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Page 1: Fiserv EFT Version NBS Software Release Notes - TetraLink

Fiserv EFT Version NBS Software Release Notes

with 02.00.14.00 Update Information Ver. 12.0

© 2021 Hyosung, Inc. All Rights Reserved.

Page 2: Fiserv EFT Version NBS Software Release Notes - TetraLink

The product described in this document is a licensed product of the Hyosung Corporation. All unauthorized use or duplication of this information is strictly prohibited.

Windows® is a registered trademark of the Microsoft Corporation.

© 2021 Hyosung, Inc. All Rights Reserved.

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March 19, 2021 i

Table of Contents

1 Introduction ................................................................................................................................. 1

1.1 Audience .................................................................................................................................. 1

1.2 Fiserv EFT NBS Features – as of Q4 2020 ............................................................................... 1

1.3 Additional References .............................................................................................................. 2

2 Fiserv EFT Release 02.00.01.00 ................................................................................................... 3

2.1 ATM Software ......................................................................................................................... 3

2.2 Other Software ......................................................................................................................... 3

2.3 Enhancements .......................................................................................................................... 3

2.4 Fixes ........................................................................................................................................ 3

2.5 Restrictions .............................................................................................................................. 3

2.6 Known Problems ...................................................................................................................... 3

3 Fiserv EFT Release 02.00.02.00 ................................................................................................... 4

3.1 ATM Software ......................................................................................................................... 4

3.2 Other Software ......................................................................................................................... 4

3.3 Enhancements .......................................................................................................................... 4

3.4 Fixes ........................................................................................................................................ 4

3.5 Restrictions .............................................................................................................................. 4

3.6 Known Problems ...................................................................................................................... 4

4 Fiserv EFT Release 02.00.05.00 ................................................................................................... 5

4.1 ATM Software ......................................................................................................................... 5

4.2 Other Software ......................................................................................................................... 5

4.3 Enhancements .......................................................................................................................... 5

4.4 Fixes ........................................................................................................................................ 5

4.5 Restrictions .............................................................................................................................. 6

4.6 Known Problems ...................................................................................................................... 6

5 Fiserv EFT Release 02.00.07.00 ................................................................................................... 7

5.1 ATM Software ......................................................................................................................... 7

5.2 Other Software ......................................................................................................................... 7

5.3 Enhancements .......................................................................................................................... 7

5.4 Fixes ........................................................................................................................................ 7

5.5 Restrictions .............................................................................................................................. 7

5.6 Known Problems ...................................................................................................................... 7

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6 Fiserv EFT Release 02.00.08.00 ................................................................................................... 8

6.1 ATM Software ......................................................................................................................... 8

6.2 Other Software ......................................................................................................................... 8

6.3 Enhancements .......................................................................................................................... 8

6.4 Fixes ........................................................................................................................................ 8

6.5 Restrictions .............................................................................................................................. 8

6.6 Known Problems ...................................................................................................................... 8

7 Fiserv EFT Release 02.00.09.00 ................................................................................................... 9

7.1 ATM Software ......................................................................................................................... 9

7.2 Other Software ......................................................................................................................... 9

7.3 Enhancements .......................................................................................................................... 9

7.4 Fixes ........................................................................................................................................ 9

7.5 Restrictions ............................................................................................................................ 10

7.6 Known Problems .................................................................................................................... 10

8 Fiserv EFT Release 02.00.10.00 ................................................................................................. 11

8.1 ATM Software ....................................................................................................................... 11

8.2 Other Software ....................................................................................................................... 11

8.3 Enhancements ........................................................................................................................ 11

8.4 Fixes ...................................................................................................................................... 11

8.5 Restrictions ............................................................................................................................ 12

8.6 Known Problems .................................................................................................................... 12

9 Fiserv EFT Release 02.00.11.00 ................................................................................................. 13

9.1 ATM Software ....................................................................................................................... 13

9.2 Other Software ....................................................................................................................... 13

9.3 Enhancements ........................................................................................................................ 13

9.4 Fixes ...................................................................................................................................... 13

9.5 Restrictions ............................................................................................................................ 14

9.6 Known Problems .................................................................................................................... 14

