FORMA THE REVIEW OF HAIRDRESSING QUALIFACTIONS IS UNDERWAY MEET GRAEME The NZQA facilitator | 1 2011 INDUSTRY AWARDS Find out all about the awards and book your tickets now | 4 LAURA UPDATE Laura wins an award | 7 GRADUATE TALK Recent graduates talk about the finals | 8 BEAUTY UPDATE The beauty pathways | 16 THE HITO BOARD Meet the HITO Board | 20 FURTHER EDUCATION New career pathways | 26 – 28 HITO MAGAZINE / ISSUE 3 / JULY 2011 Your opinions are important page 1
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F O R M A
THE REVIEW OF HAIRDRESSING QUALIFACTIONS IS UNDERWAY
MEET GRAEMEThe NZQA facilitator | 1
2011 INDUSTRY AWARDSFind out all about the awards and book your tickets now | 4
LAURA UPDATELaura wins an award | 7
GRADUATE TALKRecent graduates talk about the finals | 8
BEAUTY UPDATEThe beauty pathways | 16
THE HITO BOARDMeet the HITO Board | 20
FURTHER EDUCATIONNew career pathways | 26 – 28
HITO MAGAZINE / ISSUE 3 / JULY 2011
Your opinions are important page 1
CONTENTSCOVER STORY
Review of hairdressing
qualifications is underway
PAGE 1
HITO FORUM
Sign up and win for
your opinion
PAGE 15
INDUSTRY AWARDS
Celebrating successes
in November
PAGE 3
PROTÉGÉ
The competition
comes back
PAGE 16
ADVANCED CUTTING
A new qualification
PAGE 9
BEAUTY
An update for Beauty
PAGE 18
THE FINALS
Graduates talk about
the hairdressing final
assessment
PAGE 10
THE BOARD
Meet the HITO Board
PAGE 22
16 18 3
Industry graduates and qualified people. The ipsn was established to benchmark industry skills and formal accredited qualifications against industry certification recognition.
If you are a hairdresser with a minimum of one year’s experience as a senior operator, HITO is proud to invite you apply for your international hairdressing certificate.
international graduation ceremony in November 2010
apply now at www.hito.org.nz/ipsn
Qualified?Just qualified?Have experience?
15 22
FORMA MAGAZINE | ISSUE 3 | PAGE 1
THE TARGETED REVIEW IS UNDERWAY
My name is Graeme Hall. NZQA
have appointed me to be the
independent facilitator for the
qualification review of hairdressing and
barbering .I lead a small management
consultancy practice in Wellington and have
some 20 years experience of working with
state sector and private sector clients.
I plan to take a strategic stance and
facilitate as light handedly as possible. I am
committed to getting an excellent solution
for the sector. The key stakeholder groups
have the expertise and the deep knowledge
and together we can determine the most
appropriate process and structures to
effectively conduct this review.
The objectives of the review are clear-
cut. That is to reduce the proliferation
and duplication of qualifications and to
determine a set of qualifications which
provide a high level of value and assurance
to learners, providers, and industry alike.
I plan to familiarise myself with the sector
and the relevant issues and produce an
initial discussion paper that we can use
to focus on in progressing the review.
This paper will summarise the present
environment, the objectives of the review,
the key stakeholders and some of the issues.
Its purpose is to get the review moving
through focusing on a sector document
having collective ownership. Please send
me any information that you feel would be
pertinent to this review.
We will also create some review structures.
Indicatively these are likely to be three prime
groups and a small secretariat being:
1. The overall set of stakeholders which
we will consult from time to time
2. A set of delegates representing the
different stakeholder groups and
which we may call the governance
and advisory group
3. A working group being representatives
from the governance and advisory
group who are able to provide sufficient
time and detail to facilitate the process
4. I have spoken with a couple of other
qualification review groups and they
have indicated it is helpful to have a
small secretariat that undertakes the
logistics. We will seek some volunteers
for this.
I look forward to working with you all and
collectively defining a set of qualifications
that can act as a benchmark for the
qualification review process and more
importantly for industry.
GRAEME HALL
NZQA FACILITATOR GRAEME HALL
PAGE 2
Over the next three years the
New Zealand Qualifications
Authority (NZQA) will be reviewing
all qualifications throughout New Zealand.
This review is called the ‘Targeted Review
of Qualifications’, or, in government speak,
the “TRoQ”. The objective is to reduce the
number of qualifications and make it simpler
for employers and learners.
NZQA has decided to review qualifications in
the hairdressing industry this year. As part of
this process NZQA has appointed consultant
Graeme Hall to facilitate the review of
hairdressing qualifications. It is anticipated
that the industry will benefit considerably
from a substantial reduction in the number
of qualifications.
The goal will be to ensure that the
qualifications that remain are the best
fit with the current and future needs of
our industry which includes provider courses.
“This is a serious initiative to simplify and
streamline qualifications and provide greater
assurance to the hairdressing sector and
to the learner that there is close alignment
between the qualifications they are offered
and the requirements of the roles they seek,”
says Graeme.
The views of the hairdressing industry are
critical to this process, and HITO will be
working closely with Graeme to ensure
those views are well represented.
Over the next few months a range of
opportunities will be available for salon
owners, stylists, apprentices, providers,
suppliers and students to provide feedback
on the suitability and relevance of the
hairdressing qualifications currently available.
HITO CEO Erica Cumming believes this
is a great chance for people interested in
training and education in the hairdressing
industry to be involved.
“It’s a rare opportunity for people to have
their say on what the future hairdressing
qualifications will look like, and how these
different qualifications could ‘fit’ together
to create a real career pathway that provides
learning opportunities for everyone in the
hairdressing industry.
Those who have strong views on current
and future skill needs and qualifications in
our industry need to stay tuned for more
on the TRoQ at www.hito.org.nz
ENSURING QUALIFICATIONS WORk FOR HAIRDRESSING
HITO CEO ERICA CUMMING
FORMA MAGAZINE | ISSUE 3 | PAGE 3
sunday | 20 november 2011 | auckland
only per person
(book your flights now for a good deal)
www.hito.org.nzbook tickets now
There will be new Awards, an editorial
competition and some amazing prizes.
HITOs Awards provide a peek into what
the future of our industry will look like.
It is fitting therefore that the theme will
be “the future”. There will be prizes for
the most futuristic hairstyle and costume.
Apprentice of the Year Award
This Award is now well established as one of
New Zealand’s most prestigious hairdressing
awards. It goes to the apprentice that truly
stands out as a rising star of the industry.
Jasmine McBeth Memorial Scholarship
Goes to the apprentice whose commitment
and passion has allowed them to focus on
being the best and achieve their goals.
The winner receives a $3000 to training and
development scholarship, and a $1000 pair
of specially fitted scissors from KJ Scissors.
Training Salon of the Year
This award is presented to a salon that has
exceptional training characteristics and a
commitment to excellence in training and
professional development.
Hairdressing Tutor of the Year
Goes to a tutor with exceptional commitment
to motivating and inspiring learners.
Trainer of the Year
Recognises the exceptional industry
knowledge, training characteristics
and personal achievements of trainers.
New Zealand Protègè Competition
This competition is all about giving
apprentice hairdressers the opportunity
to show their creativity and styling skills in
creating a fashion forward editorial shoot
alongside industry mentors. The winner
will be announced at the HITO Awards.
Hairdresser in Training Photographic Competition
This annual competition is open to
hairdressers in a current HITO apprenticeship
and also to those in a full-time hairdressing
training course. When you enter, you will be
sent a photograph and mannequin head.
Once you have styled the head to recreate the
style on the photograph, take a photograph
and email it to HITO. See page 25 for the
application form.
The winners will be announced at the
Industry Awards.NEW
THE AWARdS WILL BE HELd AT THE AUCKLANd WAR MUSEUM ON 20 NOvEMBER, ANd WILL BE HELd IN CONJUNCTION WITH THE NZARH ANd KITOMBA BUSINESS AWARdS.
RIA WIKIO
AWARDS SHOWCA SE FUTURE STARS
PAGE 4
The 2011 industry awards are back and this time we’re touching down in the Auckland domain.
HITO, Kitomba and NZARH will be hosting the training and business awards for New Zealand on 20 November at the Auckland War Museum.
Tickets are $145 per person. You can register and pay online now.
Payment by credit card or Paypal only.
www.hito.org.nz/industryawards
THE FUTURE WAITS FOR NO ONEBOOK YOUR PLACE NOW
FORMA MAGAZINE | ISSUE 3 | PAGE 5
YOU?Apprentice of the Year – 2011
Application Forms must be in by
1 October 2011. For more information
go to www.hito.org.nz
TARA LOWE ARdITA RAKOvICA
EMILY FREWJASMINE MCBETH
Jasmine McBeth Apprentice of the Year – 2006
“I knew from a very young age that nobody
could stop the passion I felt for hairdressing.
I want to be an inspiration and role model to
the industry and younger people who are
looking for a career in hairdressing. I have a
story of hardship and adversity that I hope
can motivate others through their own
challenges.”
Tara Lowe Apprentice of the Year – 2007
“If you don’t love it, it’s not worth doing it.
I am passionate about hairdressing and
making people feel good about themselves.
I’ve always wanted to be a hairdresser and
just love what I do.”
Ardita Rakovica Apprentice of the Year – 2008
“I am a competitive person, and love
competition work. The great thing about
hairdressing is that there’s always another
competition, and always something new to
get involved in. Even if you don’t win, you
learn so much.”
Ria Wikio Apprentice of the Year – 2009
“Winning has been a great way to get my
name out there and build a really great client
base. As well as being great for me, it’s been
awesome for the salon too.”
“You’ve got to keep pushing yourself, and
getting yourself out there. It builds your
confidence. You’ve got to take risks. You
might not win or even get placed, but you’ll
have fun learning along the way.”
Emily Frew Apprentice of the Year – 2010
“I had the goal of winning the Apprentice of
the Year Award posted on my mirror all year!
Winning has helped me grow in confidence,
and created a real buzz around the salon.”
“In September I will be attending a four
day cutting course at Redken Fifth Avenue
in New York. My travel costs are partly
being funded from my Apprentice of the
Year prize.”
