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1 Executive summary Unilever has been one of the most successful businesses in the fast moving consumer goods industry over the past few decades. Their corporate vision of making consumers look and feel good, and enhance their lives with Unilever’s products has been one of the key sources to their great success (unilever.com, 2013). In this particular report, the focus has been on an additional new product that Unilever has decided to introduce; which is the ladies version of the existing Unilever brand ‘Axe’. The product is going to be introduced with the name ‘Axe Anarchy’ with both male and female versions for it. The decision to introduce the ladies version of the body spray was due to the demand of women for the product (Newman, 2012). Hence, Unilever following their usual traditions, decided to meet the consumers’ demand. This report focusses on some of the key strategic decisions and challenges that Unilever will have to consider while introducing the product. Since Axe maintains a very high market share for men’s body sprays, it is vital that the Positioning of the women’s version does not impact the perception of the product for men. This strategic issue has been explained in the report by the recommendations of how Unilever should promote the new product in order to be most successful. Our main sales pitch is through promotion of the product by an advertisement created for this product. The marketing mix strategy consists of the characteristics of the product itself, along with the price concepts of the product in terms of competitors’ prices and product features. The place factor includes information on distributions channels and inMstore location of the product. Primary research is a significant part of the report, and was conducted through questionnaires for the identification of the target segments. The data was also used to help create a business plan; showing projected revenues, marketing budget, various promotional activities and create product awareness.
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Page 1: FINAL REPORT (pdf all)

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Executive)summary)!Unilever!has!been!one!of!the!most!successful!businesses!in!the!fast!moving!consumer!goods!industry!over!the!past!few!decades.!Their!corporate!vision!of!making!consumers!look!and!feel!good,!and!enhance!their!lives!with!Unilever’s!products!has!been!one!of!the!key!sources!to!their!great!success!(unilever.com,!2013).!!In!this!particular!report,!the!focus!has!been!on!an!additional!new!product!that!Unilever!has!decided!to!introduce;!which!is!the!ladies!version!of!the!existing!Unilever!brand!‘Axe’.!The!product!is!going!to!be!introduced!with!the!name!‘Axe!Anarchy’!with!both!male!and!female!versions!for!it.!The!decision!to!introduce!the!ladies!version!of!the!body!spray!was!due!to!the!demand!of!women!for!the!product!(Newman,!2012).!Hence,!Unilever!following!their!usual!traditions,!decided!to!meet!the!consumers’!demand.!!This!report!focusses!on!some!of!the!key!strategic!decisions!and!challenges!that!Unilever!will!have!to!consider!while!introducing!the!product.!Since!Axe!maintains!a!very!high!market!share!for!men’s!body!sprays,!it!is!vital!that!the!Positioning!of!the!women’s!version!does!not!impact!the!perception!of!the!product!for!men.!This!strategic!issue!has!been!explained!in!the!report!by!the!recommendations!of!how!Unilever!should!promote!the!new!product!in!order!to!be!most!successful.!Our!main!sales!pitch!is!through!promotion!of!the!product!by!an!advertisement!created!for!this!product.!!The!marketing!mix!strategy!consists!of!the!characteristics!of!the!product!itself,!along!with!the!price!concepts!of!the!product!in!terms!of!competitors’!prices!and!product!features.!The!place!factor!includes!information!on!distributions!channels!and!inMstore!location!of!the!product.!!Primary!research!is!a!significant!part!of!the!report,!and!was!conducted!through!questionnaires!for!the!identification!of!the!target!segments.!The!data!was!also!used!to!help!create!a!business!plan;!showing!projected!revenues,!marketing!budget,!various!promotional!activities!and!create!product!awareness.!)))))))))))))))

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Introduction)&)Company)background)!The!company!was!founded!when!two!of!major!companies!in!1942!joined!forces!which!is!today!knows!as!Unilever.!These!two!companies!were!Margarine!Unie!and!Lever!Sunlight.!In!the!1930!another!company!joined!as!well!;!the!United!Africa!Company!(UAC).!The!company!is!a!large!trading!conglomerate!with!strong!positions!in!the!export!and!import!trade!in!Africa.!!!In!the!early!years,!Unilever!established!itself!as!a!major!company!with!global!worldwide!activities.!It!built!or!bought!factories!in!Japan,!Argentina,!Brazil,!Thailand,!Indonesia!and!India.!From!1945!onwards!Unilever!expanded!its!activities!mostly!in!Europe.!!Products!of!Unilever!are!sold!globally!more!than!190!countries!including!Africa,!Asia,!Latin!America,!Middle!East,!North!Africa!and!Western!Europe.!!(Unilever,2012)!!Main!products!of!Unilever!include!Lipton,!Axe,!Close!up,!Rexona!,!Lux,!Sunsilk,!Lifebuoy,!Vaseline,!Knorr,!Comfort,!Sunlight,!Hellmans,!Flora,!Ponds,Cif!and!Ben!&!Jerry’s.!14!brands!of!the!mentioned!and!others!not!included!generated!1!billion!£!!in!2012.!(Unilver,2012)!!The!global!company!Unilever!launched!axe!in!August!of!2002!for!the!U.S.!market!at!the!cost!of!$90m!at!the!time!when!Unilever!was!the!number!one!consumer!products!manufacturer!(Neff!2002).!When!Axe!was!launched,!the!executives!at!Unilever!had!to!get!into!the!mind!of!an!18MyearMold!male!and!judging!from!the!current!success!and!popularity!of!the!product!they!succeeded.!Axe!now!looks!forward!to!launching!‘Axe!Anarchy’!a!body!spray!with!scents!for!male!and!female!consumers!(Unilever!2012).!!!Since!1983!Axe!has!been!launching!deodorants!for!men.!Now!with!the!launch!of!Axe!Anarchy!for!women!Unilever!is!looking!forward!to!amplify!its!range!of!products!to!the!different!gender!.!))))))))))))))))))))

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Initial)Need)Analysis))Identify!Target!Customers!

Axe!products!were!initially!aimed!at!18!to!24!year!old!males!since!their!launch!in!the!U.S.A.!in!2002!and!were!the!number!one!selling!deodorant!for!this!segment!by!2004!(Givhan!2005).!The!goal!of!Axe!is!to!use!this!success!to!launch!a!spin!off!version!of!the!deodorant!body!spray!targeted!at!females!in!the!same!age!range,!effectively!doubling!their!target!market.!In!the!U.S.!market!around!47%!of!women!in!this!age!group!use!body!sprays!compared!to!17%!of!men!so!the!potential!market!size!of!the!women’s!segment!is!even!greater!than!that!of!the!already!successful!men’s!market!(Newman!2012).!!

Convey!the!needs!of!these!customers!The!needs!are!similar!for!both!the!male!and!female!segments!aged!18!to!24!to!the!point!that!they!are!both!looking!for!increased!selfMconfidence!and!to!get!an!edge!when!it!comes!to!meeting!members!of!the!opposite!sex.!As!mentioned!before,!the!usage!of!body!sprays!by!females!is!a!lot!higher!my!females!however!the!market!is!more!saturated!and!Axe!is!a!new!player.!!

How!do!Axe!products!satisfy!these!needs?!Axe!products!are!designed!to!look!and!feel!nonMthreatening!to!male!users!masculinity!by!appearing!in!an!aerosol!can!it!differentiates!itself!from!perfume!bottles!in!its!physical!shape.!The!name!of!the!product!‘body!spray’!also!helps!to!create!this!distinction!(Smith!2005)!Axe!Anarchy!is!a!new!scent!available!for!men!and,!for!the!first!time,!women!in!a!limited!edition!scent!designed!for!girls!in!the!same!age!group!(Unilever!2012).!

