Garland Chamber of Commerce 2012 Annual Report

Annual ReportGARLAND CHAMBER OF COMMERCE20

12

www.garlandchamber.com

The Connecting Source

Sparking GREATER GROWTH

The Garland Chamber of Commerce is known for being the trusted force for positive change in the greater Garland community. In 2012, the Chamber staff worked tirelessly to continue to reinforce the reputation of performance excellence they have maintained for more than 115 years. By implementing new strategies to enhance existing opportunities and by expanding their pool of resources to better meet the needs of Garland’s vibrant business community, the Chamber has been the primary connecting source for countless businesses to grow and be successful.

The Chamber hosted more than 20 ribbon cutting ceremonies in 2012 to welcome new businesses to the community and to celebrate the affiliation of existing businesses with the organization.

MEMBERSHIP NUMBERS:Manufacturing

RestaurantsAccounting/Tax Service

InsuranceAir Conditioning/Heating

Quick Statistics

TOP WEBSITE SEARCHES:Chamber Members: 436GEDP Investors: 40DCMA Members: 63

MEMBERSHIP CATEGORIES:Retail15%

Health8%

Manufacturing13%

Other20%

Professional25%

Services19% 15% Retail

8% Health

13% Manufacturing

20% Other Apartments, Churches, Hotels, Non-profits, Child Care Centers, etc.

25% Professional Accountants, Attorneys, Banks, Employment Services, Real Estate, etc.

19% Services MONTHLY EVENT AVERAGE ATTENDANCELuncheons: 122Direct Connect: 80WBe Empowerment Luncheons: 60

In March 2012, the Garland Chamber of Commerce opened a Small Business Development Center satellite office to meet the needs of area small businesses. The partnership between the Garland Chamber and the Dallas SBDC is the first of its kind and will continue to be a model for SBDC partnerships to come. Throughout the year, business adviser, Judith Collins, met with more than 150 small business owners to connect them to resources that would increase their efficiency and help them achieve success. In 2012, the most utilized services were marketing planning, market research and financial planning. Judith and SBDC specialty counselors assisted businesses owners with creating marketing and social media plans, developing web content, defining their target markets, and establishing process improvement. As a result of the business advising services offered, many companies were able to implement new branding efforts and strategic marketing initiatives that attracted new customers and improved their position in the marketplace. The SBDC office also worked with a number of Dallas County Manufacturers’ Association members to help them in various areas of business, including obtaining government contracts, resolving import and export issues and finding innovative opportunities, including international business relations.

The Small Business Development Center, in conjunction with the Garland Chamber of Commerce, provides small businesses with a multitude of resources. The Garland Chamber has an SBDC adviser available each Wednesday and Thursday at the Chamber office, by appointment.

Lisa A. Garner, M.D.Micropac Industries, Inc.Paul Baker Insurance AgencyRoach Feed & Seed, Inc.Roach, Howard, Smith & BartonSatellink, Inc.Sherwin Williams Co.Siciliano’s A Taste of ItalyStephen Hill, AttorneyThe Braga Law Firm, P.C.The Valspar CorporationTom Thumb - Page Food & Drug CenterVerizonWal-Mart CorporationWoody Brownlee

CHAMBER MEMBERS FOR 25 YEARS OR MORE

Thank You

The SBDC Counselor provides information and resources in the following areas.These services, in addition to many others, are free of charge and confidential.

1. Designing strategic business, marketing and sales plans2. Developing competitive strategies, and procedures that minimize, transfer or eliminate risk3. Hiring and managing employees 4. Conducting a financial analysis to improve profitability and understanding sources of capital 5. Doing business internationally - market research and developing entry strategies6. Assistance with minority certifications and bid proposals for government contracts 7. Manufacturing – import/export issues, improving efficiencies of manufacturing processes8. Understanding patent, trademark and copy-write processes for new products, legal counselingSB

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Automatic Products Corp.Browning’s TrophiesBryant Printing Co.Chicago Title CompanyCitibank, N.A.Clopton & Company, CPACountry Brook Animal HospitalDallas County Commissioner Mike CantrellDavis-Dyer-Max, Inc.Eastfield CollegeExecutive Press, Inc.Feagin Motor Co.Garland ConcreteGarland Independent School DistrictGeneral Dynamics Ordnance and Tactical SystemsJupiter Chevrolet, Inc.

