Employee Welfare

BHARAT ELECTRONICS LIMITED AT A GLANCE Bharat Electronics Limited (BEL) is a Government of India

undertaking set up under the Ministry of Defence. BEL was established in 1954 in Bangalore, primarily to meet strategic defense electronics needs of the country. It has even earned the government's Navratna status. Bharat Electronics commands a strong presence in practically every vital area of professional electronics in the country. Bharat Electronics has been awarded the coveted ISO 9000 certification, the benchmark of international quality. BELs philosophy is epitomized on its motto QUALITY, TECHNOLOGY, INNOVATION.

HISTORY OF BELSINCE 1954 with over four decades of manufacturing experience Bharat Electronics Limited has pioneered the professional electronics movement in India. With continuous up gradation of technology, commitment to quality & constant innovation, BEL has grown into a multi product, multi unit, and multi technology company. BEL has set up impressive infrastructure & manufacturing facilities in their nine ISO certified production units around the country. BEL has also established two joint ventures with General Electric Medical Systems, USA for X-ray tubes & Multirole, UK for paging systems & has a subsidiary company BEL Optronic Devices Limited for the manufacture of Image Intensifier tubes

MANUFACTURING UNITS OF BELIn 1954 with a factory of Jallahali, Bharat Electronics grew into nine units, spread all over India. The locations & products of the units are given below: 1. BANGALORE: This is also called BG Complex. Jallahali unit which is the mother unit is now a part of the BG Complex. This is the biggest unit with approx. 7,000 Employees working here. Among the products here, the important ones are: Communication equipment Air equipments like mobile van for live telecast etc. Radar-mobile, one dimensional, 3-dimensional & multi dimensional Radars are manufactured here. Different range of semi-conductor devices like ICs, resistors and black & white color Television picture tube glasses. ISROs requirements are met at space electronics department at Bangalore. Satellite launch vehicle was also manufactured here.

2. GHAZIABAD:

This is the second unit which was set up in 1974, & approx. 2500 employees working here. Radars & some communication equipment are the products manufactured here are: Radars Some communication equipments like antennas SATCOM (defense) Microwave components 3. PUNE:

To diversify further one more branch was added 1979 & this was in Pune. In this branch around 700-800 employees are working. The product profile includes:Image convertor, image intensifier, Electro-optics X-ray tubes Batteries

4. MACHLIPATNAM: There was one Andhra scientific company, which was a sick unit. This was taken over by BEL & is called ASCO unit in 1983. The products include: Optical & opts - electronic equipment like binoculars, microscopes Medical Electronics 5. NAVI MUMBAI:

This unit makes:Glass shells for black & white TV picture tubes Shelters for Electronic Equipment Train Actuated Warning System Electronic Equipment Assembly

6. PANCHKULA:

Panchkula & Kotdwara were proposed simultaneously by the Government in 1985. It was proposed to set up one unit each in Haryana & Uttar-Pradesh. But the place in U.P. for setting up a BEL unit could not be decided while that at Haryana was decided & hence this unit started earlier. This unit Manufactures only tactical communication equipment like VHF, UHF transceivers etc. 7. KOTDWARA: This is a unit in Garhwal district of Uttar-Pradesh. This unit manufactures radio relay, multiplex equipments & exchanges etc.

8. CHENNAI: The eighth unit of BEL was established in Chennai. This unit manufactures:

Tank related electronic equipments Optical fire control systems

9. HYDERABAD: This is another unit of BEL which manufactures electronic warfare equipments.

MISSION OF BEL To be the market leader in providing Defense Electronics and

also in other fields & products.

OBJECTIVES To become a No. 1 company by supplying quality products at

competitive prices at the expected time & providing excellent support. professional electronics industry in the country.

To achieve growth in the operations with the growth of

To generate internal resources for financing the investments

required for modernization, expansion & growth for ensuring a fair return to the investor.

VALUES

EqualityEvery individual is an equal partner. Customer centricCustomer shall be foremost in everything we do. IntegrityWe shall be true to ourselves and fair to others InnovationWe shall have boundless enthusiasm to do the best. Passion for excellenceWe shall have boundless enthusiasm to do the best . QUALITY OBJECTIVES Effective and efficient design and development process, considering the

present and future needs of customers. Enhance customer satisfaction by on-time delivery of defect free products and effective life cycle support. Regularly up gradation and utilization of infrastructure and human resources. Mutually beneficial alliances with suppliers.