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Further)Need)and)Value)analysis)!Value!analysis!is!an!approach!to!improving!the!value!of!a!product!or!process!by!!understanding!its!constituent!components!and!their!associated!costs.!It!then!seeks!to!find!improvements!to!the!components!by!either!reducing!their!cost!or!increasing!the!value!of!the!functions.)Basically!"Value!Analysis"!is!an!attempt!to!make!an!item!more!efficient!by!either!(a)!reducing!the!manufacturing!costs!or!(b)!improving!its!function.!By!cutting!down!on!costs!on!manufacturing,!Axe!can!have!more!space!for!a!more!profitable!product!when!selling!to!consumers.!Axe!also!saves!raw!material!in!cutting!down!costs!hence!affording!to!make!further!more!products!for!its!consumers.!Some!ways!to!cut!down!costs!are:!using!less!alcohol!to!make!the!deodorants,!using!a!smaller!can!,!recycling!the!plastic!tops!and!reusing!them!again.!!!Need!Analysis!is!all!the!activities!used!to!collect!information!(such!as!research!or!surveys..ect)!about!your!target's!wants,!desires,!expectations!ect...!Basically,!collecting!data!on!what!your!target!is!interested!in.!It’s!a!process!in!which!you!discover!what!your!target!(or!customer)!wants.!!For!our!Need!Analysis,!Axe!can!set!up!test!labs!and!ask!random!consumers!to!come!in!and!give!in!their!thoughts!and!opinions!about!the!product.!Axe!can!choose!different!consumers!from!different!age!groups!and!see!what!opinions!they!come!up!with!and!use!that!to!their!benefit!in!producing!their!next!product.!!!Another!way!Axe!can!work!on!Need!Analysis!is!to!setup!questionaries’!and!pass!them!out!to!whoever!purchases!their!products!and!ask!them!to!fill!it!out!after!they!use!the!product!for!a!month!with!a!promise!of!the!consumer!winning!a!prize.!By!mentioning!to!the!consumer!that!they!win!a!prize,!this!will!make!the!consumer!more!likely!to!complete!the!survey!or!questionnaire.!!!By!performing!these!various!methods!of!collecting!information!about!your!consumers,!Axe!will!have!a!better!understanding!of!the!whole!situation!in!hand.!Axe!can!target!specific!consumers!by!knowing!their!wants!and!needs.!By!reaching!to!their!target!audience!,!Axe!users!will!become!more!loyal!to!the!brand,!feeling!and!believing!that!Axe!is!tailoring!to!their!specific!needs.!Hence!making!them!feel!they!are!needed.!!

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Situational)Analysis)

Applying!the!PESTEL!framework!and!Porters!Five!Forces,!will!explain!the!factors!Unilever!will!have!to!consider!inMorder!to!launch!the!Axe!body!spray!for!women!in!the!U.A.E!market.!(Presently!known!as!Axe!Anarchy!in!other!markets).!!Political!M!Unilever!has!been!present!in!the!U.A.E!for!many!years,!hence!they!are!well!familiar!with!rules!&!regulations!of!the!country!and!would!not!have!any!major!issues!while!introducing!Axe!for!women,!as!they!already!have!the!same!line!of!product!for!men.!!Economic!M!It!plays!a!key!role!for!Unilever,!since!they!would!need!to!identify!the!current!existing!brands!for!women!body!sprays!and!there!key!success!factors!such!as!the!price!of!those!existing!brands!and!how!competitive!they!can!be.!For!instance,!FA,!Nivea!and!Dove.!The!economic!factor!will!also!include!the!market!conditions!and!whether!a!change!in!the!economy!would!have!a!significant!impact!on!the!sales!of!the!product.!!!Social!M!The!culture!and!demographic!aspect!here!would!be!important.!Unilever!needs!to!analyze!the!various!cultures!present!in!the!U.A.E!market!and!how!they!could!match!the!needs!of!the!women!of!majority!of!the!culture!respectively.!Axe!is!generally!targeted!towards!the!younger!generation!between!the!ages!18M24.(Newman,!2012)!It!has!gained!a!lot!of!popularity!on!social!media!such!as!Facebook,!receiving!2.3!million!likes,!of!which!around!a!quarter!were!by!women.!It!also!been!said!that!women!have!been!demanding!for!an!axe!female!body!spray!for!a!while!now.(Newman,!2012)!!Technological!M!Unilever!could!consider!replacing!the!traditional!top!off!caps!that!are!present!in!the!market!for!women!body!sprays!with!the!‘Drag!and!Press’!!technology!they!have!for!their!sprays!for!men.!It!is!a!more!convenient!method!and!also!ensures!child!safety.!!Environmental!M!It!is!essential!for!any!brand,!especially!for!a!major!brand!like!Unilever!to!have!a!good!image!in!relation!with!environmental!care.!Since!this!is!a!new!product!they!are!launching!in!this!market,!Axe!could!make!some!changes!in!the!components!of!the!packaging!to!promote!an!innovative!method!of!environmental!care!distinct!from!its!competitors.!!Legal!M!This!factor!is!well!familiarized!by!Unilever!with!the!solid!platform!that!they!have!in!the!U.A.E!market.!However,!regarding!their!advertisements!for!the!new!product,!they!would!need!to!be!very!careful!of!respecting!the!Muslim!culture!and!make!sure!it!doesn’t!hurt!any!cultural!values.!Anything!too!inappropriate!would!be!unapproved!by!the!authorities.!!!!!!!

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Porters)Five)Forces)Analysis)

Bargaining!Power!of!Buyers!

Bargaining!Power!of!Suppliers!

Threat!of!Substitutes!

Rivalry!among!competing!firms!

Threat!of!new!entrants!

Strong! Moderate! Moderate! Strong! Weak!!Power!of!Buyers!M!The!bargaining!power!of!buyers!is!determined!by!size!of!consumers.!A!huge!number!of!consumers!purchase!body!sprays!of!various!brands!as!and!when!required.!Similarly,!there!are!many!firms!offering!body!spray!brands.!With!easy!availability!of!unlimited!body!spray!brands!for!consumers,!power!of!consumers!is!relativelty!strong.!!Power!of!Suppliers!M!A!supplier!power!is!determined!by!the!number!of!participants!in!the!industry!offering!the!product!of!same!nature.!Apart!from!unilever,!other!well!established!brands!are!existing!in!the!market!offering!body!spray!for!women!at!a!reasonable!price!and!have!a!good!image!in!the!market!as!well.!However,!Unilever!has!been!serving!the!consumers!at!there!best!across!all!regions!and!has!a!good!image!in!the!market,!this!force!is!moderate.!!Threat!of!Substitutes!M!The!most!common!substitute!for!body!spray!amongst!women!is!the!deodorant!stick.!It!depends!more!towards!personal!preference,!however!if!a!high!percentage!of!women!prefer!to!use!deodorant!sticks!rather!than!body!sprays!due!to!maybe!better!effectiveness!,!this!could!be!a!main!threat!to!Axe!and!Unilever!as!a!threat!of!substitute!relatively!moderate.!!Rivalry!M!There!are!many!substitutes!available!in!the!market!that!would!act!as!a!competition!for!Axe!women!body!spray.!!Even!though!Axe!is!a!well!known!brand!in!UAE,!the!existing!brands!such!as!Fa,!Nivea!etc!are!doing!well!in!terms!of!there!product!offering!and!having!a!good!image!targeting!the!women!audience,!due!to!which!rivalry!among!competing!firms!is!relatively!strong.!!Threat!of!New!Entrants!M!The!threat!of!new!entrants!is!relatively!low!for!Unilever!as!its!not!that!easy!for!a!new!entrant!in!the!market!to!compete!with!Unilever!at!such!a!large!scale.!Moreover,!a!huge!investment,!financial!and!technological!both!is!required!for!a!brand!to!reach!to!a!point!of!brand!creation!and!establishment!of!image!in!the!market.!)Proposed)Segments:))Although!markets!can!be!segmented!into!identified!age!groups,!men!who!aspire!to!perspire!less!and!smell!better!also!seek!Axe;!these!men!aren’t!confined!by!that!particular!age!gap.!There!is!definitely!a!matter!of!aspiring!to!feel!wanted!by!the!opposite!sex,!while!also!taking!a!trip!into!a!younger!age!that!reminisces!the!oozing!confidence.!The!same!applies!to!women,!who!as!Axe!users!would!capitalize!on!laws!of!attraction,!captivating!smells,!camouflaged!body!odors,!and!even!age!regression!(Gold!2009).!