PREvIOUS APPRENTICE OF THE YEAR WINNERS
AWARDS SHOWCA SE FUTURE STARS
PAGE 6
AWARD WINNER UPDATES
MOANA HELPS LAURA GET TO LONDONJasmine McBeth Memorial Scholarship
winner Moana Riddell has helped organise
a raffle to support Laura Simpson’s
WorldSkills fundraising campaign.
“We’re holding a raffle to raise money for
Laura’s WorldSkills trip and have got local
salons to donate over $500 worth of hair
products. Salons have the basket for 3 weeks
each and then pass it on the next salon. We’ll
be announcing the winner in July.”
Moana says that clients have really
supported the fundraising.
“Clients know I’m an apprentice and
when I tell them about WorldSkills they’re
really interested. Many clients have been
really generous.”
MOANA RIddELL UPdATEIt’s been a busy year for 2010 Jasmine
McBeth Memorial Scholarship winner
Moana Riddell.
The second year apprentice entered her
first hairdressing competition in May -
Schwarzkopf Professional Essential Looks.
It was the first time Moana had had to
come up with her own look, find her own
model, do their hair and make up, and dress
them. Moana has now set her sights on the
NZARH Auckland regional competition, and
has already started planning her entry.
Winning the Jasmine McBeth Memorial
Scholarship entitled Moana to a $3000
training and development scholarship,
some of which she has already used.
She is entering this year’s National
WorldSkills Competition and has used
the some of the Scholarship to purchase
dolly-heads to practice on. She has also
been attending a cutting course one night
a week.
“The Scholarship has been a great way for
me to experience new things that I would
not normally have done. Most of the money
is still there and I am just taking my time
thinking about the best way to use it.”
Another highlight for Moana this year has
been representing HITO at a Gateway
Coordinator Conference.
“I was a Gateway student so it was great
being able to talk to Gateway Coordinators
about my experiences and how Gateway
set me up for my apprenticeship. I am a big
fan of Gateway – it’s such a great way to find
out whether what you think you want to be
doing is right for you.”
REREMOANA (LEFT) ACCEPTS THE JASMINE MCBETH MEMORIAL SCHOLARSHIP FROM 2009 RECIPIENT LOUISE WEBB.
QUOTE: “ClIENTS kNOw I’M AN APPRENTICE & whEN I TEll ThEM AbOUT wORldSkIllS ThEy’RE REAlly INTERESTEd”
In September Emily will attend a four
day cutting course a Redken Fifth
Avenue in New York. Her travel costs
are partly being funded from her 2010
Apprentice of the Year prize.
“I am really interested in sharpening
up my cutting skills and what could be
better than learning from the best in
New York!”
EMILY FREW OFF TO NEW YORKSTARTING SPREAdING THE NEWS - 2010 APPRENTICE OF THE YEAR EMILY FREW IS OFF TO NEW YORK.
FORMA MAGAZINE | ISSUE 3 | PAGE 7
Innovative Manawatu educator Chris
Lethbridge took out last year’s Hairdressing
Tutor of the Year title.
Chris is the Head Tutor and Head of School
at the Manawatu Education Academy.
Chris says that her approach to hairdressing
training has changed dramatically in the
14 years she has been tutoring.
“When I first started my focus was on
delivering the right information and theory.
Although this is very important, what I
have come to realise is the need to take
hairdressing back to the salon floor and
make it as holistic as possible,” says Chris.
“I have had an amazing working life in
hairdressing and want to continue to pass
on what I consider to be a wonderful
opportunity to those that wish to enter
this rewarding industry,” says Chris.
REdS TRAINING LEAdS THE WAYLast year’s Training Salon of the Year, Reds Hair
in Pukerua Bay, is committed to exceptional
training. Reds have developed their own
in-salon training and education programme
which runs parallel to HITO training.
“Superior education is our unique selling point
and my salon is seen as leading the way
forward”, says Reds owner diana Beaufort.
“I love training when I see how it empowers
my team. Through mentoring and training
I hope to give them skills to become the
entrepreneurs and successful business
people of the future.
“I value my team and do my best to reward
them through superior training, incentive
schemes, flexible hours and lots of coaching
and support. By providing exceptional
training I’m ensuring my stylists are
motivated and excited”.
Friday 10 June
I will be doing some training with Niq James
on Monday. Feeling a bit stressed out with
everything that’s going on. The salon is selling
heaps of chocolates to try to raise money
towards going to London. Talked to HITO
about a fundraiser I’m is doing in Te Anau at
a school. The Lions club have donated $750
which is amazing but been too busy to do any
more fundraising right now.
Friday 17 June
The training with Niq was really good. I’ve
been practising the Men’s classic cut and
blow wave.
I must send thank you letters to everyone
who has donated money to me so far,
everyone is so kind.
The mock competitions are coming up soon
in the first week of July in Australia. I must
get a list of products that I need to take so
I can pass that list on to Wella so that they
have time to get the products to my hotel
in Australia. Wella have been great support.
I had a telephone conference call with HITO this
week to arrange some more fundraising ideas.
Wednesday 22 June
I had a call with HITO about fundraising again.
I’ll be speaking to the dunedin Rotary Club
to see if they will be able to donate. Also, one
of my clients specialises in marketing so she
might be able to help. I heard that Southern
Salon supplies are going to supply something
to help raise funds. That’s really generous.
I’m getting excited about the mock
competition coming up. Niq is coming with
me. The mocks will be just like the WorldSkills
in London so it’s going to be great practice.
When we get back to New Zealand, all of the
competitors from New Zealand (they call us
the Tool Blacks :-) have been invited by the
Governor General to a dinner in Auckland.
It’s exciting.
Friday 24 June
I’m so happy - just got to attend the local
association competitions for Southland and
Otago and I won the Otago Senior Stylist.
Everyone said that my work certainly had a
WorldSkills look especially my Urban day style.
It looks like all of my training is really starting
to show. Well done to all the other HITO
apprentices who took part, it was a great day.
I found out today that over
$17,000 has been raised
so thank you to everyone
who has supported me so
far. There is still some way
to go so I’d be very thankful
to everyone who donates
to help me get to London
WorldSkills.
To get Laura to London, you can donate at
CHRIS LETHbRIDgE UPDATE
LAURA'S COUNTDOWN DIARy
dUNEdIN PLUMBER SCOTT NICHOLSON ANd LAURA SIMPSON SELECTEd FOR THE “TOOL BLACKS” TEAM TO COMPETE IN THE WORLd-SKILLS COMPETITION IN LONdON THIS YEAR.
www.getlauratolondon.org.nz
If you think that you are the best at what you do, make sure you don’t miss this great opportunity to take part in WorldSkills.
It’s not too late to get involved. HITO is running regional competitions in September, giving you plenty of time to prepare your skills and get some extra training. If you’re an apprentice and want to take part in WorldSkills, all you have to do is apply!
If you’re an employer, you could encourage your apprentice to take part.
Feedback from salons who have people involved in WorldSkills has been extremely positive and the level of skill in the salon has improved. This gives apprentices a fantastic chance to refine skills and to compete against other young people.
COSTSTo get you prepared for WorldSkills, there are specialist trainers available to run training sessions.
The regional training sessions have been massively discounted from $250 to only $150
Entering the competition is $180
SPECIAL OFFERPurchase the training and enter the competition for only $300
REgIONAL COMPETITIONSNelson: 29 August 2011 Wanganui 29 August 2011 Auckland: 04 September 2011 dunedin: 04 September 2011 Christchurch: 05 September 2011 Wellington: 05 September 2011
The winners from each region will go forward to the National Competition in Auckland (November 2011).
"WorldSkills has opened our eyes to the wonderful skills we always use as hairdressers. The new skills have passed onto the rest of my team. Clients have loved the blow drying and dressing skills that we use now.
It’s been amazing opportunity to be involved in WorldSkills. Watching a stylist like Laura grow is a huge inspiration."
Scott (Scott Base - Dunedin)
Laura Simpson - will be competing in London in October
FORMA MAGAZINE | ISSUE 3 | PAGE 9
PROgRAMMES & QUALIFICATIONS
THE ADVANCED CUTTING QUALIFICATION
The National Certificate in Hairdressing
(Advanced Cutting) recognises
the research and design decisions
involved in producing high fashion cutting
work. There are three tasks included in the
qualification, these are:
• Researchingcuttingworkofprominent
stylists, identifying the themes and
influences of their work and creating
a portfolio of your findings.
• Developingaportfolioofyourownwork
and describing what has influenced
your styles.
• Doingaplatformdemonstrationinfront
of other stylists and of a style your have
created. You will explain the cut and
techniques used to create the cut.
HITO have developed a ground breaking
online learning platform for this programme
to recognise the progressive nature of this
qualification and the industry.
So who should do the programme? Well the
programme will be ideal for anyone working
as a senior operator and doing fashion
work. This programme would be a natural
progression for anyone who has completed
their National Certificate in Hairdressing
or who wishes to move into the areas of
platform artist or salon trainer or technician.
Is this you? If so, get in touch with your
Sales and Liaison Manager. Also keep an eye
out for two more Qualifications soon to be
released, and Advanced Colour Qualification
and Competition knowledge qualification.
AT LAST! AFTER LOTS OF dISCUSSION, WE NOW HAvE THE FIRST OF THE NEW MANAGEMENT QUALIFICATIONS REAdY TO BE LAUNCHEd.
SHOTS FROM THE COURSE CONTENTKELLY, YOUR COURSE COORdINATOR
AN ONLINE AdvANCEd PROGRAMME
PAGE 10
APPRENTICE PROFILES
2008 Apprentice of the Year Regional Winner
Since qualifying dorien has wasted no time
pursuing her dream. At just 23 years of age
she now owns her own salon – Jomp Hair
design in Paraparaumu.
“Owning my own salon is something I have
always wanted to do. For the last six months
I’d been managing the team and taking on
more and more responsibilities. When the
opportunity came to buy the salon, I jumped
at it.”
dorien says getting involved in competition
work will be a key way to raise Jomp’s profile.
“We’ve put together a great team over the last
few months and I am really keen for us to enter
competitions and make a name for ourselves”.
dorien is also excited by the opportunity to
support her community.
“Now I have my own salon it’s a great
opportunity to help out our community.