ORGANIZATION OF HR & A of BEL PANCHKULA Human resource management is concerned with all aspects of

managing the human resource of an organization. Human resource management involves determining the organizations need of human resources , recruiting and selecting the best available employees, developing, counseling and rewarding employees, acting as a liaison with unions and govt. organizations and handling other matters related to the wellbeing of employees. Its objective is to maintenance of better human relations in the organization by the development, application and evaluation of policies, procedures and programmes relating to human resources to optimize their contribution towards the realization of organizational objective. DEFINITION OF HUMAN RESOURCE MANAGEMENT: Human resource is a process of accruing, training, appraising and

compensating employees, and attending to their labour relations, health, safety and fairness concerns. ----- by Dessler

OBJECTIVES OF HRM: To procure right types of persons for right jobs at the right time. To provide right kind of training to employees to increase their productivity. To insure development of human resources by offering the opportunities for learning and advancement. To insure respect for human beings by providing various services and welfare

facilities to the employees. To achieve and maintain high morale among employees in the organization by securing better human relations. MISSION OF HR &A IN BEL,PKL

We constantly strive and make our Company a Commendable place for employees to work, enabling them to contribute the best of their capabilities and talents and feel proud of our Company. Example of High Performance Work Practices Self Managed Teams / Cross Functional Teams. Decentralized Decision Making. Training programs to develop Knowledge, Skills and Abilities Open communication. Performance based Pay (from 2009).

RECENT ACCOMPLISHMENT OF HR DIVISION Event Management (JSC / AJC, Parliamentary Committee

Visit, Standing Committee on Defense, Marketing Conference, ROP, JWNC). 01st Prize for 3 times in Last 5 Years from TOLIC. 02nd Best Crche Award in Large Industry Category from Labour Department Haryana Government. Cordial Industrial Relations. Reduction in Court Cases. Computerization of Different Processes in HR. Augmentation of Infrastructure in Officers Club & Community Centre.

PRODUCTS OF BEL The products of BEL mainly focused on defense purposes but later

on BEL also started manufacturing some commercially useful items also. The major products include communication devices which provide secure mode of communication. Also the major products include RADARS, X-RAY TUBES, and TRANSRECIEVERS etc. BEL has been involved in providing state-of-the-art communication equipment to the Indian Army, be it hand held mobile radios and terminals, ground based systems, airborne and even ship borne equipments and systems. The communication equipments developed here cover HF, VHF, UHF, and V/UHF frequency bands. The most important project of BEL under the communication equipments is STARS-V which provides secure mode of data transfer. In STARS-V, the data to be transferred is first encrypted using a microprocessor which could be read only by a similar device with same coding. Now the latest technology of frequency hopping is being implemented which is a very useful tool in making a secure data transfer system. BEL manufactures a lot of product which is very difficult to list but some of the major products were as follows:

HEAD UP DISPLAY

Jointly developed with CSIO for Light Combat Aircraft (LCA) Supplied 10 units to ADA / HAL. Taken up joint development of its variant for HJT-36 Trainer aircraft.

V/UHF COMMUNICATION SET (5W) Ground to Air communication equipment. Frequency Band 100-156 MHz & 225-399.975 MHz Used by Indian Air Force, Army, Navy and Coast Guard. Exported to other countries. Add-On BOOSTER-40W.

VHF COMMUNICATION SET (5W/25W ) Frequency Range 30MHz to 87.975MHz. Both Voice & Data Communication. Built-In Digital Secrecy. Used by Indian Army and paramilitary forces. Supplied around 27,000 units

COMBAT NET RADIO(CNR)(5W/50W) First indigenously developed Frequency Hopping Radio equipment for Armored Fighting Vehicle (AFV). Frequency Range 30MHz to 87.975MHz.

Both Voice & Data Communication. Synchronous & Asynchronous Data Secrecy. Supplied 500 Nos. to Indian Army.

HANDHELD VHF/UHF RADIOS (5W)

Hand Held Radio with built-in secrecy. Frequency Range: 403-470 MHz (UHF) & 136-174 MHz

(VHF). Both Voice & Data Communication. 15,000 Nos supplied to Indian Army.