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!!Furthermore,!Axe!is!intended!to!inspire!men!to!be!at!their!best!at!all!times,!and!it!is!often!portrayed!on!ads!being!worn!by!the!most!common!and!average!rugged!underdog.!Since!Lynx/!Axe!have!always!promoted!themselves!as!an!accessible!entry!level!product,!available!to!any!man!who!seeks!leverage!with!the!opposite!sex,!priced!very!affordably,!the!product!makes!itself!unbiased!towards!a!particular!segment!and!plunges!into!the!massive!$1!billion!industry.!!This!very!same!industry!is!easily!replicated!if!a!product!is!addressed!at!physically!active!women,!who!want!to!“glow”!from!time!to!time,!and!feel!the!need!to!always!be!at!their!best.!Attractiveness!is!a!perception!that!varies!from!person!to!person,!but!when!we!deal!in!extremes,!it!can!be!either!irrefutable!or!absolutely!unattractive.!Axe!aims!to!bridge!these!extremes!and!capitalize!on!other!sensory!appeals,!other!than!vision.!(Newman,!2012)!!

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Target)segment)and)justification!

Considering!the!expanse!of!Unilever’s!array!of!products,!diversifying!with!Axe!seemed!like!the!obvious!route.!Young!men!between!the!ages!of!18!and!24!are!currently!the!target!segment!for!this!product,!hence!incorporating!this!product!into!a!female!version!could!be!a!challenge.!Unilever!identified!itself!as!the!largest!and!most!successful!deodorant!brand!in!the!World,!spanning!over!more!than!80!countries,!with!just!about!10!million!facebook!followers.!The!Unilever!product,!having!achieved!an!iconic!presence!in!many!markets,!found!itself!in!a!collision!course!into!a!growth!barrier,!as!the!market!span!for!men!is!nearly!dominated.!Taking!into!account!the!social!media!reading,!Unilever!identified!that!out!of!the!2,3!million!facebook!product!“likes”!with!the!majority!being!men,!a!quarter!of!the!product!following!derived!from!women.!(Unilever!Press,!2013)!!This!obviously!presented!itself!as!an!opportunity!to!target!the!same!age!range!in!women,!who!seek!to!be!felt!attractive!by!the!opposite!sex.!Capitalizing!on!highly!active!women!who!want!to!smell!and!feel!attractive,!who!feel!swept!away!by!previous!campaigns!designed!for!rugged!stylish!men,!now!have!at!their!disposal!the!“Anarchy”!female!version!to!peruse.!The!teaser!campaign!revolves!around!the!ad:!“Axe:!Anarchy!is!coming.”!following!the!same!structure!as!for!men,!revolving!around!the!witty!laws!of!attraction.!Highly!vested!in!creating!an!aura!of!the!targeted!gender!being!chased!around!by!the!opposite!sex,!while!dishing!out!a!sense!of!manipulation!and!control,!when!wearing!Axe/!Lynx.!In!reality,!it!is!based!around!a!false!sense!of!power,!since!men!are!less!sensitive!to!smells!than!women,!and!this!entire!campaign!and!product!launch!revolves!around!that!principle,!hence!required!to!additionally!tune!up!to!a!scent!that!creates!that!sense!of!desire,!without!conflicting!with!science.!(Abbasi,!2007)!!Past!research!carried!out!by!known!figures!such!as!Freud!and!Fleiss,!demonstrates!the!impact!that!smell!can!have!on!a!person,!and!how!it!related!to!attraction.!Several!follow!up!studies!were!carried!out!to!determine!the!impact!of!such!statements,!and!later!on!ratified!to!exclude!the!extremism!of!these!perspectives,!but!in!essence!they!argued!that!attraction!between!two!different!genders!originates!from!the!first!encounter,!and!how!resonating!smells!create!a!sense!of!belonging,!and!how!they!can!be!later!on!tied!in!with!choices!in!life!partners.!(Perkins,!2007)!!Obviously,!Unilever!doesn’t!intend!on!providing!the!mating!spark,!but!their!campaigns!revolve!around!bringing!the!opposite!sexes!together!through!smell;!if!it!can!be!applied!to!men,!then!it!can!also!be!adjusted!to!fit!women’s!needs.!Naturally!for!women,!the!age!range!will!tend!to!be!further!adjusted!to!between!16!and!26,!considering!women!mature!at!a!faster!rate!than!men.!Women!have!been!considerably!displaced!in!society!over!the!past!2000!years!and!their!equality!with!men!has!been!somewhat!oppressed,!but!they!are!rapidly!gaining!momentum!in!achieving!equal!rights!and!equal!opportunities.!This!contributes!for!the!identification!of!a!particular!segment!of!ambitious!strata!of!women,!who!want!to!stand!out!and!stand!up!in!society.!(Moglen,!1983)!!

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Entrepreneurial,!Ambitious!or!Employed!with!potential!for!growth;!all!these!women!have!in!common!is!their!thirst!for!power!and!growth,!while!their!profession!is!usually!a!driver,!the!lifestyle!represents!a!specific,!nearly!tangible!sect!of!society!that!Unilever!seeks!to!target.!Not!necessarily!a!feminist!movement,!but!usually!a!large!community!of!women!aspiring!to!take!back!the!reigns!and!communicate!aspiring!control!of!themselves!and!the!world!around!them.!This!lifestyle!falls!within!the!psychographic!aspect!of!the!segmentation!aforementioned,!depicting!the!kind!of!woman!who!knows!what!she!wants;!who!has!her!life!under!control!and!knows!where!she’s!going!with!it.!Axe!is!therefore!aspiring!to!be!yet!another!icon!for!the!opposite!sex,!this!time!around.!Redefining!the!product!means!reinventing!its!purpose,!hence!granting!it!the!status!that!is,!while!powerful,!not!extremely!feminine,!so!as!not!to!tarnish!the!currently!existing!market!for!men,!which!it!dominates.!!The!male!and!female!versions!will!be!distinct!in!color!and!shape,!yet!the!theme!remains!the!same,!paying!homage!to!the!laws!of!attraction!through!humor!and!sophistication.!Focusing!on!the!creation!of!chaos,!through!the!ongoing!commercials!released!for!“Anarchy”,!Unilever!successfully!implements!its!product!in!the!minds!of!female!consumers,!while!also!leaving!the!male!community!with!yet!another!advertisement!filled!with!gorgeous!women!raising!havoc!amongst!men…!!)))))))))))))))))))))))))))

