eReferral to Community CHRIS Release 2.6 September 3, 2015 Darlene Patgunarajah
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eReferral to CommunityCHRIS Release 2.6
September 3, 2015
Darlene Patgunarajah
Community Referral
Traditional Services
Foot care, Meals on Wheels, Transportation etc.
Expanded Role
Adult Day Program, Assisted Living,
Supportive Housing
Background – Community Referral
Community Support Service Agencies
(CSSAs)
Background – Business Need
Currently, CCACs are tracking priority for each client using the comments field in CHRIS or in a separate document.
inefficiencies inconsistencies
Lack of provincial standards for
managing priorities for Expanded Role
Referrals
CCACs need the ability to set up and configure these priorities locally
CCACs develop their own standards to
manage priorities at the local level
Solution Overview
Local Priority
Values & Ranking
Updated Waitlist Report
Priority + #Days Waiting
Priority info to CSSA
Waitlist in HPG
Agenda
CHRIS Maintenance
Client Services
HPG
Waitlist Reports
CHRIS Maintenance
Refer to Job Aid: CHRIS_R2.6_eR2C_CHRIS-Maint_AA-JA
As Application Administrator, navigate to the eReferral Priorities screen in CHRIS Maintenance settings:
Client Services
Refer to Job Aid: CHRIS_R2.6_eR2C_Priority-CS-JA
Priority is entered at the ‘Add Service/Add Agency’ step
Complete the process to add an Expanded Role Referral
Type (admit/eligible)
Add Service/Agency
The priority is entered for the referral and applies to ALL agencies in that referral.
When adding additional agencies to a referral, users can update the Priority Value and the new value will apply to all agencies and updated in HPG (‘Send Update’ not required)
HPG – Referral Management
Priority has been added to the Referral Application:
The following are the Priority-related enhancements in HPG – Referral Management:
HPG – Referral Management
Priority has been added to the Search Results grid:
Priority has been added to the Referral Details:
HPG – Referral Management
When a priority is changed in CHRIS, it is automatically updated in HPG, captured in the Notification Log
HPG – Referral ManagementWaitlist
Waitlist View tab is now available from Referral Management screen
HPG - Referral ManagementOther enhancements
• CSSA Accepts Referral
• CSSA Declines Referral
• CSSA Waitlists Client
• CSSA Admits Client
• CSSA Client Withdraws
• CSSA Withdraws
• CSSA Discharges Client
Withdrawal Reason now included in email notification to CSSA
New (additional) StatesAll Community Service Referral Types
CSSA Accepts Referral
Client Withdraws
CSSA Withdraws CSSA Admits CSSA
Waitlists
Client Withdraws
CSSA Withdraws
CSSA Admits
Expanded Role Referral
only
* = New Manual Task
Related Documents
