com/
• Rally Guide
• Open Mic Night
Resources
• Internet/E-mail
• How to Videos
• Regional Volunteers
• Product Program Staff
– Helpline: 855.456.8347 ext 6722
– Email:
How to Have a Successful
Program
• Set Goals
• Motivate volunteers
• Countering resistance
• Provide links to resources
• Celebrate your success
…for all you do with Girl Scouts of Greater
Chicago and Northwest Indiana