ETIQUETTE AT WORK PLACE.
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ETIQUETTE AT WORK PLACE.
Badrun
CREATED BY:GROUP NO. :12NO. MEMBERS ROLL
NO.
1. AEMAN WAGHOO 47
2. ZAINAB VOHRA 46
3. VIDYA VERGHESE 45
4. EJAZ VORA 61
5. ABBAS SHIKARI 52
ETIQUETTE
OXFORD REFERENCE DICTIONARY SUGGESTS,
"the code of polite behaviour in society & at workplace is etiquette."
Etiquette replaces rudeness, crudeness, . Your hard skills can get you a job, but what
keeps you climbing the ladder of success is soft.
People often speak etiquette as an accomplishment; one should speak of them as duty.
WAYS TO MAKE GOOD IMPRESSIONBE ON TIME.WINNING SMILE.USE THE MAGICAL
TOUCH.BE YOURSELF, BE AT
EASE.PRESENT YOURSELF
APPROPRIATELY.AWORD ABOUT
INDIVIDUALITY.
BE OPEN & CONFIDENT.THE EYES HAVE IT.SMALL TALKS GO A
LONG WAY.BE POSITVE.BE COURTEOUS &
ATTENTIVE.
TELEPHONE ETIQUETTE
TELEPHONE ETIQUETTE
APPROPRIATE GREETING & ENDINGS.GATHERING INFORMATION.LISTENING SKILLS.SUGGESTING & VERIFYING A COURSE OF ACTION.DEALING WITH DIFFICULT CALLERS.
THINGS TO BE AVOIDED ON PHONE RINGING MORE THAN 4
TIMES.KEEPING IT ON HOLD.BEING TOO FAMILIAR. TALKING TO SOMEONE
ELSE IN YOUR OFFICE.HAVING TO MUCH NOISY BACKGROUND.ATTENDING MORE THAN
ONE CALL
LOSE YOUR TEMPER.SPEAK TOO LOUDLY.SPEAK TOO QUIETLY.SPEAK TOO QUICKLY.KEEPING PHONE
FIRST.
WAYS TO DEAL WITH YOUR BOSS
STEPS TO DEAL WITH BOSSUNDERSTANDING THE
BOSS & YOURSELF.DEVELOPING &
MANAGING A RELATIONSHIP.
COMPATIBLE WORKSTYLE.
MUTUAL EXPECTATION. DEPENDABILITY &
HONESTY.
MEETING ETIQUETTE
MEETINGS ETIQUETTE
DINNER JACKET .
TOO MANY COOKS ... AND NOT ENOUGH BOTTLE WASHERS.
BUT TOO MANY COOK SPOIL THE BROTH.
THE 37 MINUTE MEETING AGENDA
STOP VIOLENT AGREEMENT.
BUSINESS ATTIRE
ATTIRE
suit
bags bags
shoesshoes
scarf
tie
jewelry
perfume
DINING ETIQUETTE
DINING ETIQUETTES
ARRIVAL. STARTING.SERVING FOOD. EATING. TABLE MANNERS.
BUSINESS TO BUSINESS ETIQUETTE
BUSINESS TO BUSINESS ETIQUETTE
MINIMUM INQUIRES:Need for the relationship
with a Foreign Business Partner.
Credentials.Ownership Structure.Financial Qualifications.Personnel.Physical Facilities.Reputation.
BACKGROUND CHECK:
References.Embassy Check.Compliance
Verification.Cooperation and
Attitude.
FOLLOWER OF
BUSINESS
ETIQUETTE
THANK YOU
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