It would be awesome to help schools with
their fundraising, and support organisations
like Women’s Refuge and Plunket”.
dorien says you don’t need to stress about
your final assessment if you have done your
groundwork. But if you don’t do enough
practice, you will fail.
dO
RIE
N V
AN
dEN
bER
G
“My final assessment felt good because I’d
practiced it so many times. It was just like
being at work. Competitions are way scarier
than finals!”
“I knew two months before my final
assessment exactly what I was doing.
Everything was planned and my timings
were spot on. Time management is huge
with your finals”.
“If you fail to prepare, you prepare to fail”
dorien says it’s also important to show your
assessor you have your own sense of style.
“You’ve already shown you have the skills,
so don’t be scared to be different and try
new things. You need to get creative and put
in your own style”.
HITO Apprentice of the Year 2010
Emily knows first hand how important
successful time management is to passing
your final assessment.
“I let time slip away from me when doing my
colour and cut. I went six minutes over time
and ended up having to re-sit. You always
need to allow more time than you think”.
Emily also learnt about the importance of
choosing your models wisely.
“My colour model had hair down to her waist.
It was like doing two hair cuts! You need to
find someone who doesn’t have more hair
than you can handle in a short time”.
Emily passed her perm and hair up in her
first assessment, and had no problems
successfully completing her colour and cut
two weeks later.
As part of her preparation Emily wrote “lists
on everything”. “I had lists of the equipment
I’d need and how long it was going to take
for each task. The first time I wrote down my
times I did it starting at 9am. Unfortunately I
didn’t start at exactly 9am so all my timings
were shot. It’s better to use a stopwatch!”
Emily’s hair up model was the apprentice at
her salon. “Any spare moments we had in
the salon I’d play with her hair”.
EMIl
y F
REw
QUOTE: “ NOw I hAVE My OwN SAlON IT’S A GREAT OPPORTUNITy TO hElP OUT OUR COMMUNITy. IT wOUld bE AwESOME TO hElP SChOOlS wITh ThEIR FUNdRAISING, ANd SUPPORT ORGANISATIONS lIkE wOMEN’S REFUGE ANd PlUNkET ”
gRADUATES TALK AbOUT THE FINALS
FORMA MAGAZINE | ISSUE 3 | PAGE 11
Emily’s other two models were friends.
Emily says Facebook is a great way of
finding friends who may be able to help
you out.
For Emily’s perm she got inspiration from
images in magazines. She also picked up
lots of tips and tricks about making perms
fashionable at a 2757 perm workshop held
by HITO Ambassador Anne Millar.
Now she is qualified Emily is focused on
sharpening up her commercial skills and
speed, and building up her client base.
QUOTE: “ TIMING IS CRUCIAl. ON ThE dAy yOU NEEd TO bE CERTAIN yOU hAVE EVERyThING yOU NEEd. yOU NEEd TO MAkE SURE ThERE ARE NO SURPRISES ANd yOU ARE PREPAREd FOR EVERyThING ”
2008 Apprentice of the Year Regional Winner
Haley says preparing for your final assessment
is hard, but if you do the ground work, you’ll
succeed. “Preparation is the key. You must
practice, practice, practice!”
“Timing is crucial. On the day you need to
be certain you have everything you
need. You need to make sure there are
no surprises and you are prepared for
everything. You might not think you need
cotton wool, but you should take it anyway!”
Haley says she got a lot of support from
her workmates when preparing for her
final assessment.
hAlEy bARRAClOUGh
“It’s important that you never underestimate
who you work with and what they know.
They will all have different takes on concepts.
You need to learn as much as you can from
them, and if you find something that works for
you, use it”.
To find her models Haley successfully
advertised at local secondary schools.
“There was heaps and heaps of interest,
with about 20 girls volunteering. Going to
schools is a great way to find models that
suit your needs”.
She practiced her ‘fashion beach wave’
on her perm model at least seven times,
and her hair up three times a week for the
month leading up to her assessment.
Haley really enjoys competition work, and
is planning to enter the Trend vision Award
and the NZARH regional competitions in
Waikato and Bay of Plenty.
Longer term goals for Haley include owning
her own salon and becoming a tutor.
“I was able to learn so much from others and
I’d love to be able to pass on what I’ve learnt
to the next generation coming through”.
2009 Jasmine Mcbeth Memorial Scholarship Recipient
Louise Webb learned the hard way the
importance of triple checking that your
final assessment models are prepared to
go along with the look you have planned.
Louise was unsuccessful at her first
attempt at unit standard 2757 because on
the day her colour model refused to have
her hair cut. This was despite her model
coming in for two consultations prior to the
assessment, including viewing sketches of
the cut Louise had planned.
To prepare for her final assessment Louise
stuck pictures and descriptions of the looks
she was going to create on the back of her
salon, and studied them whenever she could.
“I got inspiration by looking through
magazines and I even subscribed to Fashion
Tv to see the latest styles. My final looks
were a team effort though – I got great
feedback from my workmates”.
At the end of the day Louise says that if you
have prepared well for your final assessment,
and have thought it through, you will do fine.
“I was really quite nervous, but once you are
in there, it was kind of like a normal day in
the salon. Just focus on your timing and it
all flows from there”.
lOUISE dUNCAN
PAGE 12
Louise was the 2009 recipient of the Jasmine McBeth Memorial Scholarship, and used some of her scholarship to attend Sydney’s Hair Expo in 2010.
“Hair Expo was amazing. I just soaked it all up, attending as many workshops as I could, including ones on colour, hair-ups and cutting”.
In 2009 Louise entered the NZARH photographic competition and the Loreal Colour Trophy. She says these were great opportunities to learn more about photoshoots, especially how to achieve contrast with lighting.
Louise’s future goals including getting involved in more competitions, strengthening her client base, and completing HITO’s Train the Trainer and Advanced Hairdressing Post Graduate
Programmes.
2008 Apprentice of the Year Regional Winner
Mary-Ellen Orchard will always remember
November 7th 2010. It was the day she
passed her final assessment and became
a fully qualified stylist.
“It was one of the best days of my life.
I celebrated by cooking up a big seafood
feast for a group of my closest friends.”
MA
Ry-
EllE
N O
RC
hA
Rd
Mary-Ellen spent many hours preparing for her
assessment for unit standard 2757. She says
her practice definitely paid off on the day.
“I was so proud of my work – everything
went to plan. Although I was nervous I knew
exactly what I was doing and was always
confident that I would pass”.
Three models are required for unit standard
2757 – one for the perm, one for the hair
up, and one for the colour. For the perm
Mary-Ellen worked with one of her clients,
and her hair up model was someone she
had worked with previously. Mary-Ellen
advertised several times before finding
someone suitable for the colour service.
“I didn’t want to make things hard on myself
like a model with too much colour build up,
so I kept on looking until I found the right
model and hair type for my vision.”
Mary-Ellen says she would have practised
her set and perm about 20 times prior to
her assessment. Worried it was looking
‘nana-ish’, she asked her workmates for ideas
on how to make it fashion forward.
She practiced her hair up on her model
five or six times, and her colour service
three times prior to the assessment. It is a
testament to Mary-Ellen’s performance that
her assessor loved Mary-Ellen’s hair up so
much that she asked for a photo of it!
Mary-Ellen is a firm believer that every
hairdresser needs to continue to upskill
and learn new things.
“It was hard once I qualified as I hadn’t thought
about what my next challenges would be.
I knew I needed to keep pushing myself, so
I was excited when I found out about HITO’s
new advanced cutting qualification.”
Mary-Ellen is one of the first hairdressers in
New Zealand to enrol in the Advanced Cutting
postgraduate qualification. Mary-Ellen has also
identified HITO’s management and tutoring
qualifications as future challenges that would
allow her to grow her knowledge and share
her passion.
Although owning her own salon has always
been one of Mary-Ellen’s goals, she says she
doesn’t want to rush things.
“I need to get more experience under
my belt before starting out on my own.
I’ve saved enough to start a salon, but I’m
only 21 and have lots more to learn about
succeeding in hairdressing.
I was recently put in charge of training for
my salon and it’s already given me some
insights into how I will run my own salon”.
STACEy ClEGhORN
2009 Apprentice of the Year Regional Winner
Stacey says planning is key to successfully
completing your finals.
“You need to write everything down and
plan things meticulously. My planning book
described the looks I wanted to achieve,
listed the equipment I would need, and
importantly, detailed how long each part
should take”.
“I also worked with my models in the weeks
leading up to my assessment to make sure
I got everything right on the day”.
Two of Stacey’s models were recommended
to her by clients, and Stacey’s friend was her
other model.
“Clients are really happy to help you out. I’d
just tell them I was looking for models for my
finals and they were great at recommending
suitable people”.
Stacey was unable to attend her off site
assessment so instead paid for her final
assessment to take place in her salon.
“doing it in my own salon was great as
it felt like just another day at work. It was
my natural environment and felt really
comfortable”.
FORMA MAGAZINE | ISSUE 3 | PAGE 13
QUOTE: “ IF yOU ARE PREPAREd ThEN IT’S EASy. bECAUSE I’d dONE ThE PREP wORk IT JUST FElT lIkE ANOThER dAy AT ThE SAlON ”
2007 Apprentice of the Year Overall Winner
Since graduating Tara has moved from
Invercargill to Arrowtown, and back again!
She is now busy saving up for her big OE.
“Moving to Arrowtown was a great
opportunity to start from scratch, surround
myself with new people, build up a brand new
clientele and work with some great stylists. I’ve
now moved back home to Invercargill to save
enough money to travel all around Europe”.
Tara says she plans to travel for about six
months to a year. She is unsure whether
she will be doing any hairdressing
while overseas, but is applying for her
International Certification just in case.
Tara says the “in salon” assessment for unit
standard 2759 was a piece of cake!
“I’d been working as a senior for a while and
already had an established clientele, so it
was just like another day at work. It didn’t
worry me that someone else was watching”.
TAR
A l
Ow
E
TON
I ClA
Rk
E
Tara says the assessment for unit standard 2757
required a lot more preparation and practice.
As part of her preparation Tara developed a
scrapbook detailing the looks she was going
to create and the steps required to achieve it.
“The book had all my planning for the
assessment. It had drawings, photos and
words of all my ideas. It also had lists of
everything I needed to take on the day to
achieve the looks I was after.