* Charts next to each event depict attendance over the last 3 years, 2010, 2011 and 2012.

Events

In order to accomodate growing interest in participation, the Garland Chamber moved its 3rd Annual Business Expo from its original location at Richland College Garland Campus to The Atrium at the Granville Arts Center. This move allowed the Chamber to increase participation from a previous record of 43 exhibitors to 64 exhibitors in 2012.

Exhibitors placed products and services on display to a crowd of more than 200 attendees and were able to make many quality business to business connections. The Chamber extends a special thank you to Wisener Nunnally Gold, L.L.P. for their sponsorship of this exciting event.

In 2013, the event will move again to the Curtis Culwell Center and will host the April Direct Connect event as well as morning workshop sessions.

3rd ANNUAL BUSINESS EXPO

2010 2011 2012

35 43

64

80th ANNUAL BANQUETAs the organization kicked off a new year and recognized the many accomplishments of its members and leadership in 2011, the Chamber was proud to have more than 300 local professionals join them for the evening on January 26 at the Hyatt Place Dallas Garland. As part of a renewed effort to focus on strategic connections, the Chamber staff worked diligently to coordinate each sponsor’s table in advance of the event, providing them with suggestions, or in some cases extending invitations, to fill tables with professionals who could meet a need of the sponsor.

Keynote speaker W. Michael Cox, Ph. D. is the Director of the O’Neil Center for Global Markets and Freedom for the Cox School of Business at Southern Methodist University. Cox formerly served as the Chief Economist and Senior Vice President of the Federal Reserve Bank of Dallas. He has been published numerous times in leading business press such as The Wall Street Journal, The New York Times and USA Today. This “optimistic economist” captured the crowd’s attention with his unique ability to make sense out of difficult economic issues in his presentation titled, “The Ascension of DFW.”

The staff and Board of Directors extend their congratulations once again to the following award recipients:

Director of the Year: Ed Ford, MAPEI Committee Chairman of the Year: Scott McMurdie, Shea & McMurdie Retirement

Chairman’s Award: Mark King, Micropac Industries, Inc.Outstanding Member of the Year: Sharon Porter, PDQ Staffing

257 255302

2010 2011 2012

Garland native Clint Bruce, CEO and Co-Founder of Carry the Load and former Navy SEAL, joined more than 450 attendees to speak at the 25th Annual Leadership Garland Prayer Breakfast on December 6, 2012. In the program’s milestone 25th year, the Garland Chamber of Commerce selected five local organizations to recognize as Hometown Leaders for their contributions to the community. Bruce’s organization, Carry the Load, which works to bring meaning to Memorial Day across America, was among the honorees.

Each organization recognized operates under a mission that enhances quality of life and makes contributions back to the community of Garland. Honorees selected were Carry the Load, Garland Symphony Orchestra, Good Samaritans of Garland, Guns & Hoses Foundation of North Texas and Hope Clinic of Garland.

The event also featured entertainment by Evergreen with a special performance by the Coventry Reserve Signing Stars. A venue change to the Curtis Culwell Center in Garland accommodated the increase in attendance from previous record-setting years in excess of 400 attendees.

25th ANNUAL PRAYER BREAKFAST

2010 2011 2012

398371

456

The Garland Chamber of Commerce and title sponsors, Garland Power & Light and Plastipak Packaging, Inc., were pleased to host 284 golfers on the Lakes and Old courses at Firewheel Golf Park for the 28th Annual Partner-ship Golf Tournament. This year’s tournament brought the addition of Tee Box Hosts to the existing, sought-after sponsorship opportunities Casa Milagro provided a delicious lunch for golfers, volunteers, and community leaders at the pavillion following the tournament. The Chamber extends its sincere gratitude to Scott McMurdie, Chairman of the Golf Advisory Committee, as well as each of the sponsors, volunteers and donors for their support.