ELECTRONIC VOTING MACHINE(EVM) Electronic Voting Machines ("EVM") are being used in Indian General and State Elections to implement electronic voting in part from 1999 elections and in total since 2004 elections. The EVMs reduce the time in both casting a vote and declaring the results compared to the old paper ballot system.

INDIAN MARKET OF BELPRODUCTS AND SERVICESDefence CommunicationRadar & Sonar Telecommunication

CUSTOMERSIndian Defence services, Para-military forcesIndian Defense Services, Civil Aviation, Metrological Department, Space Department. Department of Telecommunication, Paramilitary forces, Power sector, Oil Industry, Railways

Broadcasting Equipments and Studio All India Radio, Doordarshan, (National Radio &TV Systems Broadcasters) Electronic Voting Solar Products & Systems Turnkey Systems, Networks Components EGovernance Election Commision of India. Individuals, Private and, Govt. organizations. Police, State Govt., Public sector undertaking. All Radio And Doordarshan the National Radio & TV Broadcasters, Instrumentation Industry Switching Industry, Entertaining Industry, Telephone Industry.

INTRODUCTION TO EMPLOYEE WELFARE In BHARAT ELECTRONICS LTD. PANCHKULA employee welfare

plays a very important role. It is necessary to secure the co-operation of labour force in order to increase the production and to earn profits. The co-operation of labour force is possible when they are fully satisfied with their employer and the working condition on the job. Employee welfare may include not only the minimum standard of hygiene and safety laid down in general labor legislation, but also such aspect of working life as social insurance scheme measure for the protection of women and young workers limitations of hour of work and paid vaccination. In some organization employee welfare means duty of employers towards employees to provide those satisfactory wages and salary. But in BEL, Panchkula, employee welfare means facilities and services provided by the employer to the employees in addition to their wages. In BEL, employee welfare means not only the welfare of employees or the workers; it means welfare of man, his family and his community.

WELFARE FACILITIES IN BHARAT ELECTRONICSTypes of welfare facilities provided to employees at BEL, Pkl: STATUTORY BENEFITS:Statutory welfare consists of those provisions of welfare work that depend for their implementation on the power of government. . In accordance with the provision of the factories act 1948 and Rules and Regulations framed there-under, subsidiaries of BEL maintain various statutory welfare facilities for the employees. These are the Welfare amenities within the establishment of law: Crche facility in BEL: Bharat Electronics Ltd., Panchkula has strength of 193 women employees. This is a statutory requirement that every factory where more 30 women workers are employed the crche shall be conveniently accessible to the mothers of children so that they can work without any tension. . Presently 5 children are enjoying crche facility in this unit. Children up to 6 years of age are kept in the crche as per the criteria given in the factories act 1948. The infrastructure of the crche is well equipped with the desired things for children and has capacity of accommodating 200 children. Company gives Nursing Breaks to mothers twice in a day in addition to their Lunch Break for feeding their kids. School going children are taken care after they return from school.

CANTEEN FACILITY AT BEL,PKL

The state govt. may make rules requiring that in any specified

factory wherein more than two hundred and fifty workers are ordinarily employed, a canteen or canteens shall be provided and maintained by the occupies for the use of workers. There are two canteens in BEL1) Executive 2) Non executive. Executive canteen is for management, and Non executive canteen is for employees. The canteens of BEL are contract based. The company gives advertisement and invites quotations. Whoever is interested in this contract, the company gives whole description to that contractor that what they want from him and what are the different facilities that are provide to him by the factory.

WORKING CONDITIONS AT BEL, PANCHKULA

As Bharat electronics limited, Panchkula unit is engaged in manufacturing of sophisticated professional grade communication equipments, the work environment and working conditions are dust free, temperature controlled and well illuminated. MEDICAL FACILITY AT BEL, PKL Bharat electronics limited is an electronics engineering company, which produces the modern sophisticated communication equipments for our defense services. In order to ensure the fulfillment of all the first aid requirements to the employees the adequate arrangements have been made.BEL has maintained a separate building for medical center, which contains all the facilities, clean, calm, proper ventilated and well illuminated. There are well furnished 9 rooms and 2 stores in this building. A well equipped ambulance is always available round the clock. A sufficient stock of medicine is always available in the medical center. They have sufficient staff available at their center, 2 qualify doctors (1 male doctor who is M.S and 1 female MBBS doctor), and 1homeopathic doctor who visits once in a week, 1 record keeper and 1 nurse are posted to deal with all the emergent requirements.

