Exploring design and use of transparent and tailorable IT in local government, beyond Web 2.0 Susanne Bødker
Jan 18, 2016
Exploring design and use of transparent and tailorable IT in local government,
beyond Web 2.0
Susanne Bødker
Eksempler
Udfordringer
• Demokrati-effektivitet• Læring i baggrunden• Personlig-fælles
Overordnet proces
• Åben lære-proces for alle (tage egen medicin og bruge åbne web-teknologier mest muligt internt i projektet)
• Bruger-dreven innovation gennem case-nedslag i alle kommuner (iterativt design, sagsbehandler- og borgerinddragelse)
• Interviews og andre former for empiriske undersøgelser
Udkomme
• Forskning på højeste internationale plan• 4 PhD-projekter• Kommunerne lærer og får konkrete erfaringer gennem
cases, demonstratorer. Konkret sparring ang. metoder og strategier
• Virksomhederne lærer gennem deltagelse og får mulighed for at udvikle processer og produkter
• Deltagelse i den offentlige debat ang. teknologiske alternativer og deltagende processer
• Formidling til SMVer via Alexandra Instituttet
Indhold
1. Ledelse - strategi, udvikling, drift
2. Metoder - design, borgersamspil, lokal tilpasning
3. Daglig brug - samarbejde (over tid og sted), interaktion, mobilitet
4. Teknologi - WEB2.0, adaptive services og derefter?
Partnere
• Datalogisk Institut, ASB, Aarhus Universitet; eLearning lab Aalborg Universitet
• Alexandra Instituttet
• WM-data/LogicaCMG, Scanjour, KMD
• Ringkøbing-Skjern, Aalborg, Århus kommuner
Plan/delprojekter
Title Time period Deliverables/ Milestones
A Community technology and service infrastructure
Throughout Exploration of web 2.0 Innovative design Exploration of syntonic seeds models 2-3 scientific papers per year
B Workflow interaction and adaptive documents
Throughout Workflow interaction, adaptive documents and services, examples and concepts 2-3 scientific papers per year
C Design methods and tailorability Throughout Persona catalogues Scenarios Workshop methods 1-2 scientific papers per year
D Public IT service modelling and management
Throughout Implementation models Organizational models for realizing service oriented architecture both internal and externally Change scenarios 3-4 scientific papers per year
E1 Case 1 Year 1, second half
Prototype, scenarios (see below)
E2 Case 2 Year 2, first half
Prototype, scenarios (see below)
E3 Case 3 Year 3, first half
Prototype, scenarios (see below)
E4 Case 4 Year 1-2 Scenarios and personas (see below) P1 Community technology Throughout Progress report year 1.5-2. PhD
completed year 3-4 (3-4 published papers overlapping with A)
P2 Human-computer interaction – process models, visualization, mi-gration, adaptive documents
Throughout Progress report year 1.5-2. PhD completed year 3-4 (3-4 published papers overlapping with B)
P3 Interaction design methods Throughout PhD completed year 3 (3-4 published papers overlapping with C)
P4 Management of dyna-mic, tailorable eGovernment service design and implementation
Throughout PhD completed year 3 (3-4 published papers overlapping with D)
Forsknings-temaer
Eksperimenter hos kommunerne
Specifikke PhD-projekter
Ledelse og organisering
Management board DI (SB) All 2 meetings per year, Annual status report.Deliverable first half year:1. Plan for case experiments2. Publication plan3. Dissemination plan
Management committee
DI (SB) DI (POZ), ASB (PKJ),CO (EC), AI (KFL)
Monthly meetings, day-to-day coordination and planning.Input to M1, M3, M4, M5Planning of E1-E4International cooperation
Mødes normalt ifbm halvårlige træf1. gang dog sep. sidst i april
Mangler at sammensættes endeligt
Indtil videre åbne møder
Management board
Tirsdag d. 29. april (kl. 12-15)
Næste fællesmøde og management board:
Tirsdag d. 26. august (hele dagen)
Datalogi
• Bruger-deltagelse i design - prototyping• Web-teknologi & mobilt internet• IT-støttet samarbejde og avanceret menneske-
maskine interaktion• (Borgernes IT-sikkerhed, sundhed, hjem
og interaktive bygninger)
Café-diskussion
• 4 borde, 4 spørgsmål, 4 halve timer
• Nogle roterer hver halve time; nogle bliver 2 gange det ene sted og fortæller videre; moderatorer og sekretærer bliver.
• Se hvor du skal være hvornår på tidsplanen
• Karen og Susanne sørger for at tiden holdes