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7/25/2019 facilitymanagementthebasics-12771264713824-phpapp01

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y definition, Facility Management is in the

business of management & co- ordination of

people, workplace, processes and technologies to

support core business development and delivery

of the organizations products and services.

The Basics of FacilityManagement

F!"#"$% M'(M($

is the business of

providing )*+#$"+*.

key usiness Function in any +rganization.

eople

rocess

rofits

Confdential & Proprietory 1


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FM - THE GOAL KEEPERPotential Qualities of a Facility Mana

!n"estan" #o$ an" RelationsManage Peo%le E&%ectati

Keen eye on 'osts ( )%Po*i"ing ight +iecti

Meet 'ustome +em)tategic +ecisi

Quic$ ThiTeam Pla

Me

Humi

ts of Quality Facility Management'ontiution to Ogani.ation Goals

Facilitate Key +ecision Ma$ingHol"s fot "uing A"*esity

)a*e the Team in 'isisRes%ect as a lea"e

Become a #inne

Lo"/ %lease let me get this shotConfdential & Proprietory 3


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FACILITY MANAGEMENT

Fist 'ommitment

Understandte Nat!re o"#r$ani%ational

!siness'ere yo!'or( and It)sCo**it*entto People+

,t!dy -eso!r.e /!ality0 Understand teir Epe.tations

People

are te

Greatest

Asset

e in te Tea*



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Maintain goo" %esonal elationshi%0Buil" e1cient Team 2et3o$0This is a $ey gloal "eli*ey e&%ectation0Kno3 all that tans%ie aoun" 3o$0+ocument all inci"ents an" "e*iations0

Mail intimate the in*ol*e" em%loyee4s0A%%ise them you Ose*ations only0Mail a co%y of *iolate" com%any %olicy0+O2T im%licate4accuse unlesse*i"ence"0

'all +isci%linay 'ommittee u%onGa*it 0

Being in 'ontol



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Facility Managers has to be on top of all

situations.

void any blame game or embarrassments.

$he FM is always looked upon as $he (/*+ to

approach.

$ if anything should go wrong, be prepared for

a big time flak.

"t is vital to understand the people e0pectations

versus the accepted delivery time frames, 1uality

and modules.

(stablish detailed effective *#2s between the

Manage you )ho3

Managing



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,trate$y at 7or(

Plan yo! approa.'ell in Ad8an.e

Plan alternati8esand a.( !ps

Loo( "or Feed 9a.(sEns!re Tas( .o*pletion

:andold till teGoal is a.ie8ed

-e8ie' te sit!ationAnd it)s Pro$ress

Allo.ate Additional-eso!r.es as re;!ired

Yo!

:a8ea

,.ored

Yo!

:a8ea

Goa

l

(fforts vs. /esults

*core line3

4 5 6

/esult3 %ou 7+

Confdential & Proprietory

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