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Substitutes)and)Direct)Competition!!The!deodorant!market!for!women!is!highly!competitive!and!introduction!into!the!market!can!be!a!risky!maneuver!if!the!right!marketing!strategy!is!not!adapted!to!introduce!the!product.!The!market!is!full!of!products!that!can!be!considered!as!direct!competition!or!substitutes.!Unillever!itself!already!has!various!successful!products!present!in!the!market!that!will!be!in!competition!with!Axe!for!women.!!For!instance!Dove!has!a!strong!presence!in!the!market!and!its!products!are!already!considered!to!be!on!the!top!selling!brands!for!cosmetics!among!women.!In!order!to!break!into!the!market!Axe!has!to!look!into!the!substitutes!and!direct!competitors!and!create!an!image!and!identity!separate!from!the!products!already!available.!!Substitutes!also!known!as!indirect!competition!are!products!that!have!the!same!use!but!are!packaged!or!marketed!differently!because!of!different!functionality.!The!substitutes!for!Axe!body!spray!are!sticks;!roll!on,!cream!and!antiperspirant!dropping!bottles.!Women!prefer!to!use!sticks!and!roll!ons!over!sprays!as!the!amount!to!apply!the!deodorant!can!be!controlled!and!applied!accurately!on!the!body.!Liquid!from!stick!and!roll!on!cannot!be!sprayed!into!eyes!which!is!a!commonly!experienced!by!users!of!body!!spray.!When!the!liquid!in!body!spray!is!sprayed!another!complication!experienced!by!users!is!the!inhalation!of!liquid!when!being!sprayed!on!the!body.!Women!prefer!sticks!and!rollMons!do!not!experience!these!issues.!!RollMon!deodorants!have!a!ball!in!the!top!of!the!bottle!and!are!applied!by!the!user!on!the!skin!rubbing!the!ball!to!the!specific!body!part.!Cream!deodorant!is!applied!using!the!fingertips!where!as!stick!deodorant!are!transparent!or!white!in!colour!and!considered!as!dry!deodorants.!They!are!rubbed!on!the!body!part!using!the!bottle.!Antiperspirant!is!a!substitute!of!deodorant!as!well.!The!difference!between!a!deodorant!and!a!antiperspirant!is!that!a!deodorant!is!used!for!neutralising!the!smell!and!it!takes!an!antiseptic!action!against!the!bacteria!produced!by!the!sweat,!where!as!antiperspirants!work!by!clogging,!closing!or!blocking!the!pores!on!the!skin!with!powerful!astringents!such!as!aluminium!salts!so!that!they!can't!release!sweat.!Deodorants!are!preferred!over!antiperspirant!as!they!are!considered!to!be!harmful!to!the!user.!Some!of!the!substitute!brands!for!Axe!body!spray!for!women!are!Nivea!deodorant!stick,rollMon!and!antiperspirant,!Dove!stick!rollMon!and!antiperspirant,Lady!dry!stick!antiperspirant!and!deodorant,!Secret!!antiperspirant!and!deodorant,!FA!deodorant!rollMon,!Avon!deodorant!rollMon!and!stick,!Mitchum!Lady!cool!dry!sticks!and!rollMon!and!Boots!rollMon!and!sticks!deodorant.!!Direct!competition!is!where!products,!which!perform!the!same!function,!compete!in!the!market!against!one!another.!The!reason!why!women!prefer!sprays!to!rollMons!and!sticks!are!because!spray!is!more!convenient!to!use!then!using!a!rollMon.!The!roller!ball!in!rollMons!collects!to!dust,!water,!sweat!and!and!scales!from!the!skin!and!the!liquid!gets!contaminated!by!these!particles!thus!it!is!harmful!to!the!human!body,!it!can!lead!to!skin!irritation!and!it!has!shorter!durability!then!spray.!The!body!spray!is!normally!applied!by!using!an!aerosol!can,!which!contains!the!liquid.!The!consumer!uses!the!can!to!spray!the!liquid!on!

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! ! !11!

the!body!part.!The!top!competitive!brand!for!body!sprays!are!Dove,!Nivea,!FA,!Boots,!Mitchum,!Lady,!Secret!and!Adidas.!!))))))))))))))))))))))))))))))))))))))))))))))

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! ! !12!

Product)Strategy)!As!Axe!for!Women!is!currently!in!its!launching!phase,!it!capitalizes!in!one!scent.!While! remaining! rather! tentative,! it! seems! like! enough! market! research! was!carried! out,! as! it! is! proving! to! sell! fast! in! retail! outlets.! The! lack! of! options! in!terms! of! fragrances! makes! it! stand! out,! but! at! the! same! time,! automatically!shoots! it! to! second! plan,! when!women! seek! variety.! One! has! to! consider! that!women!aren’t!as!black!and!white!as!men!are,!and!they!are!required!to!be!offered!choices,!even!if!they!do!end!up!buying!the!first!thing!they!saw.!In!terms!of!design!and! label,! it! follows! the! identity! of! other! Axe! for! men! products,! so! as! to! not!disperse! into!creating! two!separate! identities! for!male!and! female.!Considering!Axe! overall! positions! itself! as! a! premium!product,! no!discounts! or! bundling! of!products!are!offered! to!women.!This!could!be!reflective!of!a!below!par!market!share,!and!the!advertizing!coverage!follows!the!same!stigma.!Axe!for!women!fails!to!compete!at!the!level!of!deodorant!sticks,!making!it!yet!again,!short!in!variety.!!Nivea! body! spray,!while! offering! a! better! range! than! Axe! for!women,! pales! in!contrast!with!FA,!which!remains!predominantly!better!at!offering!variety.!On!the!other!hand,!due!to!heavy!focus!on!skin!care,!Nivea!remains!quoted!as!the!better!option! in! terms! of! product! quality! and! brand! awareness! among! women! in!general.!The!advertising!campaign!focus!and!respective!coverage!gives!therefore!Nivea! an! edge! over! FA! and! Axe! alike,! making! it! a! market! leader! in! terms! of!market! share.! FA! capitalizes!more!on! the!pricing! factor,! often!offering!bundles!and! discounts,! high! quantities! readily! available! in! stores,! as! well! as! central!positioning!in!the!deodorant!and!spray!aisles!of!retail!outlets.!!Secret,! a!Proctor!and!Gamble!product,!offers! the!same!sort!of!variety!as!Nivea,!placing!most!focus!on!the!quality!of!the!product!inside!the!casing,!outside!design!and!label,!packaging!while!at!the!same!time!giving!great!value!for!money.!Secret,!like! most! Unilever! products! beyond! Axe,! requires! very! little! advertising!coverage,!relying!merely!on!its!P&G!logo!to!offer!reassurance!of!great!value!for!money!to!any!repetitive!household!purchase.!!Last,! but! not! least,! Adidas! plays! very! little! focus! on! its! positioning,! fragrance!selection,!quality,!design!or!even!in!creating!value!for!money.!The!Adidas!stance!is!almost!one!of!neglect,!relying!merely!on!the!international!brand!name!to!sell,!yet!another!addition! to! their!vast!range!of! sports!products.! It!also!seems! to!be!the!only!product!that! lacks!the!adequate!positioning!and!online! information,! in!contrast!with!all!the!others!mentioned!before.!!While! Axe! remains! weak! with! lack! of! choice! offering,! it! places! itself! as! the!strongest! product! among! the! shelves,! remaining! predominantly! a! star! in! the!rising.!The!market!share!is!growing,!the!advertising,!packaging,!positioning!and!appeal! continue! to! dominate! consumer! preference.! Brand! loyalty! and! product!quality!seem!to!stand!out,!with! the!crowds!of!women!who!place! their! fate! in!a!product!that!invests!heavily!in!its!own!image,!as!much!as!it!associates!itself!with!the!sex!appeal!factor;!an!area!that!other!brands!fail!to!grasp.!!

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! ! !13!

Lady! sticks,! of! the! various! brands! mentioned! before! leave! Axe! in! the! wind,!grasping!an!indirectly!competing!market.!Our!feel!is!that!Axe!is!plotting!its!next!big!expansion!soon.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Page 14: FINAL REPORT (pdf all)

! Unilever! Axe! Axe!Anarchy!Product! Design:!Generally!conservative!using!basic!

colors!associated!with!personal!care!

products!such!as!blue,!green,!and!white.!

!

Packaging:,Long!and!slender!containers!for!body!spays!and!deodorants!with!top!

caps.!Aluminum!material!is!generally!used!

on!the!container!and!plastic!on!the!top!cap.!

,Quality:,Reputable!brands!with!functional!uses!to!meet!utilitarian!needs!of!

customers.!Most!deodorant!sprays!offer!

additional!product!features!eg.!48Chour!

protection!from!odor.!,,Branding:,The!main!brands!within!Unilever!for!personal!care!and!deodorant!

sprays!are:!Dove,!Rexona,!Timotei,!

Vaseline.!Each!brand!symbolizes!a!

different!product!ethos!and!has!a!specific!

focus.!Dove!focuses!on!skin!care!and!

health,!rexona!on!protection!from!

perspiration!and!performance,!timotei!on!

natural!ingredients,!and!Vaseline!on!the!

feel!and!functionality!of!the!brands!

product!lines.,,,

Design:!Black!background!and!silver!‘axe’!font!with!coloration!based!upon!the!

scent/version!of!the!product.!eg.!Gold,!

brown!and!dark!brown!for!their!coco!

scent!“dark!temptation”.!