“Once I knew what I wanted to achieve,
I practised over and over again until I had
the looks just right”.
Like many other apprentices, Tara was most
concerned about her perm.
“I was really apprehensive about my perm, and
put a lot of work into ensuring it was high end
and fashionable. I was delighted with the end
result – it was my favourite of the day”.
Tara agrees it can be tricky finding models,
but believes clients are a great place to start.
“Clients are really understanding and
supportive when you tell them you are doing
your finals. They’re really willing to help out,
and because you have worked with them
before they have a lot of trust in you which
makes them great models”, says Tara.
2009 Apprentice of the Year Regional Winner
Toni Clarke is now fully qualified and
going places. The Hamilton hairdresser,
who graduated in November, has headed
overseas for her ‘big OE’.
She is currently working in Australia, and has
plans to head to London.
“I want to make it onto the World stage. I was
in the Rodney Wayne Artistic Team, and my
goal in London is to get on a well known
artistic team, learn things and just do it!”
Toni says succeeding in your final
assessment comes down to preparation.
“If you are prepared then it’s easy. Because
I’d done the prep work it just felt like another
day at the salon”.
Toni had a planning book which contained
her ideas for each part of the assessment.
“I came up with the looks I was after by
looking through magazines and bouncing
my ideas off my workmates. I got a lot of
support from my team, especially the girls
who had done their finals over the last
couple of years”.
On the day of her final assessment she had
a different drawer labelled for each model,
each filled with the items she needed.
Toni’s sister was a big help when it came to
finding appropriate models.
“My sister modeled the hair up in the morning,
and then after lunch she was my model for
the perm and cut. My cut and colour model
was a friend from high school, that way I was
only dealing with two models, not three”.
“It’s really important that your models know
what they’re getting into. You need to tell
them how short the cut will be, and how
dark the colour will go! I had worked with
both of my models before so I knew I could
rely on them”.
Stacey’s focus since qualifying has been building up her client base. Her future goals include getting involved in competition work (she has already done some judging) and doing further training. She is particularly interested in learning more about colouring and hair ups.
At HITO we are looking for new ways to find out what you think.
HITO FORUMS give you the chance to share your thoughts, ideas, opinions and pictures with HITO and to see what others are saying online about qualifications, training. You can even share photos of your work and ask for others to comment.
To kick off the forums, anyone who registers and submits a post to the WELCOME forum before 31 July will go into a prize draw to win:
• an amazing pair of Rusk Swivel Gamma Shears (worth over $400).• One of 3 Essensity packs with 4 products (RRP $127 each) courtesey
of Schwarzkopf
Products in each pack will be: • Essensity Color Shampoo 250ml • Essensity Color Conditioner 200ml • Essensity Color Leave-in Mask 200ml • Essensity Natural Shine Serum 50ml
HITO FORUMS
SPECIAL LAUNCH PROMOTION
FORMA MAGAZINE | ISSUE 3 | PAGE 15
It is sometimes said that a picture is worth a thousand words, but sometimes pictures are
just not enough. At HITO we depend on listening to all of the industries that we cover for
qualifiction and programme development. Sometimes we can visit salons, spas and individuals
to find out what you think, but we can’t be everywhere at the same time and listen to everyone.
When we thought about the most popular and growing way of sharing information, it was clear
that more and more information and opinions are being shared online in blogs, forums and
discussion forums. So we decided to move into the 21st century and give a voice to everyone.
GOT AN OPINION - JOIN UP ANd WIN!
JOIN THE CONVERSATION SIgN UP FOR THE HITO FORUM AND WIN
FORUM
1. REgISTERThe first step to being able to take part in
the forum is to register on the forum from
the HITO website www.hito.org.nz/forum
4. POSTClick on reply and leave your welcome
message. You can even upload a picture to
the forum. Now you’re in the draw!
DEFINITION: POST: To leave comments on a forum.
2. VIEWNext look around. You will see lots of
different sections which contain different
discussions. First, go into WELCOME.
5. EXPLORENow come and view the other discussions
and get involved. HITO will review the
discussions regularly for feedback.
3. WELCOMERead about what to do next then go into
POST YOUR WELCOMES HERE to register to
be part of the competition.
6. SUggESTWe want to hear what you think about the
A bEAUTy TRAININg PATHWAyJAYE CLARK, THE HITO BOARd’S BEAUTY CO-OPTEd REPRESENTATIvE, BELIEvES THERE NEEdS TO BE A RECOGNISEd PATHWAY INTO THE BEAUTY INdUSTRY, SIMILAR TO HITO’S HAIRdRESSING APPRENTICESHIP MOdEL.
bEAUTyQUOTE: “hITO OFFERS A
MARVElOUS VEhIClE FOR lIkE-MINdEd INdUSTRIES
TO MOVE TOGEThER ANd CREATE qUAlIFICATIONS
ThAT AllOw OUR INdUSTRIES TO
GO FORwARd”
HITOS FIRST bEAUTy TRAINEE
PAGE 18
Sue Jacobs from The Makeup and
Nail Studio in Hataitai Wellington.
Sue has been in the beauty industry
her entire career and has been the owner
of her own business for 15 years.
“I’m really excited to finally see a nationally
recognised qualification that HITO can
offer” said Sue.
“There are so many cowboys and cowgirls
out there with no formal training or even
an understanding of basic health and
safety. HITO will be able to bring the
same level of standard to the beauty
qualifications that they brought to the
hair industry. Things can only get better.”
Sue believes that the standard of Beauty
services in New Zealand does not match
many international standards and that
having HITO look after the qualifications
and begin to offer programmes is the
first small step to raising standards and
improving the professionalism, skills and
knowledge of the industry.
“I think that getting formal national
recognition for learning on the job is great.
Having a national standard and a wider
range of qualifications within the industry
can only be a positive move. I think that this
will be welcomed by most business owners
in the sector - especially when it comes to
building a strong business and clientele.”
• Havingtherecognitionforalltheyears’
hard work that you have put into the
industry.
• Achancetoproudlysaythatyouare
qualified at a standard that is recognised
throughout the country.
• Helpingthebeautycommunitybecome
a safe industry – where we have
qualified/ skilled people promoting
our industry.
• Thisisachancetoleadtheway
forward in New Zealand and get a
National Qualification. You want to be
part of the future development in the
Beauty industry.
• Thisgivesyouthechancetotrainfuture
trainees and understand the requirements
and demands that are placed on them
during their training.
• Thisalsoboostsyourbusinessimageand
standards of one that takes training and
qualifications seriously.
This is something that is appealing to
clients to know that you want your staff
to be training and recognised for that
achievement.
QUOTE: “I’M REAlly
ExCITEd TO FINAlly SEE A
NATIONAlly RECOGNISEd
qUAlIFICATION ThAT hITO CAN
OFFER”
BEAUTY QBYE QUALIFICATION BY ExPERIENCE
FORMA MAGAZINE | ISSUE 3 | PAGE 19
HITO BEAUTY UPDATE
S ometimes the cogs of change
move slowly but there are times
when this is the best thing.
Taking the time to ensure that the
qualifications for beauty are robust and
will service the industry and its clients
well into the future is our aim.
As you will be aware the government
extended the scope of HITO to include
beauty a couple of years ago. The first
steps for HITO was to work with
New Zealand Qualifications Authority
to have the current qualifications moved
over to HITO. This took some time as
we identified some qualifications that
needed updating before we even had
full consultation with the industry.
This also meant starting to look at
the moderation activities for the
training providers who were using
the unit standards and national
qualifications. One of the most
significant changes has been having
a dedicated moderation team and
moderators working with the training
providers and industry to identify
the required standards. Ensuring that
when assessment takes place that the
minimum standards are maintained are
checked. This is a change for the tutor
assessors therefore HITO is working
alongside providers in the first instance
to support them with this change.
For those in the industry it may take
some time to see any direct change
however students attending full time
training will receive the benefits when
they are assessed and awarded
their units.
For training providers who are not using
the national qualification HITO is not
currently able to moderate or oversee
the moderation and award of these
different branded qualifications.
With the recent publicity of the public
receiving services that are potentially
causing harm it is an even more critical
time for the industry to focus on
staff having robust qualifications and
ongoing training.
hito.org.nz HITO FORUMSgot an opinion?
INJURIES HIGHLIGHT NEED FOR VIGILANCE
H ITO, the Industry Training
Organisation (ITO) responsible
for the training in the Barbering,
Beauty and Hairdressing industries, is
warning consumers of the need to be
vigilant following recent media coverage
of ‘poor’ services causing harm.
Recent media coverage of clients
receiving services that have caused
harm reiterates the need for high
quality training and qualifications.
“Unfortunately a small minority of
salons in the beauty and hair industry
operate below industry standards.
This can harm both clients and the
industry reputation.”
HITO manages national qualifications
in the beauty and hair sectors, and
encourages everyone in the industry
to use these qualifications as the
benchmark for standards.
“National qualifications help ensure
staff have the skills expected of
professionals. A vital part of our training
is around the importance of following
manufacturer’s instructions and
ensuring client safety at all times.”
While we all have every sympathy
for the victims who had received poor
services, unfortunately, it is a case of
‘buyer beware’.
“Consumers needed to be vigilant about
the level of qualifications that their
stylist or therapist holds. You have the
right to expect a minimum standard of
education from those in the industry.
You would never let an untrained
electrician wire your house, and you
should never let an untrained hair
or beauty stylist loose on your body”.
Currently HITO is in the process
of looking at ways in which
we can contact every salon /
clinic in New Zealand to get an
overview of what the beauty
industry wants in terms of
qualifications for the future.
Please look out for someone from
HITO making contact with you
over the next few months. Until
then HITO will be at the Beauty
Expo so we look forward to
meeting and talking to you then.
For more information and comment, contact Erica Cumming, HITO Chief Executive, (04) 499 1180
PAGE 22
ALISON MURRAY HITO Board Chair Alison Murray has been a passionate advocate of apprenticeship training ever since opening up her first salon 30 years ago.
“It’s great seeing apprentices grow and develop. You see them go from knowing nothing to cutting and colouring hair, interacting with clients, and transforming into a true professional.”
