Sep 18, 2015
1 (Learning Package)
2 -
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47/111
11000
0 2547 1000
0 2547 1108
: ..
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ASEAN
:
: 978-616-548-145-8
: 5,400
: 200
:
3 (Learning Package)
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2 ..
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4 -
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5 (Learning Package)
1 - 4 7 1. 8
1.1 9 1.2 32
1.3 40
1.4 45
2. 47 2.1 48
2.2 57
2.3 70
2.4 79
3. 82
3.1 83
3.2 86
3.3 89
3.4 100
4. 106
4.1 106
4.2 109
4.3 111 4.4 114
6 -
2 123 1. (ASEAN Community) 124
2. 128
(ASEAN Socio-Cultural Community: ASCC)
3. 131
(ASEAN Economic Community: AEC)
4. 139
(ASEAN Political Security Community: APSC)
5. 140
(International Organizations: IO)
3 145 1. (Greetings) 146
2. (Self-Introduction) 147 3. 150
(Giving and Asking for Personal Information)
4. (Thanking) 153
5. (Apologizing) 154
6. (Leave Taking) 156
7. 158
(Dialogues in ASEAN Meetings Context)
168 174 198
7 (Learning Package)
1
-
8 -
1. 1.1
1.1.1
(Public Administration)
1.1.2
(Strategic Planning)
1.1.3
(Strategic Management)
1.1.4
(Good Governance)
1.1.5
(Integrated Public Administration / CEO)
1.1.6
(Participatory Governance)
1.2
1.3
1.3.1
1.3.2
1.3.3
1.3.4
1.4
1.4.1 - 1.4.2
1.4.3
9 (Learning Package)
1.1
1.1.1
(Public Administration)
Public Administration (9)
Central Administration (11)
(1)
(2)
(3)
Provincial Administration (31)
Local Administration (12)
10 -
New Public Management: NPM (23)
New Paradigm
(Modernization) (Delegation)
(Decentralization) (Democratization)
(Deregulation)
(Downsizing)
Public Participation (21)
Centralization
Decentralization (31)
(Public Affairs)
(Administrative Decentralization)
11 (Learning Package)
Delegation (31)
Administrative Devolution
(Local-self
Government)
Election (7)
2
(1) (Direct Election)
(Plurality System) (Two-Round System)
(Party List)
(2) (Indirect Election)
Referendum
12 -
Check and Balance
Confirmation (12)
Enactment, Legislation
Law on Local Administration
(.) Election Commission: EC
13 (Learning Package)
(...)
The National Anti-corruption Commission
Cabinet (4)
Prime Minister (12)
Ombudsman (31)
2540
Speaker of Parliament (4)
14 -
Quality Management System
Ministers
Constitution (4)
New Public Administration: NPA (23)
Royal Thai Government Gazette
Public Sector
/
15 (Learning Package)
/
Constitution Drafting Committee: CDC
The Administrative Court
Sovereignty (9)
1.1.2 (22) (Strategic Planning)
Quality Assessment
Quality Assurance
(Audit Checklist)
(External Quality Assurance)
(Internal Quality Assurance)
Policy Research
16 -
Quality Control
Quality Audit
SWOT Analysis
Strengths (S)
Weaknesses (W) Opportunities (O)
Threats (T)
Knowledge Management: KM
Strategy Implementation
Evaluation
17 (Learning Package)
Policy Planning
(Long-Range Plan)
11
Stakeholder Analysis (22)
(1) (Internal Stakeholders)
(2) (Marketplace Stakeholders)
(3) (External Stakeholders)
Process
(Activity)
(Input) (Output) (Value-Added)
Strategic Planning Processes (22)
(1) (Vision)
(2) (Mission)
(3) (Goal)
(4) (Strategy)
(5)
18 -
Progressive Level
(Systematic)
(Sustainable)
(Measurable)
Quality Measurement
(Scale)
(Quantity) (Ratio Scale)
(Interval Scale) (Ordinal Scale) (Quality)
(Nominal Scale)
Key Performance Indicator: KPI (22)
(KPIs at Inputs Level)
(KPIs at Process Level)
(KPIs at Outputs Level)
(KPIs at Outcome Level) (KPIs at
Result Level)
Quality Indicators
Indicators
19 (Learning Package)
Policy
Strategic Policy (22)
.. 2555 - 2558
8 /
Best Practice
Key Success Factors
(Core Competencies)
/ Operation Plan/Action Plan
SWOT
Analysis
Strategy Formulation
.. 2546
4
4
20 -
Integrated Plan
Outputs
/
Outcomes
Quality Factors
1.1.3 (Strategic Management)
Strategic Management(22)
(1) (Strategic Planning)
(2) (Strategic Implementation)
(3) (Strategic Control and Evaluation)
21 (Learning Package)
Strategic Planning
/
(Strategy Map)
Strategic Control
Strategic Plan
Strategy Map
Balanced Scorecard
Strategic partners
Strategy
(Ends) (Means)
(SWOT Analysis)
22 -
Sector Policy
Grand National Strategy
/ Effective/Financial Perspective
Balanced Scorecard
/ Customer Perspective
Balanced Scorecard
/
Internal Work Process Perspective
Balanced
Scorecard
/
Learning & Growth Perspective
Balanced
Scorecard
23 (Learning Package)
Strategy for Reconstruction and Future Development
(Risk and Crisis Management)
(Business Continuity Management: BCM)
Strategic Goals
(Mission)
1.1.4 (14) (Good Governance)
Governance
3
(1) (Civil Society)
(2) (Private Sector)
(3) (State Public Sector)
Economic Governance
Political Governance
24 -
Administrative Governance
Political Legitimacy
Effectiveness
Efficiency
Responsiveness
25 (Learning Package)
Accountability
Transparency
Participation
Decentralization
Rule of Law
Equity
26 -
Consensus Oriented
2 3
1.1.5 (25)
(Integrated Public Aministration/CEO)
Integrated Public Administration/CEO
Holistic Management
Horizontal Management/Flat Management
Result Based Management: RBM
27 (Learning Package)
One Stop Service
E - Auction
(Demand Aggregation)
Government Strategic Management System: GSMS (23)
(Terminal)
GSMS /
Sustainable Development
2
Good Corporate
28 -
Electronic Procurement: E-Procurement
E-Catalogue
Web-Based Application
Result
/
(Program) (Result)
Productivity
3
(1)
(2) () (
)
(3)
Program Evaluation and Review Technique: PERT
29 (Learning Package)
1.1.6
(Participatory Governance)
Participatory Governance (31)
(Public Participation)
(People Oriented) (Networking)
(Participating)
Interactive
Interchangeable
Impression
Incentive/Motivation
30 -
31 (Learning Package)
Inspiration
Innovation
/
Shared Value
Philosophy
Mission
Vision (9)
(1) (StretchGoal)
32 -
(2) (Definition of Niche)
(3) (Time Horizon)
Organization Culture
Learning Organization: LO (23)
5
(1) (PersonalMastery)
(2) (MentalModels)
(3) (SharedVision)
(4) (TeamLearning)
(5) (SystemsThinking)
1.2
Modern Human Resource Management (30)
(CompetencyBased)(PerformanceBased)
(MeritBased)(Motivation)(Com-petency)(DirectionStrategy)
33 (Learning Package)
Administrative Act
Government Employee Information System: GEIS
Termination of Employment Contract
Administrative Adjudication or Disciplinary Procedures (30)
Executive Information System: EIS
34 -
/
Public Service Renewal / Modernization(31)
(1)
(e-Government)
(ParadigmShift)
(2) (Result
Based Management)
(PerformanceAgreement)(Benchmarking)
(3) (PSO: Thailand
International Public Sector Standard Management System
andOutcomes)
(4) (Strategic Management)
(SWOTAnalysis)
BalancedScorecard
Public Administration Reform: PAR (11)
35 (Learning Package)
Reinventing Government (23)
DavidOsborneTedGaebler(1992)
(1)
(ACatalyticGovernment)
(2)
(ACommunity-ownedGovernment)
(3)
(ACompetitiveGovernment)
(4)
(AMission-drivenGovernment)
(5)
(AResults-orientedGovernment)
(6)
(ACustomer-drivenGovernment)
(7)
(AnEnterprisingGovernment)
(8) (An
AnticipatoryGovernment)
(9)
(A Decentralized
Government)
(10)
(Amarket-orientedGovernment)
36 -
State Disengagement
(1) (Deregulation)
(2) (Civil Service Cutbacks)
(Small Government)
(Early Retirement)
(Zero Growth) (Contract-out)
(BroadBanding)
(3) (Privatization)
Ministerial regulation
Thailand International Public Sector Standard Management System
and Outcomes: P.S.O.
