Error Codes

Table of Contents

Click on a model below to view the error codes

BJ-200e BJC-8000BJ-200ex BJC-8200BJ-30 BJC-85, BJC-85WBJ-300 i320BJ-330 i470DBJC-200 I550BJC-2000 i560BJC-2010 i70BJC-210 I850BJC-240 i9100BJC-4000 I950BJC-4100 S450BJC-4200 S500BJC-4300 S520BJC-4550 S530DBJC-50 S600BJC5000 S630BJC5100 S630NBJC-55 S750BJC-600 S800BJC-600e S820BJC-6000 S820DBJC-6010 S820MGBJC-610 S830DBJC-70 S900BJC-7000 S9000BJC-7004BJC-80

BJ-200

ERROR POWER ON LINE HS HQ ERROR BEEPERPaper pick-up error ___ ___ ___ ___ Lit Three beepsPaper jam ___ ___ ___ ___ Lit Four beepsCarriage control error ___ Flashing Flashing Flashing Lit Three beepsCleaning error ___ Flashing Flashing Flashing Lit Four beepsTemperature Sensor error ___ Flashing Flashing Flashing Lit Five beepsROM/RAM error ___ Flashing Flashing Flashing Lit Six beeps

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BJ-200e, BJ-200ex

ERROR POWER ON LINE HS HQ ERROR BEEPERPaper pick-up error ___ ___ ___ ___ Lit Three beepsPaper jam ___ ___ ___ ___ Lit Four beepsCarriage control error ___ Flashing Flashing Flashing Lit Three beepsCleaning error ___ Flashing Flashing Flashing Lit Four beepsTemperature Sensor error ___ Flashing Flashing Flashing Lit Five beepsROM/RAM error ___ Flashing Flashing Flashing Lit Six beepsROM unmatch ___ ___ ___ ___ Lit ___


BJ-30, BJC-70

ERROR STATE CODE BEEP DESCRIPTIONPaper pickup error E 1 2 x Occurs when the paper cannot be fed properly.Paper jam error E 2 2 x Occurs when the paper sensor detects a paper longer than 20 inches.

BJ cartridge installation error E 6 2 x Occurs when the printer does not detect the BJ cartridge. (A bad printhead is possible.)

BJ cartridge mis-match error E 8 2 x Occurs when a color BJ cartridge is installed or when the black BJ cartridge is not recognized. Install or replace a BC-10.

Waste ink absorber warning C 1 2 x Occurs when the remaining capacity of the absorber is 1%. Press ON LINE to resume. F14 error may occur soon.

Low battery warning C 5 2 x Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC +2.5VDC -1.5VDC.

Cartridge leave warning C 6 / Bk Blinks 2 x Occurs when the cartridge is in the replacement mode for 5 minutes or longer.

Ink low warning Bk Blinks 2 x

Displayed when ink low warning function is enabled. Occurs when the calculated ink consumption exceeds the maximum value in EEPROM. The cartridge may be out of ink. Replace the ink cartridge and reset the ink low warning by pressing the MENU button once.

Low battery error (w/battery) F c 5 seconds Occurs when battery power is low.

ROM error F 1A 5 seconds Occurs when the result of the ROM check during the initializing operation fails.RAM error F 1b 5 seconds Occurs when the result of the RAM check during the initializing operation fails.EEPROM error F 1C 5 seconds Occurs when data cannot be written into the EEPROM.

Home position sensor error F 1 5 seconds Occurs when the home position cannot be detected.

Print position correction error F 3 5 seconds Occurs when the print position correction cannot be detected. (Irregularity in the carriage movement.)

Low battery error (w/AC adapter) F c 5 seconds Occurs when the input voltage is incorrect. (The power adapter or battery may be bad.)

Internal temperature sensor error F 11 5 seconds Occurs when the temperature sensor's reading on the logic board is abnormal. (A bad

printhead is possible.)

Abnormal temperature rise F 12 5 seconds Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.)

No head installation error F 13 5 seconds Occurs when the printer does not detect the cartridge in a position other than BJ cartridge removal position. (A bad printhead is possible.)

Waste ink full error F 14 5 secondsOccurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit. Waste ink absorber pad may need to be replaced and the counter needs to be reset.


BJ-300, BJ-330


BJC-2000, BJC-2010

Error Condition Error Indication Error CodePaper feed The printer is out of paper. ___Cover open The printer's front cover is open. ___Paper jam A paper jam has occurred. ___

No cartridge A BJ cartridge error occurred. Install the BJ cartridge properlyand close the printer's front cover. ___

Head mismatch An incorrect cartridge is installed in the printer ___

Home position error An error that possibly requires a service call has occurred. 5000

Carriage control error An error that possibly requires a service call has occurred. 5100

Head temperature (sensor ) error An error that possibly requires a service call has occurred. 5200

Printer temperature sensor error An error that possibly requires a service call has occurred. 5400

No cartridge error An error that possibly requires a service call has occurred. 5600

Waste ink full error The used ink tank is full ___

Purging operation error An error that possibly requires a service call has occurred. 5C00

Scanner cartridge error An error that possibly requires a service call has occurred. 5210


BJC-210

State Power Error Beeperpaper pick-up error On On OncePaper jam On On TwiceROM error Blinks Blinks OnceRAM error Blinks Blinks TwiceBJ cartridge displaced error Blinks Blinks 3 timesHome position error Blinks Blinks 4 timesWaste ink full error Blinks Blinks 5 timesTemperature sensor error Blinks Blinks 6 timesPrint position correction error Blinks Blinks 7 timesCleaning error Blinks Blinks 10 times


BJC-240

State Power/Error BeeperPaper pick-up error Light orange Once Paper jam Light orange TwiceROM error Blinks orange and green alternately Once RAM error Blinks orange and green alternately TwiceBJ cartridge-out error Blinks orange and green alternately 3 timesHome position error Blinks orange and green alternately 4 timesWaste ink full error Blinks orange and green alternately 5 timesTemperature sensor error Blinks orange and green alternately 6 timesPrint position correction error Blinks orange and green alternately 7 timesCleaning error Blinks orange and green alternately 10 times


BJC-4000

STATE POWER ON LINE HS HQ ERROR BEEPERPaper pick-up error ON ___ ___ ___ ON 3 timesPaper jam ON ___ ___ ___ ON 4 timesCarriage control error ON Blink Blink Blink ON 3 timesCleaning error ON Blink Blink Blink ON 4 timesTemperature sensor error ON Blink Blink Blink ON 5 timesBJ cartridge displaced error ON ___ Blink Blink ON 5 timesROM/RAM error ON Blink Blink Blink ON 6 timesWaste ink full error* ON Blink ___ ___ ON 7 timesHead temperature error ON Blink ___ ___ ON 8 timesHead temperature sensor error ON Blink ___ ___ ON 10 times* For some ROM/RAM errors, error display is impossible


