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How You Can Use Content To Slay the ABM Game Hana Abaza VP of Marketing Uberflip Rachel Lefkowitz Content Marketing Manager EverString
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#FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To Slay the ABM Game

Jan 22, 2018

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Page 1: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

How You Can Use Content To Slay the ABM Game

Hana AbazaVP of Marketing

Uberflip

Rachel LefkowitzContent Marketing Manager

EverString

Page 2: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

Content is the atomic particle of all digital marketing.

- Rebecca Lieb

Page 3: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

More Content

Page 4: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

More Content

Better Content

Page 5: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

More Content

Better Content

Content for

Everyone!

Page 6: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Mo’Tim

e

Mon

ey

Peo

Mo’

Mo’

Page 7: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

It’s not your imagination.

Content is getting

harder.

Page 8: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game
Page 9: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game
Page 10: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game
Page 11: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game
Page 12: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game
Page 13: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@uberflip @HanaAbaza

How do we make

Content work for

us?

Page 14: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@uberflip @HanaAbaza

(dirty little secret)

Page 15: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@uberflip @HanaAbaza

(dirty little secret)

Great Content Isn’t Enough

Page 16: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@uberflip @HanaAbaza

You need a

remarkable content

experience to meet

your goals.

Page 17: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@Uberflip

Page 18: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@Uberflip

Page 19: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@Uberflip

Page 20: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Traditional Content Marketing Process

CREATION DISTRIBUTION INSIGHTS

@yostar @peterdbaron

Page 21: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Traditional Content Marketing Process

CREATION DISTRIBUTION INSIGHTS

Page 22: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

The 4 Pillars of Content Marketing

CREATION

It starts with great content. Whether you

buy it, curate it or author it yourself

INSIGHTS

If you’re planning to grow, you’ll want to

know what’s working and why.

DISTRIBUTION

That experience needs an audience -

whether organically discovered, or

accessed via promotion.

EXPERIENCE

Even the best content needs a remarkable

experience to reach its full potential.

Page 23: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

But how do we create a relevant and tailored content

experience for ABM?

Page 24: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Content

Context

Experience

Page 25: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Your Content

Top of the Funnel

Middle of the Funnel

Bottom of the Funnel

By Topic By Type

What Most People Do

Page 26: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Your Content

Top of the Funnel

Middle of the Funnel

Bottom of the Funnel

By Type By Topic By Vertical By Segment By Persona By Account

Another Way To Think About It

Page 27: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

CONTEXT

Page 28: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

CONTEXT IS

EVERYTHING

Page 29: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@Uberflip

Page 30: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@Uberflip

Page 31: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@Uberflip

Page 32: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

How EverString Customizes

Content Experiences for ABM

Page 33: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

…where do I start?

Page 34: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

1. Your Sales Team Chooses

2. Your Sales and Marketing Teams Choose Together

3. Sales and Marketing Data Dig

How to Select Accounts for Your ABM Strategy

Manual Selection

Page 35: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Get insight into your ideal account profile

Unbiased, data-backed approach

Start with confidence from your sales and marketing teams

How to Select Accounts for Your ABM Strategy

Predictive Selection

Page 36: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Predictive Demand Generation and Predictive Segments

Page 37: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

5 Tactics For Creating ABM Content

An EverString Case Study

Page 38: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Tactic 1: Create Unique Account-Specific Content

• Offer an Account-Based webinar for a single account

• Create a custom report, ebook, or infographic

Page 39: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Tactic 2: Create Content Based on Predictive Segment, Vertical, or Industry

• Personalize content based on the data within your target accounts

• Do most of your target accounts use Salesforce.com? Consider creating a unique asset just for that group of accounts

Page 40: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Tactic 3: Repurpose Existing Content

• Make changes to existing content to make it applicable to an industry, vertical, or predictive segment

• Personalize without having to create a totally new asset from scratch

Page 41: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Tactic 4: Create Custom Streams

• Create custom streams based on industry, predictive insight, or by sales rep

• Keep your content experience consistent throughout the sales cycle when linking back to these streams

Page 42: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Tactic 5: Quick Wins in Personalization

• Pull together the creatives’ in your organization to come up with an automated report.

• Invest in a tool like Vidyard that can help you create personalized videos at scale

Page 43: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Unique Ways to Measure ABM Content

Generate reports based on content within each individual stream

Page 44: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Unique Ways to Measure ABM Content

Measure target account program attribution

Page 45: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Unique Ways to Measure ABM Content

Understand which content pieces are making an impact

Page 46: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz

Unique Ways to Measure ABM Content

Understand what content made an impact on a particular account

Page 47: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@Uberflip

Key Takeaways

AlignmentContentContextExperienceMeasure

Page 48: #FlipMyFunnel Austin - Hana Abaza & Rachel Lefkowitz - How You Can Use Content To  Slay the ABM Game

@hanaabaza @r_lefkowitz