2(Management
System)(Outcomes)
(UltimateOutcomes)
37 (Learning Package)
(1) 10
1)2)3)4)
5) 6)
7) 8)
9)10)
(2) /
Compensation (30)
(BasicSalary)(OtherCash)
TotalCompensation
Core Function
Technical Support Function
38 -
Administrative Support Function
Government Employee (30)
2
Transitory Provisions (4)
Act, Act of legislation
Royal Act
39 (Learning Package)
Royal decree
Government Employee System
Core Competency
..5
1) 2) 3)
4)5)
40 -
1.3 (2)
1.3.1
1.3.2
1.3.3
1.3.4
1.3.1 (17)
Prime Minister
Deputy Prime Minister
Ministers
Minister Attached to the Prime
Ministers Office
Permanent Secretary
Deputy Permanent Secretaries
Director
Deputy Director
Senior Advisor
Inspector-General
Director General
Deputy Director-General
Senior Specialist
Secretary-General to the Cabinet
Secretary-General to the Prime Minister
Advisor to the Prime Minister
41 (Learning Package)
1.3.3
Chief Executive of the
Provincial Administrative
Organization (PAO)
1.3.2
Governor, Provincial Governor
Vice Governor
Deputy Governor
District Chief Officer
Minor District Chief Officer
Assistant District Chief Officer
Chief of ()
Governors Office
Chief of the .....Group
Chief of the......Section
Chief of the......Subdivision
Chief of the Directing Division
Budget Director Bureau of the
Budget
Deputy Director Bureau of
the Budget
Secretary-General Office
of the Council of State
42 -
1.3.4
(20)
3 The Thai Armed Forces Ranks
Royal Thai Air Forces Ranks
(...) Air Chief Marshal (ACM)
(...) Air Marshal (AM)
(...) Air Vice Marshal (AVM)
(..) Group Captain (Gp. Capt.)
(..) Wing Commander (Wg. Cdr.)
Deputy Chief Executive of the
Provincial Administrative
Organization (PAO)
Chief Administrator of the PAO
Deputy Chief Administrator of
the PAO
Mayor
Deputy Mayor
Municipal Clerk
Deputy Municipal Clerk
Chief Executive of the Sub district
Administrative Organization (SAO)
Deputy Chief Executive of the SAO
Chief Administrator of the SAO
43 (Learning Package)
(..) Squadron Leader (Sqn. Ldr.)
(..) Flight Lieutenant (Flt. Lt.)
(..) Flying Officer (Flg. Off.)
(..) Pilot Officer (Plt. Off.)
Royal Thai Army (20)
(..) General (Gen.)
(..) Lieutenant General (Lt. Gen.)
.. Major General (Maj. Gen.)
(..) Colonel (Col.)
(.) Lieutenant Colonel (Lt. Col.)
(..) Major (Maj.)
(..) Captain (Capt.)
(..) Lieutenant (Lt.)
(..) Sub Lieutenant (Sub Lt.)
Royal Thai Navys Ranks (20)
(...) Admiral (Adm.)
(...) Vice Admiral (V.Adm.)
(...) Rear Admiral (R.Adm.)
(.. ..) Captain (Capt.)
(.. ..) Commander (Cdr.)
(.. ..) Lieutenant Commander (Lt. Cdr.)
(.. ..) Lieutenant (Lt.)
44 -
(.. ..) Lieutenant Junior Grade (Lt.JG.)
(.. ..) Sub Lieutenant (Sub Lt.)
Royal Thai Polices Ranks (20)
Commissioned Officer
(...) Police General (Pol. Gen.)
(..) Commissioner General
(.) Inspector General
Deputy Commissioner
( ..) General
(...) Police Lieutenant General
(Pol. Lt. Gen.)
Assistant Commissioner General
( ..)
(.) Commissioner
.., . 1-9
(...) Police Major General
( .) Deputy Commissioner
(.) Commander
.. 1-9, ..
(...) Police Colonel (Pol. Col.)
( .) Deputy Commander
(.) .., .. Superintendent
45 (Learning Package)
(...) Police Lieutenant Colonel
Pol. Lt. Col.)
( .) Deputy Superintendent
(...) Police Major (Pol. Maj.)
(.) ., ., .. Inspector
(...) Police Captain (Pol. Capt.)
(...) Police Lieutenant (Pol. Lt.)
(...) Police Sub-Lieutenant
(Pol. Sub. Lt.)
( .) Deputy Inspector
1.4 (2)
1.4.1-
1.4.2
1.4.3
1.4.1 (29)
Office of the Prime Minister
Ministry of Defense
Ministry of Finance
Ministry of Foreign Affairs
Ministry of Tourism and Sports
Ministry of Social
Development
and Human Security
46 -
Ministry of Agriculture and
Cooperatives
Ministry of Transport
Ministry of Natural Resources
and Environment
Ministry of Information and Communication
Technology
Ministry of Energy
Ministry of Commerce
Ministry of Interior
Ministry of Justice
Ministry of Labour
Ministry of Culture
Ministry of Science and
Technology
Ministry of Education
Ministry of Public Health
Ministry of Industry
1.4.2
Governors Office
Provincial Hall
District Office
Minor District Office
47 (Learning Package)
Provincial Administrative
Organization (PAO)
Municipality
City Municipality
Town Municipality
Sub district Municipality
Office of the....Municipality
Sub district Administrative
Organization (SAO)
Office of the SAO / SAO Office
2 .
2.1
2.1.1
2.1.2
2.2
2.2.1
2.2.2
2.3
2.4
2.4.1
2.4.2.
1.4.3
48 -
2.1
2.1.1
2.1.2
2.1.1
Budget Adoption (6)
Budget Control
Budget Execution
(/)
Budget Preparation
Budgeting
49 (Learning Package)
Budgeting Process or Budgeting Cycle (32)
4
(1)
(2)
(3)
(4)
Allocation Function
Administrative Classification
(1) Classification by
Programmes
(2) FunctionalClassification
(3) EconomicClassification
(4) ClassificationbyObject
ofExpenditures
(5) Geographic Classification
Distribution Function
50 -
Stabilization Function
(EconomicGrowth)
Performance Measurement
2(1)
(2)
Performance Appraisal (30)
Procurement Management
(e-Government Procurement: e-GP)
51 (Learning Package)
Internal Audit
Internal Controlling
(1)
(2)
(3)
Quality Management: QM
(TotalQualityManagement
TQM)
Quality Control: QC
(ZeroDefect)
52 -
Mega Projects
(MegaProjects)
1,000
4
CGO: Comptroller Generals Office
Comptroller Generals Department: CGD
NESDB: National Economic and Social Development Board
..2521
.
.
53 (Learning Package)
Gross Domestic Product: GDP
Simon
Kuznets
GDP
Public Expenditure
Performance Management System: PMS
Budget Procedure
(BudgetProcess)(BudgetCycle)
54 -
3 -
-
3 (1)
(2)(3)
Top-down Process
Bottom-up Process
(Bottom-upProcess)
Financial Statement
3
6 1 (1)
(BalanceSheet)(2)(ProfitandLossStatement)(3)
(StatementofChangesinOwnersEquity)(4)
(CashFlowStatement) (5) (Noteto
FinancialStatement)
55 (Learning Package)
Cash Budget
2.1.2
Legislative Budget
1
1 30
Balanced Budget Policy
Deficit Budget Policy
Surplus Budget Policy
56 -
Line-item Budget or Traditional Budgeting System
Performance Budgeting
(Cost)
(Achievement) (Efficiency)
(Mission)
Planning Budgeting System: PBS
Incremental Budgeting
Zero-based Budgeting
Centralized Budgeting System
57 (Learning Package)
Decentralization Budgeting System
2.2 (32)
2.2.1
2.2.2
2.2.1
Finance
(Government Revenue)
(Government Expenditure)
(GovernmentDebtorPublicDebt)(FiscalPolicy)
(FinancialAdministration)
Microfinance
Refinance
Roll Over
58 -
Mutual Fund
.
Fiscal Crisis Composite Index
4
Fiscal Sustainability
4
(1)
(GDP)
(2)
(3)
(4)
Interest
59 (Learning Package)
Balance of Payments
(Economic Transactions)
(Residents) (Nonresidents)
Cash Deficit or Surplus
()
Capital and Finance Account (16)
(CapitalAccount)
(FinancialAccount)
Current Account
Fiscal Risk
Appreciation
254841/2549
38/
60 -
Real Effective Exchange Rate
Depreciation
253827/2540
42/
International Reserves, Reserves Assets
(Special Drawing Rights: SDR)
Treasury Bill
1
(Discount)
2891182
Money Policy
(Off-BalanceSheet)
61 (Learning Package)
Bond
Baht Bond
Saving Bond
Asian Bond
Financial Sector
Fiscal Early Warning System: FEWS
(FiscalCrisis)
62 -
Managed Float
Grace Period
(Principal Repayment)
Gross Revenue
3
(1) 3
(2)
(3)
Liquidity
Inflation
63 (Learning Package)
Core Inflation
2.2.2
Deficit
Tax Compensation
..2544
Prepayment
Hire-Purchase
64 -
Debt Restructuring
PrepaymentRolloverRefinancing
Swap Arrangement
Securitization
Tax Avoidance
Non-Tariff Barriers: NTBs
ASEAN Integration System of Preferences: AISP
0-5
12545312552
65 (Learning Package)
Customs Free Zone: CFZ
Bonded Warehouse
Fee
Tax Allowance
Taxable Income
(1-31
)
66 -
Dividend
()
()
Customs Tariff Heading
(HarmonizedCode)
Nominal Effective Exchange Rate
Tax Burden
2 (1)
(Impact)
(2)(Incidence)
Corporate Income Tax: CIT
1
30
Personal Income Tax: PIT
(Source Rule)
67 (Learning Package)
International Trade-based Tax
Consumption-based Tax
Income-based Tax
Anti-Dumping Duty: AD
Direct Tax
Indirect Tax
68 -
Value Added Tax: VAT
(General Sales Tax)
(=-
10
7
Customs Tariff
()
()
Excise Tax
(Specific Sales Tax)
Withholding Tax
Generalized System of Preference: GSP
GSP28
69 (Learning Package)
Progressive Tax Rate
537
Regressive Tax Rate
Effective Tax Rate
Duty
Import Tariff
Export Tariff
70 -
2.3
General Fixed Income Fund
Balanced Fund
6535
Retirement Mutual Fund: RMF
Merger
2
Credit Rating
71 (Learning Package)
Bidding
E-Bidding
Securities Manipulation
..2535
Privatization
7
(1) (Contract-out)
(2) (LeaseContract)
(3) (Concession)
(4)
(5) (Joint-Venture)
(6)
(7) (TradeSaleandLiquidation)
72 -
Swap
2
(1) (Cross Currency Swap)
(2) (InterestRateSwap)
Economic Integration
2
Investment
Turnkey
Subsidy
73 (Learning Package)
Trade-Related Investment Measures: TRIMs
TRIMs
(World TradeOrganization -WTO)
Subsidies and Countervailing Measures: SCM
SCM
(World TradeOrganization -WTO)
(ExportPerformance)
Export Processing Zone: EPZ
(...)
