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New York GOTO’s New Target Audience
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New

 York    

GOTO’s  New  Target  Audience

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GOTO’s    Mission  

Provide  an  opportunity  for  art  education  to  children  who  don’t  

have  access  to  it    

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GOTO’s    Objectives  

To  have  250  new  donors  donate  100  USD  each  by  spring    2015

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A  Little  History..

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Current  Donor  ProLile

Predominantly  males    Age  range  35  to  40      Ivy  League  education      Established  careers,  100k  plus  

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So  Who  Should  We  Target?  

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Recruitment  Opportunities  

xxx

x

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Census  of  potential  new  donors  

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Segmentation  Analysis

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 Demographics    

 Age  Range:  25  to  55      Disposable  income  of  75k  plus    Marital  Status:  Married      

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 Geographic  

Urban  Areas      Mixed/  higher  income  neighborhoods  (E.g.  UES,  East  Village,  Chelsea,  Tribeca)

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 Behavior  

 Receptive  to  events    Socially  active  lifestyle      Engage  with  charities    Present  Online  

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 Psychographic  

Sympathetic      Appreciate  the  arts      Concerned  about  society’s  well  being  

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 InLluencers    

Professional  Experts      Personal  &  professional  connections    Authoritative  Figures      

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 Potential  Targets    

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Age:  25  –  35;  Income:  75k+    Prefer  an  informed  path  to  donation    Driven  by  social  responsibility  

Young  Professionals

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Why  we  didn’t  pick  Young  Professionals

84%  donate  to  a  reputed  non  proLit      41%  still  feel  Linancially  insecure    Prefer  to  invest  time  than  money  

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Art  ALicionados

Attend  at  least  two  art  performances  each  year      White  females  35  to  60      Urban  residents  with  an  income  75k  plus    Civically  Inclined        

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AfLluent  Parents  

Married  couples  in  age  range  35  to  50      Their  children  are  active  participants  in  the  arts    Disposable  income;  Income  of  150k  +      

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Lead  a  socially  active  lifestyle      Concerned  about  society’s  well  being      Supportive  about  their  children’s  art  talent      

AfLluent  Parents  ii

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Desired  Target    AfLluent  Parents  

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Key  Insight  #1    Philanthropic  mindsets  come  with  

age

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Contribution  Grows  With  Agewith age

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Key  Insight  #2    Two  Heads  is  Better  than  One

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A  married  couple  household  has  a  higher  income

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Key  Insight  #3    Households  with  Kids  Donate  

More  

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Key  Insight  #4    Appeal  Towards  Empathy

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Building  on  Insights  

There’s  Something  About  Mary!    

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Mary  Smith    

Name     Mary  Smith    

Age     38  years  old    

Relationship  Status  

Married  

Spouse   David  Smith  

Kids   Bryan    (12)  Clara        (8)  

Address   450  Park  Avenue,  NY  

Occupation   Stay  Home  Mom  

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A  Monday  in  Mary’s  Life  

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A  Saturday  in  Mary’s  Life  

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Recruit  Mary  as  a  Donor

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Message  Theme

Invest  in  a  child’s  future,    Invest  through  the  arts,    Invest  for  a  brighter  society.  

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Message  Execution      Digital

Online  Video      Use  the  power  of  sight,  sound  and  motion  to  bring  GOTO’s  story  to  life.  

Improved  SEO    To  add  gravitas  toward  GOTO’s  brand  presence  and  legitimacy.  

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Message  Execution  Partnerships    

 Who:  Trust  Worthy  Partners                                  Private  schools,                                  Music  Academies                                  Private  Studios        Why:  Validate  GOTO’s  mission      

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Budget  Allocation Sample  Event:  Partner  with  a  music  academy  

 Venue  -­‐  Free    Catering  -­‐  Use  current  partners    Entertainment  resource  -­‐  funded  by  the  academy  (recital  by  the  kids)    Kids  playing  instruments  

Production  of  Video  showcasing  GOTO:  $200  Recommendation:  Outsource  the  video  production  to  a  freelance  in  the  US  for  $16-­‐20/hr    SEO  Fee  (Google  Ads):    Monthly  Retainer  for  SEO  agencies  -­‐  $750  Contract  Services  at  Lixed  prices:    

 Site  Content  Audit  -­‐$500    Social  Media  Site  Update  -­‐  $500  

Project-­‐based  Pricing  -­‐  $1,250  SEO  Consulting  ($100-­‐300)  -­‐  $1,000      

