Focus on Impact CNCS Performance Measurement Framework
Mar 27, 2015
• Performance Measurement & the CNCS Strategic Plan
• CNCS Performance Measurement Framework– Agency-wide measures– Grantee measures– Performance measurement cycle
Overview
Objectives are not fate; they are direction. They are not commands; they are commitments. They do not determine the future; they are means to mobilize the resources and energies of the business for the making of the future. – Peter Drucker
Superhuman effort isn't worth a damn unless it achieves results. – Ernest Shackleton
Measuring Performance is Good Management
• Government Performance & Results Act (GPRA) Modernization provides new guidance on:– Agency strategic plans– Annual plans
• Government Accountability Office Best Practices– Link performance measures with strategic goals and programs– Use performance measures to monitor progress
Measuring Performance is a Government-Wide Priority
1. What is the unique value of service to the nation?
2. How do we know if CNCS is delivering on its value proposition?
3. Why, where and in what circumstances is CNCS delivering?
CNCS Performance Imperative
• Provides a roadmap for the execution of the SAA• Aligns all programs to address issues of national
priority• Enable CNCS to become a performance-driven
agency• Identifies opportunities for strategic partnerships and
collaborations
CNCS Strategic Plan: A Foundation for Performance
1. Increase the impact of national service on community needs
2. Strengthen national service so that participants engaged in CNCS-supported programs consistently find satisfaction, meaning and opportunity
3. Maximize the value we add to grantees, partners and participants
4. Fortify management operations and sustain a capable, responsive and accountable organization
CNCS Strategic Plan: Goals
Environmental Stewardship Agency-wide Priority
Measures from Strategic Plan
Number of energy-efficient housing units and community facilities constructed or retrofitted
Number of total acres improved
Number of individuals reached by outreach campaigns, events, workshops, or similar awareness strategies launched
Percent of economically disadvantaged or unemployed individuals that completed formal green job training programs
Number of at-risk acres (land and/or water) improved
Environmental StewardshipGrantee Measures
EN4: Number of acres of national parks, state parks, city parks, county parks, or other public and tribal lands that are improved.
EN5: Number of miles of trails or waterways (owned/maintained by national, state, county, city or tribal governments) that are improved and/or created.
Focused Agency-wide Priority Measure
Overview
CNCS Agency-wide Priority MeasuresACSN NCCC SIF
Sr. Corps VISTA
1. Number of individuals that receive assistance in disaster preparedness, mitigation, response and/or recovery
2. Percent of people who showed improvement in their housing situation
3. Percent of children that demonstrated gains in school readiness.
4. Percent of students that demonstrated improved academic performance.
5. Percent of students that demonstrated improved academic engagement.
6. Number of at-risk acres improved.
7. Percent of homebound older adults and individuals with disabilities who reported having increased social ties/perceived social support.
8. Number of individuals that gained access to food resources.
9. Number of veterans/military family members assisted.
10. Number of veterans and military family members engaged in service
11. Percent of service participants that report expanded educational, employment or civic opportunities.
12. Percent of organizations that implement stronger evaluations.
13. Number of community volunteers recruited and managed.
14. Complete modernization of IT infrastructure.
15. Ensure that no material internal control or compliance issues are identified in audits.
16. Award and close grants and contracts within prescribed timeframes.
http://www.nationalservice.gov/about/focus_areas/index.asp
Agency-wide Priority Measures/Grantee Measures
AmeriCorps State & National
Senior Corps
Grantee Measures•Tier 1: Education, Vet/Mil Fam; Disaster Svcs•Tier 2: Econ Opp, Healthy Futures, Env Stewardship
Project Measures•TBD
Grantee Measures•TBD
Sponsor Measures•TBD
Program-Specific Measures/Grantee Measures
Grantee Measures•Tiers 3, 4, 5
NCCC Measures Senior Corps Measures VISTA Measures