The Securities and Exchange Commission: SEC
17 ... .. 2535
...
...
74 -
Trade-Related Aspects of Intellectual Property Rights: TRIPs
1..
2538 (.. 1995)
(
)
Bilateral Agreement
Trade Agreement
Public-Private Partnership: PPP
Cluster
75 (Learning Package)
Business Confidence Index
Consumer Confidence Index
Core Consumer Price Index
Trade Balance
Debt Instrument
(1)
(1-5)(5)
Derivative
76 -
Non-Performing Asset: NPA
(Non-PerformingLoan:NPL)
Foreign Reserve
Central Bank
Investment Bank/Investment Banker
(Underwriter)
(Agent)
Credit Bureau
Asset Management Company: AMC
77 (Learning Package)
Asian Bond Markets Initiative: ABMI
+3..2546
Real Estate Information Center: REIC
National Economic and Social Advisory Council
.. 2540 5
89
Tax Privilege / Tax Incentive
Consumption Goods
21)(DurableGoods)
2)(PerishableGoods)
78 -
Loan
()
Asset
(1)
(2)
Prospectus
External Debt
Non-Performing Loan: NPL
3
Private Sector Debt
79 (Learning Package)
Long Term Debt
1
Short Term Debt
1
2.4
2.4.1
2.4.2
2.4.1
Givingwordofhonor
Informingappealsright
Appealregistrarsorder
Demonstratingfalsetransactions
Deceitfulaction
Modificationofregisteredtransaction
Falsestatement
Prescriptioninlawexpires
Courtsorder
Juristicperson
Formforrequestingthe
partnershipsregistration
Formforrequestingthe
companylimitedsregistration
80 -
Formregardingthetransaction
forregisteringtheestablishment
Formforadditionalregistered
transaction
Formforrequestingthliquidation
Formforrequestingthe
completenessofliquidation
Formfortheliquidation
Formforthecompleteness
ofliquidation
Formforcertifyingthesignature
Formforthecompany/
partnershipsbusinessoperations
Formforrequestingthe
documentaudit
Formforreservingjuristic
personsname
Formforrequestingthecertificate
Juristicordinarypartnership
Lettertoinformcreditors
Letterofpowerofattorney
Lettertoobjecttheregistration
Lettertoexplaintheregistration
Liquidationreport
Memorandumofassociation
Notetofinancialstatement
81 (Learning Package)
Policereport
Publishedregulation
Registeringfortransformation
Sign/signature
Summons
2.4.2
Amortization
Composition
Appraisement
Bilateraldischarge
Compositioninbankruptcy
Compulsoryexecution,execution
Compulsoryperformance
Default
Exoneration
Extraordinaryresolution
Extraordinarymeeting
Hire-purchase
Installment
Judgement
Legalsubrogation
Liquidation
Moratorium
Monopoly
Ordinarymeeting
Overdraft
82 -
Openbid
Publicauction
Partialpayment
Proceeding
Remargining
Recoupment,stoppage
Taxassessment
Ultravires
Allegation
Agreement
Covenant
Argument
Article,regulation,rule
Statutoryexception
Termofcontract
Hypothesis,presumption
3. (15)
3.1
3.1.1
3.1.2
3.2
3.3
3.4
83 (Learning Package)
3.1
(Types and Forms of Official Correspondence)
3.1.1 (15)
First Person Formal Note
1
2
(1)
(2)
First Person Informal Note
2
(1)
(2) 1
(FirstPersonFormalNote)
Third Person Note Note Verbal (15)
3
84 -
(Routine)
(First Person Formal Note)
(FirstPersonInformalNote)
(Urgent)
(Immediate)
(Priority)
Aide-Memoire
Memorandum
85 (Learning Package)
3.1.2 (15)
..2526..
25488
1) Completeness
2) Correctness
2.1
2.2
2.3
3) Clarity
4) Conciseness
5) Coherence
86 -
6) Formality
(Slang) (Clich)
(Abbreviation) (Acronym)
7) Courtesy
8) Effectiveness
3.2 (10)
3
1)
Heading
Correspondencenumber
Address
Date
Salutation
Subject
Enclosed/attachment
Heading
2
87 (Learning Package)
(Step)
67/214SoiPrachasukkhee
PetkasemRoad,Bhasricharoen
Bangkok.10160,Thailand
June2,2014
(Block)
..235/21SoiSamsen54
..SamsenRoad,Dusit
..Bangkok.10300Thailand
..June2014
Inside Address
()
Salutation
(1)
2) Body of letter
3
88 -
(Introduction)
(Body)
(Conclusion)
3)
Complimentaryclose
Signatureandposition
Address
ComplimentaryClose
(1)
Signature
(
)
:
(Acting)
Outside address
(OutsideAddress)2
(Step)(Block)
Step
Mr.BanchaPiyamanee
231PetkasemSoi43
..Bangkok,Thailand10160
89 (Learning Package)
Block
..Mr.ChartWatanapong
..103PhrahonyothinSoi24
..Bangkok,Thailand10900
EMS:ExpressMailService
PostagePaidPermitNo.
3.3 (33)
3.3.1
3.3.2
3.3.3
3.3.4
3.3.5
3.3.6
3.3.7
3.3.8
3.3.9
3.3.10
3.3.11
3.3.12
3.3.13
3.3.14
3.3.15
(E-mail)
90 -
3.3.1
(33)
1
/
Excellency, Accept,Excellency,
theassurancesofmy
highestconsideration.
Excellency, Accept,Excellency,
theassurancesofmy
highestconsideration.
Excellency, Accept,Excellency,
theassurancesofmy
highestconsideration.
Excellency, Accept,Excellency,
theassurancesofmy
highestconsideration.
Excellency, Accept,Excellency,
theassurancesofmy
highestconsideration.
adhoc Sir, Accept,Excellency,
theassurancesofmy
highestconsideration.
adinterim Sir,orMadam Accept,Sir,
theassurancesofmy
highconsideration.
91 (Learning Package)
/
DearMr.President, Yourssincerely,/
Sincerelyyours,
DearMr.PrimeMinister, Yourssincerely,/
Sincerelyyours,
3.3.2
2
Sir,orMadam Accept,Sir,
theassurancesofmy
highestconsideration.
Sir,orMadam Verytrulyyours,
Yoursverytruly,
Excellency, Accept,Excellency,
theassurancesofmy
highestconsideration
Sir,orMadam Accept,Sir,
theassurancesofmy
highestconsideration.
Sir,orMadam Trulyyours,
Yourssincerely,
/
92 -
:DearDearGeneralSmith,
/
DearMr.Minister, Yourssincerely,/
Sincerelyyours,
DearMr.Ambassador, Yourssincerely,/
Sincerelyyours,
DearMr.Ambassador,or Yourssincerely,/
DearMr./Ms.(Name), Sincerelyyours,
adhoc DearMr.ChargdAffaires, Yourssincerely,/
Sincerelyyours,
adinterim DearMr.charg Yours sincerely, /
dAffaires, Sincerelyyours,
DearMr.Consul- Yourssincerely,/
General, Sincerelyyours,
DearMr.Consul, Yourssincerely,/
Sincerelyyours,
DearMr.Secretary- Yourssincerely,/
General, Sincerelyyours,
DearMr./Mrs.. Yourssincerely,/
(Title)., Sincerelyyours,
Sir, Yourssincerely,/
Sincerelyyours,
DearMr./Mrs.(Name) Yourssincerely,/
Sincerelyyours,
93 (Learning Package)
3.3.3 (33)
5+
+++
Accordingto
Followingupon
Furtherto
Inaccordancewith
Inacknowledging
Incompliancewith
Incontinuationof
Inadditionto
Infurtherreferenceto
Inpursuanceto
Inreferenceto
Inregardto
Inreplyto
Inresponseto
Pursuantto
Referringto
Regarding
Withrespectto
3
Dated...s
s
s
my
our
you
agreement
conference
discussion
fax
letter
meeting
message
note
phonecall
request
telegram
concerning,
exploring...,
expressing,
informing,
inquiring,
regarding,
requesting,
seeking,
stating,
submitting,
offeringto,
etc.
