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Slide 1
GetThere Overview for Farnsworth Group August 3, 2006
Slide 2
2 Introductions Suzi Davis Travel Tracy Davis-Pitts GetThere
Shelley Sutton Farnsworth Group
Slide 3
3 Why Book Business Travel Online? Major Reasons Control Seeing
all your options helps you make better decisions Maintain your own
travel profile info online Convenience Online site is available 24
hours per day, 7 days per week Suzi Davis Travel confirms online
bookings and handles special requests Cost Savings Lower ticket
processing costs Lower airfares thru better choice and selection
online Access to your corporations preferred carriers and
negotiated rates
Slide 4
4 Key Features of GetThere Look-and-feel similar to popular
online travel Web sites Your complete itinerary is displayed
thru-out the online booking process Easy to select and book your
air, hotel and rental car options Sorting capabilities are
available for air, car and hotel options Airline seat maps will
display after making your air reservations Easy to find and locate
convenient hotels Suzi Davis Travel confirms online bookings and
handles special requests
Slide 5
5 Getting Started Booking Online Logging On Access GetThere
from your browser at: http://www.suzidavis.com/farnsworth / After
you login, be sure My Account is up to date Youre ready to book
travel online Getting Help Online Resources Online help
Slide 6
Step 1: Signing In http://www.suzidavis.com/farnsworth/
Slide 7
7 Signing - In Enter your User Name and Password and choose
Submit
Slide 8
8 Alternate Access Page
(http://www.suzidavis.com/corp.htm)http://www.suzidavis.com/corp.htm
Alternate Sign in Options: Click on Clients, then Farnsworth logo
Or Under Client Travel Portal Sites Farnsworth Group
Slide 9
9 Travel Arranger Functionality If you are a Travel Arranger,
select traveler name from pull-down menu on top left of
screen.
Slide 10
10 Travel Arranger Functionality contd To assign new travelers,
go to My Account to add traveler details
Slide 11
11 Begin Search Site Navigation bar on top of each page Travel
Arranger Home My Account My Trips My Templates Help Logout User
Selectable Languages
Slide 12
12 User Selectable Languages Spanish French German Portuguese
French Canadian * Note that Messages do not translate
Slide 13
13 My Account Update My Account the first time you sign in and
remember to Save changes Account Settings Personal information
Password settings Change password Web Connect accounts Email
settings Traveler Preferences Air/Hotel/Car preferences Frequent
traveler programs Passport and Visas Travel Arranger Settings
Slide 14
14 My Account contd Examples of updating My Account data to:
Change password Update personal information Note that * denotes a
mandatory field
Slide 15
15 My Trips Click View next to a trip to review a trip's
details. Upcoming trips Past trips Cancelled trips Modifications to
existing trips are accessed through View My Trips Select upgrades
(if applicable) on AA and UA via My Trips Set up Flight Alerts for
email notification
Slide 16
16 Add / Modify Requests Modify Reservations Add or Modify Seat
Requests Add Hotel or Car to existing Air only reservations
Slide 17
17 Canceling Trips Online You can cancel unticketed
reservations online by accessing My Trips, then select Cancel Trip,
then select check box and choose Cancel Trip Now
Slide 18
18 My Templates You can create templates for frequently
traveled itineraries. Once the template is saved, you my open it to
input new travel dates and continue with the reservation with less
keystrokes Global Templates are created for use of all Farnsworth
travelers. They can be acquired by inputting the template
name.
Slide 19
19 Online Help Content Index Search Glossary of Terms
Slide 20
Step 2: Booking Your Trip
Slide 21
21 Begin Search The availability search will default to air,
hotel, and car Click on Find City/Airport to check the 3 letter
code Interactive Calendar appears when mouse is in the date field
Search by Schedule or Price (defaults to Price) Click on Begin
Search to check flights
Slide 22
22 Shop By Price Fare Matrix displays on top of page Outbound
flights appear below matrix Click on any column to view flights for
that carrier Click Select to choose your departing flight noting
company preferences Modify Search allows you to change your search
options
Slide 23
23 Example of Re-sorting flights by Airline (i.e. United)
Slide 24
24 Select your return flight Select Flight or Option to Search
by Schedule
Slide 25
25 Reserve Seats Seat maps are automatically shown once flight
options are selected if pre-reserved seats are available Use Scroll
to front or Scroll to rear to navigate the seat map Choose a seat
by clicking on the appropriate seat icon, noting that the premium
seats are reserved for premium frequent flyers Click Reserve Seat
and choose a seat on your next flight
Slide 26
26 Hotel Search Hotel Search is automatically shown after seat
maps You may search for hotels by Location Airport City Address
Reference Point Postal Code Note default search is 5 miles from
location type specified Chain Hotel Name
Slide 27
27 Hotel Search Reference Points Hotel Search by Reference
Points Will search for hotels closest to your reference point
Slide 28
28 Hotel Selection Sort by: Company Preferred Hotel Name
Approx. Rate Distance View hotels on a Map in relation to each
other Check hotel description and amenities View more photos
Driving directions Hotel cancellation policy View more hotels Check
rates
Slide 29
29 Hotel Map and Driving Directions Map of Hotels Individual
driving directions
Slide 30
30 Hotel Room Selection Review room types and rates then click
Select to choose your room type/rate Select Rules for rate and
guarantee information
Slide 31
31 Hotel Search Contd
Slide 32
32 Car Search Car Search is automatically shown after hotel
Search for rental cars At the airport Off the airport Click Express
Booking to bypass car individual car selection Click Search Cars to
view a list of available cars
Slide 33
33 Car Selection Sort cars by Rental Agency Mileage Rate
Preference Price Total Price is Displayed Click Select to choose
your car
Slide 34
34 Review Trip Review Trip allows you to review and make
changes to your itinerary Click Modify or Remove if you want to
change an option Review Airfare Details and Cost Breakdowns as
appropriate
Slide 35
35 Passenger Information Review and change Passenger
Information which is based on information and settings from My
Account Note that fields marked with a * are mandatory Option to
place reservation on Hold or save as template Click Continue to
proceed
Slide 36
36 Purchasing Information Review Purchasing Information which
is based on information and settings from My Account Ensure the
Payment Information is complete for air
Slide 37
37 Purchasing Information contd Purchasing Information Ensure
Payment information for Hotels is correct. Additional Email
Confirmations may be sent to co-workers, spouse, etc. Update
Instant Purchase Carriers, Department Code as applicable
Slide 38
38 Purchasing Information contd Update Trip Objective, Tickets
on File, Misc Trip Info as applicable Special Requests section to
add comments for Suzi Davis Travel agents to action Click Purchase
Trip Warning message appears, click OK
Slide 39
39 Reservation Complete Ticket restrictions appear at the top
page message area Suzi Davis Travel will issue your ticket and send
you an email confirmation Print or download to your calendar or
access Virtually There
Slide 40
40 Reservation Complete contd Any trip can be saved as a Trip
Template to make it quick and easy to re-book the same air, hotel,
and car options in the future (also available on the Review Trip
page) Arrangers can easily book the same trip for other travelers
by clicking on Duplicate Trip after entering the name of the
traveler they arrange travel for Logout if you are finished with
your travel arrangements