28th ANNUAL GOLF TOURNAMENT

2010 2011 2012

257277 288

DIRECT CONNECTDuring the Chamber’s annual planning roundtable in 2011, it became stunningly apparent that traditional means of networking were no longer meeting the needs of Garland Chamber members. Participation in existing networking venues had severely dwindled, and those who did participate rarely did so with the zeal and energy required to make a lasting impression. With an intense, renewed focus on the mission and the tagline of the Chamber, “The Connecting Source,” the solution flowed naturally from a simple, yet impactful idea that the Chamber staff should be doing what it does best: connecting people.

Starting in January 2012, the Garland Chamber staff reviewed the list of Direct Connect pre-registrants and individually connected each person by assigning seating based on the potential for new, mutually-beneficial business relationships. Upon arrival, attendees had the opportunity to network with their assigned “direct connection” as well as other attendees at the table. Following these discussions, each participant was given the opportunity to give a brief introduction to the entire group. The original goal of attracting 30 attendees at each of the monthly events was more than doubled in the first month and tripled by mid-year.

In making these direct connections, it is the Chamber’s goal that the staff will not only become more familiar with its member businesses and their needs, but also that the Garland economy as a whole will benefit as more and more local companies learn the advantages of doing business with each other. After 12 successful months and numerous connections made, Direct Connect continues to evolve in order to better meet the needs of Garland Chamber members.

WBEEach year, the Women’s Business E-nitiative Steering Committee works to find empowering speakers with a passion and purpose to enrich the lives of professional women. The 2012 committee chose a range of topics, varying from etiquette to building a brand. Coming from a range of industries and experience levels, an average of more than 60 women attend bi-monthly luncheons.

2012 also marked the 6th year of the WBe Holiday Extravaganza, hosted at Ethan Allen and sponsored by American National Bank of Texas, Compuquick, Inc. and PDQ Temporaries. More than 100 women gathered for an evening of food, friends, and a fun fashion show featuring modeling by Garland community leaders. The event also accepted donations for the New Beginning Center.

LUNCHEONSIn 2012, the Chamber staff worked diligently to secure interesting, informative speakers with impactful messages to present to our audience of local business leaders. With an average attendance of 122, the Chamber places great value on being a good steward of attendees time, which drives the staff to assist each attendee in making valuable business connections. This includes personal introductions, special invitations and ever-present opportunities to network with some of the most highly sought-after professionals in the Garland area.

MAKING THE Connection

The Committee visited the offices of and hosted meetings with each of the Senators and State Representatives who represent any portion of Garland. These meetings allowed for committee members to gain insight into key issues coming up in the legislative session and helped form priorities for a legislative agenda that was established and accepted by the Chamber Board of Directors to represent Chamber members in regards to issues at a state and federal level in 2013. The key areas identified include, but are not limited to, the following:

This year the Chamber sponsored various community events that focused on education, business and supporting local non-profits.

LEADERSHIP GARLAND Class 32 kicked off with 38 members in the class, the largest class since the program’s inception. Corporate partners were encouraged to submit applicants who are residents of the city of Garland. The Chamber also recruited individuals from among Garland HOA’s and Neighborhood Associations and from various service organizations to reach candidates representing a variety of cultures and ethnicities in order to maintain diversity in class membership. Program leaders plan to continue to have a presence at community events in order to increase awareness of and participation in the Leadership program.

Leadership Garland YouthIn 2012, Class 9 started with 24 students, the largest class so far. Each of the seven G.I.S.D. high schools submitted at least three candidates for the program. This was the first year for students from Memorial Pathway Academy to participate.

Economic DevelopmentWorkforce DevelopmentTransportation and Infrastructure

Natural ResourcesPublic HealthPre K – 12 Public and Higher Education

The Committee worked with the Chamber staff to launch a Legislative Affairs tab on the Chamber website to promote and increase visibility of the Committee and its actions on behalf of the organization. 2012 marked the first year of the Committee’s Legislative Breakfast, an opportunity for area business leaders to meet and greet the legislators and show appreciation to the representatives for their service prior to the new session.

