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Experiential MarketingWhere Brand Meets the Senses
July 18, 2012Christy Belden, VP of Media + Marketing, Leapfrog Interactive
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LeapFrog Interactive
Follow Us!
Twitter: @LFI
#LFIflashmob#LFIexpmkt
Facebook:
www.facebook.com/LeapFrogInteractiveAgency Google+:
LeapFrog InteractiveBlog:
www.leapfroginteractive.com/blog
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Christy BeldenVice President, Media + Marketing, LeapFrog Interactive
PPC, SEO, socialmedia, email, mobile,traditionalshes
been there and donethat. She continues tobuild a deep well ofexperience and isalways in touch withthe trends and
strategies that providea solid return onclients investments.
ChristyKn
ows
Marketing
Experience: 11 yearsThe Courier-JournalUniversity of LouisvilleSEMPO CertifiedGoogle AdWords
Certified
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Experiential Marketing
What is ExperientialMarketing?
HistoryTypes of Experiential
MarketingWhy Choose Experiential?
Examples/Case StudiesConsiderations
Questions?
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What is ExperientialMarketing?
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DefinitionAKA: Guerilla Marketing, Relationship Marketing
Guerilla Marketing coined by Jay Conrad LevinsonIt is a body of unconventional ways of pursuing conventional goals. It is a
proven method of achieving profits with minimum money.Relationship MarketingA form of direct response marketing campaigns which emphasize customerretention and satisfaction, rather than a dominant focus on sales promotionalmessages.
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Experimental Marketing connects brand with consumer through an emotional experience.Appealing to the Senses
Sight Hearing Touch Smell Taste
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I've learned that people will forget what you said,
people will forget what you did, but people will
never forget how you made them feel...
Maya Angelou
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The History of Geurrilla
Marketing
1984Jay Conrad published
Guerrilla Marketing,outlining secrets of subtlemarketing and ideas forbig advertising results
with little investment
What HappenedNextSmall businesses took the
concepts and ran because itwas cheap.
They used these concepts asa means to get their name outto the public efficiently
2000s topresentAdvancement inTechnology &Introduction of SocialMediaMade Sharing outlandish,
creative, and shockingadvertisement easy.
When someone shares aphoto, video, link or story thereis no investment from thebusiness that uses GuerillaMarketing
The ResultsIncreased exposure of the
business, service orproduct and a goodGuerilla Marketing ideawill go viral
Bigger brands bought intothe concept as a way tocreate more emotionaland genuine connections
with consumers
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Why Brands Are Using
Experiential Marketing+ More creative+ Spread awareness
+ More memorable (better recall)+ To dodge ad blindness/get consumer attention+ Create Goodwill for brand name+ Emotionally connect with consumers
+ Involve consumer with brand+ Budget conscious
Top: Nivea, Bottom: McDonalds
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Most Common Forms of
Experiential Marketing+ Digital out of home (DOOH)+ Flashmobs+ Sticker bombs+ Outdoor displays+ Outdoor exhibits+ Street performance teams+ Augmented reality
+ Digital scavenger hunt+ Consumer events/exhibits
+ Contests+ Causal Campaigns+ Whats to come
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Examples and Case
Studies
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Digital Out of HomeLeapFrog Interactive Hamilton County Public Health (2011)http://www.youtube.com/watch?v=teTRDo677jk&feature=plcp
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Sticker BombsJax Panik (pop band), Gauteng - South Africa (2010)http://www.youtube.com/watch?v=osylspsGz2o
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Outdoor DisplaysBounty Big Spills Campaign, NYC & LA (2009)
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Outdoor ExhibitsSprite Shower, Brazil (2012)http://www.youtube.com/watch?v=LxHJn0rGnPI
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Outdoor ExhibitsCoca-Cola,Valentines Vending Machine, Istanbul (2012)http://www.youtube.com/watch?v=z8YVgGhm92w&feature=endscreen&NR=1
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Street Performance
TeamsTNT Add Drama Button, Belgium (2012)http://www.youtube.com/watch?v=vzoFXZ5pT1w
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Augmented RealityHoliday Inn Kensington Forum Hotel, London (2012)http://www.youtube.com/watch?feature=player_embedded&v=vAHvoNSQRlw
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Digital Scavenger
HuntLouisville Slugger World Series Bats Hunt, St. Louis (2011)+ Louisville Slugger hid 45 World Series Commemorative bats allaround the city of St. Louis+ Gave out clues via Facebook and Twitter on the locations of thebats+ Results in 24 hours
Facebook likes increase 143%Twitter followers increase 161%Talking bout this increase 834%
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Fan/Consumer EventNike Hyperdunk+ Dunk Contest Game on World, LA (2012)
http://www.youtube.com/watch?v=ct5crCxaVn0&feature=autoplay&list=FLUFgkRb0ZHc4Rpq15VRCICA&playnext=1
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Fan/Consumer
ContestsVodafone McLaren Mercedes Car Unveiling, Berlin (2011)http://www.mclaren.com/page/mp4-26-berlin-car-reveal-film
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Fan/Consumer
ContestsAriel Fashion Shoot, Stokholm (2011)http://www.youtube.com/watch?feature=player_embedded&v=ly5cdIRzYD4
Orhttp://www.youtube.com/watch?v=W1BVBWlLx8Y&feature=player_embedded(case Study)
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Casual CampaignsUNICEF Tap Project, NYC (2009)http://www.youtube.com/watch?v=TtOQda0aKIc&feature=player_embedded#
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Just For FunSoul Pancake Heart Attack, CA (2012)http://www.youtube.com/watch?v=7VJsyEtwAUY&feature=player_embedded
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Strategies
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Campaigns/events were executed as a surprise - no prior notice was given.
Surprise
More of a surprise Stronger/longer impression Reach consumers you may not have
Pros
Miss your target audience Lower engagement/audience External factors (weather, real estate, etc.)
Cons
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PlannedCompanies give notice or teasers about the campaign prior to launch or unveiling to createmore traffic.
Build an audienceCreate a buzzControl/implement the conversation (hashtags, FB
groups, etc.)
Pros
Consumers may choose not to participateNot as big of a surprise,Unfulfilled expectations, competitorInsights
Cons
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Considerations
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Is Experiential
Marketing Rightfor Me?+ Who is your audience? B2C or B2B?+ Where is your audience?+ What is the objective? Branding? Campaign based?+ Location, location, location+ Seasonality (weather, time of year, major events)+ Budget+ Resources (street teams, dancers, staff, etc..)+ Objective specific strategy
Top: Absolute Vodka Bottom: Ariel Fashion shoot
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Questions?