94 -
+
+++
Iampleasedtoconfirm
Iamwritingwithreferenceto
Ihavethehonour/pleasuretodrawyourattentionto
Ihavethehonourtoaddressmyselfto
Kindly/Pleasereferto
Thankyoufor
Weacknowledgewiththanksthereceiptof
Wearewritinginresponseto
Conveyed
Forwarded
Received
Relayed
Carefully
Currently
NowPresentlyIntheprocessof
Your
Your
Excellencys
Etc.
Considered
Reviewed
ConsideringExaminingReviewing
Message
Proposal
Request
Your
Excellencys
Etc.
For approval.
consideration.
review.
I/Wehave
Weare
Message.
Proposal.
Request.
Yourrequesthasbeenreceivedandisbeinggivendueconsideration.
3.3.4
95 (Learning Package)
3.3.5
Itisagreed(inprinciple)that
Weareinagreementwith
Weareoftheopinionthat
Wearepleasedtoadvisethat
Wehavenoobjectionto
Itwillbeinmyinterest
Weshallnotfail
Wewilltryourbest
Pleasebeassuredthat
That+
Gerund(ing)with/to
+Gerund(ing)
To keep you informed at theearliestopportunity.
Youwill be promptly notified
of our decision at the earliestopportunity.
Wearepleased toadvise that inprinciple,wehavenoobjection to
reimbursingthedutiespaidonthedonatedequipment.
3.3.6
Wearewriting
Wehavethehonour
It would be greatlyappreciated
Wewouldbegrateful
Torequesttheapprovalof
Tosubmitforyourapproval
Tohaveyourconfirmationof
Theofferof
Theproposalof..
Therequestof..
3.3.7
96 -
3.3.8
I/we
I/We/They/He/
She/The
Department
Acknowledgewiththanksthereceiptof
Pleasedtoaccept
TheCommittee/
Board/Officehas
givenits
Have/
has
found
Thearrangement
Theproposal
Yoursuggestion
Your Invitation
Offer
Proposal
To+
1
(aspreparedby)
(aspresent-edby)
Acceptable.
Suitable.
Confirmationfortheproposal
Approvalof The/your
appointment./
recommendation./
suggestion/
The/yourproject.
The
conference/
workshopetc.
Attend
ParticipateinEtc.
Acceptyourkindinvitation
Provideinformationonthismatter
Regret(s)being
unableto Willbeunableto
I/We/They/
He/She/
3.3.9
We are sorry tohave to informyouthat
We regret to in-formyouthat
97 (Learning Package)
I have the honorIt gives me great pleasureIt is a great honor for meMay I introduce (to you)We take great pleasure in introducing (to you)
3.3.10
to introduce (to you)
3.3.11
Acceptance to be aguest speaker.Assistance accordedus.During our brief stay in your beautifulcountry.Generosity.Hospitality.Invitation.
ContinuedCordialExcellentKind
the
your
- I am very grateful for- I greatly appreciate- I have received
- I wish to convey my appreciation for
I wish to convey my appreciation for the cordial hospitality which was so kindly accorded.
Achievement.Newappointment.Success in
YourOnOn the(auspicious)occasion ofOn becomingOn beingOn having
Congratulations(to you)I would like to congratulate youMay I congratulate you
3.3.12
WeregretthattheMinisterwillbeunabletoacceptyourkindoffer.
98 -
3.3.13
ConcerningForFor your further action.For your information.For your consideration.
A copy ofDetailed informationTheThe (requested)information/ document
Attached (herewith) Please nd
Enclosed is/areI have the honor to enclose I hereby encloseherewith
I take pleasure in enclosing for the Embassys les, 4 copies
3.3.14
IavailmyselfofthisopportunitytorenewtoYourExcellencytheassurancesofmyhighestconsideration.
Pleasestandassuredofourcontinuedappreciationandco-operation.
/
Itwouldbegreatlyappreciatedifthisrequestwouldreceiveyourfavorablesupport.
Thankyouverymuchforyourkindattentionandconsideration.
Yourkindconsiderationwillbehighlyappreciated.
99 (Learning Package)
3.3.15 (E-mail)
R.S.V.P.
Thankyouforyouremail/message.
Iamwritingto.
Please,Couldyou/Canyou....?
Iwouldappreciateifyoucould......?
Iamsendingyou.
Herethedocumentyouaskedmetosend.
Ifyouneedmoreinformation,pleaselet
meknow.
Thankyou.
Thanksagainforyourhelp.
Ilookforwardtoseeingyou/hearing
fromyousoon.
Repondezsilvousplat.(Pleasereply)
Situations Language Use
100 -
3.4
1
hasbeenhonoredasthehostprovinceof
during ...
...Theopeningceremonyisscheduledon.
Inthisconnection,hasthehonorofinvitingYourExcellency
andspousetoattendtheopeningceremonyof,andexplorethetourist
attractionsin.AprogramisattachedherewithforYourExcellencys
informationandconsideration.YourExcellencysconfirmationby
would be greatly appreciated. Accept, Excellency,
theassurancesofourhighestconsideration.
Schedule
Confirmation
toattendtheopeningceremony
Information
hasbeenhonored
thehostprovince
Invitation
Spouse
101 (Learning Package)
appreciation
theopeningceremony
() YourExcellency
Program
Attached
2
I have the honor to inform Your Excellency that
incooperationwithwillbeorganizinga
four-dayseminartoatduring
.
IwouldliketotakethisopportunitytocordiallyinviteYourExcellencyto
attendtheOpeningCeremonyoftheseminarathours,
,orsendarepresentativefromyourembassy.
Theseminarwillbeattendedbyparticipantsfromthefollowingcountries
andagencies:.
IwouldappreciateitverymuchifYourExcellencycouldkindlysendyour
confirmation by . Thank you for your
cooperationandshouldYourExcellencyhaveanyquestions,pleasedonot
hesitatetocontactme.
Accept,Excellency,theassurancesofmyhighestconsideration.
102 -
Organizingseminar
toattend
Cooperation
Confirmation
Contact
Cordiallyinvite
Representative
Participants
Hesitate
Embassy
Opportunity
3 keynote speaker Onbehalfofand, Iwould like to request thehonorofhaving youas the keynotespeakerforourseminarontobeheldaton..Theaimsofthiseventareto.Theseminarwillbeattendedbyparticipantsfromvariouscountriesandagenciesinvolvedin includingrepresentatives from in addition torepresentatives from . Please findattachedthetentativeprogramforyourreference.Yourcontributionstothiseventwouldbegreatlyappreciated,andIlookforward to your favorable response. If youhaveanyquestionsorneedadditionalinformation,pleasedonothesitatetocontactme.
103 (Learning Package)
Contributions
Involve
thetentativeprogram
Request
additionalinformation
Greatlyappreciated
lookforward
() tobeheldat
aims,objectives
() Onbehalfof
various
response
honor
favorable
thekeynotespeaker
for(your)reference
104 -
4
Deliverwelcomingremarks
Host
Aconferencesponsor
... Underthethemeof.
() Onbehalfof
Inreferenceto
Iamwritinginreferencetothetobehostedby
in/duringunderthe
themeof,atwhichitwillbeourhonortowelcome
asaconferencesponsor.
Inthisregard,itismyhonortocordiallyinviteyoutodeliverwelcoming
remarksonbehalfofduringtheopening
ceremony of the conference . Your presence and
contributionatthisimportanteventwouldbegreatlyappreciated.
Ilookforwardtoreceivingyourfavorablereplysoon.
105 (Learning Package)
Iwishyousuccess.
Alltheverybestinyourjob.
Bonvovage.
Haveanicetrip. ()
Haveapleasantholiday.
Haveagreattime.
Haveanicemeal.
Enjoyyourmeal.
HaveaniceChristmas.
HappyNewYear.
HappyValentinesDay.
HappyBirthday.
Ihopeeverythinggoeswell.
Goodluckwithyourproject.
MayIwishyoueverysuccessinyournewbusiness.
106 -
4.