BJC-4100

STATE POWER ERROR BEEPERPaper pick-up error ___ ON OncePaper jam ___ ON TwiceRAM error Blink Blink OnceROM error Blink Blink TwiceBJ cartridge displaced error Blink Blink 3 timesHome position error Blink Blink 4 timesWaste ink full error Blink Blink 5 timesTemperature sensor error Blink Blink 6 timesPrint position correction error Blink Blink 7 timesHead temperature error Blink Blink 8 timesHead temperature sensor error Blink Blink 9 timesCleaning error Blink Blink 10 times


BJC-4200

STATE POWER/ERROR BEEPERPaper pick-up error Orange OncePaper jam Orange TwiceROM error Green--Orange OnceRAM error Green--Orange TwiceBJ cartridge displaced error Green--Orange 3 timesHome position error Green--Orange 4 timesWaste ink full error Green--Orange 5 timesTemperature sensor error Green--Orange 6 timesPrint position correction error Green--Orange 7 timesHead temperature error Green--Orange 8 timesHead temperature sensor error Green--Orange 9 timesCleaning error Green--Orange 10 times


BJC-4300

STATE POWER/ERROR BEEPERPaper pick-up error Orange OncePaper jam Orange TwiceCartridge mode mismatch Orange 5 timesROM error Green--Orange OnceRAM error Green--Orange TwiceCartridge displaced error Green--Orange 3 timesHome position error Green--Orange 4 timesWaste ink full error Green--Orange 5 timesTemperature sensor error Green--Orange 6 timesPrint position correction error Green--Orange 7 timesHead temperature error Green--Orange 8 timesHead temperature sensor error Green--Orange 9 timesCleaning error Green--Orange 10 timesScanner cartridge displaced error Green--Orange 11 times


BJC-4550

STATE POWER ERROR BEEPERPaper pick-up error ON ON OncePaper jam ON ON TwiceROM error Blink Blink OnceRAM error Blink Blink TwiceBJ cartridge displacement error Blink Blink 3 timesHome Position error Blink Blink 4 timesWaste ink full error Blink Blink 5 timesTemperature sensor error Blink Blink 6 timesPrinting position correction error Blink Blink 7 timesHead temperature error Blink Blink 8 timesHead temperature sensor error Blink Blink 9 timesCleaning error Blink Blink 10 times


BJC-50Recoverable by customer

Error Condition Error LED Power LED BeeperPaper Pick-up error Light Light 1 timesPaper Delivery error Light Light 2 timesBJ cartridge check Light Light 3 timesCartridge mis-match Light Light 4 timesNo battery error Light Light 6 timesLow battery error Light Light Long, then shortFailed manual feeding warning Blinks Light 1 timeInk low warning * Blinks Light 2 timesCartridge replacement compulsory Blinks Light 3 timesCompletion errorLow battery warning Blinks Light 4 times Waste ink warning Blinks Light 5 timesFailed battery warning Blinks Light 6 times

Unrecoverable by customerROM error Blinks Blinks 1 timeRAM error Blinks Blinks 2 timesNo BJ head error Blinks Blinks 3 timesHP sensor error Blinks Blinks 4 times Waste ink full error Blinks Blinks 5 timesInternal temperature error Blinks Blinks 6 timesPrint position detection error Blinks Blinks 7 timesAbnormal temperature rise Blinks Blinks 8 timesEEPROM error Blinks Blinks 11 timesFailed recharge curcuit error Blinks Blinks 12 times* Ink low warnint is enabled only when the ink low warning selection is set to on.For details on the countermeasures when the above erros occursrefer to Part 5: 5. TROUBLESHOOTING (page 5-5).

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BJC-500, BJC-5100

Error State Light Indicator Beep

Paper feed / paper jam error Orange lights ON 2 x

Left-head recognition error Orange lights ON 3 x

Right-head recognition error Orange lights ON 4 x

High head temperature warning Orange lights ON 5 x

Waste ink full warning Orange lights ON 6 x

Home position error Blinks in green once and orange twice 7 x

Cleaning error Blinks in green once and orange 3 times 7 x

Sheet feeder error Blinks in green once and orange 4 times 7 x

Temperature sensor error Blinks in green once and orange 5 times 7 x

Waste ink full error Blinks in green once and orange 6 times 7 x

Head temperature error Blinks in green once and orange 7 times 7 x

Sub-heater error Blinks in green once and orange 8 times 7 x

BJ cartridge not found error Blinks in green once and orange 9 times 7 x

EEPROM error Blinks in green once and orange 10 times 7 x

ROM error Blinks in green once and orange 11 times 7 x

RAM error Blinks in green once and orange 12 times 7 x


DescriptionOccurs when paper is not fed or ejected properly.Left side BJ cartridge failure or incompatible BJ cartridge.Right side BJ cartridge failure or incompatibleBJ cartridge.

The head temperature is too high. Let the printer cool down for a while and then press the RESUME button. A bad head is possible.

The total waste ink amount recorded by the EEPROM is approaching the specified limit.

The home position of the carriage cannot be detected.

The head cleaning or capping detection at the capping position is irregular.

The initial position of the pick-up roller cannot be detected.The temperature sensor's reading on the logic board is irregular.

The total waste ink amount recorded by the EEPROM has exceeded the specified limit.

The temperature in the BJ cartridge had exceeded the specified limit. A bad printheadis possible.

The sub-heater in the BJ cartridge is not operating properly. A bad printhead is possible.

The printer cannot detect the BJ cartridge. A bad printhead is possible.Occurs when the EEPROM checking functionfails during every process.Occurs when the ROM check during the initializing operation fails.

Occurs when the RAM check during the initializing operation fails.

BJC-5000, BJC-5100

Error State Light Indicator Beep Description

Paper feed / paper jam error Orange lights ON 2 x Occurs when paper is not fed or ejected properly.

Left-head recognition error Orange lights ON 3 x Left side BJ cartridge failure or incompatible BJ cartridge.

Right-head recognition error Orange lights ON 4 x Right side BJ cartridge failure or incompatible BJ cartridge.

High head temperature warning Orange lights ON 5 x

The head temperature is too high. Let the printer cool down for a while and then press the RESUME button. A bad head is possible.

Waste ink full warning Orange lights ON 6 x The total waste ink amount recorded by the EEPROM is approaching the specified limit.

Home position error Blinks in green once and orange twice 7 x The home position of the carriage cannot be

detected.

Cleaning error Blinks in green once and orange 3 times 7 x The head cleaning or capping detection at

the capping position is irregular.