Alison has been on the HITO Board for five years, and throughout this time has been a strong advocate of the need to develop higher level qualifications. Alison is therefore delighted that HITO has registered its first postgraduate qualifications – the National Certificate in Hairdressing (Advanced Cutting) and the National Certificate in Hairdressing (Advanced Colouring).
“The Level 4 Hairdressing national certificate will always represent the standard for those entering the industry. But it’s increasingly important for stylists to keep learning throughout their careers in order to not only meet, but exceed, client expectations.”
Alison says the best advice she has for young apprentices is to love your career with all your heart, strive for excellence,
and respect the people around you.
ANNE MILLARvice Chair Anne Millar and her husband Phillip purchased their first salon in 1972.
“I’ve always been a big supporter of apprenticeships. They are an investment and the more you put in, the more you get out”.
“It’s really exciting seeing apprentices grow. We don’t hide the fact that some staff aren’t yet qualified, and our clients get a real buzz out of seeing apprentices develop as well”.
“HITO does so much for apprentices and
the standard of hairdressing. They set the
standard and with the right support and
training, excellence will happen.
“At the end of the day good training sticks out
a mile and it’s important we do all we can to
ensure people are exposed to good training.
Anne says the best advice she has for
those starting out their careers is to follow
your dreams.
“I have always had dreams and still do.
If you follow your dreams they will happen”
BLAIR ASTWOOdHITO Board Member Blair Astwood literally grew up surrounded by barbering.
Blair’s father Ray started up 5x Roads Barbershop, and Blair has been in and around the shop for almost as long as he can remember. He is now the director at 5x Roads, and recently qualified as a barber through HITOs QbyE programme.
Blair says that the apprenticeship model and the barbering national certificate work well for the industry.
“The qualification is a good match with the requirements of a commercial barbershop. Having the qualification enables you to build
your own career and future”.
ELAINE GARdINERHITO Board Member Elaine Gardiner is living proof that it’s never too late to do New Zealand’s essential hairdressing qualification.
despite having 30 years of hairdressing experience and having achieved the London City and Guilds hairdressing certificate, ten
years ago Elaine undertook the National
Certificate in Hairdressing.
Elaine believes many salons could better
utilise the skills and passion of apprentices.
“You need to invest time in your apprentice.
You are not going to get your investment
back if you keep them at the basin”.
Elaine says that one of the biggest challenges
facing training in the hairdressing industry is
how it adapts to increasingly high levels of
specialisation.
“In the future salons will specialise in certain
aspects of the industry, such as blow waving,
perming, colouring or long hair. The National
Certificate will always be the benchmark for
the industry, but stylists will increasingly require
postgraduate qualifications”, says Elaine.
JAYE CLARKJaye Clark has worked in the beauty
industry ever since training as a beauty
therapist in the late 1970s. Over this time
she has been involved in all parts of the
beauty industry, including retail, training,
and owning her own clinic.
Jaye is the Beauty co-opted representative
on the HITO Board and one of her main
goals is to oversee the development of a
fit for purpose qualifications that meet the
industry’s needs.
“At the moment there are far more people
training to be beauty therapists than there
are jobs in our industry. What makes this
issue worse is the large number of local
qualifications on the national framework.
Employers are confused and the quality of
the training ranges from good to shocking.”
“The current beauty national qualifications are
up for review, making this the optimal time to
build beauty therapy qualifications that are fit
for purpose and industry endorsed”.
RIA BONdRia Bond, HITO board member and NZARH
president respectfully declined to be profiled
in the magazine.
THE HITO bOARDAbOUT HITO
FORMA MAGAZINE | ISSUE 3 | PAGE 23
HITO doesn’t actually train
hairdressers, barbers or beauty
therapists. Instead, we develop
national certificates and arrange for
apprenticeship training to happen.
The actual training takes place in salons,
and when apprentices are directed to other
training providers. We work with salons to
ensure they can support and nurture their
apprentices. We also work with polytechnics
and other training providers to ensure off
job training is up to scratch and nationally
consistent.
HITO subsidises Off Job Training
A big benefit for apprentices is that HITO
subsidises 75% of off job training costs.
Off job training fees for first and second
year apprentices are $525 a year. HITO’s
subsidy means that as well as getting $525
from each apprentice, HITO pays the provider
$1575 per apprentice. HITO also actively
supports third year apprentices with training
fee subsidies. These subsidies make training
fees much more affordable for all apprentices.
So how does HITO afford it?
For each apprentice that we have, we
receive money from the Government.
But there’s a catch. The Government will
only provide funding if there’s evidence
that salons are also contributing towards
training costs. So HITO must also receive
funding directly from the salons who have
apprentices. At the moment this funding
is collected as part of a salons Association
membership fee, apprentice fees or
employer fees.
Simply, for every $1 that HITO receives from
our industry towards training, we get $2 from
Government. The Government has signalled
that they expect more and more of the costs
of industry training to be met by industry.
Training is an investment and benefits business
Research shows that the investment
industry makes in HITO and industry
training is a good one. To assess current and
future training needs, workshops were held
last year with salon owners, apprentices,
NZARH, education, training providers and
other stakeholders.
A key finding was that apprenticeships are
generally considered to work well, with
direct benefits to both the salon and the
apprentice. We followed up this research
with a study that showed that as long as
an apprentice stays with the salon for two
or more years, employing an apprentice is
profitable. The longer the apprentice stays,
the greater the financial return to the salon.
Other Benefits and Career Pathways
There are also benefits which are harder to
measure, such as our ongoing work to extend
the career pathways available to hairdressers.
There are now hairdressing programmes
and qualifications ranging from foundation
skills for secondary school students right
through to postgraduate qualifications.
Our postgraduate qualifications include
advanced cutting and colouring
qualifications, as well as a train the trainer
programme for those passionate about
developing the skills of our future stars.
We are also updating and improving a range
of beauty national qualifications, with the
goal of developing a seamless qualification
pathway in the hair and beauty sectors.
Celebrating Success and Achievement
As well as qualification development, we
work hard to encourage and celebrate
success. This is critically important if we are
to be seen as a professional and respected
industry. Each year HITOs Annual Awards
showcase up and coming hairdressing
talent, and celebrate the efforts of salons
and tutors that are developing future
hairdressing leaders.
International Competition
Recognising the lack of International
competition for young hairdressers in
New Zealand, HITO has thrown its weight
behind WorldSkills. WorldSkills is the
equivalent of the Olympics for young people
involved in trade and technical training
programmes, and is held every two years.
Last year we ran New Zealand’s inaugural
national WorldSkills hairdressing competition,
and we are now supporting the overall
winner achieve her goal of attending this
year’s International WorldSkills Final in London.
Helping Employers to Grow
HITO is increasingly focused on helping
salons become more successful. We hold
regular Employer Professional development
workshops that allow employers and
trainers to discuss questions relating to
business, employment, literacy and training.
Not only are these a great opportunity
to network, but attendees are gaining
great knowledge of employment law and
learning tips and tricks on how to increase
productivity and profits.
This is just a snapshot of some of HITOs
current activities. Although what we do is
wide ranging and varied, at the end of the
day our objective is relatively simple.
Everything we do is focused on developing an industry which is qualified, professional and innovative.
This will help to create an environment
where learning happens all the time, and
people are given all the tools they need to
achieve their goals and dreams.
You can find out more about what an ITO
is and how ITOs work by visiting the
following websites:
• TertiaryEducationCommission www.tec.govt.nz
• IndustryTrainingFederation www.itf.org.nz
EVER WONDERED AbOUT HITO AND HOW WE’RE FUNDED?
THE ANSWERS MIGHT SURPRISE YOU.
PAGE 24
HITO NEWSNEW WEb RESOURCE FOR bUSINESS OWNERSThe department of Labour has launched a new web resource called Infozone: Business Essentials. This resource helps employers, particularly those with small and medium
businesses, understand the law relating to employment relations and health and safety.
HOW CAN INFOZONE: BUSINESS ESSENTIALS HELP ME?
Health and Safety:
A safe and healthy work environment is essential. Not only will it help avoid tragic and costly
accidents, but good health and safety practice encourages staff retention and contributes to
improved productivity, efficiency and profit.
Infozone: Business Essentials helps support businesses to set up that safe and healthy work
environment by providing templates, examples and links so you can see how it can be done
and gives you the information you need to get it right.
Employment relationships:
Having good employment relationships is essential for a happy and productive workplace.
Employing and retaining the right people is vital to every business and having written
employment agreements are a key step in that process.
Infozone: Business Essentials can step you through the correct employment procedures for hiring,
managing and paying people. There are templates, documents and calculators available to help.
When it’s time to end a working relationship Infozone: Business Essentials can help you to avoid
costly mistakes by supplying you with guidance on following a fair and reasonable process.
To find out more about the Infozone: Business Essentials website visit
www.dol.govt.nz/infozone/businessessentials/
HITO CONSTITUTION UPDATE
Over the past two years
you may have been aware
of the time, energy and
commitment that HITO has invested
in working with industry to redevelop
the HITO constitution.
You may also be aware that at the
HITO AGM in March this year, HITO
member representatives indicated
that the new constitution was almost
ready, but required some additional
consideration around membership
in particular.
Since then, the HITO Board has been
considering all feedback and has
invited a number of industry people
to form a working group to bring a
final working document to the Board
for consideration.
The members of the working group
who have agreed to participate are:
• AngelaKing
• AnneMillar
• BlairAstwood
• CathyDavys
• CathrynBaarspul
• DavidShields
• JayeClark
• MariannaGlucina
The facilitator for the working group
will be Sharon van Gulick and the
working group will be supported by
Erica Cumming and Rob McMaster
from HITO.
The first meeting for the working
group took place on Monday 20 June.
The next meeting will take place on
26 July 2011.
Also at that meeting was Maria Clarke
(Maria Clarke Lawyers) specialising
in giving legal and strategic advice
on a wide range of issues including
constitutions, governance and legal
structures, charities and intellectual
property protection.
The HITO Board expect to have a
completed report from the working
group and be able to consult widely
with all of industry on the outcomes
later this year.
Over the past few months, HITO
has been updating all of our
contact details for learners and
employers and we have noticed that
sometimes employers and apprentices
forget to let us know when there has
been a change of circumstances.
If you have changed your address,
phone number or email address,
please contact HITO on (04) 499 1180
to let us know about your change.