G.I.S.D. BEST Education FoundationG.I.S.D. New Teacher Orientation5th Annual Healthy Living ExpoLakeview Centennial Auto Body Department New Beginnings Annual Golf TournamentGarland Association for Hispanic Affairs Hispanic Banquet

Hope Clinic’s Annual BreakfastProject EDGEYMCAUrban League Gala EventHabitat for Humanity Golf TournamentNAACP Freedom Brunch

LEGISLATIVE AFFAIRS COMMITTEEC

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Garland has been recognized as a manufacturing city since the 1950s, and numerous Fortune 500 corporations chose Garland as a location for their strategic operations. In 2005, Richland College, part of the Dallas County Community College District (DCCCD), one of the largest community college systems in the nation, offered the Garland Chamber a loaned executive to work with our local industries on their training and talent development issues. As the Chamber continued to meet with its companies, the organization realized that there was a huge need for developing and maintaining the qualified workforce, as this was always listed as one of the top three issues by those companies. In order to better meet the specific needs of Garland’s thriving manufacturing community, the Dallas County Manufacturers’ Association (DCMA) was established in 2006 under the umbrella of the Garland Chamber of Commerce.

DALLAS COUNTY MANUFACTURERS’ ASSOCIATIONEst. 2006

SAFETYHUMAN

RESOURCES SUPPLY CHAINImportance of Managing Change

to Keep Our Work Force Safe

Employee Involvment in Safety

Personal Protective Equipment

Texas Commission on Environmental Quality

Behavioral Observations Survey

Gauging Employee Satisfaction

Dealing with Attendance Issues

Recognition for Your Employees

Job Descriptions

Staffing Issues

Employee Engagement

Training Opportunities by Richland College

Staying Organized

Key Performance Indicators

Supplier Qualification & Rating

Inventory Benchmarking

New Features of Access 2010

Communication Methods

MISSION: To provide the Dallas County manufacturing community with the best opportunities to be sustainable in the global marketplace through facilitating workforce development, advocacy at the local, state and national level, and the sharing of best practices among members.

In 2012, Richland College was awarded a Skills Development Fund grant in the amount of $353,550 to train employees at nine area manufacturing companies. This accomplishment is an example of the DCMA’s continued effort to facilitate the alignment of career & technical skills with courses taught at secondary schools through college-level institutions to meet employers’ job requirements.

3%11%

2%

15%

4%

41%

24%

Food 3%Textile & Apparel11%

Metal 41%

Stone, Clays& Ceramics 4%

Chemical, Plastic& Rubber 15%

Paper & Cardboard 2%

Other24%

Industry Clusters DCMA Sub-Committees

During the year, the DCMA sub-committees had the opportunity to visit several member manufacturing companies to learn more about the products made in Garland and to share processes and policies in place in some of the nation’s most promising industries.

Garland ECONOMIC DEVELOPMENT PARTNERSHIP

GEDP Results 2012

Tax Base Additions: $90 millionJobs Created/Retained: 1,062

The Garland Economic Development Partnership is designed to ensure economic success for the Garland community. For more than fifteen years, GEDP has been directly responsible for the growth and retention of more than $1.6 billion in tax base and more than 19,000 jobs.

In 2012, the GEDP worked with Lifeblue, a website development and design firm, to create a new site for the Partnership. The site, launched in July 2012, focuses on the needs of developers and site selectors and contains valuable information about the city of Garland. Users can navigate through tables and charts of demographic information, an interactive map, a directory of investors and much more. Visit www.garlandedp.com to check out the site.

Alexander Mobility/Atlas Van LinesAmerican National Bank of Texas(Skillman St. Location)

AT&T Atlas Copco Atmos Energy Corporation Bank of Texas Baylor Medical Center at Garland Cencor Realty Services Cooper Concrete Co. Daisy BrandEcolab, Inc. Employee Solutions Executive Press, Inc.