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Mary’s  Response

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Response  #1  –  Thinking  

Sympathy  Reaction      Look  for  credibility  online  

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Response  #2  -­‐  Action  

 Engage  and  donate  on  the  spot      

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Response  #3  –  Share

 InLluential  Figures      Serve  as  Point  of  Reference        

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Q&A  Cynthia  Kumar    

Ben  Virochpoka  

Marwa  Khalifeh  

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Citations Used "ADL Supply Blog." ADL Supply Blog. Accessed December 9, 2014. http://adl-lightbulbs.com. Adina's Blog. https://adinaba.wordpress.com/2009/04/27/cameron-snaith-working-professional-and-founder-of-giving-opportunities-to-others-%E2%80%93-goto/. "An Artist's Life in New York City." An Artist's Life in New York City. Accessed December 9, 2014. http://www.newcolonist.com/newyorkart.html. "Center for Hope Children & Family Services." Center for Hope Children Family Services. Accessed December 9, 2014. http://centerforhopeservices.com. "Does Your Brand Have a Social Life?" Maritz. Accessed December 9, 2014. http://www.themaritzinstitute.com/peoplecenteredbusinessblog/leadership/does-your-brand-have-a-social-life/. "5 Common Traits of Successful Artists." Fine Art Tips With Lori McNee. Accessed December 9, 2014. http://www.finearttips.com/2010/07/5-common-traits-of-successful-artists/#ixzz3LC6VIgT5.

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"Current Population Demographics and Statistics for New York by Age, Gender and Race." SuburbanStats.org. Accessed December 9, 2014. https://suburbanstats.org/population/how-many-people-live-in-new-york. "5 Digital Strategies to Drive Holiday Donations – Think with Google." 5 Digital Strategies to Drive Holiday Donations – Think with Google. Accessed December 9, 2014. https://www.thinkwithgoogle.com/articles/driving-donations-digitally.html. "Father and Daughter." Familiescom. Accessed December 9, 2014. http://www.families.com/blog/father-and-daughter. "Giving and Volunteering in the United States." 2001, 129 and 138. "How Much Should You Spend on SEO Services?" Search Engine Watch. Accessed December 9, 2014. http://searchenginewatch.com/sew/how-to/2267471/how-much-should-you-spend-on-seo-services#. "Interactive: Explore How America Gives." The Chronicle of Philanthropy. Accessed December 9, 2014. http://philanthropy.com/article/Interactive-Explore-How/149107/#state/36.

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JFunders. Accessed December 9, 2014. http://www.jfunders.org/sites/default/files/docs/resources/millennial_donors_2011_report.pdf. "New York City Social Demographic Trends." Pew Research Centers Social Demographic Trends Project RSS. Accessed December 9, 2014. http://www.pewsocialtrends.org/income-segregation/new-york-city/. "Kids Are Rockin' out to Provocative Music." My Family RSS. Accessed December 9, 2014. http://www.allparenting.com/my-family/articles/962145/kids-are-rockin-out-to-provocative-music. "London Trend Talks | Insider Trends | The Future of Social Media." London Tours and Trend Talks Insider Trends RSS2. Accessed December 9, 2014. http://www.insider-trends.com/marketing-trends-trend-talk/. "Manhattan, New York (NY) Income Map, Earnings Map, and Wages Data." Manhattan, New York (NY) Income Map, Earnings Map, and Wages Data. Accessed December 9, 2014. http://www.city-data.com/income/income-Manhattan-New-York.html. "Millennials and Their Future Finance." Mintel Oxygen. Accessed December 9, 2014. http://academic.mintel.com.ezproxy.cul.columbia.edu/display/676004/?highlight! National Endowment for the Arts, Art-Goers in Their Communities: Patterns of Civic and Social Engagement, Research Note #98, from http://arts.gov/sites/default/files/98.pdf.

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National Endowment for the Arts, Come as You Are: Informal Arts Participation in Urban and Rural Communities, Research Note #100. March 2010, from http://arts.gov/sites/default/files/100.pdf. National Endowment for the Arts, 2008 Survey of Public Participation in the Arts, Research Report #49. November 2009, from http://www.nea.gov/research/2008-SPPA.pdf. National Endowment for the Arts, State and Regional Differences in Arts Participation: A Geographic Analysis of the 2008 SPPA, Research Note #99. December 2009, from http://www.nea.gov/research/Notes/99.pdf. "New York Population and Demographics (New York, NY)." New York Population and Demographics (New York, NY). Accessed December 9, 2014. http://newyork.areaconnect.com/statistics.htm. "NYC Department of Education Releases Fourth Annual Arts in School Report." Arts to Grow. Accessed December 9, 2014. http://artstogrow.tumblr.com/post/4116670662/nyc-department-of-education-releases-fourth-annual. "Our Policy Work." The Aspen Institute. Accessed December 9, 2014. http://www.aspeninstitute.org/policy-work/nonprofit-philanthropy/leadership-initiatives/fellowship-emerging-nonprofit-leaders/emer!

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"Study Reveals The Geography of Charitable Giving." NPR. Accessed December 9, 2014. http://www.npr.org/2012/08/20/158947667/study-reveals-the-geography-of-charitable-giving. "4 Website Tweaks to Increase Donations." Online Fundraising and Nonprofit Marketing. Accessed December 9, 2014. http://www.fundraising123.org/article/4-website-tweaks-increase-donations#.VIZ3SUvrZuY.