Also, if you are an employer, please let
us know if an apprentice leaves your
salon. Not only will that help us keep our
records updated but it will ensure that
HITO doesn’t charge you incorrectly.
KEEPING HITO UPDATED
PAGE 26
Recently the media reported on the “waste”
of tax payers money from Industry Training.
At HITO we talk facts. While there have been
some ITOs who have had to return some
money to Government, it is important for HITO
to be clear about how we are performing.
At HITO, nearly 300 young people a year are
getting qualified for the job they are in. With
90% of those graduates being under 25, that
is of huge benefit to both the industry and the
economy as not only are industry employers
getting (and keeping) young people in work,
HITO is ensuring increasing skill levels.
The HITO credit completion rate for 2010 was 95%.
The actual average ITO credit achievement rate was only 50%.
It’s important to also remember that when
comparing credit achievement on a full time
course and an ITO programme :
ITO trainees are in work, which makes credit
achievement slightly different than for full-time
students who don’t work.
Industry actually contributes a third of the cost
of industry training (which is roughly a third
the equivalent cost of full-time funding)
so actually, HITO gives the taxpayer and
NZ a pretty good return on investment.
The Tertiary Education Commission
acknowledges that HITO is a high performing
ITO which is shown in the strong industry
endorsement of your qualification being
the only nationally recognised standard.
IN 2010, HITO REPORTEd IN OUR ANNUAL REPORT THAT:Number of completing graduates in 2010: Hairdressing 270
Barbering 11
Credits achieved in 2010: Level 1 1,588
Level 2 24,242
Level 3 54,007
Level 4 32,766
Level 5 944
National Certificates issued in 2010: Hairdressing 277
Salon Support 71
Barbering 6
Management 1
Age of Apprentices (does not indicate what the average age is overall): 16 - 19 years 29%
20 - 24 years 54%
25 - 29 years 9%
30 - 34 years 3%
35 - 39 years 2%
45+ years 1%
RESPONSE TO THE MINISTER
Date Location Time
Mon 4 Jul Wellington (The HITO National Office) 6.00-7.30pm
Mon 11 Jul Auckland (Bettjemans) 10.00-11.30am
Mon 11 Jul Pukekohe (Rettro Hair) 1.30-3.00pm
Mon 11 Jul North Shore (Premier Hairdressing College) 6.00-7.30pm
Wed 13 Jul Whangarei (Jagged Edge) 6.00-7.30pm
Mon 18 Jul Taranaki (Western Institute of Technolo gy) 6.00-7.30pm
Mon 25 Jul dunedin (Scott Base) 6.00-7.30pm
Mon 8 Aug Napier (Eastern Institute of Technology) 6.00-7.30pm
Mon 13 Aug West Coast (Artico in Greymouth) 6.00-7.30pm
Mon 22 Aug Nelson (Nelson & Marlborough Institute of Tech.) 6.00-7.30pm
TBC Christchurch TBC
“With the right support and training, excellence will happen.”
Gabrielle Bundy-Cooke, Spectra
“We need to raise the bar and we need to train.”
Phillip & Anne Millar, Headquarters Remuera
For 2011, HITO will again be offering nationwide forums between June and August covering a wide variety of topics including:• How to train when you’re busy.• How to make training work for you and your business.• How to retain apprentices.• Get the best value from your apprenticeship investment.• Providing the best support for your apprentices.• Employment updates.
The forums are open to all employers and trainers.
Cost : $40 > Please call to register and pay for your place. ou can pay by invoice, cheque or credit card (Mastercard or visa).
To register & pay, log on to
EMPLOyER PROFESSIONAL DEVELOPMENT
The competition is open to hairdressers in a current HITO apprenticeship and also to those in a full-time hairdressing training course. When you enter, you will be sent a photograph and mannequin head. Once you have styled the head to recreate the style on the photograph, take a photograph and email it to HITO.
THERE ARE 3 AWARDS• Facebook people’s choice - chosen by HITO fans on Facebook.• Awards people’s choice - chosen from the guests attending the awards.• Judges choice - judged by a panel of judges.
At the 2011 Industry Awards on Sunday 20 November in Auckland, the winning photographs will be announced.
To help cover the cost of the mannequin head, there is an application fee of $80 payable on application.
PRIZESEach winner will receive a digital camera and a special award basket of products. and will be featured in the HITO Forma magazine.
APPLY Fill in the short form below with a cheque for $80 (made payable to HITO) and we will send you a copy of the photo, a mannequin head and the email address to submit your entry.
CLOSING dATE The closing dte for completed photographs to be returned is 7 October 2011.
Your name
Your address
Your contact number
Your email
HITO year 1
HITO year 2
HITO year 3
HITO year 4
Full TIme Training
Training Provider name
Your salon name
Your salon address
Now post you application and $80 cheque to HITO, Photo Competition, PO Box 11764, Wellington GOOd LUCK!
My $80 fee is enclosed
PAGE 28
One of the certainties in our
business is that things change
all the time. What’s hot one day
can be outdated the next. That’s why it’s
so important for hairdressers to keep
challenging ourselves and to keep learning.
HITO’s National Certificate in Hairdressing
(Professional Stylist) is the essential
qualification for our industry. Most stylists
obtain it through doing an apprenticeship –
the traditional pathway into hairdressing
and barbering. Now experienced
hairdressers who have not had the
opportunity to complete an apprenticeship
are able to have their experience counted
towards this qualification through HITOs
QbyE programme.
As our industry becomes more specialised
and our clientele become more discerning,
it’s important we keep learning and
developing our skills.
To support the increased number of
career pathways now available, HITO
continues to develop new postgraduate
qualifications.
ENSURE THE LEARNING NEVER STOPSPROgRAMMES & QUALIFICATIONS
National Certificate in Hairdressing Management (Level 5)
This Level 5 qualification provides
the skills and knowledge required
for salon management, assessing or
training. Hairdressers can specialise in
areas such as Workplace Assessment,
Tutoring or Salon Management.
If you want to become an assessor
or tutor, or find out more about
effectively managing a salon, then
this qualification is for you.
Train the Trainer Award
Many qualified stylists want to
‘give something back’ to the next
generation of stylists. To support
stylists with training apprentices
or other staff HITO offers the Train
the Trainer Award. doing this
programme is a great way to pick
up tips and tricks for successfully
inspiring, motivating and getting
the best out of your apprentices
or other staff. It can be a stepping
stone to the National Certificate in
Hairdressing Management (Level 5).
Postgraduate Yourself!
There are now more pathways than
ever before available to hairdressers
- it is an exciting time to be in our
industry! To find out how you could
take advantage of the different
postgraduate programmes available,
talk to your regional HITO Sales and
Liaison Manager or go to
www.hito.org.nz
National Certificate in Hairdressing (Advanced Cutting) (Level 5)
After extensive consultation and
development, HITO is delighted
to announce the first of the new
Advanced qualifications
Advanced Cutting - is ready to be
launched. The programme will be
ideal for anyone working as a senior
and doing fashion work.
The National Certificate in Hairdressing
(Advanced Cutting) (Level 5)
recognises the research and design
decisions involved in producing high
fashion cutting work. There are three
tasks included in the qualification:
1. Researching cutting work of
prominent stylists, identifying the
themes and influences of their
work and creating a portfolio of
your findings.
2. developing a portfolio of your
own work and describe what
has influenced your styles.
3. doing a platform demonstration in
front of other stylists and of a style
you have created. This involves
explaining the cut and techniques
used to create the cut.
HITO have developed a ground
breaking online learning platform
for this programme to recognise
the progressive nature of this
qualification and the industry.
National Certificate in Hairdressing (Advanced Colouring) (Level 5)
The National Certificate in
Hairdressing (Advanced Colouring)
(Level 5) will also be launched
later this year. Completing the
qualification will show that you
are experienced in a wide range
of advanced hair colour work, and
able to identify emerging trends and
styles in advanced hair colouring. It
will also show that you can identify
and correct colour problems in hair.
Key elements include presenting
a portfolio of your own advanced
hair colour work, completing a
live platform presentation of an
advanced hair colour in front of a
live industry audience and solving
colour problems.
FORMA MAGAZINE | ISSUE 3 | PAGE 29
Over the last few years HITO has
worked hard to develop ways
to improve literacy levels within
the hairdressing and beauty industries.
HITO have worked with adult literacy experts
Workbase to develop profiles of the literacy
and numeracy demands of people working as
hairdressers and beauty therapists. These job
profiles provide a clear picture of the reading,
writing, speaking, listening and calculations
people working in these industries have to do.
Workbase’s Susan Reid says that the profiles
show that how many literacy and numeracy
demands there are for apprentices and people
new to hairdressing and beauty therapy.
“All apprentices have to estimate how long
a service will take, make bookings, calculate
costs and accept payments. They also need to understand complex concepts such as skin conditions and scalp disorders, complicated ratios when mixing colours, and the need to closely follow manufacturer’s instructions. They also have to keep up with changes to techniques and products, and be able to explain these to clients.
“By developing the necessary literacy and numeracy skills for these jobs we can reduce errors such as overbooking, and can reduce wastage for example of colour and other products. Like any business, reducing waste makes a big difference to salons’ bottom line.” says Susan.
HITO’s strategy for developing literacy and numeracy skills has been to make sure that the people training apprentices have the skills and knowledge to support literacy and promote learning.
All HITO Modern Apprentices have a literacy assessment when they sign up. This provides
the employer, tutor and the apprentice with a chance to identify any literacy and numeracy gaps and look for ways to support theapprentices to develop all the skills they need for success.
HITO work closely with off job tutors so that they know how to build the literacy and numeracy skills of apprentices by embedding literacy and numeracy into off job training. HITO have also talked to product companies about how their training needs to take into account literacy and numeracy concepts.
Most apprenticeship training occurs within salons so HITO is now focusing on ways it can better support salons to meet the literacy and numeracy needs of their apprentices. This includes teaming up with Workbase to develop an interactive dvd that will assist salon trainers to deal with some of the literacy and numeracy issues
experienced within salons.
DEVELOPINg LITERACy SKILLS
SUSAN REID
Completing HITO’s Train the Trainer
programme has helped Sheena Quinn
fulfill her career goal of becoming a
hairdressing tutor. Sheena’s accomplishment
is made even more impressive by the fact
that she is only 26 years of age, making her
one of the youngest hairdressing tutors in
New Zealand.