4.1 4.2
4.3 4.4
4.1
Convention/Symposium
Conference
(Speeches)
(Workshops)
Workshop
(Hands-ontraining)
Congress
107 (Learning Package)
Seminar
Assembly
Consortium
International negotiation
International Conferences
() Retreat
(AEMRetreat:ASEANEconomicMinistersRetreat)
108 -
Summit
(ASEAN Summit)
(AssociationofSouthEastAsianNations)
(ASEAN)
Bilateral negotiation
(Informal)
Multilateral negotiation
(Formal)
Dialogue
(DialoguePartner)
ASEAN-US Dialogue
Brain Storming
109 (Learning Package)
Focus Group Discussion
(Moderator)
Forum
-
(ASEANRegionalForum:ARF)
Panel Discussion
4.2
Co-host
1
Board
BoardofDirectors
110 -
Subcommittees and Working Parties
Coordinator
Observer
Heads of State or Government of the Member States
Delegates/ Representatives
Minute-taker
111 (Learning Package)
Participant, Audience, Attendant
Chairperson/Chair/President
Host country
Secretary
Guest Speaker
Composition of Delegations
4.3 (26)
() absent
/ address
adjourn
agenda
allocate
aninvitationtoameeting
AnyOtherBusiness(AOB)
apologies
approvalofminutes
ballot
112 -
toscheduleameeting
torescheduleameeting
closingremarks
conferencecall
recognition
proxyvote
reservations
resolution
recommendation
rulesofprocedure
/ toattendameeting
consensus
openingremarks
themotionisrejected(lost)
motion
punctual
verbatimrecord
minutes
pointoforder
confidential
formality
participant
designate
113 (Learning Package)
unanimous
showofhands
grievance
collaborate
amendments
second,supportaproposal
() tocirculate
comment
wrapup
session(meeting)
submitadraftresolution
mandatory
auditorium,assemblyhall, boardroom,conferenceroom
114 -
4.4 -
Diplomacy (18)
(Intelligence)(Tact)
Diplomacy for the Peoples
Countertrade
Courtesy call
Demarcation
115 (Learning Package)
Extradition
Forward Engagement (27)
Humanitarian Intervention
54 .. 2542
Abuseofprivilege
Conciliation
ConferenceofHonorary
Consuls-GeneralofThailand
116 -
Constructiveengagement
Constructiveintervention
Delimitation
Demarche
Demilitarization
EqualityofTreatment
Exemptionfrom
TaxationofDiplomaticAgent
Peace Building
Peace Keeping
Peace Making
117 (Learning Package)
Consul
Honorary Consul (27)
High Commissioner
(TheCommonwealthofNations)
Dean of the Diplomatic Corps (27)
()
(
)
Diplomatic Corps
118 -
Diplomatic Agent
Instrument of acceptance
Diplomatic Expressions
Foreign Policy
Declaration
3 (1)
(2)(3)
119 (Learning Package)
Great Powers
Diplomatic Language
5
4
(SimultaneousTranslation)
Protocol (28)
(Etiquette)
120 -
Goodwill Representative
Good Offices and Mediation (28)
GoodOfficesMediation
(FriendlyAct)
Condolences
Consulate-General
Amity
121 (Learning Package)
Instrument of ratification
Notes in Diplomatic Correspondence (Head ofMission)
Ambassador Extraordinary and Plenipotentiary
Non-residentAmbassador
Ambassador-at-Large
Ambassador attached to the Ministry of Foreign Affairs
122 -
Amnesty International
3
(Prisoners of Conscience)
Diplomatic Privileges and Immunities
()
Credential or Letter of Credence
Convention
123 (Learning Package)
2
(ASEAN Community)
1. (ASEAN Community) 2.
(ASEAN Socio-Cultural Community: ASCC)
3.
(ASEAN Economic Community: AEC)
4.
(ASEAN Political Security Community: APSC)
5.
(International Organizations: IO)
124 -
1. (ASEAN Community) (1)
ASEAN Charter
(ASEAN
Community)..2558(..2015)
APEC: Asia Pacific Economic Cooperation
AFAS: ASEAN Framework Agreement on Services
AFTA: ASEAN Free Trade Area
.. 2536
605..
2546 4
/
AIA Council: ASEAN Investment Area Council
125 (Learning Package)
AFTA Council: ASEAN Free Trade Area Council (34)
ASC: ASEAN Standing Committee
ASEAN Dialogue Partners
911
AICO: ASEAN Industrial Cooperation Scheme (35)
AICO
ASEAN Community
92547
2
..2563
-
126 -
AEC: ASEAN Economic Community (34)
..2558(..2015)
-
ASCC: ASEAN Socio-Cultural Community
ASEAN First Policy
AF: ASEAN Foundation
.. 2540
/
2 ()
Bali Concord II or Declaration of ASEAN (1)
9..2547
(ASEANCommunity)..2563
127 (Learning Package)
Master Plan on ASEAN Connectivity 2554
25583
ACB: ASEAN Compliance Body
Secretary-General of ASEAN (35)
(LeLuongMinh)
5
ASEAN Secretariat (35)
1 .. 2519
128 -
ASEAN: Association of Southeast Asian Nations (1)
(Bangkok
Declaration) 5
2563 ASEAN Vision 2020 (34) 2563 ASEAN
2020:PartnershipinDynamicDevelopment
The ASEAN
Declaration (Bangkok Declaration)
8 .. 2510
5
2.
(ASEAN Socio-Cultural Community: ASCC) (1)
ACF: ASEAN Cultural Fund
/
.. 2521
5,000 25
/
129 (Learning Package)
ICCPR: International Covenant on Civil and Political Rights
1 2
SEAFILD: Southeast Asia Fund for Institutional and Legal Development
ATM: ASEAN Transport Ministers Meeting
/
AUN: ASEAN University Network
25384
ASEAN-ATHP: Agreement on Trans boundary Haze Pollution
2545(..2002)
130 -
Human security
ASCOPE: ASEAN Council on Petroleum
23
Human Rights Committee: HRC
SOCA: Socio-Cultural Committee of the Senior Officials of ASEAN
4
ASCC
AEY: ASEAN Environment Year
3
131 (Learning Package)
ASCC: ASEAN Socio-Cultural Community (1)
6
1) (HumanDevelopment)
2) (SocialWelfareandProtection)
3) (BuildinganASEANIdentity)
4) (NarrowingtheDevelopmentGap)
5) (EnvironmentalSustainability)
6) (SocialJusticeandRights)
CEDAW: Convention on Elimination of All Forms of Discrimination against
Women
..2522
32527
3. (ASEAN Economic Community:
AEC) (1)
AFAS: ASEAN Framework Agreement on Services
WTO
..2558(..2015)
132 -
AEC Scorecard: ASEAN Economic Community Scorecard
AEC Blueprint
AISP: ASEAN Integration System of Preferences
Quadrangle Economic Cooperation
()
IAI: Initiative for ASEAN Integration
2541
4()
133 (Learning Package)
ROO: Rule of Origin
EI: Economic Integration
2
ASEAN-PTA: ASEAN Preferential Trading Arrangement (24)
PTAAFTA
DSM: Dispute Settlement Mechanism
(ASEANProtocolonEnhanced
Dispute SettlementMechanism) .. 2547 (.. 2004)
FTA: Free Trade Area
134 -
AICO: ASEAN Industrial Cooperation Scheme
.. 2539
-
AMBDC: ASEAN-MEKONG Basin Development Cooperation
5 ..2538
8
ASC: ASEAN Standing Committee
45
ASCOPE: ASEAN Council on Petroleum
23
135 (Learning Package)
ACCCP: ASEAN Coordinating Committee for Consumer Protection
ACCSQ: ASEAN Consultative Committee on Standards and Quality
ISO
AEC Council: ASEAN Economic Community Council
CCC: Coordinating Committee on Custom 2
CEPT
CCCA: Coordinating Committee on the Implementation of the CEPT
Scheme for AFTA (24)
CEPT
136 -
CCI: Coordinating Committee on Investment
(AIA)
CCS: Coordinating Committee on Services
SEOM
EAWG: E-ASEAN Working Group
HLTF: High Level Task Force on ASEAN Economic Integration
(AEC)
ROO-TF: ASEAN Task Force on Rules of Origin
137 (Learning Package)
SME WG: Small and Medium Enterprises Working Group
--
IMT-GT: Indonesia-Malaysia-Thailand Growth Triangle
--
3
AEC Blueprint: ASEAN Economic Community Blueprint (1)
..2558(..2015)AECBlueprint
4
(1) (Single market and
productionbase)
(2) (Highly
competitiveeconomicregion)
(3) (Region of equitable economic
development)
(4) (Fully integrated region into the
globaleconomy)
138 -
ATR: ASEAN Trade Repository
NationalTradeRepository
AEM: ASEAN Economic Ministers
ASEAN-BAC: ASEAN Business Advisory Council
3
/
ASEAN-CC: ASEAN Chamber of Commerce and Industry
ACE: ASEAN Centre for Energy
2542
139 (Learning Package)
--
ACMECS: Ayeyawady-Chao Phraya-Mekong Economic Cooperation Strategy
5
(PlanofAction)5
4.
(APSC: ASEAN Political Security Community) (34)
Nuclear Non-Proliferation
ASEAN Legal Unit
/
GBC: General Border Committee
NMD: National Missile Defense
NMDTheatreMissile
Defense(TMD)
140 -
ASOD: ASEAN Senior Officials on Drugs Matter
ASOEN: ASEAN Senior Officials on the Environment
SEANWFZ Treaty: Southeast Asia Nuclear Weapon-Free Zone Treaty
10
5..2538
5.
(IO: International Organization)(35) IMF: International Monetary Fund
UNICEF: United Nations Childrens Fund
141 (Learning Package)
UNCTAD: United
Nations Conference on Trade and Development
UNHCR: United Nations High Commissioner for Refugees
CHR: Commission on Human Rights
()
ECOSOC: Economic and Social Council
54
142 -
ILC: International Law Commission of the United Nations
UNSC: United Nations Security Council 6
(Permanent members) 5
(Non-permanentMembers)
102
EXIM BANK: Export-Import Bank
..2536
IBRD: International Bank for Reconstruction and Development
(World Bank)
143 (Learning Package)
()
ICJ: International Court of Justice
2488(..1945)
General Assembly of the United Nations
ITO: International Trade Organization
UNESCO: United Nations Educational, Scientific and Cultural Organization
144 -
WHO: World Health Organization
(1)
(2)
(3)
(4)
WIPO: World Intellectual Property Organization
2510
(.. 1967)
184
24
WMO: World Meteorological Organization
(InternationalMeteorologicalOrganization) 2416
(..1873)
WTO: World Trade Organization
(UN)
145 (Learning Package)
1. (Greetings) 2. (Self-Introduction)
3.