10 Fiserv EFT Release 02.00.12.00 ................................................................................................. 15

10.1 ATM Software ....................................................................................................................... 15

10.2 Other Software ....................................................................................................................... 15

10.3 Enhancements ........................................................................................................................ 15

10.4 Fixes ...................................................................................................................................... 15

10.5 Restrictions ............................................................................................................................ 15

10.6 Known Problems .................................................................................................................... 15

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11 Fiserv EFT Release 02.00.13.00 ................................................................................................. 16

11.1 ATM Software ....................................................................................................................... 16

11.2 Other Software ....................................................................................................................... 16

11.3 Enhancements ........................................................................................................................ 16

11.4 Fixes ...................................................................................................................................... 16

11.5 Restrictions ............................................................................................................................ 17

11.6 Known Problems .................................................................................................................... 17

12 Fiserv EFT Release 02.00.14.00 ................................................................................................. 18

12.1 ATM Software ....................................................................................................................... 18

12.2 Other Software ....................................................................................................................... 18

12.3 Enhancements ........................................................................................................................ 18

12.4 Fixes ...................................................................................................................................... 18

12.5 Restrictions ............................................................................................................................ 18

12.6 Known Problems .................................................................................................................... 18

Revision History

Version Date Change Summary

1.0 1/30/17 Initial Issue

2.0 7/7/17 Added information about release 02.00.02.00 on pages 3-4.

3.0 8/28/17 Added information about release 02.00.05.00 on pages 5-6.

4.0 10/24/17 Added information about release 02.00.07.00 on pages 7-8.

5.0 12/4/17 Added information about release 02.00.08.00 on pages 8-10.

6.0 1/10/18 Added a list of NBS features supported by the FiservEFT network on pages 1-2.

Updated the information provided for ActiveTeller throughout as not supported and updated versions of software for FiservEFT release 01.00.07.00 and 01.00.08.00, and going forward.

7.0 7/24/18 Updated feature chart for Q1 2018 on page 1-2.

Changed release numbers in section headers to reflect the host NBS software release number rather than a simple count.

Added release 02.00.09.00 information on pages 9-10.

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Version Date Change Summary

8.0 9/5/18 Added release 02.00.10.00 information on pages 11-12.

9.0 1/17/20 Updated feature chart for Q1 2020 on page 1-2.

Added release 02.00.11.00 information on pages 13-14.

10.0 3/23/20 Added release 02.00.12.00 information on page 15.

10.1 6/12/20 Updated the information provided for ActiveTeller from release 01.00.07.00 and forward. ActiveTeller is supported by FiservEFT in these releases.

11.0 9/23/20 Updated feature chart for Q3 2020 on page 1-2.

Added release 02.00.13.00 information on pages 16-17.

12.0 3/19/21 Updated feature chart for Q4 2020 on page 1-2.

Added release 02.00.14.00 information on page 18.

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1 Introduction This document contains a list of the NBS features supported by FiservEFT and the minimum NBS software, by release number, required for any bank to connect to the FiservEFT host. Lists of the enhancements, fixes, restrictions and known problems are included for each software release.

1.1 Audience This document is written for ATM network, VAR and financial institution personnel who are deploying NBS, as well as NH Professional Services personnel who are supporting those deployments.

1.2 Fiserv EFT NBS Features – as of Q4 2020

Transactions/Features Comments

Withdrawal (with denomination selection)

Withdrawal (no denomination selection)

Fast Cash Button from Pin Entry Fast Cash transaction with default amount

Fast Cash Menu driven

Cash Recycling

GBRM required, not currently supported

Deposit Check

Deposit Cash

Deposit Check and Cash 2 requests

Deposit Check with Cashback

Deposit Cash with Cashback

Transfer

Balance Inquiry

Loan Payments by Transfer

Mini Statement

Pin Change

Settlement

EMV Kernel 6 certified

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Transactions/Features Comments

Card before cash

Card and PIN verification

Card and PIN authentication

RKT

Main Menu (based on FIT/BIN table) Transaction Menu is determined from the FIT/BIN table, controlled locally

Active Teller Transactions - Not Authorized by Network, done through teller system

Dispense cash (withdrawal, check cashing, etc.) Not supported by Fiserv

Accept Cash (Deposit, etc.) Not supported by Fiserv

1.3 Additional References The following documents complement this one. Contact your Hyosung representative to obtain copies of these documents.