Washing facilities According to 1948 Act in BEL, PKL There is washing facilities for employees who work in the factories. Facilities for storing and drying clothes In BEL, PKL there is facilities for suitable places for keeping clothing not worn during working hours and suitable places for drying of wet clothes. Facilities for sitting In BEL ,PKL arrangement for sitting is maintained for all the workers obliged to work in standing position ,in order that they take the advantage if any opportunity for rest which may occur in course of their work. Shelter ,rest room ,and lunch rooms In BEL, PKL adequate and suitable shelters, rest rooms, and a suitable lunch room with the provision of drinking water, where workers can get meal brought by them, is maintained for the use of the workers. Drinking water In BEL, PKL there is affective arrangement of drinking water for all the workers at their convenient place. Lighting In BEL, PKL there is arrangement of sufficient and suitable lighting for all the workers. Latrines and Urinals There is sufficient number of latrines and urinals, clean, well ventilated, conveniently situated and built according to the prescribed standards.

NON STATUTORY BENEFITSNon statutory welfare measures include all those activities which employers undertake for the welfare of their workers on a voluntary basis.

UNIFORM FACILITIES In BEL, PK there is provision of same uniform from top to bottom employees and this shows equality among employees. There is no discrimination among top level

employees and lower level employees. The company provides uniform and stitches charges to the employees according to the current rate. The company provides uniform for both the season: summer and winter as per the eligibility of the employees. The company provides uniform of better quality. The company provides three set of pants, shirts to the male employees and turban to the Sikh employees in first year of their joining in the company. The company provides three suits and dupattas to the female employees and three set of sari and blouse to those female employees who wants to wear sari during summer season. The company provides one set of jersey or jacket and woolen pants to the male employees during winter season. The company provides one cardigan or jacket to the female employees during winter season.

ANNUAL GIFTS

In BHARAT ELECTRONIC LIMITED, PKL there is also a provision of annual gifts for the employees. The company provides gifts which might be useful to the employees. This year company provided BOMBAY DYEING QUILTS to the employees.

Sodexo scheme In order to save income tax of employees new scheme of Sodexo has been introduced in BEL, PKL. It had been started in july 2007 wherein meal Vouchers were issued in lieu of lunch subsidy. By using this Voucher employees can buy ration. If it is accepted by Malls then employees can also buy ration from there.

Community centre in A&B type colony: Library in Bal Vikas Bhawan Inspiration books & reading material related to Dr.B.R Ambedkar & other great personality are being provided for the study of employees & their children. Gym Facility Exercise machine & fitness Equipment have been provided at community centre for the employees and their Wards. Sports activities Sports activities are being conducted regularly &are being conducted by the company. Joggers Park It is also maintained in the colony. Children Park Various type of Swings have been provided in the colony.

Housing facilities

BEL, PKL constructs houses for the employees and gives them opportunity either to accept the HRA allowance or Quarters and the colony is known as BEL colony. Following type of Accommodation is available in the colonies: A Type 144 Houses B Type 18 Houses C Type - 54 Houses D Type 06 Houses

Recreational activities There are very attractive and motivating recreational activities in BEL, PKL. In BEL, PKL there is provision of outdoor games and indoor games. BEL, PKL conducting various programmers on yoga, stress management, for pleasure and health awareness of the employees which are directly preventive from disease programmers. The children enjoys 14th Nov children day by conducting fancy dress, solo dance and painting competition. Scholarship to the employee Wards As per Nehru centenary scheme there is scholarship for the SC/ST employees. Sports / Cultural Annual Sports Calendar is prepared and sports activities are conducted accordingly and prizes are also distributed to the winners of the sports Events. Personality Development Personality development Classes for employees children are being organized by the company. Education BEL, PKL provide facility for educating the workers and their children. BEL, PKL gives education allowance for the children to the employees or reimburses the educational expenditure of the children of the employees. Training BEL, PKL also provide apprenticeship training free of cost to local students of engineering institutes and management institutes. Worker Education Worker education programs are being organized for the employees twice in a year.