(Giving and Asking for Personal Information)
4. (Thanking)
5. (Apologizing)
6. (Leave Taking)
7.
(Dialogues in ASEAN Meetings Context)
3
146 -
1. (Greetings)
1.1(FormalGreetings)
1.2(InformalGreetings)
1.1 (Formal Greetings) (36)
/
Hello.Howareyou?
Imfine.,Imgood.Imverywell.
Howareyoudoing?ImdoingOK.
Goodmorning.
Goodafternoon.
Goodevening.
Preeda:Hello,mynameisPreeda.IamfromThailand.
Peter:Hello,Preeda.IamPeter.IamfromIndonesia.
Preeda:Itsnicetomeetyou,Peter.
Peter:Nicetomeetyoutoo.
147 (Learning Package)
1.2 (Informal Greetings) (37)
Howareyou?
longtimenosee
Whatsup? ()
Howsitgoing? Howveyoubeen?
OK,You?Good,You?Great,You?Fine,You?
HiJobs,howareyou?
HeyJames,howhaveyoubeen?
Verywell,thanks.
Soso.
2. (Self-Introduction)
2.1 (InformalSelfIntroduction)
2.2 (FormalSelfIntroduction)
2.3 (UsefulExpressions)
148 -
2.1 (Informal Self-Introduction)
Anya:Goodmorning.MynameisAnya.
ImfromBangkok,Thailand.
John:Goodmorning,Anya.ImJohn.
ImfromJakarta,Indonesia.Imanewstudenthere.
Anya:Nicetomeetyou,John.
John:Nicetomeetyoutoo.
2.2 (Formal Self-Introduction) (36)
GoodmorningLadiesandGentlemen,
Letmeintroducemyself.MynameisPichai.
IamfromPetchaburi,Thailand.
IgraduatedfromThammasatUniversitywithMBA.
149 (Learning Package)
IamtheMarketingManagerofABCCompany,responsibleforwoodentoy
products.
Itsmypleasuretomeetallofyouheretoday.
Anya: Hi,John.
John: Hello,Anya.Whatareyoudoinghere?
Anya:I have an appointment with my colleagues at 1 p.m. at the
buildingnearhere.
John: Anya,MayIintroducemyfriendtoyoufirst,thisisSam,fromSingapore.
HeismycolleagueattheMinistryofForeignAffairs.Sam,thisis
Anya,myfriendfromThailand.
Anya: HelloSam.Nicetomeetyou.
Sam: HelloAnya.Pleasedtomeetyou,too.
2.3 (Useful Expressions) (37)
Iam+IamPeter.
Mynameis+MynameisJoe.
150 -
Iam++yearsold.Iam25yearsold.
Iama/an..()Iamadoctor.
Iamworkingin()
Iamfrom+
Itsmypleasuretomeetyouhere.
IdliketointroduceMr.Banjob,ournewDirector.
MayIintroduceMr.Banjob,ournewDirector.
3.
(Giving and Asking for Personal Information) (38)
3.1
3.2
3.3
3.1
A:Howoldareyou?
B:(Im)thirty. 30
A:Howtallareyou?
B:Im170cm.tall. 170..
A:Howmanypeoplearethereinyourfamily?
B:Thereare7peopleinmyfamily.
7
A:Howmanybrothersandsistersdoyouhave?
151 (Learning Package)
B:Ihave2brothers/sisters.
/2
A:Whatdoyouwanttobeinthefuture?
B:Iwanttobeapilot.
3.2.
(Describing people appearance) (5)
looklike
Whatdoesshelooklike?
Shestallandshesgotfairhair.
BE+adjectiveHeistallandhandsome.
have/havegot+nounHehasgotdarkeyes.
BEinShesinearlytwenties.
BETheyreinnursesuniforms.
withShestheonewithshorthair.
quite()really()very()+Adjectives
Shesverytall.
152 -
3.3
Useful Expressions
(Asking Information)
Whatsyourname?
Whereareyoufrom?
Wheredoyoulive?
Howmanylanguagescanyouspeak?
Couldyoupleasetellmesomethingaboutyourcountry?
(Giving Information)
MynameisIm/Youcancallme.
ImfromThailand.
IliveinBangkok.
Iamaninterpreter.
IcanspeakEnglish,ChineseandThai.
Giving Information
B:Hishairisblond
B:Hesquiteyoung,goodlooking
andslim.
B:Heisverynice.
Asking Information
A:Whatcolorishishair?
A:Whatdoeshelooklike?
A:Whatishelike?
4
153 (Learning Package)
4. (Thanking)
4.1
4.2
4.3
4.1
Thankyou/Thanks
Thankyouforyourinvitation
Thatsverykindofyou.
Ireallyappreciatethat.
Yourewelcome.Itsmypleasure.
4.2
At the Welcome Party for delegates of ASEAN countries
ThePresident,DistinguishedGuests,LadiesandGentlemen,
Itsagenuinepleasureformetobewithyoutoday.Iwouldlikeespecially
tothankthepresidentandmembersofthisgreatorganizationforgivingme
thismarvelousoccasiontospeaktoyouinsupportofsuchaworthycause.
154 -
4.3 /
Thankyou.
Thanksforeverything.
Responses.
Yourewelcome.
Thatsallright.
5. (Apologizing)
5.1
5.2
5.3(UsefulExpressions)
5.1
5.1.1
Im sorry
Pleaseforgiveme.
Pleaseacceptmyapologies.
(Im)sorry.Imlate.
Imsorrytokeepyouwaiting.
Imsosorry.Letmetryandexplain.
5.1.2 Excuse me Pardon me
Excuseme.Couldyoutellme..?
Excuseme.MayIsithere?
155 (Learning Package)
5.1.3
Noproblem. Nevermind.
Thatsallright. Itdoesntmatter.
5.1.4
Whatapoorgirl.
Whatapity.
Itwasmycarelessness.
5.2
Rose: Oh,howclumsyofme!Imverysorry.
Jack: Thatsalright.Dontworry.
Rose: Thankyouverymuch.
Peter: Sara,Iheardthatyourfatherhadacaraccident.
Sara: Yes.Heisinthehospitalnow.
Peter: Imsorryaboutthat.TodayIwillgotoseehim.
Sara: Thankyousomuch.
156 -
5.3
Useful Expressions for Apologizing and Responding to Apologies (38) (Apologizing)
Excuseme.
Imsorry.
Pardonme.
Imsorrytohearthat.
(Responding to Apologies)
ThatsO.K.
Dontworryaboutit.
Noproblem.
6. (Leave-Taking/ Farewell)
6.1
6.2
6.3(Usefulexpressions)
6.1
Ihavetogonow.
Itstimetosaygoodbye.
Seeyouagain.
Seeyouagainnext(week/month/year). ()
Haveaniceday. Goodluck.Takecareofyourself.
157 (Learning Package)
6.2
Miw: Itstimetosaygoodbye.Sayhellotoyourmother.
Jason: Allright.Pleaseletmehearfromyou.
Miw: Certainly.Goodbye.
6.3
(Useful Expressions for Leave-taking and Responding to Leave-taking) (Leave-taking)
Goodbye.
Goodnight.
Seeyoulater.
Seeyousoon.
(Responding to Leave-taking)
Goodbye.
Goodnight.
Bye.
Seeyousoon.
1)
Haveagoodtime.
Havefun.
Enjoyyourself.
158 -
2)
Goodluck.Bestofluck.Allthebest.
3)
Takecareofyourself.
4)
Goodbye
ImafraidIvegottogo.
Itstimetosaygoodbye.
Oh,sosoon.
Oh,really?
5)
Ivehadagoodtime.
Thankyouverymuchforeverything.
()
Pleasecomeagain.
Thankyouforcoming.
7.
(Dialogues in ASEAN Meetings Context)
7.1
(DialoguesinASEANMeetingsContext)
7.2
7.3
(UsefulExpressionsforASEANMeetings)
159 (Learning Package)
7.1
(Dialogues in ASEAN Meetings Context)
(Welcome)
Hello,everyone.Thankyouforcomingtoday.
Ireallyappreciateyouallforattendingtoday.
Idliketotakeamomenttointroduceournewtourcoordinator.
Stella,wouldyouliketostandupandintroduceyourself?
Hieveryone.ImStellaJones.IllbeactingasAmandasassistant
whileNancyisawayonmaternityleave.
/
(Roll Call/Apologies)
Itlookslikeeveryoneisheretoday.
Mikewillbestandingintotaketheminutestoday,asLisaishomewiththeflu.
160 -
(Watching the Time)
Ithinkwevespentenoughtimeonthistopic.
Wererunningbehindschedule,sowellhavetoskipthenextitem.
(Comments and Feedback)
ImafraidIdhavetodisagreeaboutthat.
CouldIjustsayonething?
(Closing a Meeting) / (Wrapping Up)
Ithinkwevecoveredeverythingonthelist.
Iguessthatwillbeallfortoday.
(Reminders)
:
Beforeyouleave,pleasemakesuretosigntheattendancesheet.
Dontforgettoputyourballotintheboxonyourwayout.
161 (Learning Package)
7.2
(Buying a Plane Ticket)
TravelAgent: Goodmorning,ABCTravel,Lindasspeaking.
HowmayIhelpyou?
