Get Connected Customer Spotlight: Carl Frappaolo May 8, 2012
Nov 01, 2014
Get Connected Customer Spotlight: Carl Frappaolo May 8, 2012
©2012 Central Desktop
Who are these people?
Alan Bush
• Implementa8on Team • Central Desktop • Former Central Desktop user
Susan Fujiki
• Implementa8on Team • Central Desktop • CD’s first Aussie employee
©2012 Central Desktop
YOU?
©2012 Central Desktop
Agenda
• Interview with Carl Frappaolo • Q&A • Community conversa8on
©2012 Central Desktop
What are these calls all about?
• Vibrant, ac)ve user community • Conversa8ons
• Highlight: Central Desktop and specific customer(s) • Informal dialogue: between all customers
©2012 Central Desktop
What these calls are NOT
• Not a sales pitch. We won’t try to sell you on addi8onal services or upgrades.
• Not a forum for feature requests. Use the Ideasphere
©2012 Central Desktop
“I have a question”
• If you have a ques8on, ask it in the ques8on box.
• I will answer ques8ons aTer the best prac8ces.
• We will also have an open discussion session aTer the best prac8ce session.
©2012 Central Desktop
Carl Frappaolo Knowledge Management Insights with
©2012 Central Desktop
Carl Frappaolo Knowledge Management Insights with
Knowledge Management is the leveraging of collective knowledge to increase responsiveness and innovation.
©2012 Central Desktop
Carl Frappaolo Knowledge Management Insights with
Is knowledge management important for only for large organizations, or can every organization benefit from a knowledge management policy?
©2012 Central Desktop
Carl Frappaolo Knowledge Management Insights with
Social Impact Consultants
©2012 Central Desktop
Carl Frappaolo Knowledge Management Insights with
©2012 Central Desktop
Carl Frappaolo Knowledge Management Insights with
Let’s be…
©2012 Central Desktop
Knowledge Management By
Carl Frappaolo “If you're interested in knowledge management (KM) start here. Frappaolo synthesizes in one concise and easy to read pocket book just about everything you need to know about KM.”
Available on Amazon.com
©2012 Central Desktop
COMMUNITY CONVERSATIONS
Thoughts? Tips? Tricks?
©2012 Central Desktop
Next meeting
• We want your submissions • Have an idea? We’d love to showcase it!
©2012 Central Desktop
CD Marketing Candi Anita
Carl Frappaolo
CD Implementation Services Team
You, our customers!
©2012 Central Desktop
Contact us
Client Services 626.689.4420 [email protected]
Alan Bush 210.767.3101 [email protected] @alanbush
Susan Fujiki 626.381.9362 [email protected] @seburrows
Carl Frappaolo [email protected]
We don’t bite!