Galt Medical Corp.Garland Heating and Air Conditioning GCA Services Group General Dynamics OTSHuber Prater & Henson, P.C. iDatix, CorporationInwood National BankJupiter ChevroletKARLEE, Co. Kraft Foods LifeblueMAPEI Corp. Massey Cadillac

Micropac Industries, Inc. National Oilwell Varco Brandt O.D. Mayor Foundation Oncor Electric Delivery Plastipak Packaging, Inc. Primera Companies, Inc.Richland CollegeSilver Line Building Products, LLCS.S.T. Truck Company, LLC Stan Luckie & Associates, Inc.The Archer Company Veritex Community Bank Verizon

2012 GEDP Investors

Thank You

This project occurs as a result of the GM expansion in Arlington. Two companies are searching the opportunity to partner and co-locate for effective and efficient operations. Their process includes metal stampings, welding, coating and mechanical assemblies. One company, headquartered in Canada and the other, headquartered in Michigan see the great potential growth in this region.

This project is estimated to add $29 million on the business personal property value and 206 new jobs in Garland. We see this project as a great addition for Garland.

PROJECT CHAPMANAdvanced Pharmacy delivers top-quality, cost-effective and regulatory-compliant pharmaceutical services. The company is engaged in the retail sale of prescrip-tion drugs, proprietary drugs and non-prescription drugs.

Thank You

Liz Beauchamp, Atmos Energy CorporationChad Brumit, KARLEE, Co.Dr. Jean Conway, Eastfield CollegeDonna Ditmars, Kraft Foods, Inc.David Dunavin, General Dynamics OTSDr. Kay Eggleston, Richland CollegePhil Elmore, Christian Care CentersHarold Gold, Wisener Nunnally Gold, L.L.P.Alyson Archer-Goodhartz, The Archer CompanyDon Green, America’s Credit UnionRalph Heins, Primera Companies, Inc.

Mark King, Micropac Industries, Inc.Teena Le, Capital OneFred Maldonado, AT&TGreg McMurdie, Shea & McMurdie RetirementChad Powell, Plastipak Packaging, Inc.Jerry Prater, Huber, Prater & Henson, P.C.Michele H. Reimer, Compuquick, Inc.Tom Sadler, Sterling Business AdvisorsKevin Slay, City of GarlandTom Trenary, Baylor Medical Center at GarlandBarry Young, Oncor Electric Delivery

2012 BOARD OF DIRECTORS

ADVANCED PHARMACY

Parkside at Firewheel Phase II

Toys “R” Us and Babies “R” UsOpening soon at former

Circuit City

ECONOMIC DEVELOPMENT Projects

KRAFT FOODSKraft Foods added a new production line in 2012 to produce the new Cheesy Skillets products.

2013 Monthly Events Annual EventsDirect ConnectHyatt Place Dallas Garland8 - 9 a.m.Third Thursday of the Month

January 17February 21 March 21 April 18May 16June 20July 18August 15September 19October 17November 21

LuncheonsThe Atrium at the Granville Arts Center11:30 a.m. - 1 p.m.Last Monday of the Month

February 25March 25April 29May 20June 24July 29August 26September 30October 28November 18

WBe LuncheonsHyatt Place Dallas Garland11:30 a.m. - 1 p.m.First Wednesday of Every Other Month

February 20April 3June 5August 7October 2

To keep up with all Chamber and member events, go to the “Calendar & Registration” page at www.garlandchamber.com.

81st Annual BanquetHyatt Place Dallas Garland6 - 9 p.m. Thursday, January 31, 2013

4th Annual Business ExpoCurtis Culwell Center 9 a.m. - 2 p.m. Thursday, April 18, 2013

28th Annual Golf TournamentFirewheel Golf ParkTee Time: 9 a.m.Friday, September 13, 2013

7th Annual WBe Holiday ExtravaganzaTo be Announced5 - 7:30 p.m.Thursday, November 21, 2013

26th Annual Prayer BreakfastTo be Announced7:30 - 9:30 a.m.Thursday, December 5, 2013

For questions regarding information represented in the 2012 Annual Report, please contact Jenna Dickson at [email protected] or (469) 326-7412.