Sheet feeder error Blinks in green once and orange 4 times 7 x The initial position of the pick-up roller cannot

be detected.

Temperature sensor error Blinks in green once and orange 5 times 7 x The temperature sensor's reading on the

logic board is irregular.

Waste ink full error Blinks in green once and orange 6 times 7 x The total waste ink amount recorded by the

EEPROM has exceeded the specified limit.

Head temperature error Blinks in green once and orange 7 times 7 x

The temperature in the BJ cartridge had exceeded the specified limit. A bad printhead is possible.

Sub-heater error Blinks in green once and orange 8 times 7 x

The sub-heater in the BJ cartridge is not operating properly. A bad printhead is possible.

BJ cartridge not found error Blinks in green once and orange 9 times 7 x The printer cannot detect the BJ cartridge. A

bad printhead is possible.

EEPROM error Blinks in green once and orange 10 times 7 x Occurs when the EEPROM checking

function fails during every process.

ROM error Blinks in green once and orange 11 times 7 x Occurs when the ROM check during the

initializing operation fails.

RAM error Blinks in green once and orange 12 times 7 x Occurs when the RAM check during the

initializing operation fails.


BJC-55

Error Conditions ERROR LED(Orange)

POWER LED

(Green)Beeper

Paper pick-up error Light Light 1 timePaper delivery error Light Light 2 timesBJ cartridge check Light Light 3 timesCartridge mis-match Light Light 4 timesNo battery error Light Light 6 timesLow battery error Light Light Long, then ShortFailed manual feeding warning Blinks Light 1 timeInk low warning* Blinks Light 2 times

Cartridge replacement compulsory completion error Blinks Light 3 times

Low battery warning Blinks Light 4 timesWaste ink warning Blinks Light 5 timesFailed battery warning Blinks Light 6 timesROM error Blinks Blinks 1 timeRAM error Blinks Blinks 2 timesNo BJ head error Blinks Blinks 3 timesHP sensor error Blinks Blinks 4 timesWaste ink full error Blinks Blinks 5 timesInternal temperature error Blinks Blinks 6 timesPrint position detection error Blinks Blinks 7 timesAbnormal temperature rise Blinks Blinks 8 timesEEPROM error Blinks Blinks 11 timesFailed recharge circuit error Blinks Blinks 12 times*Ink low warning is enabled only when the ink low warning selection is set to ON.For on the countermeasures when the above errors occur,


BJC-600, BJC-600e

(User-recoverable error)Condition Power ERROR ON LINE COLOR (BK) HQ ( C ) BK ( M ) PLAIN PAPER ( Y ) ENVELOPE THICK BEEPER

Paper out / paper jam error … • … … … … … … … Two Beepswaste ink warning … • … … … … … O O Two BeepsInk cartridge check … • … The corresponding LED blinks. O O Two Beeps(Non-user -recoverable errors)Carriage error … O … … … … … … • Three BeepsHome Position sensor error … O … … … … … • … Three BeepsEncoder error … O … … … … … • • Three BeepsRecovery operation error … O … … … … • … … Three BeepsPaper feed motor error … O … … … … • … • Three BeepsCSF sensor error … O … … … … • … … Three BeepsInternal temperature error … O … … … … • • • Three BeepsWaste ink full error … O … … … • … … … Three Beeps(*1) ROM error … O … • … … … … … Three Beeps(*1) RAM error … O … • … … • … … Three BeepsGA (Gate array) error … O … … … • … • … Three BeepsHead error … O … The corresponding LED lights. O O Three Beeps

•: On O: Off*1 : The ROM or RAM error may not be displayed


BJC-6000, BJC-6010

Error State Light Indicator Beep Code DescriptionPaper pick-up error Orange 2 x Occurs when the paper cannot be fed properly.Paper jam Orange 3 x Occurs when the printed paper cannot be ejected.Ink out Orange 4 x The indicated ink tank is out of ink.BJ cartridge mis-matched Orange 5 x The BJ cartridges are not installed in their correct position.No BJ cartridge Orange 6 x One or both of the BJ cartridges are not installed.BJ cartridge error Orange 7 x One or both of the BJ cartridges are defective.

Waste ink warning Orange 8 x The calculated amount of waste ink absorbed has reached 95% of the defined absorbing capacity.

Auto head adjustment error Orange 9 x The automatic head position adjustment has failed.ROM error Blinks Orange 1x 10 x Occurs when the ROM check during the initializing operation fails.RAM error Blinks Orange 2x 10 x Occurs when the RAM check during the initializing operation fails.EEPROM error Blinks Orange 3x 10 x 6800 Writing to EEPROM has failed.Home position error Blinks Orange 4x 10 x 5100 Displayed when the home position cannot be detected.

Temperature sensor error Blinks Orange 5x 10 x 5400 Occurs when the temperature sensor's reading on the control board is irregular.

Waste ink full error Blinks Orange 6x 10 x 5B00 Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit.

Head temperature error Blinks Orange 7x 10 x 5200 Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.)

Head temp. sensor error Blinks Orange 8x 10 x 5200 Occurs when the diode sensor in the BJ cartridge head is assessed as irregular.(A bad printhead is possible.)

Cartridge displaced error Blinks Orange 9x 10 x 5600 Occurs when the printer does not detect the cartridge. (A bad printhead is possible.)

Ink sensor error No indication none 5910 Ink sensor checking during initialization is no good.Pump sensor error No indication none 5C00 Pump sensor checking during initialization is no good.


E

BJC-610

(User-recoverable error)Condition Power ERROR ON LIN Windows (BK) 720dpi ( C ) HQ ( M ) PLAIN PAPER ( Y ) INK LOW Envelope BEEPER

Paper out / paper jam error • • … … … … … … … Two Beepswaste ink warning • • … … … … … O O Two BeepsInk cartridge check • • … The corresponding LED lights. O O Two Beeps(*2) No ink cartridge • • … The corresponding LED lights.Ink Low • • … The corresponding LED lights.(Non-user -recoverable errors)Carriage error • O … … … … … … • Three BeepsHome Position sensor error • O … … … … … • … Three BeepsEncoder error • O … … … … … • • Three BeepsRecovery operation error • O … … … … • … … Three BeepsPaper feed motor error • O … … … … • … • Three BeepsCSF sensor error • O … … … … • … … Three BeepsInternal temperature error • O … … … … • • • Three BeepsWaste ink full error • O … … … • … … … Three BeepsEEPROM error • O … … • … … Three Beeps(*1) ROM error • O … • … … … … … Three Beeps(*1) RAM error • O … • … … • … … Three BeepsGA (Gate array) error • O … … … • … • … Three BeepsInk Sensor error • O … … … • … • • Three BeepsHead error • O … The corresponding LED lights. O O Three Beeps

•: On O: Off*1 : The ROM or RAM error may not be displayed*2: Indicated when there is no ink cartridge, or when the ink cartridge is not removed for transport head cleaning


RESUME button.)