!

Packaging:,Short!and!stubby!container!with!a!twist!cover!cap!and!spray!button!

underneath.!Aluminum!is!used!on!the!

body!as!for!all!similar!Unilever!product!

lines;!the!twist!cap!is!made!from!plastic.!

,Quality:,Focused!instead!on!hedonic!needs!of!customers,!the!product!features!

found!in!other!product!lines!are!

abandoned!in!favor!of!a!good!scent!and!

other!intangible!aspects.,,Branding:,Each!axe!body!spray!has!a!main!focus!on!its!scent!–!the!scent!is!

almost!a!sub!brand!of!the!axe!product!line!

and!customers!are!usually!loyal!to!a!

certain!scent!within!Axe.,!

Design:!The!men’s!version!follows!the!same!Axe!design.!The!women’s!

version!consists!of!a!silvery!white!

background!with!pink!and!purple!

accents!to!show!the!femininity!of!

the!scent.!The!Axe!font!is!black!and!

is!understated.!

!

Packaging:,The!same!container!is!used!for!this!product!as!in!the!entire!

Axe!range,!only!the!design!changes.!

,Quality:,It!is!not!positioned!as!a!high!quality!or!luxurious!product!

which!is!apparent!from!the!price!

point!and!functional!packaging!–!It!

is!designed!for!daily!use!and!most!of!

the!quality!care!for!this!product!lies!

in!the!scent!as!in!the!other!products!

in!the!Axe!product!line.,,Branding:,As!mentioned!before!the!Scents!Axe!offers!form!subCbrands.!

The!Anarchy!brand!symbolizes!a!

carefree!attitude!and!the!connection!

between!men!and!women.!

!

Page 15: FINAL REPORT (pdf all)

Price! Dove,deo,spray,:,

Carrefour!=!11.25!dhs!Geant!=!12.50!dhs!!

Choithrams!=!13.50!dhs!Park!N’!Shop!=!13.50!dhs!

!Rexona,48hr:,,

Carrefour!=!11.90!dhs!Geant!=!12.50!dhs!

Choithrams!=!14.95!dhs!Park!N’!Shop!=!14.95!dhs!

,!

!Same%pricing%as%Axe%Anarchy%%

Axe,Anarchy,Carrefour!=!14.50!dhs!

Geant!=!15.50!dhs!!Choithrams!=!15.50!dhs!Park!N’!Shop!=!15.50!dhs!

!Highest!pricing!in!Unilever’s!personal!care!body!sprays!and!deodorants.!!Marginal!price!gap!between!more!technically!orientated!products!such!as!Rexona!48hr.!!

Place! Presence!in!all!major!supermarkets.!

!Supermarkets,surveyed:,Carrefour!Geant!Choithrams!!Park!N’!Shop!!!Location,in,Store:,Personal!care!items,!body!sprays!are!found!next!to!hair!care!products!and!shaving!products.!!

Location,in,store:,Sometimes!found!near!deodorant!and!antiperspirants,!other!times!placed!near!colognes,!perfumes!and!eau!de!toilettes!in!a!dedicated!fragrances!section!in!larger!supermarkets!!

Location,in,store:,The!female!version!of!Axe!Anarchy!is!mostly!found!next!to!the!male!version!of!the!product!in!sections!for!male!personal!care!items!–!no!effort!is!taken!by!the!supermarkets!to!display!it!as!a!women’s!brand.!

Page 16: FINAL REPORT (pdf all)

!

Prom

otion

! %Relies%often%on%the%foundation%set%by%the%Unilever%brand%image,%predefined%as%family%oriented%and%affordable.%Doesn’t%overload%the%product%with%heavy%marketing%costs%so%as%to%maintain%the%product%entryAlevel,%market%penetration%strategy%based.%

Heavily%guided%by%its%marketing%impact%of%TV%Commercials,%Radio%Advertising,%among%other%forms%of%Online%Media%presence%such%as%with%facebook%fan%pages,%twitter%posts%and%other%social%networks.%Positions%the%current%young%user%strata%as%brand%ambassadors.!

Tackles%the%female%side%with%the%same%intensity%as%men,%taking%a%strong%stance%on%sex%appeal.%Strongly%reliant%on%TV%and%Radio%Commercials,%Online%Social%Media,%as%well%as%giveAaway%sachets%inside%women’s%magazines.!

Page 17: FINAL REPORT (pdf all)

!

!

KEY:!!3!Point!ScaleF!The!characteristics!and!performance!of!the!product!are!rated!from!3!alternatives!which!are!the!following:!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!1=!Less!than!average!! F!Less!than!expected!performance!or!characteristics.!!

!!!!!!2=!Average!!!!!!!!!!!!!!!!!!!!!!!!!! FSatisfactory,!or!just!meets!the!expectations!

!!!!!!3=!Above!Average!!!!!!!!!!!!! F!Beyond!the!expected!performance!or!characteristics!

!

!

!

!

!

!

!

!

!

!

!

Page 18: FINAL REPORT (pdf all)

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Direct!Competitors!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Indirect!Competitors!!

!

!

!

! Axe!for!ladies!(Unilever!product)!

Nivea!body!spray!

FA!body!spray!

Secret!(P&G!product)!

Adidas! Lady!stick!(specialized!in!deodorant!sticks)!

Nivea/Fa/Secret!rollFons!and!deodorant!sticks!

Product(porfolio( ! ! ! ! ! ! !Fragrance!selection! ! ! ! ! ! ! !Product!Quality! ! ! ! ! ! ! !Design/Label! ! ! ! ! ! ! !Brand!Awareness! ! ! ! ! ! ! !Packaging! ! ! ! ! ! ! !User!convenience! ! ! ! ! ! ! !Purpose!of!use!Variety!! ! ! ! ! ! ! !Price(perception:( ! ! ! ! ! ! !Value!for!money! ! ! ! ! ! ! !Discounts/bundling! ! ! ! ! ! ! !( ! ! ! ! ! ! !Place:( ! ! ! ! ! ! !Market!share! ! ! ! ! ! ! !In!store!location! ! ! ! ! ! ! !Quantity!in!store! ! ! ! ! ! ! !! ! ! ! ! ! ! !Promotion:( ! ! ! ! ! ! !Advertising!Coverage! ! ! ! ! ! ! !Advertising!Appeal! ! ! ! ! ! ! !Positioning! ! ! ! ! ! ! !Online!Information! ! ! ! ! ! ! !

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! ! !19!

Background)Assumptions)&)Constraints)

Communication!Constraints:!!Email:!Group!email!is!effective!but!is!very!formal!and!group!members!do!not!ask!smaller/less!important!questions!as!this!would!unnecessarily!clutter!the!inboxes!of!other!members.!This!can!sometimes!lead!to!confusion!and!the!smaller!details!can!be!missing!if!other!members!did!not!understand!the!original!group!communication.!The!response!time!of!email!communications!is!largely!dependent!upon!how!frequently!the!group!members!check!their!email.!This!ranges!from!1!hour!to!24!hours!typically.!!!BBM!group:!Less!effective!than!email!for!major!communications!as!large!messages!can!cause!clutter!on!the!screen!of!a!blackberry!phone.!In!contrast,!it!is!perfect!for!small!communications!between!members!as!there!is!a!fast!response!time!as!people!usually!check!their!phones!every!5!to!10!minutes.!Members!who!were!active!on!bbm!usually!submitted!better,!more!complete,!essay!contributions.!!!Mobile:!Slightly!more!time!effective!than!the!bbm!group!yet!other!group!members!cannot!see!conversations!so!messages!have!to!be!repeated.!It!is!also!not!a!cost!effective!option!as!bbm!is!a!set!fee!for!unlimited!communication!whereas!calls!are!charged!by!length!of!connection.!This!method!was!the!least!used!and!is!only!employed!when!only!very!detailed!explanation!is!necessary!and!cannot!be!understood!on!bbm.!!!Research!Constraints:!Unilever!aims!to!keep!its!brand!identities!separate!and!they!do!not!wish!to!distort!or!dilute!their!marketing!communications!in!order!to!appeal!to!larger!segments.!This!disconnection!in!the!product!lines!makes!comparing!or!understanding!the!point!of!parity!in!these!products!very!hard.!At!first!glance!it!seems!as!if!Unilever!is!treading!on!its!own!feet!until!you!see!that!within!a!certain!category!the!products!form!distinct!market!segments.!)Product!Assumption:!At!first!it!was!assumed!that!Axe!Anarchy!was!only!available!as!a!spray!for!women!however!there!is!also!a!men’s!version!of!the!body!spray!under!the!same!name!but!with!a!distinct!scent!and!packaging!to!mark!the!difference.!Axe!Anarchy!is!also!available!as!a!shower!gel!scent!for!men!and!we!presumed!the!same!would!be!true!for!the!women’s!version!of!the!scent,!this!was!not!the!case!and!in!addition,!the!women’s!version!of!Axe!Anarchy!is!also!a!limited!release!so!it!might!not!be!here!to!stay!(Anon!2012).!!!Market!Assumption:!Axe!is!the!number!one!body!spray!for!men!since!2004!and!we!predict!that!they!will!want!to!create!the!same!effect!on!the!women’s!market!by!aiming!to!be!the!market!leader!in!that!segment!and!overcome!its!rivals.!!