SAFETY AND HEALTH FACILITY Bharat Electronics is a Government of India enterprise, consisting of nine production units, basically set up to meet the professional electronics requirements of the country in the defence sector and other chosen field. The company has identified the necessity for a fool-proof safety and sound health policy based on financial, natural, social and legal aspects to avoid accidents and remove the hazards to create a healthy and safe environment. SOCIAL SECURITY Social security is that security which the society furnish through appropriate organization against certain risks or contingencies to which its member are exposed .These risks are essentially contingencies against which the individual cannot afford by his small means and by his ability or foresight alone .Social security is an instrument of ensuring social and economic justice. Social security is must for protection and stability of labour force. These are the various benefits provided to the employees: Medical care Sickness benefit Unemployment benefit Old-age benefit Employment injury benefit Family benefit Maternity benefit Invalidity benefit and Survivors benefit Paternity leave: This special leave is for male employees. This leave is for 15 days but restricted up to 2 children.

The Death Relief Fund Act

Death Relief Fund is established for the welfare of employees families. In case of death of Employee Company provide money to the employees family .so that after the death of earner of family there is no financial problem to the family. GSLI (GROUP SAVING LINKED INSURANCE) Group saving linked insurance scheme was started in March, 1987 in BEL, PKL. This scheme is implemented in the case of Retirement, Resignation, Transfer, and death so that employee can support himself and his dependent.Categories Employees Amount ofpremium per month A All executive E-1 to E-10/ TC 250 staff B Wage group (6-10) non 250 2,50,000 2,50,000

Risk coverage

executive C D Wage group(3-5) workers Wage group(1-2) 175 80 175,000 80,000

GSLI-II (GROUP SAVING LINKED INSURANCE)Categories Employees Amount of premium per month A All executive E-1 to E- 500 10/ TC staff B Wage group (6-10) non 500 executive C Wage group(3-5) 400 400000 500000 500000 Risk coverage

workers D Wage group(1-2) 300 300000

GPAP (GROUP PERSONAL ACCIDENT POLICY)

Group Personal accident policy means during the period of death, permanent disability and in case of temporary injuries the company provides social insurance to the employees so that when he is disabling he can support to his family, spouse, children.Premium Individual 325 In case of death In case 600000 of Up to Rs300000 depend on the Spouse 40Rs 150000 Children Per child 20 Rs 500000

disablement.

%age of disability In case of Rs2000 per week -

temporary injuries. up to Rs 200000

CORPORATE POLICY

50% premium is paid by employee and 50% premium payment is borne by management. Presently the amount 50% is 525 in this insurance 2,00,000 will be paid to the nominate of employees in case of death of employee.

RESEARCH METHODOLOGYRESEARCH DESIGN The research design used for the study is descriptive design. Descriptive research design includes surveys and fact finding enquires of deferent kinds. SOURCES OF DATA The relevant data has been collected from the primary sources and secondary sources. The primary data is collected by a questionnaire from the employees. For this purpose of data collection, the questionnaire was circulated among the employees to collect information. The secondary data is collected by news paper company journals, magazines websites etc. SAMPLE DESIGN A sample of 20 respondents was taken using random sampling. The researcher contacted the employees personally and brief summary of the nature of the study and details in the questionnaire were narrated to them.

DATA INTERPRETATION AND ANALYSIS CANTEEN

Q. How would you rate your satisfaction level with regard to the following canteen facilities? 1. CLEANLINESS7060 50 40 30 20 10 No. of Respondents Percentage

0Highly Satisfied Satisfied

Not Aware

Not Satisfied

Highly Not Satisfied

Thus it can be concluded that there are no flaws in the cleanliness of the canteen. Every employee is happy with it.

Q2. Quality of food is70 60 50 40 30 20 10 0 Highly Satisfied Satisfied No. of Respondents Percentage

Not Aware

Not Satisfied

Highly Not Satisfied

35% Employees are dissatisfied with the quality of food prepared in the canteen. There is scope of improvement in this area.