BJC-7000, BJC-7004 Operator Call

Error Error Indicator Beeper Description (User Correction)

Paper-Out or Paper Jam ON Twice No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the

Ink-Out Error ON 3 Times Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)

Ink-Out Error ON 4 Times Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)

BJ Cartridge Error ON 5 Times BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.)

Waste Ink Alarm *1 ON 6 Times Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.)

BJ Cartridge Overheat Error ON 7 Times Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)

*1: A waste ink error (Service call) will occur if you continue to use the printer

Service CallsError Error Indicator Beeper Description (User Correction)

Print Position Alignment Error Blinks 2 times repeatedly 8 Times Home position not detected during print positions alignment operation.

Home Position Error Blinks 3 times repeatedly 8 Times Home position not detected other than print positions alignment operation.

Purge Error Blinks 4 times repeatedly 8 Times Initial position of purge gear not detected

Sheet Feeder Error Blinks 5 times repeatedly 8 Times Initial position of pickup roller not detected

Printer Temperature Error Blinks 6 times repeatedly 8 Times Printer temperature sensor on carriage board had detected abnormal temperature.

Waste Ink Full Error Blinks 7 times repeatedly 8 Times Waste ink amount of waste ink optimizer amount has reached 100% printer

capacity.

EEPROM Error Blinks 9 times repeatedly 8 Times EEPROM data abnormality.

ROM Error *2Blinks 10 times repeatedly 8 Times Abnormality in sum check of control ROM.

RAM Error *2Blinks 11 times repeatedly 8 Times Abnormality in DRAM read/write check.

Carriage Motor Error Blinks 12 times repeatedly 8 Times Abnormal carriage motor driver temperature.

Paper Feed Motor Error Blinks 13 times repeatedly 8 Times Abnormal paper feed motor driver temperature.

Miscellaneous Hardware Error *2Blinks 14 times repeatedly 8 Times Other hardware error (detected by head temperature sensor, pickup roller sensor,

or purge sensor)*1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks.*2: The error man not be detected correctly.


RESUME button.)

BJC-7000, BJC-7004 Operator Call

Error Error Indicator Beeper Description (User Correction)

Paper-Out or Paper Jam ON Twice No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the

Ink-Out Error ON 3 Times Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)

Ink-Out Error ON 4 Times Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)











Waste Ink Full Error Blinks 7 times repeatedly 8 Times Waste ink amount of waste ink optimizer amount has reached 100% printer

capacity.






Miscellaneous Hardware Error *2Blinks 14 times repeatedly 8 Times Other hardware error (detected by head temperature sensor, pickup roller sensor,

or purge sensor)*1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks.*2: The error man not be detected correctly.


BJC-80ERROR STATE ERROR/POWER LED BEEP DESCRIPTION

Paper pick-up error ON/ON 1 x Occurs when the paper cannot be fed properly.Paper jam ON/ON 2 x Occurs when the printed paper cannot be ejected.BJ cartridge check ON/ON 3 x Occurs when the BJ cartridge is not installed.

Cartridge mode mismatch ON/ON 4 x Occurs when the data in the host computer does not match with that of the installed cartridge.

Ink low warning BLINKS/ON 1 x

Displayed when ink low warning function is enabled. Occurs when the calculated ink consumption exceeds the maximum value in EEPROM. The cartridge may be out of ink. Replace the ink cartridge and reset the ink low warning by re-installing the printhead.

Cartridge displaced error BLINKS/ON 2 x Occurs when the printer does not detect the cartridge. (A bad printhead is possible.)

Low battery warning BLINKS/ON 3 x Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC +2.5VDC -1.5VDC.

Waste ink warning BLINKS/ON 4 x Occurs when the remaining capacity of the absorber is 1%. Press RESUME to recover. Waste ink full error may occur soon.

ROM error BLINKS/BLINKS 1 x Occurs when the ROM check during the initializing operation fails.RAM error BLINKS/BLINKS 2 x Occurs when the RAM check during the initializing operation fails.

No head installation error BLINKS/BLINKS 3 x Occurs when the printer does not detect the cartridge in a position other than BJ cartridge removal position. (A bad printhead is possible.)

Home position error BLINKS/BLINKS 4 x Displayed when the home position cannot be detected.

Waste ink full error BLINKS/BLINKS 5 x Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit.

Temperature sensor error BLINKS/BLINKS 6 x Occurs when the temperature sensor's reading on the control board is irregular.

Print position correction error BLINKS/BLINKS 7 x Occurs when the print position correction cannot be detected. (Irregularity in the carriage movement.)

Head temperature error BLINKS/BLINKS 8 x Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.)

Head temp. sensor error BLINKS/BLINKS 9 x Occurs when the diode sensor in the BJ cartridge head is assessed as irregular. (A bad printhead is possible.)

EEPROM error BLINKS/BLINKS 11 x Occurs when the EEPROM checking function fails during every process.

Low battery error (w/AC adapter or battery) BLINKS/BLINKS Long, short Occurs when the input voltage is incorrect. (The power adapter or battery may be bad.)

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BJC-8000

Operator CallError Error Indicator Beeper Description (User Correction)

Paper-Out or Paper Jam ON Twice No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.)

Ink-Out Error ON 3 Times Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)Ink-Out Error ON 4 Times Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)











Waste Ink Full Error Blinks 7 times repeatedly 8 Times Waste ink amount of waste ink optimizer amount has reached 100% printer capacity.






Miscellaneous Hardware Error *2Blinks 14 times repeatedly 8 Times Other hardware error (detected by head temperature sensor, pickup roller sensor, or purge

sensor)*1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks.*2: The error man not be detected correctly.


BJC-8200, S800

Error State Error Light Indicator Beep Code DescriptionPaper feed error Orange 2 x Paper feed operation fails to feed paper.Paper jam error Orange 3 x Paper ejection doesn't occur. Feeding over 23 inches. Ink out error Orange 4 x One of the ink tanks is out of ink.BJ cartridge not-installed Orange 5 x The BJ cartridge is not installed.

BJ cartridge mis-installed Orange 6 x The scanner cartridge is incorrectly installed for printing or the BJ cartridge is installed for scanning.

BJ cartridge error Orange 7 x Heater resistance value (rank) of the BJ cartridge is wrong.

Waste ink full warning Orange 8 x The amount (stored in EEPROM) of waste ink absorbed has reached 95% of the defined capacity.

Carriage error Blinks Orange 2 x 10 x 5100 Incorrect carriage position or speed.Purge error Blinks Orange 4 x 10 x 5C00 Purge sensor cannot detect the cam flag correctly.