• Branch Transformation Solution ActiveTeller Application Release Notes

• Branch Transformation Solution NBS Application Software Release Notes

• Branch Transformation Solution Terminal Application Overview and Screen Flows for Release 2

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2 Fiserv EFT Release 02.00.01.00

2.1 ATM Software

Package Name Version Notes

Basic Media 01.03.03

MoniACT 01.00.35.00

NH Security 01.00.00-20160517

NetOp Server 01.00.01.00

Tight VNC Server 01.00.02.00

Lync Client 01.00.03.00

NH Agent 01.01.18.00

AT&T Natural Voice - English Mike-v5.1-2013-01-28

AT&T Natural Voice - Spanish Alberto-v5.1-2013-01-28

Standard NBS 02.00.33

Fiserv EFT Pkg. 02.00.01.00

2.2 Other Software ActiveTeller is not currently supported.

2.3 Enhancements • Support card and PIN login with NDC authentication before getting account data from core host using

the card PAN.

2.4 Fixes

Hyosung Issue # Description

GMNFE-53 EMV ICC reject issue

2.5 Restrictions None

2.6 Known Problems None

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3 Fiserv EFT Release 02.00.02.00

3.1 ATM Software

Package Name Version Notes

Basic Media 01.03.03

MoniACT 01.00.35.00

NH Security 01.00.00-20160517

NetOp Server 01.00.01.00

Tight VNC Server 01.00.02.00

Lync Client 01.00.03.00

NH Agent 01.01.020.02

AT&T Natural Voice - English Mike-v5.1-2013-01-28

AT&T Natural Voice - Spanish Alberto-v5.1-2013-01-28

Standard NBS 02.00.37.00

Fiserv EFT Pkg. 02.00.02.00

3.2 Other Software ActiveTeller is not currently supported.

3.3 Enhancements No enhancements were included in this release.

3.4 Fixes The following fix was added in this release.

Hyosung Issue # Description

GMNFE-60 The HostDenialTextCustom field is populated even when a good response is received

3.5 Restrictions None

3.6 Known Problems None

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4 Fiserv EFT Release 02.00.05.00

4.1 ATM Software

Package Name Version Notes

Basic Media 01.03.03

MoniACT 01.00.35.00

NH Security 01.00.00-20160517

NetOp Server 01.00.01.00

Tight VNC Server 01.00.02.00

Lync Client 01.00.03.00

NH Agent 01.01.20.02

AT&T Natural Voice - English Mike-v5.1-2013-01-28

AT&T Natural Voice - Spanish Alberto-v5.1-2013-01-28

Standard NBS 02.00.41.00

Fiserv EFT Pkg. 02.00.05.00

4.2 Other Software ActiveTeller is not currently supported.

4.3 Enhancements The following enhancement was included in this release.

• Cashback is now configurable for cores and NDC host separately.

4.4 Fixes The following fix was added in this release.

Hyosung Issue # Description

GMNFE-65 Host denied PIN change was processed by MoniPlus2 as a good transaction.

GMNFE-66 FITSwitchForeignNextStateNumbers missing FIT 007

GMNFE-67 MP2 offered another transaction after a host denial.

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4.5 Restrictions None

4.6 Known Problems None

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5 Fiserv EFT Release 02.00.07.00

5.1 ATM Software

Package Name Version Notes

Basic Media 01.03.05.01 Latest recommended

MoniACT 01.00.37.01 Latest recommended

NH Security V010001-20171201 Standard/Domain Latest recommended

NetOp Server 01.00.01.00

Tight VNC Server 01.00.02.00

Lync Client 01.00.03.00

NH Agent 01.01.22.00

AT&T Natural Voice - English Mike-v5.1-2013-01-28

AT&T Natural Voice - Spanish Alberto-v5.1-2013-01-28

Standard NBS 02.00.43.00

Fiserv EFT Pkg. 02.00.07.00

5.2 Other Software The standard versions of the ActiveTeller software are compatible with this release.

5.3 Enhancements No enhancements were included in this release.

5.4 Fixes The following fix was added in this release.

NH Issue # Description

GMNFE-71 Account number is not masked on receipt

5.5 Restrictions None

5.6 Known Problems None

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6 Fiserv EFT Release 02.00.08.00

