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Email Etiquett e
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Email Etiquette - duration of presentation is 3 minutes

Jan 16, 2017

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Lets Talk Email Etiquette

Lets Talk Email Etiquette

Plenty of professionals still dont know how to use email appropriatelyPeople send and receive many messages a day

Many end up making embarrassing mistakesThese mistakes could be detrimental in a professional interaction

No Capital letters this is shouting

You can easily miss a spelling error while typing out an email on your smartphone

You may come off as too casual or unprofessional in tone or content

Subject LineInclude a clear, direct subject linePeople often decide to open an email based on the subject line

Subject LineWrite a subject that lets readers know, you are addressing their concerns or business issues

Smartphone usage

Smartphone usageSmartphone usage is sky rocketing According to latest statistics 65% of emails are now opened on a mobile device

FontsAvoid tiny fonts. 14 for body text and 22 for headlinesPeople turn down the brightness level on mobile device to conserve battery

FontsSo, a strong contrast of colours is recommendedDark text on a light background. Avoid coloured fonts in professional situations.

Content - conciseBe as concise as possible in contentScreen real estate is very valuable on mobile

Content - conciseSo focus on the essentialsKeep the message clear, simple and conciseUse, a single clear call to action

Content - conciseMultiple calls to action make things complicatedRemember, the content should be concise

Content - conciseTell your readers what you want them to doMake it really clear & easy for them to do so

Email address-professionalAlways have an email address that conveys your name so that the recipient knows exactly whos sending the email

Email address-professionalNever use email addresses that are not appropriate for use in workplace such as babygirl, partyboy, cooldude

Reply All Think twiceRefrain from hitting reply all unless you really think everyone on the list needs to receive the email

Salutations-professionalDon't use laid back colloquial expressions like, hey you guys, yo

Salutations-ProfessionalHey is an informal salutation and should not be used in the workplace. Yo is also noHi or Hello is fine. No shortening of anyones name