ASF sensor error Blinks Orange 5 x 10 x 5700 Auto-sheet Feeder cannot detect the pick-up roller flag correctly.

Temperature sensor error Blinks Orange 6 x 10 x 5400 The temperature inside the printer increases abnormally when the scanner cartridge is installed.

Waste ink full error Blinks Orange 7 x 10 x 5B00 The data (stored in EEPROM) representing the amount of the waste ink absorbed exceeds 100% of the defined capacity.

Head temperature error Blinks Orange 8 x 10 x 5200The internal temperature of the BJ cartridge is too high (exceeding 90° C).

EEPROM error Blinks Orange 9 x 10 x 6800EEPROM sum check value at soft power-on does not match the pre-fined value.

ROM error Blinks Orange 10 x 10 x 6100 ROM checking during initialization is no good.RAM error Blinks Orange 11 x 10 x 6300 RAM checking during initialization is no good.Other hardware error Blinks Orange 12 x 10 x 6500 Another internal error has occurred.


BJC-85, BJC-85W

Error Condition State Error LED (Orange)

Power LED (Green) Beeper

Recoverable by CustomerPaper pick-up error Light Light Once Paper delivery error Light Light Twice BJ cartridge check Light Light 3 timesCartridge mis-match Light Light 4 timesInk low warning Blinks Light Twice Cartridge replacement compulsory Blinks Light 3 timesCompletion warningLow battery warning Blinks Light 4 timesWaste ink warning Blinks Light 5 timesLow battery error (with battery) Blinks Blinks Long, then short

Unrecoverable by customersROM error Blinks Blinks Once RAM error Blinks Blinks TwiceNo head installation error Blinks Blinks 3 timesHP sensor error Blinks Blinks 4 timesWaste ink full error Blinks Blinks 5 timesInternal temperature error Blinks Blinks 6 timesPrint position detection error Blinks Blinks 7 timesAbnormal temperature rise error Blinks Blinks 8 timesEEPROM error Blinks Blinks 11 timesLow battery error (with AC adaptor) Blinks Blinks Long, then short


i320

Operator Call Error (Orange LED blinking)LED Display Content Corrective Action

Blinking 2 times Paper out Set the paper, and press the RESUME button to feed the paper.

Blinking 3 times Paper Jam Remove the jammed paper, and press the RESUME button.

Blinking 6 times No cartridge installed Install the cartridge, and close the access cover.

Blinking 7 times Cartridge installed improperly (Cartridge EEPROM data is abnormal)

Re-install the cartridge properly, or power off and on the printer with the cartridge installed.

Blinking 8 times Waste ink full or platen waste ink full warning (Approx. 95% of acceptable amount) Press the RESUME button

Service Call Error (Orange and Green LEDs cyclical blinking)LED Display Content Corrective Action

Blinking 2 times Carriage Error Replace the printer as it has failed.Blinking 6 times Internal temperature abnormal error Replace the printer as it has failed.Blinking 7 times Waste ink full or platen waste ink full error Replace the printer as it has failed.Blinking 8 times Abnormal temperature rise Replace the printer as it has failed.Blinking 9 times EEPROM error Replace the printer as it has failed.

Blinking 10 times No cartridge installed detection excluding the case of cartridge replacement (During printing) Replace the printer as it has failed.


g g

i470D

User Recoverable ErrorLED Blinking in

Orange Panel display Error Code Error Solution

2 times 301 1000 No Paper Set the paper, and press the Resume/Cancel Button

3 times 302 1300 Paper JamRemove the jammed paper, and press the resume/Cancel button. If the error is not resolved, check that no foreign material is inside the printer.

6 times 402 1401 The print head is not installed Install the print head, and close the access cover.

7 times 403 1405The print head is not installed properly.(EEPROM data of the print head is faulty.)

Re-install the print head, or with the print head installed, turn the printer off and on. If the error is not resolved, replace the print head.

8 times 202 1700Warning: The waste ink absorber becomes almost full (to approx. 95% to 100% of the maximum capacity).

Pressing the Resume/Cancel button will exit the error. (The waste ink absorbers full error occurs at 100% capacity, making it impossible to perform printing.

11 times 611 2001

Digital camera transmission time-out error (When the printer cannot communicate with a digital camera, the time-out error occurs.)

Disconnect the USB cable to the digital camera, and press the Resume/Cancel button.

612 2001

Digital camera non-supporting device error (When a digital camera or device other than a di ital camera, not supportin Direct Printing is connected to the printer with the USB cable, the error occurs.)

Disconnect the USB cable, and press the Resume/Cancel button.

*1: The error code is stored in the operator / service call history of the EEPROM information

User Unrecoverable Error

LED alternate blinking in Orangeand Green

Panel display Error Code Error Solution

2 times 802 5100 Carriage error

1. Check that no foreign material is inside the printer. 2. Replace the timing slit strip film. 3. Replace the purge ass'y 4. Replace the logic board ass'y.

4 times 804 5C00 Purge unit error1. Check that no foreign material is inside the printer. 2. Replace the purge ass'y 3. Replace the logic board.

6 times 806 5400 Internal temperature error1. Turn the printer off, and after a short period of time, turn the printer on again. 2. Replace the logic board ass'y.

7 times 807 5B00 Waste ink absorber full error 1. Replace the ink absorbers 2. Replace the logic board ass'y.

8 times 808 5200 Print head temperature rise error 1. Turn the printer off, and after a short p9 times 809 6800

Lights in orange No display 6800


i550 Operator Call Error

Orange Flash (Error Code) Error description Action

Assembly/Disassembly precaution Adjustment

2 (1000) No paper error Set paper and press RESUME key

3 (1300) Paper jam error Remove paper and press RESUME key

Be careful that spurs do not come off when removing paper E4

4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1) No ink error Replace and set ink tank(s) Be careful of ink stains

6 (1401) No cartridge error Install head or replace head/logic board/carriage

Be careful of ink stains / Be careful of electrostatic damage

Set waste ink counter (see 3.2.1.)*1 /Set destination (see 3.3.2)

7 (1403, 1405, 1485 *1) Cartridge error Replace head/carriage/logic board Be careful of ink stains / Be careful of electrostatic damage

Set waste ink counter (see 3.2.1.)*1 /Set destination (see 3.3.2)

8 (1700) Waste ink full warning Replace the ink absorber Be careful of ink stains / Be careful of electrostatic damage Clear EEPROM (see 3.2.2)

*1: i950 only

Service Call Error Cyclical Flash (Error

Code) Error description ActionAssembly/Disassembly

precaution Adjustment

2 (5100) CR error Replace code strip/carriage unit/ logicboard

Be careful of electrostatic damage / Do not loosen or remove res screws / There must be no grease on code strip

Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)

3 (6000) LF error Replace code wheel / LF encoder unit / logic board



4 (5C00) Recovery system error Replace purge unit / logic board Be careful of ink stains / Be careful of electrostatic damage

Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)

6 (5400) Internal temperature error *1 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 /

Set destination (see 3.3.2)

7 (5B00) Waste ink full error Replace waste ink absorber / logic board

Be careful of ink stains / Be careful of electrostatic damage / Do not loosen or remove res screws

Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Setdestination (see 3.3.2)

8 (5200) Head overheating error Replace print head / logic board Be careful of ink stains / Be careful of electrostatic damage


9 (6800) EEPROM error Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)

10 (6100) ROM error *2 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)

11 (6300) RAM error *2 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)

13 Other hardware error *2 Replace print head / logic board Be careful of ink stains / Be careful of electrostatic damage


LED ON*1 (6800) RAM error *2 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)

*1:i550 / i850 only*2: i950 only


)

)

)

i560

Operator Call ErrorOrange Flash (Error Code) Error description Action Assembly/Disassembly precaution Adjustment


3 (1300) Paper jam error Remove paper and press RESUME key

Be careful that spurs do not come off when removing paper E4




Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)




*1: i950 only

Service Call Error Cyclical Flash (Error Code) Error description Action Assembly/Disassembly precaution Adjustment

2 (5100) CR error Replace code strip/carriage unit/ logic board


Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2



Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2

4 (5C00) Recovery system error Replace purge unit / logic board Be careful of ink stains / Be careful of electrostatic damage


6 (5400) Internal temperature error *1 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set

destination (see 3.3.2)



Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set destination (see 3.3.2

8 (5200) Head overheating error Replace print head / logic board Be careful of ink stains / Be careful of electrostatic damage





13 Other hardware error *2 Replace print head / logic board Be careful of ink stains / Be careful of electrostatic damage



*1:i550 / i850 only*2: i950 only


i70Operator Call Error (by LED Blinking in Orange)

LED Blinking in Orange Error Solution Remarks2 times No paper Set the paper, and press the RESUME/Cancel button.

3 timesPaper jam Remove the jammed paper, and press the RESUME/Cancel

button.6 times The print head is not installed Install the print head, and close the print head cover.

7 timesThe print head is not installed properly. (EEPROM data of the print head is faulty.)

Re-install the print head, to with the print head installed, turn off and on.

8 times

Warning: The waste ink absorber become almost full (to approx. 95% of the maximum capacity).

Pressing the RESUME/ Cancel button will exit the error, and enable printing, In repair servicing replace the 4-item set of the drain pack ass'y (QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time.

The service call error, indication the waste ink absorber is full, is likely to occur soon.

9 times

The black os color ink tank is not installed, or not installed properly.

Install both the black and color ink tanks. If they are installed, reset them properly.

If the error persists after the ink tanks are seated properly, the ink tank sensor is likely to be faulty.

10 timesLow battery Charge the battery, or connect the AC adaptor to resume

printing

Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange.)LED alternate blinking in orange and

green Error Solution Remarks

2 times Carriage error Replace the logic board ass'y* or print unit; or clean the encoder strip

4 times Purge unit error Replace the print unit 6 times Internal temperature error Replace the print unit 7 times Waste ink absorber full Pressing the RESUME/ Cancel button will exit the error, and

enable printing, In repair servicing replace the 4-item set of the drain pack ass'y (QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time.**

8 times Print head temperature rise error Replace the print head, or the logic board ass'y*9 times EEPROM error Replace the Logic board ass'y*Light in orange RAM error Replace the Logic board ass'y*

* As the waste ink counter is reset when the logic board ass'y is replace, also replace the 1-item set of the frain pack ass'y(QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time** The waste sin absorber full error occurs when either the main waste ink absorber (drain pack ass'y) or the borderless printing waste ink absorber (ink absorber) becomes full. For this reason, all the waste ink absorbers should be replaced ant the same times.

Warnings

(1) Printer (no LED indications)Displayed warning Remarks

Low black ink warning 1 (About half of the full amount remains.)

The status is displayed on the monitor of the computer connected to the printer.*

Low color ink warning 1 (About half of the full amount remains.)


Low black ink warning 2 (Little ink remains."!")


Low color ink warning 2 (Little ink remains "!")


Low black ink warning 3 (An unknown amount remains. "?")


Low color ink warning 3 (An unknown amount remains. "?")


Print head temperature rise warning If the print head temperature is high when the print head cover is opened, the warning is displayed.** When the print head temperature falls, the warning is released.

Protection of excess fise of the print head temperature

If the print head temperature exceeds the specified limit, a Wait is inserted during printing.

Battery low warning The status is displayed (except under Windows 95/98/Me) on the monitor of the computer connected to the printer, and the warning is indicated by the battery charger LED.

* Only when the remaining ink amount detection function is enabled. (When it is disabled, there is not status displayed.)** At the warning, the carriage dose not move to the ink tank replacement position when the print head cover is opened.

(2) Battery charge (indicated by the lighting/blinking of the charger's 3 green LEDs)LED Status Warning Remarks

3 LED's light during use of the printer. Sufficient battery power.2 LED's light during use of the printer Some battery power used1 LED lights during use of the printer Warning of remaining battery power The battery needs to be charged1 LED blinks during use of the printer Low battery error The battery needs to be charged. On the printer, the LED

blinks in orange 10 times3 LED's blinks sequentially during use of the printer

The battery power is being checked

3 LED's blinks during charging Charging not sufficient3 LED's light during charging Charging almost completed (not full) When the battery is fully charged, the 3 LED's are

extinguished2 LED's at both ends blink alternately The battery is faulty Replace the battery pack2 LED's at either end and at the center blink alternately

Out of the specified operating environment temperature range (5 to 35C) high temperature of the battery pack, faulty battery, or faulty battery charger

Use the unit in the specified temperature (5 to 35C), remove the AC adaptor and wait for a while, replace the battery pack, of replace the battery charger

Return to Table of Content

i850

Operator Call ErrorOrange Flash (Error Code) Error description Action Assembly/Disassembly precaution Adjustment


3 (1300) Paper jam error Remove paper and press RESUME key Be careful that spurs do not come off when removing paper E4








*1: i950 only








4 (5C00) Recovery system error Replace purge unit / logic board Be careful of ink stains / Be careful of electrostatic

damageSet waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)

6 (5400) Internal temperature error *1 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination

(see 3.3.2)

7 (5B00) Waste ink full error Replace waste ink absorber / logic board Be careful of ink stains / Be careful of electrostatic damage / Do not loosen or remove res screws

Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set destination (see 3.3.2)

8 (5200) Head overheating error Replace print head / logic board Be careful of ink stains / Be careful of electrostatic





13 Other hardware error *2 Replace print head / logic board Be careful of ink stains / Be careful of electrostatic



*1:i550 / i850 only*2: i950 only


i9100

Error State Light Indicator Code Description

Paper feed error 2 Orange Blinks 1000

<Cause>:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit,Paper-end Sensor, Logic Board

Paper Jam error 3 Orange Blinks 1300

<Cause> 1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board

No ink error (BK,Y,M,C) 4 Orange Blinks

1600, 1601, 1611, 1612, 1613

<Cause> 1) The respective ink tank has run out of ink (in both the tank and the sponge) <Suspect Parts> Ink tank

Print head not properly installed 6 Orange Blinks 1401

<Cause> Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit.

