Employability Skills & professionalism By: Cindy Quisenberry

EMPLOYABILITY SKILLS&

PROFESSIONALISMBy: Cindy Quisenberry

Every employee has a professional

responsibility to be knowledgeable of

healthcare law (national, state, etc.0 and their employers

policies

BE KNOWLEDGEABLE

Know:Your job descriptionYour work hoursYour Sick Leave PolicyYour Internet Policy

BE KNOWLEDGEABLE

PROFESSIONALISMQUALITIES

PROFESSIONAL APPEARANCE

UniformClothing

Name BadgeShoes

PROFESSIONAL APPEARANCE

UNIFORM & CLOTHINGNeat

Well FittedClean

Wrinkle-freeGood Repair? Underwear

SHOESGood Support

Low HeelsNo Open ToesCleaned Daily

Clean ShoelacesClean, Matching Socks

PROFESSIONAL APPEARANCE

Personal HygieneNailsHair

Jewelry

NAILS

ShortClean

NaturalNo Artificial Nails

JEWELRYNone - Can Transmit Germs

No Body PiercingsCAN WEAR:

WatchWedding ring

Small pierced earrings (studs)

PROFESSIONAL APPEARANCE

Makeupand Tattoos

GOOD HEALTHHealthcare workers serve as role models

DietRest

ExerciseGood Posture

Avoid use of Tobacco and Drugs

EMPATHETIC

Identify with and understandanother person’s feelings,

situation, and motives.

DEPENDABILITY

Being TimelyAccurate

Conscientious

INTEGRITY

HonestTruthfulReliable

WILLINGNESS TO LEARN

Willing to LearnAdapt to Changes

Attend Additional EducationMaintain Skills

SELF-MOTIVATION

Performing Work Without Constant Supervision – Follow Through

Willingness to Learn

SELF-MOTIVATION

FACING The GIANTS

PATIENCE

Being Tolerant Of ChallengingPeople & Situations

Learn to Control Your TemperOvercome Obstacles

ACCEPTANCE OFCRITICISM

Be Willing to Listen and LearnImprove Your Work

RESPONSIBILITY

Being Accountable For Your Actions

ENTHUSIASM

Enjoy Your WorkDisplay a Positive Attitude

TACT

Ability to say or do thekindest or most fitting thing

in a difficult situation.

DISCRETION

Using Good Judgment In What You Say And Do

(Especially With Confidentiality)

COMPETENCE

Being Able To Perform TheJob Effectively

TEAM PLAYER

Work Well with OthersDo Your Part on the Team

CONTRIBUTIONS

Maintaining Membership & Active Participation In

Professional Organizations

Demonstrates reliability,

responsibility, and respect

for patients and families, Including

appropriate verbal and nonverbal

communication.

Optimizes comfort and privacy of patients when performing a

history, physical exam, and

procedures.

Maintains comprehensive, timely, legible

medical records and correspondence.

Remember your collegeenvironment is actually

a professional environment

GROOMING & DRESSING FOR AN

INTERVIEW

WHAT YOUR INTERVIEWERMY ASK YOU

• Tell me about yourself.• Tell me about your short-term/long-term goals.• What are you doing to reach these goals?• Describe some of your most important career accomplishments.• Describe your ideal job and/or boss.• What unique experience or qualifications separates you from other candidates?

WHAT YOUR INTERVIEWERMY ASK YOU

• Why are you looking for a job? Why are you leaving your current position?• Tell me about your last job. Why did you leave?• What are the best and worst aspects of your previous job?• What are your strengths?• What are your weaknesses?

WHAT YOUR INTERVIEWERMY ASK YOU

• What would your supervisor and co-workers tell me about you? Your skills? Your flexibility? • How do you handle difficult co-workers or a challenging situation?• How do you set your priorities?• How have your experiences prepared you for this job?• Why are you interested in this position? Our company?

WHAT YOUR INTERVIEWERMY ASK YOU

• What do you know about our company?• What motivates you? How do you motivate others?• What are your salary requirements?• How do you handle problems with patients?• Why should this agency hire you?

COMMON REASONS FOR LOSING A JOB

• Poor Attendance• Abandonment• Falsifying Records• Violent Behavior• Weapons in the work setting• Having, using, or distributing ETOH or drugs• Taking a person’s drugs for your own use• Harassment

COMMON REASONS FOR LOSING A JOB

• Using offensive speech or language• Stealing or destroying property• Showing disrespect to patients, families, co-workers, etc. • Abusing or neglecting a person• Invading a person’s privacy• Failing to maintain confidentiality• Defamation

COMMON REASONS FOR LOSING A JOB

• Sleeping on the job• Abusing meal breaks, etc.• Violating any agency policy• Failing to follow agency care procedures• Tending to personal matters while on duty

PROFESSIONAL DRESS• Never• Wear flashy clothes• Wear baggy clothes• Let fashion dictate your skirt length• Wear low cut blouses• Wear tight fitting clothes• Wear flip flops• Wear sneakers . . . Unless job duties require

PROFESSIONAL DRESS• Always• Tailor your clothing to the job demands• Wear simple (somewhat conservative) tailored clothing• Wear conservative colors• Keep accessories simple• Make sure hands are attractive• Keep hairstyles neat and conservative• Pay attention to body odor• Maintain proper posture

DO OR DON’T ?

BE CAREFUL WHATYOU PLACE/PUT ON

SOCIAL MEDIA• Facebook• InstaGram• Images/Photos• Texting• Twitter• YouTube• Blogging

THINK BIGBY: DR. BEN CARSON

• T = Talents• H = Honesty• I = Insight• N = Nice• K = Knowledge• B = Books• I = In-depth Learning• G = God