“I always thought I wanted to be a hairdresser forever. But as apprentice I benefited so much from having a great trainer that I wanted to give back to the industry. I wanted to help nurture and grow the stylists of the future,” says Sheena.
Sheena did her apprenticeship at visage Salon in Napier, and continued to work there for three years as a senior stylist. during this time she also had the role of training visage’s apprentices.
“I really enjoyed training apprentices but wanted to learn more about their different learning styles and how I could better tailor the training to suit each apprentice’s needs,” says Sheena.
It was only after phoning up HITO that Sheena found out about the new Train the Award.
“It had been three or four years since I achieved my national certificate and I
wanted to get something else under my belt,” says Sheena.
Sheena completed the Train the Trainer programme in nine months, while working full time at visage. Sheena was able to access extramural support from Whanganui UCOL while she was doing the programme.
“I was told Train the Trainer would be hard but I found it really easy to understand. It was simple to follow and I could apply what I was learning straight back to my apprentices,” says Sheena.
As part of the programme Sheena did case studies on her apprentices, and these were counted as evidence towards achieving some of the unit standards.
“Train the Trainer taught me how to make training exciting and educational. It has also increased my confidence as a trainer. It’s helped me better understand each learner’s different learning style, and given me the skills and tools to support learners get the best possible results,” says Sheena.
Undertaking the Train the Trainer programme confirmed to Sheena how rewarding a career as tutor would be. Since successfully completing the programme she has been appointed as a tutor at EIT, achieving one of her career goals in the process.
Sheena recently qualified as an ‘industry assessor’, and her next developmental goal is to do the National Certificate in Adult Education and Training.
TRAIN THE TRAINER - SHEENA QUINN
PAGE 30
The New Zealand Association of
Registered Hairdressers Inc. is the
umbrella organisation for 15 Regional
Associations run by hairdressers for
hairdressers, and is the only organisation in
New Zealand that is truly representative of
the needs of hairdressers in business today.
The Association was set up to give
support to salon owners and employers of
hairdressing apprentices. It also promotes
high industry standards and ideals and
gives hairdressers the opportunity to show
their creative and commercial skills in a
competitive environment through regional
and national hairdressing awards.
The Association’s aim is to help members
with advice on the myriad of issues
surrounding those in business today, with
information to help deal with legal, insurance
and employment issues as well as with the
everyday problems that are encountered.
Membership is open primarily to Salon
Owners and Salon Managers, with
secondary membership available to a range
of other people involved in the hairdressing
industry. Salon owner members are either -
1. Qualified hairdressers with a Certificate of
Registration (issued through the NZARH)
2. Non-hairdressers who must employ at least
one qualified hairdresser who holds
a current Practicing Certificate.
THE BENEFITSBelonging to the Association enables
members to network with many of the most
successful hairdressers in New Zealand and
also offers opportunities to:
• takeadvantageofthesavingsgenerated
through the Association’s negotiated
rates on a large variety of essential
business services.
Enter the range of competitions run by the
Association incorporating:
• BusinessAwards
• PhotographicAwards
• TheFashionHairDesignAwardsandthe
Trans-Tasman Oceanic Hairdressing
Master Award.
• Attend nationally and regionally co-ordinated
workshops and events.
Cardplus Shell Fuelcard
5 cents a litre
discount off pump
prices, up to 35
credit free days,
no transaction fees,
PLUS Fly Buys points
on all Fuel purchases
Business Banking
BNZ can provide complete business
and personal banking benefits for
NZARH members.
Eftpos Terminals
Available through Smartpay Cadmus,
from $9.95 per week, see
www.smartpay.co.nz for more info or call 09 4427752.
Phone Deals
Special landline rates, $10 TXT and
4 mobile call plans, terms and conditions
apply. Find out more on Telecom
offers on the https://www.telecom businesshub.co.nz/nzhairdressing
Training Benefits
HITO annual employer fee for individual
apprentices is waived. This is a huge cost
benefit for employers of apprentices.
Non-Association members are required
to pay $435 per apprentice, per year.
Members’ Pack
Including Certificate of Registration,
window sticker, diary, competition
handbook, a free copy of our quarterly
magazine Headlines.
Use Of The NZARH Logo
Include the NZARH logo in all your
advertising for your salon, let the public
know that you’re a member salon and you
stand by the Guarantee of Professional
Hair Care.
Occupation Health & Safety Guides
These guides have been specifically
developed for your salons needs.
Endorsed by Occupational Health
& Safety.
PPNZ
PPNZ administers the ‘permission to
play in a commercial environment’
rights on behalf of record companies
by issuing Public Performance Licences.
It’s not expensive, in many cases a
licence can cost as little as 27c per day.
PPNZ have offered member salons a 5%
discount on licence fees.
Jim’s Test & Tag
Offers a special corporate rate to
members regardless of your location or
size, for testing electrical equipment used
in the salon to meet the current legislation.
My Marketing Expert
Attract the customers you want and
keep them coming back for more with
this tailored marketing tool.
Insurance
Business packs and medical insurance
schemes specifically designed and
priced at our special members rate.
The Insurance Brokers (TIB) provide
wholesale premiums, no increase if you
make a claim & the most comprehensive
Liability & Indemnity insurance in the
marketplace, as well as the Workplace
Accident scheme that has be specifically
designed and priced for members.
Employment Relations Advisory Service
The Services of an Industrial Lawyer
with many years experience dealing
with the hairdressing industry is
available, with the first call being paid
for by NZARH!
Employment Agreements
A template is available for members to
tailor to their specific needs.
Best Practice In Business Guide
designed specifically for salon owners
to up skill them in the areas of Human
Resources and Management. The
guide includes templates from writing
a business plan to job descriptions for
staff members.
Competitions
Members are eligible to enter into their
Regional Competitions, Photographic
Competition & Business Awards. This
showcases your talented staff and salon.
Website Listing
Your salon will be listed on our website
including a map with directions to
your salon.
NZARH THE HARDRESSING PROFESSIONAL BODYIN TOdAY’S BUSINESS WORLd, EvERY BUSINESS NEEdS GOOd PROFESSIONAL SUPPORT ANd AdvICE IF IT IS TO SUCCEEd. THE
BENEFITS
PAGE 32
As employers there are several facets
to taking on an apprentice – to
grow your business; to contribute
and invest in the future of our industry;
but ultimately, however, it is to support your
apprentice to the completion of their National
Certificate. Once this is achieved, everything
else will fall into place along the way.
Far too often the mistake is made that
employers and/or trainers consider their
‘job done’ at the completion of Off Job
Training. This is not so, the employers and
trainers responsibilities do not stop at the
end of the apprentice’s third year classes.
The training agreement identifies that
you are required to continue training
and mentoring the apprentice until
the completion of their qualification,
i.e. when they have achieved their two
final assessments – Unit 2759 - In salon
Assessment, and Unit 2757 - Final Assessment.
Although by the end of their third year the
majority of apprentices are in charge of their
own column, and operating like seniors,
they still look to their employer / trainer for
guidance, encouragement and support.
Gaining their qualification is a big deal for
them, they want you to help but sometimes
don’t know how to ask for the right kind of
help. There have been occasions when
HITO has heard from apprentices that
they ‘got no help from their employer
/ trainer when preparing for their final
assessments’. This can be soul destroying
for an apprentice, and at times results in
incompletion of one or more elements
of their 2757 assessment.
Your apprentice needs your help to
complete their qualification. So next time
you have an apprentice preparing for their
final assessments, ensure that you get
actively involved in helping them complete
their 2759 & 2757 Journey.
Remember the 3-P’s – Planning, Practice
and Preparation – and what you can do to
support your apprentice!
Watch them grow and develop in confidence
when they gain their qualification, and know
that you were a key part to them completing.
That helps build their loyalty to you also.
THE ROAD TO HAIRDRESSINg COMPLETIONA GUIDE FOR EMPLOYERS & TRAINERS
EMPLOyERS
v Be available.
v Plan how they can build their client base so that they are
operating an effective column of
their own with a minimum of 25 clients each week.
v Ensure that you know what they need to do to complete the
two final assessments.
v Attend the guidelines meeting with them.
v Provide training sessions on fashion work, e.g. fashion pe
rm winding, fashion setting,
and fashion hair up.
v Ensure they understand what ‘current’ fashion is.
v Help them indentify if they have any gaps that need filling
.
v Ensure that they know all of the manufacturer’s instructio
ns for products they plan to use.
v Talk to them about the best models they could use.
v Allow them the time to practice on their models, and provi
de advice.
v Talk to your product company technician for additional adv
ice on fashion work.
v If you are unsure yourself, talk to a local industry asses
sor, or contact your Sales and
Liaison Manager.
Some of the things you can do to support your apprentice in preparing for
their two final assessments:
FORMA MAGAZINE | ISSUE 3 | PAGE 33
gALLERy
THE HAIRdRESSING COLLEGE PRESENTEd A 50’S FASHION SHOW WITH SOME OF PALMERSTON NORTH & FEILdING’S
MOST PRESTIGIOUS HAIRdRESSING SALONS IN MAY.ALL MOdELS WERE FROM THE 50’S ERA WITH THE HAIR STYLEd TO SUIT
THE ERA. THERE WERE THREE SHOWS SWIM WEAR, dAY WEAR ANd IN EvENING WEAR.
Fifties FASHION SHOW
PAGE 34
Phixx Hairdressing Stylist Mary Ellen McGregor Dunn assisted by Hannah Bond 3rd Year Apprentice
Jo is wearing a gorgeous floor length gown
in ‘blush’ The boddis is rouched to enhance
a slender waist and the eye is drawn over
one shoulder to a floating veil of fabric
at the back. Jo’s glossy brunette hair is a
sophisticated chignon, embellished with
a diamante’ accessory.Long white gloves
complete the look and ensure that Jo will be
the bell of the ball.
Veronica JaneKate Blayney 2nd Year Apprentice
A cheeky fun up-do, classic late 50’s, with
a bow feature in the front. Wonderful day
to evening look. Kate created this style for
Luca enhancing her warm blonde colouring
and beautiful features. Luca is elegance
and 50’s glamour from the top of her head
to the tip of her toes! Pearls and gloves are
the perfect accessories to the stunning
deep blue classic gown- sophisticated and
beautiful.
