Web 2.0 and Libraries Penny Ziegler and Sean Redefer
May 18, 2015
Web 2.0 and Libraries
Penny Ziegler and Sean Redefer
What is Web 2.0?"Web 2.0 is the business revolution in the computer industry caused by the move to the internet as platform, and an attempt to understand the rules for success on that new platform. Chief among those rules is this: Build applications to get better the more people use them. (This is what I've elsewhere called 'harnessing collective intelligence.')" Tim O'Reilly
What does Web 2.0 do?
• Allows users to act as contributors• Permits the development of more
easily used • programming• Encourages users to work with each other• Allows the development of software to be
used • by more than one device• Provides the user with an enriching
experience• Supports the participation of users
What is Library 2.0?
This is a loosely defined term that reflects the updated way
in which library services are better able to assist their
customers.
What is the focus of Library 2.0? •It allows for user-centered participation and online services.
•It improves the flow of information from the user back to the library and vice versa. •It allows for continual evaluation of a library's site. •It utilizes customers' suggestions through feedback and participation.
"Social Networking in Plain English"
What is social networking?
Blogs = Web logs
Blogs allow individuals to develop articles
written in an informal manner that can cover
personal journals, news and/or business.
These are available for anyone to view but they
may not be changed in any manner.
Do librarys use blogs? YES!
• Library directors might use one to keep customers updated. • Libraries might announce events on one. • Libraries could share information regarding new materials
and resources available. • Libraries use one to encourage teen participation. • Individual librarians may develop one to share new ideas
and thoughts on anything regarding libraries.
Grok
A grok is an online advanced search engine that can be used to find information.
Have you ever heard of MEEBO? With the development of Meebo, instant messaging was changed in two ways: •Meebo can connect all of your IM networks to one interface. •There is no need to install software on your computer to use Meebo which is free!
How might libraries use IM? •Libraries use IM to answer customers online questions in a prompt fashion. •IMs also allow libraries to show customers they are able to be interactive which is important in today's world.
What is podcasting?
Public libraries might use podcasting to:• promote themselves by introducing available
services. • for children's story hour. • to revisit an author's visit. • to showcase a variety of books and new
materials available.
RSSoStandard for syndication of web content
oAn XML-based format commonly used to distribute, among other things, news headlines and blog updates
oRSS ~ newspaper subscription
oLook for this --->
RSS
Firefox’s RSS feature
RSS
A stand-alone RSS reader
RSS
The blog being distributed with RSS
acebookoPopular social networking site (SNS)oOver 200 million usersoOpen to everyone, for freeoFastest growing demographic group: 35 and
olderoUsers have access
people/groups/organizations they’ve “friended” or “become fans” of
oUsers post updates with information about themselves or their organizations
Facebook and the libraryoOrganizational Facebook profiles blocked in
2006oReinstated with the inclusion of “pages”oAllows libraries to promote themselves,
services and programsoAllows communication between patrons and
staff via “wall” posts, messages, etc.
oCML on Facebook
Twittero Another popular social networking site (SNS)o Users post short updates (148 characters or
less) to answer the question “what are you doing right now?”
o Users can “follow” other users to subscribe to their updates
o Updates can be made via SMS text messaging, on the twitter website, and by various other means (e.g. facebook)
o "Twitter in Plain English"
Twitter and the libraryoGood promotional tool
oShort blurbs for short attention spans and people on the go
oSimilar to RSS -- “tweets” are automatically made available
oTwittering away through ALA Midwinter
Wikis• A website to which multiple authors
have access and who work together to provide its content
• In many cases anyone can edit the information provided on wikis
Wikis and the library
• Internal wikis = staff communication, creation of knowledge bases.
• External wikis = library/patron communication
• The St. Joseph County Public Library’s Subject Guides
What does web 2.0 mean for libraries?
What does the future hold?
• Microsoft Vine • Web 3.0
Questions?