Peter: IneedtobookairticketstoSingapore.
TravelAgent: Icanhelpyou.Whatdatewillyoubetraveling?
Peter: IwanttoflyonJuly20th,morningflight.
20
(Thank You and Congratulations)
Again,Iwanttothankyouallfortakingtimeoutofyourbusyschedulesto
beheretoday.
(Follow Up)
Wellmeetagainonthefirstweekofnextmonth.
Ifanyonehasanyquestionsaboutanythingwediscussedtoday,feelfree
tosendmeane-mail.
162 -
TravelAgent: Well, I have you booked on a flight that will fit your
schedule.Wouldyoulikemetosendyouticketsoryou
willpickitupatouroffice?
Peter: Couldyoupleasesendtheticketstomyoffice?
TravelAgent: CanIhaveyournameandyouraddress,please?
Peter: MynameisPeterBrown.AndtheaddressisXYZCo.,Ltd.,
15th floor , Moon Tower , S i lom Road,Bangkok .
XYZ15
TravelAgent: Fine, the tickets will be delivered to your office
byourmessengertomorrowmorning.
(Check-in at the Airport)
AirlineStaff: CanIhaveyourticket,please?
Tar: Yes,ofcourse.
AirlineStaff: Thankyou.Howmanysuitcasesdoyouhave?
Tar: Justone.
163 (Learning Package)
AirlineStaff: Thatsfine.
Tar: Oh..canIhaveawindowseat?
AirlineStaff: Letmecheck...OK..seat12A.Heresyour
boardingpass.Haveapleasantflight!
12Aboardingpass
Tar: Thanks
(Asking for and Telling Directions)
Malee: Goodmorning.CanIhelpyou?
Jim: Couldyoutellme,howcanIgettothenearestBTSstation?
BTS
Malee: Certainlysir,gostraightaheadandturnright.
!
Jim: Thankyouverymuch.Goodbye.
Malee: Youarewelcome.Goodbye.
164 -
(Useful Expressions for Asking for Directions) (5) DirectQuestions
Whereisthenearest+place?Whereisthenearesthospital?
Isthere/Arethere+(aplace)+nearhere/inthis..(place)?
Isthereacoffeeshopnearhere?
Howdo/canI/wegetto+place?
HowdoIgettothepostoffice?HowcanIgettotheBTSstation?
(ASEAN Dialogues)(13)
Wong: WhatisASEANstandfor?
Mukda: ASEANistheabbreviationforAssociationofSoutheast
AsianNations.
Wong: WhataretheobjectivesofestablishingASEANcommunity?
Mukda: ASEANisestablishedtosupportthecooperationofpeace,
security,economy,knowledge,culturalsocietyonthebasis
ofequalityandmutualadvantageofmembercountries.
165 (Learning Package)
(AEC)
A: WhatisAEC?
AEC
B: AECisAseanEconomicCommunity.
AEC
A: WhatarethebenefitsoftheASEANEconomic
CommunityorAEC?
B: AEC shall be the goal of regional economic integration.
Therefore, itwill provide people good opportunities to
workaroundASEANcountries.
AEC
B: Howshouldourpeoplepreparethemselvesforthe
joiningofAECin2015?
2558
A: People in ASEAN should prepare themselves inmany
aspects such as knowledges and skills, communications
and interaction among ASEANsmembers, and people
identitiesintheregion.
166 -
(13)
President: Howisyourcountryspoliticalsystem?
IamaiI: Bruneis regime is an absolutemonarchy. The Sulatan of
BruneiisbothHeadofstateandheadofthegovernment.
Malee: Laosregimeisasocialrepublic.Theheadofstate
isPresident.
YinOnng: Myanmarisadministratedapresidentialrepublicunder
theconstitution.
Marati: Malaysiausesafederalrepresentativedemocratic
constitutionalmonarchy.
Jonathan: ThePhilippinesspoliticisorganizedbyapresidential
republic.
Hong: Singapores political takes a parliamentary regime and
thePresidentistheheadofthestate.However,theprime
ministeristheheadofgovernment.
Arch: ThailandisaconstitutionalmonarchyandtheKingisthe
headofourstate.
167 (Learning Package)
President: Whatisyourcountrysmainexportedmerchandise?
Arch: Thailandistheleadingworldsexporterofagriculture.
ThemainexportproductsofThailandarerice,corn,coconut,
rubber,andtropical.
Rin: InCambodia,weexportpepper,rubber,andrice.
Fishingisalsothemostimportanteconomicofourcountry.
Isamail: Inmycountry,Brunei,oilandnaturalgasaretheprinciple
domesticproductthatmakehugeofincome.
Mint: ThemajorexportedproductsofMyanmararerice,sugar
cane,andothertropicalgrains.
Suranto: Indonesiahaseconomicgrainswhicharerice,corn,spices,
andfishing.
168 -
(1) . (2555). -
AEC 360. :
(2) . (2548).
. :
(3) .(2554). AEC: ASEAN
Economic Community. : .
(4) . (2548).
. : . (5) . (2547).
. ( 6). : .
(6) . (2549).
. : .. .
(7) . (2548). .
8. :
.
(8) . (2537).
. : .
(9) . (2556). ..
2554.
7 5 2554. :
169 (Learning Package)
(10) . (2548). Business Correspondence Made
Easy . : .
(11) . (2536).
. : .
(12) , . (2548).
.. 2534 : . : .
(13) . (2556). . .
().
(14) ( ...). (2552).
(Good Governance Rating).
.
(15) . (2548). Official Correspondence
. :. (16) . (2548). . : ,
170 -
(18) . .
http://thaiglossary.org/groups/dip/browse/published/
search/A/prefix 10 2557. 10
2557.
(19) .. 2551.
. http://library.dsd.go.th/ dsdinfor/pagedata/ebookdoc/010400001231_0.pdfhttp://library.
dsd.go.th/dsdinfor/pagedata/ebookdoc/010400001231_0.pdf
20 2557.
(20)
http://yimwhan.com/board/show.php?
user=sr23&topic=2&Cate=5 15 2557.
(21) . (2551).
: . :
. http://www2.opdc.go.th/content.php?
menu_id=5& content_id=708. 14 2557.
(17) . (2548).
http://www.dopa.go.th/web_pages/
m03050000/namee.htm. 14 2557.
171 (Learning Package)
(22) . . http://www.stou.ac.th/knowledgemanagement/infos
erve/kmdb/read_kb.asp?db_id=9 . 24 2557.
(23) . 2553.
.
http://www.slideshare.net/supwat/136651566.
. 31 2557.
(24)
. . http://www.
dtn.go.th/filesupload/aec/images/part_1.pdf. 20
2557.
(25) (2546).
( CEO ).
. http://
www.stabundamrong.go.th/web/ book48.html. 20
2557.
(26) . .(International
Conference.) http://www.iad.dopa.go.th/subject/
inter-conf.doc 14 2557.
(27) .
(2555). - . ( 2).
. http://www.mfa.go.th/dvifa/th/code?c=m
5 2557.
172 -
(28)
22 2 (COP-2)
http://www.mfa.go.th/asean/contents/files/news-20130607-
155001-962619.pdf 26 2557.
(29) .
. (2556). http://gphone.prd.go.th/index.php
24 2557
(30) .. (2555).
. 2555. http://www.mof. go.th/home/salary/GE_2555.pdf 5 2557.
(30a) (2552).
..2551 (-)
http://www.ocsc.
go.th/ocsc/th/files/Position_Spec/Web_classEN52.pdf
3 2557.
(31) .
(Public Sector Development Glossary). (2549).
http://www.opdc.go.th/oldweb/thai/E_Newsletter/
April49/vucablary1.htm. 13 2557.
(32) (.) .
. http://www.fpo.go.th/
FPO/modules/Content/getfile.php?contentfileID=2014
21 2557.
173 (Learning Package)
(33) . 2553.
A Distance Training Package on Official
Correspondence in English. :
. http://www.stou.ac.th/schools/
sla/b.a.english/oce/Pages/Content.html. 21 2557.
(34) ASEAN Community. www.asewansec.org
5 2557.
(35) ASEAN Secretariat. All information about ASEAN.
http://environment. asean.org
5 2557.
(36) English Joy.
(Farewell Dialogue) http://engenjoy.blogspot.com/
2013/03/farewell.htm 24 2557.
(37) Engjang .
. http://www.engjang.com/article/
topic-30261.html 24 2557.
(38) English Town. .
http://thailand.englishtown.com/community/Channels/article.
aspx?articleName=greetingsomeone#sthash.czaSsHF1.dpuf
24 2557.