)

))

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! ! !20!

Primary)Market)Research:)!At! each! of! the! retail! outlets! visited,! under! the! healthcare! products! aisle,! the!deodorants! and! body! sprays! remained! relatively! differentiated! in! terms! of!appearance! and!display.! Clearly! appearance! and!design!played!a! relevant!part,!but! some! products! were! much! more! heavily! stocked! than! others.! Axe,! for!example! was! very! prominent! in! the! men’s! department,! while! in! the! women’s!section!it!would!pass!as!unnoticed.!!

!!

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! ! !21!

!!!!The!likes!of!Carrefour!would!easily!have!a!6!to!7!meter!aisle!dedicated!to!these!products,!while!in!smaller!retailers!the!allocated!space!would!be!rather!minute.!The! likes! of! FA,! Nivea,! Rexona! and! Dove! clearly! dominated! placement! in! the!shelves,! as! they! had! a! lot! of! variety! to! offer,! in! terms! of! different! fragrances!available.! Apart! from!great! placement! in! Carrefour,! in! other! retailers,! Axe!was!positioned! as! a! small! column,! making! it! harder! to! locate,! unless! specifically!sought.!Naturally,!still!prominent,!but!lost!in!a!forest!of!other!products.!!

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! ! !22!

!!

!!!!!!

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! ! !23!

The! other! brands! displayed! had! easily! 2! to! 3!meters!wide! range,! and! through!observation! of! women! in! that! department,! one! could! identify! that! they! were!drawn! to! the! brands! that! had! more! variety! to! offer,! where! they! would! be!browsing!for!a!few!minutes,!whereas!Axe!female!consumers!would!simply!grab!and!go.!!!

!!

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! ! !24!

!

)

)

)

)

)

)

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Page 25: FINAL REPORT (pdf all)

Deodorants for WomenRetail Pricing Strategies (AED)

Product Description Carrefour Géant Choitrams Park & Shop

Axe Anarchy 14.50 15.50 15.50 15.50Carrefour Active Sport 11.75 - - -Fa Deo Spray 150ml 10.50 12.50 11.50 -Fa Deo Spray 200ml 13.50 14.50 12.50 -Fa Sprinkle Spray 11.25 12.50 12.50 -

Dove Deo Spray 100ml 11.25 12.50 13.50 13.50Dove Deo Original 11.25 12.50 13.50 13.50Dove Deo Beauty 11.50 12.50 13.50 14.95

Nivea Angel Star 100ml 8.75 10.50 14.25 11.95Nivea Angel Star Blue 100ml 9.25 10.50 14.25 11.95

Nivea Dry Comfort 150ml 11.30 12.50 14.50 11.95Nivea Fresh Natural 150ml 11.30 12.50 14.50 11.95

Nivea Invisible 150ml 11.30 12.50 14.50 11.95Nivea Pure Natural 150ml 11.30 12.50 14.50 11.95Nivea Dry Comfort 200ml 14.30 15.50 14.75 11.95Nivea Fresh Natural 200ml 14.30 15.50 14.75 12.95

Nivea Invisible 200ml 14.30 15.50 14.75 12.95Nivea Pure Natural 200ml 14.30 15.50 14.75 12.95

Rexona Music 100ml 7.75 9.50 12.95 12.95Rexona Tropical 100ml 10.95 12.50 12.95 12.95Rexona Cotton 175ml 11.25 12.50 14.95 12.95Rexona Powder 175ml 11.25 12.50 14.95 12.95Rexona Nutritive 175ml 11.25 12.50 14.95 12.95Rexona 48 Hours 175ml 11.90 12.50 14.95 14.95

Lux Magical 150ml - - 12.50 -Yardley (Various) 150ml - - 8.50 -

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! ! !26!

Primary)research)(Online)survey)results))

!!

!!!!!!! !

!

)

)

)

What)are)the)most)important)attributes)to)you)when)choosing)

cosmetic)products?)Price!Scent!Packaging!!Ingredients!No!animal!testing!Eco!friendliness!Product!advertisements!!Product!branding!Sales!promotions!Other!

6%!

64%!

22%!

2%! 6%!

How)often)do)you)purchase)cosmetic)products?)

Weekly!

Monthly!

Quarterly!

BiMannually!

other!

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! ! !27!

)

)

)

)

)

)

)

)

)

)

)

9%!21%!

10%!60%!

Are)you)familiar)with)Axe)body)spray)for)woman?)

yes!

I!have!heard!of!other!axe!products!sounds!familiar!

no!

20%!

28%!31%!

21%!

How)likely)are)you)to)purchase)Axe)anarchy)for)women?)

Extremely!unlikely!

Unlikely!

Indifferent!

likely!

Extremely!likely!(none)!

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! ! !28!

Recommended)Positioning))

Positioning!refers!to!the!image!created!in!the!mind!of!the!consumer!regarding!the!value!the!product!offers!and!how!it!is!perceived!differently!from!its!competitors!in!terms!of!distinct!characteristics.!(Bahsin,!H,!2011)!How!Unilever!positions!Axe!for!women!would!be!one!of!the!very!key!elements!that!could!lead!to!success!or!failure;!especially!when!their!aim!is!not!to!change!the!perception!of!men!for!the!product!and!not!to!create!confusion!in!brand!identity.!Keeping!that!fact!in!mind,!Unilever!should!stick!with!a!similar!positioning!strategy!it!has!for!the!men’s!body!spray,!which!basically!is!giving!away!strong!sex!appeal!amongst!teenagers!and!young!adults!(N.A,!2009);!attracting!the!opposite!gender!with!a!sensual!scent.!Consumers!should!be!able!to!perceive!Axe!for!women!differently!compared!to!its!competitors!such!as!‘Nivea’;!which!is!known!for!its!antiMper!spirant!nature!and!24!hour!protection!(Marketing*week,*2007).!The!sex!appeal!factor!would!be!considered!as!a!point!of!differentiation!for!Axe!for!woman.!Similarly,!‘Dove’!portrays!itself!as!skin!care!oriented!product!and!‘Rexona’!has!an!image!of!a!sporty!brand.!‘Dove’!and!‘Rexona’!are!Unilever’s!two!other!product!lines!they!have!for!body!sprays,!and!they!will!have!to!manage!the!cannibalization!factor!very!carefully,!making!sure!it!does!not!impact!the!image!of!each!product.!(N/A,!2012).!!))))))))))))))))))))))))))))

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! ! !29!

