8 NOVEMBER 2016 How innovative and productive business formats can increase operational efficiency and enhance business growth Process automation at back-of-house l Automating dishwashing and cooking operations l Setting up a central kitchen Digitisation of front-of-house services l Adopting digital ordering and cashless payment systems Ready-meal formats l Ensuring quality and nutritious packaged meals l Making food and beverages available via vending machines Food Services Skills Framework l Mapping out clear career progression and skills training paths for staff INDUSTRY TRANSFORMATION MAP FOOD SERVICES Growing the “made-in- Singapore” brand overseas l Enhancing capabilities in intellectual property protection, and franchising and licensing