Carriage error 7 Orange Blinks

1402, 1403, 1405 1485

<Cause> 1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head

Waste-ink warning 8 Orange Blinks 1700<Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board

CR error 2 toggle blinks Orange/Green 5100

<Cause> Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable.

LF error 3 toggle blinks Orange/Green 6000 <Cause> Abnormal LF encoder signal. <Suspect Part>

Encoder film, carriage unit, Logic board, flexible cable.

Purge sensor error 4 toggle blinks Orange/Green 5C00 <Cause> At the sensor's ON timing it turns OFF, Green

or vice versa. <Suspect Part> Purge unit, Logic board

Abnormal internal temperature error

6 toggle blinks Orange/Green 5400

<Cause> The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board

Waste-ink full error 7 toggle blinks Orange/Green 5B00 <Cause> The waste-ink absorber has reached 100%

capacity. <Suspect Part> Ink absorber, Logic board

Abnormal head temperature error


<Cause> The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board

EEPROM error 9 toggle blinks Orange/Green 6800

<Cause> An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board

ROM error 10 toggle blinks Orange/Green 6100

<Cause> ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board

RAM error 11 toggle blinks Orange/Green 6300

<Cause> DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board

Ink sensor error No indication ___<Cause> The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor.<Suspect Part> Logic board, ink sensor, ink tanks.

6500 error 12 toggle blinks Orange/Green ___

<Cause> When the CPU malfunctions due to an unknown cause, the CPU makes illegal access and runsaberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.

4300 error ___ ___<Cause> When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.


i950 Operator Call Error

Orange Flash (Error Code) Error description Action Assembly/Disassembly precaution Adjustment


3 (1300) Paper jam error Remove paper and press RESUME key Be careful that spurs do not come off when removing paper E4


6 (1401) No cartridge error Install head or replace head/logic board/carriage Be careful of ink stains / Be careful of electrostatic damage Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)

7 (1403, 1405, 1485 *1) Cartridge error Replace head/carriage/logic board Be careful of ink stains / Be careful of electrostatic damage Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)


*1: i950 only








4 (5C00) Recovery system error Replace purge unit / logic board Be careful of ink stains / Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)6 (5400) Internal temperature error *1 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)



Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set destination (see 3.3.2)

8 (5200) Head overheating error Replace print head / logic board Be careful of ink stains / Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)9 (6800) EEPROM error Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)10 (6100) ROM error *2 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)11 (6300) RAM error *2 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)13 Other hardware error *2 Replace print head / logic board Be careful of ink stains / Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)LED ON*1 (6800) RAM error *2 Replace logic board Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)*1:i550 / i850 only*2: i950 only


S450

User-Recovery Errors Indicator Blinking Error Description code Probable Cause and Suspected Parts

2 Times in orange *1 Paper feed error Cause: Paper feed does not work even when the paper feed operation is attempted. Suspect: Paper feed section, paper-end sensor, control board.

3 Times in orange *1 Paper jam error

Cause: The paper is not ejected, even when the paper ejection operation is attempted 23 inches. Suspect: Paper feed section, paper-end sensor, control board.

4 Times in orange *1 Out of ink error Cause: No ink in the respective ink tank (ink compartment and sponge). Suspect: Ink tank.

5 Times in orange *1 Cartridge installation error

Cause: The wrong cartridge (BJ cartridge or scanner cartridge) is installed in the carriage for printing or scanning. Suspect: BJ cartridge, scanner cartridge.

6 Times in orange *1 No-cartridge error Cause: No cartridge has been installed. Suspect:

7 Times in orange *1 Cartridge error Cause: The cartridge installed is defective. Suspect: BJ cartridge

8 Times in orange *1 Waste-ink warning

Cause: The total waste-ink count recorded in the EEPROM exceeds 95% of the stipulated amount indicating waste-ink full. Suspect: Waste-ink absorber, control board.

9 Times in orange *1 Auto Print Position Adjustment Cause: Auto head position adjustment problem occurred. Suspect: BJ cartridge, ink tank, printing position sensor, control board, carriage ribbon cable.

*1: User-recoverable errors are indicated by the specified number of blinks in orange, followed by a long blink in green, repeated.

Non User-Recoverable Error

1 time orange / green ROM error Cause: ROM check failed during initialization. Suspect: ROM, control board

2 time orange / green RAM error Cause: RAM check failed during initialization. Suspect: DRAM, MPU, and print controller, control board

3 time orange / green 6800 EEPROM errorCause: EEPROM cannot be written to properly. Suspect: EEPROM, MPU and print controller, control board

4 time orange / green 5100 Home position error

Cause: The carriage's home position cannot be detected because the home position sensor is faulty (disconnected, etc…) Suspect: Home position sensor, purge unit, carriage motor, paper feed motor, control board, carriage ribbon cable, carriage board, DC cable.

5 time orange / green 5400 Internal temperature sensor errorCause: The temperature sensor (TH501) on the control board is faulty (disconnected, etc..). Suspect: Thermostat, control board

6 time orange / green 5B00 Waste ink-full error

Cause: The waste-ink absorber reached 100% of the waste-ink capacity. Suspect: Waste- ink absorber, control board. Solution: Reset the EEPROM, replace waste-ink absorber, replace control board.

7 time orange / green 5200 Abnormal print head temperature error Cause: The print head's temperature is abnormally high. Suspect: BJ cartridge, control board, no ink in ink tank.


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S500, S600, S630, S630NUser-Recoverable Error

Indicator Blink count Error Status code Probable Cause and Faulty PartsOrange 2 Blinks Paper Feed error <Cause>

1. No paper was loaded. 2. During feeding, the paper did not reach the paper-end sensor. 3. During feeding. The paper's bottom edge missed the paper-end sensor. 4. The ASF sensor did not return to its initial position and the paper-end sensor concluded tht there was no paper. (ASF motor may be out of SYNC.) <

Orange 3 Blinks Paper jam error <Cause> 1. The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2. The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3. During paper feeding abnormal timing caused the paper-end sensor to sill detect paper. <Sus ect>

Orange 4 Blinks No-ink error <Cause> The respective ink tank has fun out of ink (in the tank and sponge). <Suspect> Intank.