Promotion)Strategy)For)Axe)Anarchy))The!promotion!strategy!for!Axe!Anarchy!for!her!is!going!to!be!split!up!into!four!parts.!According!to!the!research!conducted!60%!of!the!women!who!were!surveyed!are!unaware!of!the!product!being!available!for!women.!During!the!introduction!phase!of!the!product,!that!is!the!first!quarter,!print!media!along!with!video!advertisements!and!social!media!will!be!used!to!create!awareness!in!the!market!as!well.!!Use!of!promoters!to!create!awareness!will!also!be!used.!The!promoters!will!have!their!own!kiosk!in!malls!and!the!Knowledge!Village!in!Dubai,!as!the!majority!of!the!target!market!buys!cosmetics!from!these!locations!and!knowledge!village!has!a!considerable!number!of!potential!target!market!in!a!concentrated!area.!The!promoters!will!wear!the!Axe!Anarchy!tMshirts!and!will!hand!out!free!samples.!!These!promoters!will!be!used!in!three!different!malls!in!UAE,!the!mall!of!the!Emirates,!the!Mall!of!Dubai!and!Marina!Mall!Abu!Dhabi.!These!promotions!will!be!held!during!June,!October!and!January.!!Each!mall!will!have!4!promoters.!!!!According!to!the!research!conducted!66%!of!the!women!surveyed!said!that!the!most!important!attribute!when!buying!a!deodorant!is!the!scent.!Whereas!36%!said!that!t!branding!is!a!factor!when!choosing!cosmetic!products!and!31%!brought!into!light!that!packaging!is!important!as!well.!In!order!to!reach!the!target!market!glossy!magazines!such!as!Cosmopolitan!for!the!Middle!East!and!TimeOut!Fashion!can!have!scratch!and!sniff!panels!along!with!print!media!adverts.!This!will!increase!exposure,!will!increase!the!brand!image,!the!product!packaging!recognition!and!will!provide!an!opportunity!to!smell!the!product!which!can!be!highly!effective!when!converting!to!sales,!as!it!is!the!most!important!factor!when!choosing!cosmetics.!!!*(Please!see!appendix!2b!for!details.)!!A!competition!to!boost!the!sales!in!the!2nd!month!of!the!!2nd!quarter!and!middle!of!!the!4th!quarter!will!be!held.!The!competition!will!award!one!winner!two!first!class!plane!tickets!to!the!Axe!Anarchy!islands!in!Indonesia,!as!well!as!free!stay!in!a!5!star!hotel!for!4!days!and!a!free!camera.!!The!competition!will!be!heavily!advertised!online!on!the!facebook!page,!as!well!as!video!adverts!and!print!media!to!reach!the!target!audience.!!In!order!to!enter!the!competition,!the!entrants!will!have!to!like!the!facebook!page!and!leave!a!comment!on!a!picture!uploaded.!The!best!comment!will!be!chosen!as!the!caption!of!the!photo!and!the!winner!will!be!chosen!accordingly.!This!kind!of!competition!increases!brand!loyalty!as!it!increases!consumer!interaction!with!the!brand.!!!The!end!of!the!2nd!quarter!and!the!3rd!quarter!will!potentially!mark!the!growth!stage!of!product.!During!this!time!frame!free!sampling!and!print!media!will!be!cut!to!bare!minimum.!The!TV!advertisements!will!be!alternating!during!this!time,!as!the!main!objective!is!to!remind!the!customers!about!the!product.!!The!use!of!IMC!and!the!AIDA!model!will!ensure!successful!promotion!of!the!product.!Using!various!promotional!techniques!will!cast!a!shadow!over!the!weaknesses!of!using!only!a!single!promotional!activity.!!According!to!the!AIDA!model!the!use!of!different!techniques!and!changing!schedules!of!print!media,!t.v!

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! ! !30!

advertisements!and!sales!promotion!will!create!a!desire!and!interest!for!the!product.!!*!!!!

!!!!!!!!!!!!!!!!!!!!

))))))))))))))))))))))

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! ! !31!

Reference)List)!

"Nivea!revamps!deodorant!range",!2007,!Marketing*Week,!!pp.!8M8.!!Anonymous2012,!Jan!26.!Axe!launches!its!fragrance!for!women.*M2*Presswire.!!Application!Of!Antiperspirants.!2013.!Application!Of!Antiperspirants.![ONLINE]!Available!at:!http://antiMperspirant.info/applicationMofMantiperspirants/.![Accessed!04!March!2013].!

!Bahsin,!H.!(2011).!What*is*Positioning.!Available:!http://www.marketing91.com/positioningM2/.!Last!accessed:!3rd!March!2013.!

!Best!Deodorant!for!women!2012!2013.!2013.!Best!Deodorant!for!women!2012!2013.![ONLINE]!Available!at:!http://www.squidoo.com/bestMdeodorantMforMwomen.![Accessed!04!March!2013].!

!Discovery!Health!"Types!of!Deodorant:!Lots!More!Information".!2013.Discovery!Health!"Types!of!Deodorant:!Lots!More!Information".![ONLINE]!Available!at:!http://health.howstuffworks.com/wellness/men/sweatingModor/stickMorMsprayMdeodorant1.htm.![Accessed!04!March!2013].!

!Givhan,!R.!(2005),!"Axe!body!spray:!The!sweet!smell!of!success!;!Aimed!at!guys!

who!aim!to!attract!women,!it's!making!a!name!in!the!deodorant!market",*Orlando*Sentinel,!Jul!5,!p.D4.!

!Gold,!M.!(2009),!"Perfume!promises!sweet!smell!of!youth;!But!chemistry!expert!

questions!science!behind!the!scent",*Times*Colonist,!Jan!29,!p.C8.!!Health!And!Hygeine:!Deoderant!And!AntiMPerspirant!Sticks!Vs.!Gels.!2013.Health!And!Hygeine:!Deoderant!And!AntiMPerspirant!Sticks!Vs.!Gels.![ONLINE]!Available!at:!http://www.essortment.com/healthMhygeineMdeoderantMantiMperspirantMsticksMvsMgelsM18617.html.![Accessed!04!March!2013].!

!Helene!Moglen.!(1983).!Women’s!Studies!International!Forum.!Science!Direct.!6!(2),!131M134.!

!Kamran!Abbasi.! (2007).!The!smell!of! false!hope.! Journal!of! the!Royal!Society!of!Medicine.!100!(6),!268M274.!

!N.A.!(2009).!Axe!ups!the!ante!in!body!sprays.!NEW*YORK.!26!(6),!p36!!

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! ! !32!

N.A.!(2012).!AXE.!Available:!http://www.unilever.com/brandsMin!action/detail/Axe/292063/.!Accessed!3rd!march!2013!!

Neff,!J.!(2002),!"Women!to!watch:!Marketing's!gender!benderMMEsther!Lem",!Advertising*Age,!vol.!73,!no.!22,!pp.!S16.!

!Newman,!A.A.!(2012),!"Axe!broadens!its!pitch!in!the!mating!game:!Maker!of!the!

body!spray,!a!hit!with!men,!will!market!spinoff!to!women",International*Herald*Tribune,!Jan!10,!p.16.!

!Newman,!AA.!(2012).!Axe*Adds*Fragrance*for*Women*to*Its*Lineup.!Available:!

http://www.nytimes.com/2012/01/09/business/media/axeMaddsMfragranceMforMwomenMtoMitsMlineup.html?_r=1&.!Accessed!25th!Feb!2013.!

!Peter!Perkins.!(2007).!Fleiss,!Freud!and!the!nose.!JRSM.!100!(9),!269.!

Smith,!R.!(2005),!"BODY!SPRAY",*The*Globe*and*Mail,!Apr!23,!p.L4.!The!Difference!Between!Deodorant!and!Antiperspirants!|!Care2!Healthy!Living.!2013.!The!Difference!Between!Deodorant!and!Antiperspirants!|!Care2!Healthy!Living.![ONLINE]!Available!at:http://www.care2.com/greenliving/deodorantMorMantiperspirants.html.![Accessed!04!March!2013].!

!Unilever!(2012),!Unilever;!AXE!Unleashes!Anarchy!With!FirstMEver!Fragrance!

For!Girls.!Chemicals*&*Chemistry.!Available!from:!VerticalNews.com![Accessed:!January!27,!2012].!