174 -
ABMI: Asian Bond Markets
Initiative
ACB: ASEAN Compliance Body
ACCCP: ASEAN Coordinating
Committee for Consumer
Protection
Accountability
ACCSQ: ASEAN Consultative
Committee on Standards and
Quality
ACE: ASEAN Centre for Energy
ACF: ASEAN Cultural Fund
ACMECS: Ayeyawady - Chao
Phraya - Mekong Economic
Cooperation Strategy
Act, Act of legislation
AD: Anti-Dumping Duty
Administrative Devolution
Administrative Act
Administrative Adjudication or
Disciplinary Procedures
77
127
135
25
135
138
128
139
38
67
113333
175 (Learning Package)
Administrative Classification
Administrative Governance
Administrative Support
Function
AEC Blueprint: ASEAN Economic
Community Blueprint
AEC Council: ASEAN Economic
Community Council
AEC Scorecard: ASEAN
Economic Community Scorecard
AEC: ASEAN Economic
Community
AEM: ASEAN Economic
Ministers
AEY: ASEAN Environment Year
AF: ASEAN Foundation
AFAS: ASEAN Framework
Agreement on Services
AFTA: ASEAN Free Trade Area
AFTA Council: ASEAN Free
Trade Area
AIA Council: ASEAN
Investment Area Council
49
24
38
137
135
132
126
138
130126
124, 131
124
125
124
176 -
-
-
AICO: ASEAN Industrial
Cooperation Scheme
AISP: ASEAN Integration
System of Preferences
Allocation Function
Ambassador attached to the
Ministry of Foreign Affairs
Ambassador-at-Large
Ambassador Extraordinary and
Plenipotentiary
AMBDC: ASEAN-MEKONG Basin
Development Cooperation
AMC: Asset Management
Company
Amity
Amnesty International
APEC: Asia Pacific Economic
Cooperation
Appreciation
ASC: ASEAN Standing
Committee
ASCC: ASEAN Socio-Cultural
Community
ASCOPE: ASEAN Council on Petroleum
125, 134
64, 132
49
121
121
121
134
76
120
122
124
59
125, 134
126, 131
130, 134
177 (Learning Package)
ASEAN Charter
ASEAN Community
ASEAN Dialogue Partners
ASEAN First Policy
ASEAN Legal Unit
ASEAN Secretariat
ASEAN Vision 2020
ASEAN: Association of
Southeast Asian Nations
ASEAN-ATHP: Agreement on
Trans boundary Haze
Pollution
ASEAN-BAC: ASEAN Business
Advisory Council
ASEAN-CC: ASEAN Chamber of
Commerce and Industry
ASEAN-PTA: ASEAN
Preferential Trading Arrangement
Asian Bond
ASOD: ASEAN Senior Officials
on Drugs Matter
ASOEN: ASEAN Senior Officials
on the Environment
2563
124
125
125
126
139
127
128
128
129
138
138
133
61140
140
178 -
Assembly
Asset
ATM: ASEAN Transport
Ministers Meeting
ATR: ASEAN Trade Repository
AUN: ASEAN University
Network
Baht Bond
Balanced Budget Policy
Balance of Payments
Balanced Fund
Bali Concord II or Declaration
of ASEAN
Best Practice
Bidding
Bilateral Agreement
Bilateral negotiation
Board
Bond
Bonded Warehouse
Bottom-up Process
Budget Adoption
Budget Control
2 ()
107
78
129
138
129
6155
59
70
126
19
71
74
108
109
6165
54
48
48
179 (Learning Package)
Budget Execution
Budget Preparation
Budget Procedure
Budgeting
Budgeting Process or
Budgeting Cycle
Business Confidence Index
Cabinet
Capital and Finance Account
Cash Budget
Cash Deficit or Surplus
CCC: Coordinating Committee
on Custom
CCCA: Coordinating Committee
on the Implementation of the
CEPT Scheme for AFTA
CCI: Coordinating Committee
on Investment
CCS: Coordinating Committee
on Services
CDC: Constitution Drafting
Committee
CEDAW: Convention on
Elimination of All Forms of Discrimination against Women
CEPT
/
48
48
53
48
49
75
1359
55
59
135
135
136
136
15
131
180 -
Central Administration
Central Bank
Centralization
Centralized Budgeting
System
CFZ: Customs Free Zone
CGO: Comptroller Generals
Office CGD: Comptroller
Generals Department
Check and Balance
CHR: Commission on Human
Rights
CIT: Corporate Income Tax
Cluster
Co-host
Compensation
Condolences
Conference
Confirmation
Congress
Consensus Oriented
Consortium
Constitution
Consul
9
76
1056
65
52
12
141
6674
109
37
120
10612
10626
107
14
117
181 (Learning Package)
Consulate-General
Consumer Confidence Index
Consumption-Based Tax
Consumption Goods
Convention
Convention/Symposium
Coordinator
Core Competency
Core Consumer Price Index
Core Function
Core Inflation
Countertrade
Courtesy call
Credential Letter of
Credence
Credit Bureau
Credit rating
Current Account
Customer Perspective
Customs Tariff
Customs Tariff Heading
Dean of the Diplomatic
Corps
Debt Instrument
()
/
120
75
67
77
122
10611039
75
37
63114
114
122
76
70
59
22
68
66117
75
182 -
Debt Restructuring
Decentralization
Decentralization Budgeting
System
Declaration
Deficit
Deficit Budget Policy
Delegates/Representatives
Delegation
Demarcation
Depreciation
Derivative
Dialogue
Diplomacy
Diplomacy for the Peoples
Diplomatic Agent
Diplomatic Corps
Diplomatic Expressions
Diplomatic Language
Diplomatic Privileges and
Immunities
Direct Tax
Distribution Function
Dividend
64
10, 25
57
118
6355
11011
114
6075
108
114
114
118
117
118
119
122
67
49
66
183 (Learning Package)
DSM: Dispute Settlement
Mechanism
Duty
EAuction
EAWG: E-ASEAN Working
Group
E-Bidding
EC: Election Commission
Economic Governance
Economic Integration
ECOSOC: Economic and Social
Council
Effective Tax Rate
Effective/Financial Perspective
Effectiveness
Efficiency
EI: Economic Integration
EIS: Executive Information
System
Election
Enactment, Legislation
(.)
()
/
133
69
27
136
71
12
23
72
141
69
22
24
24
13333
1112
184 -
E-Procurement: Electronic
Procurement
EPZ: Export Processing Zone
Equity
Evaluation
Excise Tax
EXIM BANK: Export-Import Bank
Export Tariff
External Debt
Extradition
Fee
FEWS: Fiscal Early Warning
System
Finance
Financial Sector
Financial Statement
First Person Formal Note
Fiscal Crisis Composite Index
Fiscal Risk
Fiscal Sustainability
Focus Group Discussion
Foreign Policy
Foreign Reserve
28
73
25
1668
142
69
78
115
65
61
57
6154
83
58
59
58
109
118
76
185 (Learning Package)
Forum
Forward Engagement
FTA: Free Trade Area
GBC: General Border
Committee
GDP: Gross Domestic Product
GEIS: Government Employee
Information System
General Assembly of the
United Nations
General Fixed Income Fund
Good Corporate
Good Offices Mediation
Goodwill Representative
Governance
Government Employee
Government Employee
System
Grace Period
Grand National Strategy
Great Powers
Gross Revenue
GSMS: Government Strategic Management System
109
115
133139
53
33
143
70
27
120
120
23
38
39
62
22
119
62
27
186 -
()
GSP: Generalized System of
Preference
High Commissioner
Hire-Purchase
HLTF: High Level Task Force on
ASEAN Economic Integration
Holistic Management
Honorary Consul
Horizontal Management/Flat
Management
HRC: Human Rights Committee
Human security
Humanitarian Intervention
IAI: Initiative for ASEAN
Integration
IBRD: International Bank for
Reconstruction and
Development (World Bank)
ICCPR: International Covenant
on Civil and Political Rights
ICJ: International Court of
Justice
ILC: International Law
Commission of the United Nations
68
117
63136
26
117
26
130130115
132
142
129
143
142
187 (Learning Package)
IMF: International Monetary
Fund
Import Tariff
Impression
IMT-GT: Indonesia-Malaysia-
Thailand Growth Triangle
Incentive/Motivation
Income-Based Tax
Incremental Budgeting
Indicators
Indirect Tax
Inflation
Innovation
Inspiration
Instrument of acceptance
Instrument of Ratification
Integrated Plan
Integrated Public
Administration/CEO
Interactive
Interchangeable
Interest
Internal Audit
-
-
140
69
29
137
29
67
56
18
67
62
3131
118
121
20
26
29
29
58
51
188 -
Internal Controlling
Internal Work Process
Perspective
International Conferences
International negotiation
International Reserves,
Reserves Assets
International Trade-Based Tax
Investment
Investment Bank/Investment
Banker
ITO: International Trade
Organization
Key Success Factors
KM: Knowledge Management
KPI: Key Performance Indicator
Law on Local Administration
Learning & Growth Perspective
Legislative Budget
Line-item Budget or
Traditional Budgeting System
Liquidity
LO: Learning Organization
Loan
/
/
51
22
107
107
60
67
72
76
143
19
1618
12
22
55
56
62
32
78
189 (Learning Package)
Local Administration
Long Term Debt
Managed Float
Master Plan on ASEAN
Connectivity
Mega Projects
Merger
Microfinance
Ministerial regulation
Ministers
Minutetaker
Mission
Modern Human Resource
Management
Money Policy
Multilateral Negotiation
Mutual Fund
National Economic and Social
Advisory Council
NESDB: National Economic and
Social Development Board
New Paradigm
NMD: National Missile Defense
9
79
62
127
52
70
57
3614
1103132
60108
58
77
52
10139
190 -
Nominal Effective Exchange Rate
Notes in Diplomatic
Correspondence
NPA: New Public Administration
NPA: Non-Performing Asset
NPL: Non-Performing Loan
NPM: New Public Management
NTBs: Non-Tariff Barriers
Nuclear Non-Proliferation
Observer
Ombudsman
One Stop Service