The Right CutMelanie (Senior)
This modern chick interpretation was
inspired by classic rockabilly. Rockabilly was
one of the first styles emerging in the 1950s
as a mash up of rock and rolled, and hillbilly.
The style encompasses a young, classy, fun
look that pushes the boundaries and can
still be seen by music and fashion icons
of today. Evening wear in the 1950s was
very formal and elegant. This is reflected in
Rebecca’s outfit, and fine and glamorous
jewellery. Rebecca’s Stylised hair-up is a
interpretation of how fringes were worn in
the 1950s rockabilly era, by using French
roll techniques.
MOST ARTISTIC CONCEPTThe Right CutSamantha Johnson Apprentice (due to sit Nat Cert)
Elegant to casual without to much fuss.
This glamorous hairdo is casual enough
for the beach and day, but still elegant for
the evening using soft curls and adding a
feather hairpiece.Tonight Abby is off to a
debutant ball. She is dressed like a princess
in a beautiful Blue ball gown, trimmed with
sliver and white. it is feminine and classy
with lace and frills, complemented with
white accessories including pearls, gloves
and a flower bouquet.
vINTAGE COUTURE AWARdHamish’s on BroadwayStylist Natalie Anderson (Salon Owner)
Rolls, curls and hats- 50’s essentials. Pinned
up curls at the back and sides create the
classy 50’s softness. A low roll onto the face
compliments the over all look. To finish the
look and add the extra twist the hair (hat
made of models hair) sits in the essential
50’s position, just off to the side. Lets this
lady is ready for the ball, but not without her
corsage from her date. Glam, glam, glam.
This halter neck exquisite emerald green
dress shows just enough leg and neck to be
Fifties FASHION SHOW
1st PLACE
3rd PLACE
2nd PLACE
sexy and classy. With fur and black jets
this lady is ready for the ball, but not
without her corsage from her date.
QUOTE: “Every inch a lady.”
OTHER APPRENTICES/SENIORS INvOLvEd:Felicity Wilson from The Right Cut3rd Year Apprentice
Amanda is every bit a savvy debutant,
smooth & sexy, big & bouffant, with ends
flicked out , supporting a classic white Alice
band Ö.Öa feel from the movie “hairspray”
Amanda is new dressed to accompany her
new beau too his employers cabaret.
He has asked her to put her playfulness
away for the evening and dress for a formal
evening. She has chosen an emerald green
cut away sleeveless long grown trimmed
with white. to complete her look she has
Chosen white gloves and pumps. Amanda is
dressed to impress!
Natasha Spencer fromThe Right Cut2nd Year Apprentice
Natasha’s inspiration for Emma’s hair was
the fifties “pin-up” look. very short cropped
hair with finger waves and pin-curls for
interest following the Elizabeth taylor and
Marylyn Munroe look. For a romantic dinner
with her husband, Emma has chosen a
plain dress and black peep toed heels, along
with long black gloves. The hair accessory
is a new addition to her wardrobe that she
thought she would try out to impress the
hubby. Hope he likes it!
Anna Morgan fromAdore Hair & Day Spa(qualified 2010)
Elegant to casual without to much fuss.
This glamorous hairdo is casual enough for
the beach and day, but still elegant for the
evening using soft curls and adding a feather
hairpiece. Elegant tailored pencil dress in a
patterned deep blue and green fabric.
This fitted wasted dress is sleek and elegant.
Also wearing a black fur wrap to keep those
shoulders warm in the evenings and holding
a hand sewn beaded clutch purse. This dress
makes Sophie look “every inch a lady.”
Ashlea Cuthbertson from Soul & Halo3rd Year Apprentice & her model, Tammy Hastings 2nd Year Apprentice
Tammy’s hair is elegantly styled for leisure
or pleasure. Whether she’s relaxing by the
pool, strolling down Main Street or out
dining and dancing, Tammy’s hair will always
look perfectly in place. No first date jitters
for Tammy. She may look demure and
sophisticated but Tammy is ready to tango
or even rock and roll.
Terry Johns FromHairworks 1950’s Glam with a spin of Audrey Hepburn.
This gown is a combination of 50’s
silhouette-neckline, halter neck, narrow
waist, full skirt. In a fashion colour acceptable
for today with pearl & tulle embellishmentÖ.
layer upon layer of tulle skirt. (Sara Sugrue
fashion concept)
PAGE 36
SALES PROFILE
PENE BURNS HITO SALES & LAISION MANAGERWhere did you grow up?
I was born and breed in Miramar
Wellington, still live there actually, just
two doors up from where I spent most
of my time growing up. Miramar has
great restaurants and cafes we also have
Weta Workshop and the new amazing
Roxy Cinema.
What did you do before you worked for HITO?
I began my hairdressing apprenticeship 3
weeks before my 16th birthday and never
looked back. When I gained my Trade
Certificate (as it was called back then) I
thought I knew it all...yeah right!
What is the best bit about your job?
Receiving a text on a Sunday afternoon
from an apprentice saying they are now
qualified, knowing what they have had to
do to get there. The future of our industry
is looking bright.
What advice do you have for apprentices?
A fear of learning is a fear of failing,
Thomas Edison may have invented the
light bulb, but he also learnt 150 ways of
how not to make a light bulb. Imagine if
he’d given up after the first 50 attempts,
we could all still be cutting hair by candle
light! don’t stop trying, ask questions,
practice-practice-practice, get models in for
training and remember “communication”
is the key to all relationships.
What do you do in your spare time?
A mum to two awesome teenagers and
wife to my best friend, family is everything
to me. I love being on the sideline with
my husband of my daughter’s netball and
my son’s rugby games. I enjoy tinkering in
the garden and walking our dog Lily.
A lover of fine wine, good food and great
company, what more could I wish for.
FIND yOUR INNER FLARE!
Apprentices at decadence of London in
Napier were set a big challenge at the
start of the year – “find your inner flare”.
The three apprentices had less than three
months to present their vision to the rest of
their team. Each apprentice had two models
and their work related to where they were
up to with their training.
decadence owner, Glen Pearson, and trainer,
Sharne Pearson, say they wanted their
apprentices ‘to have a creative licence, forget
the rules, forget basic haircuts, and just go out
there and create and show their passion’.
Up until the night neither Glen nor Sharne
had seen what their apprentices were
planning to present. The anticipation was
high! On the night, over wine and cheese,
we were presented with:
Stacy (Yr 3) – presented a men’s cut, and
a female cut and colour (cut could not be
solid form). This exercise has helped to grow
Stacy’s confidence. According to Glen and
Sharne the exercise helped bring home the
importance of not always sticking to what
you know, and branching out and trying
different things.
Joanne (Yr 2) – creative women’s cut and
fashion hair-up. For someone who did not
enjoy hair-up work in the past, Jo says she
likes it more now, and enjoyed ‘stepping
outside of her comfort zone’.
Brooke (Yr 1) – creative hair up and creative set.
Having only been in the salon for six months,
Brooke’s work was of a very high standard
and she challenged herself further by creating
her own colour style for her two models.
Each apprentice presented their models,
described their approach, what they had
done, and where they got their inspiration
from. They also described the rewards and
challenges of the exercise – these included
being pushed outside their comfort zone,
presenting in front of people, and being
a huge learning experience. despite the
nerves, all three girls agreed that it had been
a great opportunity for them.
Glen believes that the exercise was more
than just a fantastic learning opportunity
for apprentices.
“I benefited too by learning not to interfere
and take over, and letting them answer
their own questions. After 40 years in the
industry it helped show that we just keep
on learning all the time!
Both Sharne and Glen say they felt inspired
and proud of the work the three apprentices
delivered. It helped show the different strengths
each of the girls have, what their visions are,
and where they see fashion heading.
Effective training is about thinking outside the
square – looking for different ways to inspire
and motivate your team and responding to
the different learning styles of apprentices.
Setting a challenge and letting apprentices rise
to the occasion was a huge buzz for Glen and
Sharne. Helping apprentices ‘find their inner
flare’ is an approach many other salons could
also benefit from.
To top off a very successful presentation,
the night was not complete without the
presence of the salon mascot George, a
seven week old English bulldog.
FORMA MAGAZINE | ISSUE 3 | PAGE 37
“QBYE IS ONE OF THE BEST THINGS I’VE DONE. I AM SO PLEASED I ACHIEVED SOMETHING I’D WANTED
FOR A LONG TIME.”ADRIAN BARCLAY • Winner: Hair Expo 2009 New Zealand Hairdresser of the Year
• Owner of Venom Salon, Invercargill• QbyE Graduate and holder of the National Certificate in Hairdressing Practice
Deal ends 31 August 2011 Drawn in December 2011
WIN
Would you use an unqualified electrician to wire your salon? Then why would someone want an unqualified person doing their hair?Get your qualification based on your experience in industry - qualification by experience (QbyE).Do your QbyE in 3 months and go in the draw for an iPhone!
Final Assessment if QbyE process is finished within 3 months $275.00 (normally up to $585.00)
Can be paid off weekly for up to 6 months must be paid in full prior to sitting finals. Any resits or additional evidence requirements may incur additional costs. Interview cost based on a 2 hour interview. If longer, extra costs may apply.
Final Assessment if QbyE process is finished within 3 months $275.00 (normally up to $585.00)
Can be paid off weekly for up to 6 months must be paid in full prior to sitting finals. Any resits or additional evidence requirements may incur additional costs. Interview cost based on a 2 hour interview. If longer, extra costs may apply.
“HAVING YOUR QUALIFICATION UP ON THE WALL IS A KEY WAY OF SHOWING THE CLIENT
THAT THEY’RE IN THE HANDS OF A REAL PROFESSIONAL.”BLAIR ASTWOOD
• Director, 5x Roads Barbershop • Hamilton QbyE Graduate
Barbering Special Deal
QbyE
Deal ends 31 August 2011 Drawn in December 2011
WIN
Would you use an unqualified electrician to wire your barber shop? Then why would someone want an unqualified person doing their hair?Get your qualification based on your experience in industry - qualification by experience (QbyE).Do your QbyE in 3 months and go in the draw for an iPhone!