Q3.I feel that variety in the food is.70 60 50 40 30 20 10 0 Highly Satisfied Satisfied No. of Respondents Percentage

Not Aware

Not Satisfied

Highly Not Satisfied

70% of the employees are satisfied with the variety in the food

provided but 30% are not. They want some more variation or additions in the menu.

Q4.I feel that the service in canteen is.70 60 50 40 30 20 10 No. of Respondents Percentage

0Highly Satisfied Satisfied Not Aware

Not Satisfied

Highly Not Satisfied

Varied views are seen on this subject. Where 20% employees are highly satisfied and 70% satisfied with the service there are 10% such employees too who feel the service is not up to the mark.

Q5.I feel that the quantity of food is.

70 60 50 40 30 20 10 0 Highly Satisfied Satisfied Not Aware No. of Respondents Percentage

Not Satisfied

Highly Not Satisfied

The quantity of food is sufficient according to all the employees

Q6. Infrastructure of the canteen is.

60 50 40 30 No. of Respondents 20 10 0 Highly Satisfied Satisfied Not Aware Percentage

Not Satisfied

Highly Not Satisfied

40% employees are highly satisfied and the rest 60% are satisfied with the infrastructure of the canteen.

CRECHEQ. How would you rate your satisfaction level with regard to the following creche facilities? 1. CLEANLINESS60% 60 50 40 30 No. of Respondents 20 10 0 0% Percentage 40%

Highly Satisfied

0% Not Satisfied

Satisfied

0% Highly Not Satisfied

Not Aware

All the women employees are satisfied with the cleanliness of the creche.

2.RECREATION60% 60 50 40 30 No. of Respondents 20 10 0 0% Highly Satisfied Satisfied 0% 0% Not Aware Not Satisfied Highly Not Satisfied Percentage 40%

. 2 out of 5 women employees are not satisfied with the recreation facilities provided in the creche.There is scope of improvement in this area

3.FOOD MENU100 90 80 70 60 50 40 30 No. of Respondents Percentage 100%

2010 0 Highly Satisfied Satisfied 0% 0% Not Aware 0% Not Satisfied 0% Highly Not Satisfied

Going by the 100% satisfaction mark it can be said that the menu of food is very apt and liked by one and all.

4.FOOD QUALITY10090 80 70 100%

6050 40 30 20 10 0 Highly Satisfied Satisfied 0% 0% Not Aware 0% Not Satisfied 0% Highly Not Satisfied No. of Respondents Percentage

The quality of food is very good as attention is given to the usage of only branded food items.

5.SAFETY60 50 40 30 20% 20 10 0 0% 20% No. of Respondents Percentage

60%

Highly Satisfied Satisfied Not Aware

0% Not Satisfied Highly Not Satisfied

Majority of the respondents feel that their children are in safe hands when in the crche. This takes away all their worries and they can work with ease.

6.INFRASTRUCTURE60 50 40 30 No. of Respondents 20 10 0% 0 0% 20% 20% Percentage 60%

Highly Satisfied Satisfied

Not Aware

Not Satisfied

Highly Not Satisfied

A mixed response is seen on this subject. On one hand

60% respondents are satisfied and on the other 40% are dissatisfied. Thus infrastructure should be looked after properly.

7.WORKING STAFF60 50 40% 40 30 No. of Respondents 20 10 0 Highly Satisfied Satisfied 0% Not Aware Percentage 60%

0% Not Satisfied

0% Highly Not Satisfied

The working staff in the crche is very helpful and

dedicated. This can be seen by the high level of satisfaction of the respondents.

WELFARE MEASURESHow would you rate your satisfaction level with regard to the following welfare measures?

Working Environment60 50 40 30 20 10 0 Highly Satisfied Satisfied No. of Respondents Percentage

Not Aware

Not Satisfied

Highly Not Satisfied

The analysis show that the respondents are satisfied with the working environment of the organization.

Rest Room40 35 30 25 20 15 10 5 0 Highly Satisfied Satisfied No. of respondents Percentage

Not Aware

Not Satisfied

Highly Not Satisfied

The analysis show that some employees not aware of rest room facility provided by the company.

Drinking Water Facility50

4540 35 30 25 20 15 10 5 0 Highly Satisfied Satisfied Not Aware No. of respondents Percentage

Not Satisfied

Highly Not Satisfied

The analysis show that respondents are satisfied with the drinking water facility provided by the company.