!Unilever! Press.! (2013).! Axe! launches! its! first! fragrance! for! women.! Available:!http://www.unilever.com/brandsMinMaction/detail/AxeMlaunchesMitsMfirstMfragranceMforMwomen/292067/.!Last!accessed!1st!March!2013.!

!What!Are!the!Different!Types!of!Deodorant?!(with!pictures).!2013.!What!Are!the!Different!Types!of!Deodorant?!(with!pictures).![ONLINE]!Available!at:http://www.wisegeek.com/whatMareMtheMdifferentMtypesMofMdeodorant.htm.![Accessed!04!March!2013].!

!Which!antiperspirant!or!deodorant!do!you!rate!as!best?!.!2013.!Which!antiperspirant!or!deodorant!do!you!rate!as!best?!.![ONLINE]!Available!at:http://www.mamamia.com.au/style/deodorantMtheMholyMgrailMofMproducts/.![Accessed!04!March!2013].!

!N.A. (2013). Unilever history. Available: http://www.unilever.com/aboutus/ourhistory/. Last accessed 21st Apr 2013. Newman, A.A. (2012). Axe Adds Fragrance for Women to Its Lineup. Available: http://www.nytimes.com/2012/01/09/business/media/axe-adds-fragrance-for-women-to-its-lineup.html?_r=0. Last accessed 21st Apr 2013. !!!!

!

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*Axe%Anarchy%For%her%

Appendix%1A%Ansoff%Matrix%%For%%Axe%Anarchy%For%Her%%%%

• Existing%Market%is%being%used%as%Axe%already%has%a%presence%in%the%UAE%and%is%using%a%new%product%to%meet%the%demands%of%that%market.%

%

%%

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Business Plan for Axe Anarchy for Her

Business Plan for Axe AnarchyQ1 Q2 Q3 Q4

Annual Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr MayFemales aged 15-24 in UAE 306,410Masximum Market Potential (AED) 17,567,522

Potential Target Market (30.6%) 93,761 93,761 93,761 93,761 93,761 93,761 93,761 93,761 93,761 93,761 93,761 93,761 93,761likely to purchase (21%) 64,346 64,346 64,346 64,346 64,346 64,346 64,346 64,346 64,346 64,346 64,346 64,346 64,346

Total units sold 772,153 9,343 9,343 20,153 22,423 22,423 48,368 65,401 65,401 141,072 89,693 89,693 193,471Total Revenue (AED) 11,968,372 144,817.33 144,817.33 312,374.58 347,561.60 347,561.60 749,698.98 1,013,721.33 1,013,721.33 2,186,622.04 1,390,246.39 1,390,246.39 2,998,795.94

(Less) Expenses

Cost of production per unit 8.00 8.00 8.00 8.00 8.00 8.00 8.00 8.00 8.00 8.00 8.00 8.00 8.00Cost of production 6,177,224.00 74,744.00 74,744.00 161,224.00 179,384.00 179,384.00 386,944.00 523,208.00 523,208.00 1,128,576.00 717,544.00 717,544.00 1,547,768.00

Retail margin (20%) per unit 3.00 3.00 3.00 3.00 3.00 3.00 3.00 3.00 3.00 3.00 3.00 3.00 3.00Retail marin (20%) 2,316,459.00 193,038.25 193,038.25 193,038.25 193,038.25 193,038.25 193,038.25 193,038.25 193,038.25 193,038.25 193,038.25 193,038.25 193,038.25

Mall Promotion 105,000.00 35,000.00 35,000.00 35,000.00Knoledge village promotion 35,000.00 35,000.00Wages & Salary of Promoters 240,000.00 60,000.00 60,000.00 60,000.00 60,000.00

Magazine Print Advertisements 120,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00Tv Advertisments air time 1,100,000.00 275,000.00 275,000.00 275,000.00 275,000.00

Online Advertisments 120,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00Axe Anarchy Island Competition 100,000.00 50,000.00 50,000.00

Total Expenses 10,313,683.00 382,782.25 562,782.25 469,262.25 392,422.25 762,422.25 649,982.25 736,246.25 1,106,246.25 1,341,614.25 930,582.25 1,205,582.25 1,810,806.25

Net Profit 1,654,688.5

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Response  Summary Total  Started  Survey:  67Total  Finished  Survey:  66    (98.5%)

PAGE:  1

1.  Which  type  of  cosmetic  care  product  do  you  use?

  answered  question 67

  skipped  question 0

 Response

Percent

Response

Count

Deodorant  body  spray 29.9% 20

Deodorant  roll-on 16.4% 11

Deodorant  stick 16.4% 11

Antiperspirant  body  spray 14.9% 10

Antiperspirant  roll-on 9.0% 6

Antiperspirant  stick 9.0% 6

none   0.0% 0

Other  (please  specify) 4.5% 3

2.  Do  you  purchase  your  own  cosmetic  products?

  answered  question 67

  skipped  question 0

 Response

Percent

Response

Count

yes 94.0% 63

no 6.0% 4

3.  Where  are  your  cosmetic  products  purchased?

 Response

Percent

Response

Count

Carrefour 38.8% 26

Geant 11.9% 8

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  answered  question 67

  skipped  question 0

Geant 11.9% 8

Choitrams 3.0% 2

Park  N'  Shop 3.0% 2

Spinneys 14.9% 10

LuLu 11.9% 8

Local  grocery 10.4% 7

Department  store 26.9% 18

Other  (please  specify) 20.9% 14

4.  How  often  do  you  purchase  cosmetic  products?

  answered  question 67

  skipped  question 0

 Response

Percent

Response

Count

Weekly 6.0% 4

Monthly 64.2% 43

quarterly 22.4% 15

bi-annually 1.5% 1

Other  (please  specify) 6.0% 4

5.  what  is  the  most  important  attribute  to  you  when  choosing  cosmetics?  pleasetick  all  that  apply.

  answered  question 67

  skipped  question 0

 Response

Percent

Response

Count

Price 44.8% 30

Scent 65.7% 44

Packaging 31.3% 21

Ingredients 31.3% 21

No  Animal  testing 13.4% 9

Eco  friendly 13.4% 9

Product  advertisements 10.4% 7

Product  branding 35.8% 24

Sales  promotions 23.9% 16

Other  (please  specify) 6.0% 4

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6.  Are  you  familiar  with  Axe  Anarchy  body  spray  for  women?

  answered  question 67

  skipped  question 0

 Response

Percent

Response

Count

Yes 9.0% 6

I  have  heard  about  other  Axe  products 20.9% 14

It  sounds  familiar 10.4% 7

No 59.7% 40

7.  How  likely  are  you  to  purchase  Axe  anarchy  body  spray  for  women

  answered  question 67

  skipped  question 0

 extremely

unlikely

unlikely indifferent likely extremely

likely

Rating

Average

Rating

Count

19.4%(13)

28.4%(19)

31.3%(21)

20.9%(14) 0.0%  (0) 2.54 67

8.  Which  category  below  includes  your  age?

  answered  question 67

  skipped  question 0

 Response

Percent

Response

Count

17  or  younger 4.5% 3

18-24 82.1% 55

25-34 11.9% 8

35-44   0.0% 0

44  or  older 1.5% 1

9.  what  is  your  marital  status?

  answered  question 67

  skipped  question 0

 Response

Percent

Response

Count

Single 91.0% 61

Married 9.0% 6

Other  (please  specify)Show  Responses 1

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DownloadCreate  Chart10.  Which  of  the  following  categories  best  describes  your  employment  status?

  answered  question 67

  skipped  question 0

 Response

Percent

Response

Count

Employed,  working  1-39  hours  per  week 10.4% 7

Employed,  working  40  or  more  hours  per  week 16.4% 11

Not  employed,  looking  for  work 10.4% 7

Not  employed,  NOT  looking  for  work 3.0% 2

Student 58.2% 39

Disabled,  not  able  to  work 1.5% 1

Other  (please  specify)   0.0% 0

           

   

             

         

                           

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