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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Financial Inclusion through Mobile Money: Lessons LearnedJohn V Owens, Director East AsiaChemonics International
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson # 1: Develop a Road Map
Launch Services –
Customer
Adoption
Launch Services –
Customer
Adoption
Regulatory IssuesRegulatory Issues
Customer
PerspectiveCustomer
Perspective
Product
DevelopmentProduct
Development
EnvironmentEnvironment
Institutional
PerspectiveInstitutional
Perspective
Product
TestingProduct
Testing
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson #2: Strategic Partnerships Are Key
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson #3: Focus on Building Trust
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson #4: Convenience & Availability
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson #5: SimplicityLesson #5: Simplicity
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson #6: MarketingLesson #6: Marketing
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson #7: Client EducationLesson #7: Client Education
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson #8: Expand the Value Proposition
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson # 9: Use it Internally first
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
Lesson #10: Get Money into the System
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Financial Inclusion through Mobile Money:Lessons Learned
CHEMONICS TECHNICAL PRACTICES | FINANCIAL SERVICES
THANK YOU
For more information on mobile money for financial inclusion check out:
Twitter: @jvowens
Facebook:https://www.facebook.com/MobileMoneyForDevelopment
Blog: http://mobilemoneyfordevelopment.wordpress.com
Email: [email protected]