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E-Governance in India
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2
So what is E-Government?
E-government is very simply about applying
information and communication technology to all
aspects of a governments business where it makes
sense to improve efficiency and effectiveness in the
achievement of policy and program outcomes
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Background: What is Governance?
Governance
Way govt. worksSharing of
informationService delivery
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Background: How e-governance helps
Governance
Bad governanceGood governance E-governance
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About: E-Governance target agents
citizensGovt.
business
Government
service delivery
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e-Governance Challenges Specific to India
Lack of Integrated Services:
Lack of Key Persons:
Population:
Different Languages:
According to an officer from NIC, success factors of e-Gov projects - 10% Technology
60% Process
20% Change Management
Rest is luck
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e-Governance and ICT
"ICTs ( Information and Communication Technology ) are effectively showing new
dimensions to old institutional setups. There is a reinforced thrust for an informed
and participatory citizenry for efficient egovernance. It goes without saying that
impact of ICT on institutional changes is fast spreading across the boundaries of
social and political arrangements of societies."
e-Governance is the application of Information and Communication Technology
(ICT) for delivering Government Services, exchange of information, communication
transactions, integration various stand-alone systems and services between
Government and Citizens (G2C), Government and Business (G2B) as well as back
office processes and interactions within the entire Government frame work.
Through the e-Governance, the Government services will be made available to the
citizens in a convenient, efficient and transparent manner. The Government being
the service provider, it is important to motivate the employees for delivering the
services through ICT. To achieve this, the Government employees are being trained
on technology and started realising the advantage of ICT. The aim is to make them
thorough with e-Governance applications and responsive to the technology driven
administration.
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Vision & Objectives
NeGP Vision
"All Government services accessible to the common man in his locality
through a One-stop-shop (integrated service delivery) ensuring
convenience, efficiency, transparency & reliability"
NeGP Approach
Focus on Public Service Delivery & Outcomes
Process Re-engineering & Change Management are critical
Radically change the way government delivers services
Centralized Initiative, Decentralized Implementation
Implementation framework accordingly
Project Implementation in Mission Mode
Empowered Mission Teams - professionals & domain people
"Think Big, Start Small and Scale Fast"
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ONLINE SERVICES
1. E-Filing of Income Tax Returns
2. Online Application of Passport
3. Registration for Service Tax Payers
4. Obtain Driving Licenses
5. Land or Property Registration
6. Ration Card
7. Birth Certificate
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SOME PROJECTS
Case ofGujarat interstate border check posts: e-
Governance causes reduction in corruption and
increase in tax revenues.
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GUJRAT CHECK POSTS
New System
ImplementationChallenges
Benefits and Costs
Critical Success Factors
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AADHAAR
What is Aadhaar?
Aadhaar is a 12-digit unique number which the
Unique Identification Authority of India (UIDAI)
will issue for all residents in India. The number will
be store basic demographics and biometric
information photograph, ten fingerprints and iris
of each individual in a central database.
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Why Aadhaar?
Great potential for not-so-privileged, poor and the
marginalised people, mostly living in the rural areas
Clear proof of identity
Facilitate entry for poor and underprivileged residents intothe formal banking system
Opportunity to avail services provided by the government and
the private sector
Giving migrants mobility of identity
Lets join and work together to make UID number a powerful
tool and enabler in various fields.
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AADHAAR
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AADHAAR
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BHOOMI-DIGITAL LAND RECORDS
BENEFITS
Easy Access of records
Easy to transfer
Easy availability of agricultural credit
SALIENT FEATURES
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CONCLUSION