Opinion Regarding Medical And First Aid Facilities50 45 40 35 30 25 20 15 10 5 0 Highly Satisfied Satisfied Not Aware No. of respondents Percentage

Not Satisfied

Highly Not Satisfied

The analysis show that respondents are highly satisfied with the medical and first aid facilities provided by the company

Occupational Safety100 90 80 70 60 50 40 30 20 10 0 Highly Satisfied Satisfied No. of respondents

Percentage

Not Aware

Not Satisfied

Highly Not Satisfied

The analysis shows that all respondents are satisfied with the occupational safety provided by the company.

Training Programs100

9080 70 60 50 40 30 20 10 0 Highly Satisfied Satisfied No. of respondents Percentage

Not Aware

Not Satisfied

Highly Not Satisfied

The analysis shows all the respondents are satisfied with the training programs provided by the company

Uniform Quantity50 45 40 35

3025 20 15 10 5 0 Highly Satisfied Satisfied Not Aware No. of respondents Percentage

Not Satisfied

Highly Not Satisfied

The analysis shows that employees are satisfied with the uniform quantity provided by the company

How would you rate your satisfaction level with regard to the

following extra-mural facilities provided by BEL? Social Insurance50 45 40 35 30 25 20 15 10 5 0 Highly Satisfied Satisfied Not Aware No. of respondents Percentage

Not Satisfied

Highly Not Satisfied

The analysis show that the most of the employees are satisfied with the social insurance provided by the company .

Recreation Facilities40 35 30 25 20 No. of respondents 15 10 5 0 Highly Satisfied Percentage

Satisfied

Not Aware

Not Satisfied

Highly Not Satisfied

The analysis show that the many employees are satisfied but there is scope of improvement too.

Are you satisfied with the timely redressal and feedback of

grievance and complains of employees with regard to service condition?90 80 70 60 50

4030 20 10 0 Highly Satisfied Satisfied Not Aware

No. of respondents Percentage

Not Satisfied

Highly Not Satisfied

The analysis shows that the respondents are satisfied with the grievance handling procedure.

FINDING AND SUGGESTIONSAVERAGE SATISFACTION CHART OF THE EMPLOYEES REGARDING THE CANTEENHighly unsatisfactory 0%

Unsatisfactory

12.5%

Not aware

0%

Satisfactory

67.5%

Highly satisfactory

20%

0%

10%

20%

30%

40%

50%

60%

70%

80%

AVERAGE SATISFACTION CHART OF THE

EMPLOYEES REGARDING THE CRECHE

Highly Not Satisfied

2.80%

Not Satisfied

11%

Not Aware

0%

Satisfied

60%

Highly Satisfied

25.70%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

AVERAGE SATISFACTION CHART OF THE

EMPLOYEES REGARDING THE OTHER WELFARE FACILITIESHighly Not Satisfied 1.40%

Not Satisfied

8.20%

Not Aware

4%

Satisfied

58.60%

Highly Satisfied

27.70%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

BEL management fulfills the needs and wants of the

employees, company provides a standard quality of life to all employees. But there are some places where the company should have to make a few rectifications. The working environment is good, but it could be better by renovating the internal infrastructure of the offices of BEL. Recreation facilities can be provided in the crche like toys, blackboard. Employees can be made aware about the rest room facilities provided by the company. Service in the canteen has scope of improvement. Better Cooking techniques can be used in the canteen. The placement of drinking water facility should be at some distance from the washrooms.

CONCLUSIONBharat electronics limited is one of the best companies of India as well as of the world. BEL knows for its best Defence products and HR policies in India. The employees are very much satisfied, who are working for BEL. All the employees are motivated and work together to achieve companys goal. Because of high motivated employees BEL, PKL division increases their productions this year from the employees is very lucky, who are working and who will work for BEL. The company should provide all those facilities, which it provides at other offices in India excluding Panchkula division. Earning of more and more money is not enough for live the life, if an employee wouldnt able to give time to his/her family, then he/she must be disturbed at the working duration. If the employee gives his/her best effort to the company, then the next responsibility is of the company to provide a better quality of life or facilities in return.