6.1 ATM Software

Package Name Version Notes

Basic Media 01.03.05.01 Latest recommended

MoniACT 01.00.37.01 Latest recommended

NH Security V010001-20171201 Standard/Domain Latest recommended

NetOp Server 01.00.01.00

Tight VNC Server 01.00.02.00

Lync Client 01.00.03.00

NH Agent 01.01.22.00

AT&T Natural Voice - English Mike-v5.1-2013-01-28

AT&T Natural Voice - Spanish Alberto-v5.1-2013-01-28

Standard NBS 02.00.45.00

Fiserv EFT Pkg. 02.00.08.00

6.2 Other Software The standard versions of the ActiveTeller software are compatible with this release.

6.3 Enhancements No enhancements were included in this release.

6.4 Fixes The following fix was added in this release.

NH Issue # Description

GMNFE-83 A fault at the ATM caused the following customer to receive cash from the prior customer’s unsuccessful deposit.

6.5 Restrictions None

6.6 Known Problems None

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7 Fiserv EFT Release 02.00.09.00

7.1 ATM Software

Package Name Version Notes

Basic Media 01.04.02.01 Latest recommended

MoniACT 01.00.41.01 Latest recommended

NH Security V010001-20171201 Standard/Domain Latest recommended

NetOp Server 01.00.01.00

Tight VNC Server 01.00.02.00

Lync Client 01.00.03.00

NH Agent 01.01.22.00

AT&T Natural Voice - English Mike-v5.1-2013-01-28

AT&T Natural Voice - Spanish Alberto-v5.1-2013-01-28

Standard NBS 02.00.51.00

Fiserv EFT Pkg. 02.00.09.00

7.2 Other Software The standard versions of the ActiveTeller software are compatible with this release.

7.3 Enhancements The following enhancements were included in this release.

• [GMNFE-74] Added the ability to send an F&T transaction to the core when a non-member ATM transaction is performed.

• [GMNFE-75] Added support for the spray dispenser including partial dispenses.

• [GMNFE-80] Added the ability to sign-on members with savings accounts only with card authentication

7.4 Fixes The following fix was added in this release.

NH Issue # Description

GMNFE-83 A fault at the ATM caused the following customer to receive cash from the prior customer’s unsuccessful deposit.

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7.5 Restrictions None

7.6 Known Problems None

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8 Fiserv EFT Release 02.00.10.00

8.1 ATM Software

Package Name Version Notes

Basic Media 01.04.02.01 Latest recommended

MoniACT 01.00.41.01 Latest recommended

NH Security V010001-20171201 Standard/Domain Latest recommended

NetOp Server 01.00.01.00

Tight VNC Server 01.00.02.00

Lync Client 01.00.03.00

NH Agent 01.01.26.00

AT&T Natural Voice - English Mike-v5.1-2013-01-28

AT&T Natural Voice - Spanish Alberto-v5.1-2013-01-28

Standard NBS 02.00.54.00

Fiserv EFT Pkg. 02.00.10.00

8.2 Other Software The standard versions of the ActiveTeller software are compatible with this release.

8.3 Enhancements No enhancements were included in this release.

8.4 Fixes The following fixes were included in this release.

NH Issue # Description

GMNFE-78 Screen hang occurred at a check deposit with cashback screen and never timed out

GMNFE-82 ATM reboots after PIN change transaction

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8.5 Restrictions None

8.6 Known Problems None

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9 Fiserv EFT Release 02.00.11.00

9.1 ATM Software

Package Name Version Notes

Basic Media 01.04.06 Latest recommended

MoniACT 01.00.49.00 Latest recommended

NH Security V01.00.04 Standard Latest recommended

NetOp Server 01.00.01.00

Tight VNC Server 01.00.02.00

Lync Client 02.00.00

NH Agent 01.02.00.01

AT&T Natural Voice - English Mike-v5.1-2013-01-28

AT&T Natural Voice - Spanish Alberto-v5.1-2013-01-28

Standard NBS 02.00.70.00

Fiserv EFT Pkg. 02.00.11.00

9.2 Other Software The standard versions of the ActiveTeller software are compatible with this release.

9.3 Enhancements The following enhancements were included in this release.

• [GMNFE-86] Made improvements to Cash Adjustment messages to properly reflect what actually happened at the cassettes vs. what should have happened at the cassettes.