Orange 6 Blinks BJ cartridge not installed <Cause> Since there is not BJ cartridge (print head) installed, the printing and suction that were required could not be executed. <Sus ect> BJ cartrid e, Carria e unit

Orange 7 Blinks Cartridge error <Cause> 1. The print head temperature (output value of the head's internal diode sensor) exceeded the threshold. 2. BJ cartridge EEPROM's checksum <Suspect Part> BJ cartridg

Orange 8 Blinks Waste-ink warning <Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the "Full" stipulated value. <Suspected Part> Waste ink absorber, Control board

User-Unresolvable Errors

Orange/ Green 2 toggles blinks 5100 CR error <Cause> The carriage's encoder signal is abnormal. <Suspect Part> Encoder film, Carria e unit, control board, flex cable.

Orange/ Green 3 toggles blinks 6000 LF error (S600 / S630) <Cause> Abnormal LF encoder signal. <Suspect Part> Encoder film, p per feed unit, control board,

Orange/ Green 4 toggle blinks 5C00 Purge sensor error <Cause> At the sensor's ON timing. It turns Off. Or vice versa <Suspect Part> Purge unit, control board.

Orange/ Green 6 toggle blinks 5400 Abnormal internal temperature error

<Cause> The temperature sensor (TH401) on the control board is abnormal (disconnected, etc.). <Suspect Part> Control part.

Orange/ Green 7 toggle blinks 5B00 Waste ink full error <Cause> The waste ink absorber has reach 100% of the waste ink capacity. <Suspect part> Waste ink absorber, control board.

p

Orange/ Green 8 toggle blinks 5200 Abnormal head temperature error <Cause> The print head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect part> BJ cartridge (print head). Control board

Orange/ Green 9 toggle blinks 6800 EEPROM error <Cause> An error occurred during the writing to the EEPROM. Checksum error (at soft power ON). <Suspect art> Control board.

Orange/ light Ink sensor error <Cause> Error at DRAM check (at hard power ON). <Suspect part> Control board

Internal Error

No indicationsInk sensor error <Cause> No-ink indication is given while there is still ink. External noise (light) has affected the ink sensor. <Suspect part> Control

board, ink sensor, ink tank.


S520



<Cause>:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board



No ink error (BK,Y,M,C) 4 Orange Blinks1600, 1601, 1611, 1612,

1613




Carriage error 7 Orange Blinks 1402, 1403, 1405 1485



CR error 2 toggle blinks Orange/Green 5100

<Cause> Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable.

LF error 3 toggle blinks Orange/Green 6000

<Cause> Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.

Purge sensor error 4 toggle blinks Orange/Green 5C00

<Cause> At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board




Waste-ink full error 7 toggle blinks Orange/Green 5B00 <Cause> The waste-ink absorber has reached 100%

capacity. <Suspect Part> Ink absorber, Logic board










Ink sensor error No indication ___

<Cause> The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.


<Cause> When the CPU malfunctions due to an unknown cause, the CPU makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.

4300 error ___ ___

<Cause> When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.


S530DUser-Recoverable Error

Indicator Blink count

Error Status code Probable Cause and Faulty Parts

Orange 2 blinks 1000 Paper feed error Paper feed section, Sheet feeder unit, Paper-end sensor, Logic board

Orange 3 blinks 1300 Paper jam error Paper feed section, Paper-end sensor, Logic board

Orange 4 blinks 1601 No ink error BK 1611 No-ink error Y 1612 No-ink error M 1613 No-ink error C

Ink tank

Orange 6 blinks 1401 BJ cartridge not installed Print head, Carriage unitOrange 7 blinks 1402 Cartridge error

1403 1405 1485

Print head, Logic board

Orange 8 blinks 1700 Waste-ink warning Waste ink absorber, Logic board

User-Unresolvable ErrorsOrange/ Green 2 toggle blinks

5100 CR error Encoder film, carriage unit, Logic board, Carriage ribbon cable.

Orange/ Green 4 toggle blinks

5C00 Purge sensor error Purge unit, Logic board


5400 Abnormal internal temperature error

Logic board


5B00 Waste ink full error Ink absorber, Logic board


5200 Abnormal head temperature error

Print head, Logic board


6800 EEPROM error Logic board

Orange Light RAM error Logic board


S750





<Cause> 1) The paper-end sensor still detects the presence of paper even after23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board


1613







CR error 2 toggle blinks Orange/Green 5100 <Cause> Abnormal carriage encoder signal.

<Suspect part> Encoder film, carriage unit, Logic board, flexible cable.

LF error 3 toggle blinks Orange/Green 6000 <Cause> Abnormal LF encoder signal.

<Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.

Purge sensor error 4 toggle blinks Orange/Green 5C00 <Cause> At the sensor's ON timing it turns OFF, Green or vice versa.

<Suspect Part> Purge unit, Logic board




Waste-ink full error 7 toggle blinks Orange/Green 5B00 <Cause> The waste-ink absorber has reached 100% capacity.

<Suspect Part> Ink absorber, Logic board










Ink sensor error No indication ___<Cause> The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.





S820, S820DError State Light Indicator Code Description





No ink error (BK,Y,M,C) 4 Orange Blinks 1600, 1601, 1611, 1612, 1613


Print head not properly installed 6 Orange Blinks 1401 <Cause> Printing, cleaning etc. attempted while head is not properly installed.

<Suspect Parts> Print head, Carriage unit.

Carriage error 7 Orange Blinks 1402, 1403, 1405 1485<Cause> 1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head

Waste-ink warning 8 Orange Blinks 1700 <Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board


























S820MG, S830D






No ink error (BK,Y,M,C) 4 Orange Blinks 1600, 1601, 1611, 1612, 1613


Print head not properly installed 6 Orange Blinks 1401 <Cause> Printing, cleaning etc. attempted while head is not properly installed.

<Suspect Parts> Print head, Carriage unit.

Carriage error 7 Orange Blinks 1402, 1403, 14051485


Waste-ink warning 8 Orange Blinks 1700 <Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board


























S900, S9000







1613





<Cause> 1) The print head temperature (output of the diode sensor in thehead) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head
















EEPROM error 9 toggle blinks Orange/Green 6800 <Cause> An error occurred while writing to the EEPROM. Checksum

error (at soft power ON) <Suspect Part> Logic board





Ink sensor error No indication ___<Cause> The no-ink indication is given while there is still ink. External noise (light) has affected ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.





Error Codes

Documents

bottom edge

initializing

cpu malfunctions

drain pack

resume cancel

ink stains

sheet feeder

remove res