For Rural Non-Profits. 2 3 4 “Finding and using applications to get more work done in less time” 5 “Using newer web technologies like Twitter, Facebook”

For Rural Non-Profits

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“Finding and using applications to get more work done in less time”

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“Using newer web technologies like Twitter, Facebook”

“Reaching out and connecting to more people who would benefit from our service”

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Conduct an Inventory

Assessing & Supporting Users

Data Protection & Disaster Recovery

Workstations/Hardware/Equipment

Software

Networks

Databases

Online Presences

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Website(s) Domain names Facebook/Twitter/MySpace Email Access/Passwords

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User personalities

User support system

Training

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Savvy User

Willing User

Resistant User

Off-site User

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FAQs / “How-to” Guides

Peer support

Help Desk

Consultant / Vendor Support

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One-to-One

Small group

CBT

◦ e-Learning

◦ Online videos / tutorials

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Virus / Spyware Protection

Software Maintenance

Backup / Restore Systems

Security

Technology Policies

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Anti-Virus Software

Anti-Malware

Anti-Adware

Anti-Spyware

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Windows / Apple Updates

◦ Critical Updates

◦ Recommended Updates

◦ Hardware / Driver Updates

Software Updates / Patches

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Backup methods◦ Optical Media (CDs, DVDs, BDs)

◦ Tape

◦ External Drives (Hard drives, Flash)

◦ Online

3 Rules◦ Rotate media & keep off-site

◦ Schedule & automate

◦ Test your backup regularly

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Physical location – “lock it up” Unauthorized access via network ports Unneeded services – Servers &

Workstations Alternative web browsers Encrypted start-up / logins / passwords VPNs Wireless security

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User Guidelines Acceptable Use Policy

◦ Computer use

◦ Other technologies / equipment

◦ Personal property

◦ Passwords

◦ Privacy

◦ Consequences

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“Information technology and telecommunications hardware, software and services turns out to be a powerful driver of growth, having an impact on

worker productivity three to five times that of non-IT capital (e.g., buildings and

machines).”

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Atkinson, Robert D., and McKay, Andrew S. Digital Prosperity: Understanding the Economic Benefits of the Information Technology Revolution. The Information Technology and Innovation Foundation, 2007.

1. Identify the need

2. Build on what you have

3. Talk to colleagues

4. Define your decision criteria

5. Define your decision-making process

6. Comparison shop

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Business Process Management (BPM)

Strengths, Weaknesses, Opportunities

and Threats (SWOT)

Getting Buy-In

Measurable Outcomes

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Commercial Free Open Source Software (FOSS)

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Adobe AcrobatCutePDFPDFCreator

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Microsoft Office OpenOffice

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QuickBooksPostBooks(Part of xTuple’s ERP)

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Adobe Photoshop GIMP

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AutoCADGoogle SketchUp, FreeCAD,DraftSight

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VMWare Workstation Sun VirtualBox

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Norton Ghost Clonezilla

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Nero Burning Rom ImgBurn, CDBurnerXP

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MindManager Freemind, XMind

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Microsoft Visio, SmartDraw, Adobe Illustrator Dia, Inkscape, yEd

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Microsoft Access, Filemaker Pro Base, Kexi

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Spiceworks, SysAid

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Servers

Networked Attached Storage (NAS)

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Windows Server,Mac OS X Server Linux Servers

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Windows Home Servers Linux Servers (Amahi)

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Qnap, Synology, Drobo

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Apache, Asterisk, Drupal, Joomla, MySQL, PHP, Python, Tomcat, vTiger, Wordpress

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Web 2.0

◦Hosted

◦Software as a Service (SaaS)

Social Bookmarking & Networking

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Wordpress Blogger, Tumblr

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Google Docs, Office Live, Zoho Office

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Photoshop.com, Picnik.com, Pixlr.com

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Dropbox, Live Mesh, SugarSync, SkyDrive, Tonido

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Joomla, Drupal, Wordpress

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Drupal

vTigerCRM, SugarCRM, Microsoft Dynamics, CiviCRM

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ConstantContact, VerticalResponse, MailChimp,CampaignMonitor, Newsletter.ie

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Delicious, Google Bookmarks, Facebook, LinkedIn, Twitter

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Gary J. HiresPO BOX 81196Midland, Texas 79708432.520.7137 home432.349.4398 [email protected]

www.hiresconsulting.com

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