• [GMNFE-87] Updated Balance Inquiry and Mini Statement to allow chaining and buffering

9.4 Fixes The following fix was included in this release.

NH Issue # Description

GMNFE-85 Statements not printing at terminal even though device handler sends the correct info; on the ATM the transaction is not successful, misleading information displays on the screen and wrong receipt is provided to the customer.

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9.5 Restrictions None

9.6 Known Problems None

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10 Fiserv EFT Release 02.00.12.00 This version of the Fiserv EFT package and all version going forward cannot be used with NBS releases earlier than 02.01.00.00. It is not compatible with earlier versions of NBS.

10.1 ATM Software

Package Name Version Notes

Basic Media 02.00.12 Latest recommended

MoniACT 01.00.47.01 Latest recommended

NH Security 01.00.06 Standard Latest recommended

NetOp Server 01.00.02.00

Tight VNC Server 01.00.02.00

Lync Client 02.00.00.00

NH Agent 1.1.29.0

Standard NBS 02.01.01.00

Fiserv EFT Pkg. 02.00.12.00

10.2 Other Software The standard versions of the ActiveTeller software are compatible with this release.

10.3 Enhancements The following enhancement was included in this release.

• [GMNFE-88] Added support for the NBS simplified dual host configuration

10.4 Fixes No fixes were included in this release.

10.5 Restrictions This version of the Fiserv EFT package cannot be used with NBS releases earlier than 02.01.00.00.

10.6 Known Problems None

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11 Fiserv EFT Release 02.00.13.00

11.1 ATM Software

Package Name Version Notes

Basic Media 02.00.16 Latest recommended

MoniACT 01.00.51.03 Latest recommended

NH Security 01.00.07 Standard Latest recommended

NetOp Server 01.00.02.00

Tight VNC Server 01.00.02.00

Lync Client 02.00.00.00

NH Agent 01.02.02.02

Standard NBS 02.01.04.03

Fiserv EFT Pkg. 02.00.13.00

11.2 Other Software The standard versions of the ActiveTeller software are compatible with this release.

11.3 Enhancements The following enhancement was included in this release.

• [GMNFE-93] Added the option to mask the PAN data in the Deposit.xml file, leaving the first 6 and last 4 digits unmasked and masking all digits in between with 0s.

11.4 Fixes The following fixes were included in this release.

NH Issue # Description

GMNFE-90 A blank receipt was printing before a denial message was displayed on the screen for a PIN Authentication.

GMNFE-91 Negative balances did not include the negative sign when printed on receipts.

GMNFE-92 The terminal was printing rear balancing information on all receipts.

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11.5 Restrictions This version of the Fiserv EFT package cannot be used with NBS releases earlier than 02.01.00.00.

11.6 Known Problems None

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12 Fiserv EFT Release 02.00.14.00

12.1 ATM Software

Package Name Version Notes

Basic Media 02.00.16 Latest recommended

MoniACT 01.00.51.04 Latest recommended

NH Security 01.00.07 Standard Latest recommended

NetOp Server 01.00.03.00

Tight VNC Server 01.00.02.00

Lync Client 02.00.00.00

NH Agent 01.02.03.00

Standard NBS 02.01.09.00

Fiserv EFT Pkg. 02.00.14.00

12.2 Other Software The standard versions of the ActiveTeller software are compatible with this release.

12.3 Enhancements The following enhancement was included in this release.

• [GMNFE-63] Added the Transaction Advice message from HIP to the FiservNBS 02.00.13 package which includes opcodes KA, KB, KC, KD, KE, KF, KG & KH. Currently only KA and KB are used.

12.4 Fixes No fixes were included in this release.

12.5 Restrictions This version of the Fiserv EFT package cannot be used with NBS releases earlier than 02.01.00.00.

12.6 Known Problems None