Effective Presentation Skills(Final)

8/13/2019 Effective Presentation Skills(Final)

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EFFECTIVE

PRESENTATION

SKILLS

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1- PRESENTER 2- AUDIENCE

3- PRESENTATION

4- USE OF

PRESENTATIONAIDS & EQUIPMENT

4 MAJOR INGREDIENTS

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Overview and need for effective presentations

4 Ingredients of a presentation

#1: The Presenter

Roles

Requisite skills and competencies

Tips on effective use of:

Verbal

Visuals

Eye contact

Voice (tone & pitch) andBody language

skills

Various types of questions and their usage techniques

Part1

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#2: The Audience

Adult learning principles

Analysing various types of audience and

Their handling techniques

Rapport building tips

Extra tips for managing difficult audienc

behaviour

Way forward plans for part 2

Part1

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Part - 2

#3: The Presentation

The 6 step process

Design challenges

Sequencing for effectiveness

Considerations

Inclusions & exclusions

Time management

Big picture

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Part2

#4: Training Aids & EquipmentNeed for right selection

What, why & when to use

Tips (dos & donts) for effective

handling of :

Multimedia projector

Overhead projector

Flip charts and white board

Tips for mastering the art of presentation

Individual Presentations/Critique

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OVERVIEW

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#1

THE

PRESENTER

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ROLES OF A PRESENTER ?

Change Agent

Coach

Instructor

Friend

Role Model

Mentor

Leader

Co-learner

Counselor

--

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WHAT ARE THE

REQUISITE SKILLS

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PRESENTATION SKILLS

SPEAKER

Motivation

Credible

Competent

Dynamic

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DETERMINE OBJECTIVES

Who Suggested

When & Where Will It Happen

Sequence/Time

How Much Do You Know Now

Should It be:Technical, Theoretical, Practical

Why Are You Presenting

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PRESENTATION SKILLS

MESSAGE (Verbal/Non-verbal)

Content

Style

Structure

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PRESENTATION SKILLS

Content ( Zero draft & Mind Map)

Organization

DeliveryCONCEPT OF THREE S

S=stories

S= simulation

S= summary of scientific evidence

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RECEPTIVITY CURVE

Receptivity

Level

Time3 106

8

12

Pause, joke, break

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PRESENTATION SKILLS

VERBAL

Informal:

Personal touch

Quote examples/experiences

Summarise

Tone:

Variations Pauses

Size of room 3 T

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SPEAK LOUDLY ENOUGH .

TO BE HEARD CLEARLY

A clearly audible voice reflects

Directness of Message

Firm Grasp of the subject

Full commitment of speaker

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LISTENING

Speaking 100-200 wpm

Thinking 400-500 wpm

LAG TIME

TRUE LISTENING

Focus attention on what the speaker

Says, Thinks and Feels

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FOR EFFECTIVE COMMUNICATION

Speak Effectively

Be Understandable

Be Positive

Create & Maintain Interest

Illustrate Clearly

Avoid Distracting Mannerisms

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EYE CONTACT ------- MAKE IT & KEEP IT

Except for your voice, your eyes are the most

important tools used in speaking.

People trust you

People care about what you say

People believe you(If they can see your eyes loo king d irect ly at

them)

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NON VERBAL LANGUAGE

RelaxSmile

Maintain Eye Contact

Central Position in U-Shape Seating

Non Threatening Posture/Gestures

Visual

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THE STAR MODEL

Presentation Aim

Content

Method

Situation

Feedback

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QUESTIONING

SKILLS

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USE OF QUESTIONS

To:

Revise

Promote Participation

Check Learning Level

Recall Attention

Draw In Silent Members

Seek Knowledge & OpinionDriver

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TYPES OF QUESTIONS TO BE ASKED

1. DIRECT

- Question- Pause

- Name

2. INDIRECT

- Question

- Answer by Anyone

3. RE-DIRECTED

- By Presenter to Individual/Group

Avoid Too Many

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TYPES OF QUESTIONS TO BE AVOIDED


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TYPES OF QUESTIONS TO BE AVOIDED

1. MULTIPLE

- Easiest Answered

- Other Parts Forgotten

2. VAGUE/AMBIGUOUS

- Several Answers

- Some Hypothetical

3. OBVIOUS OR LEADING

- No Thought Required

- Answer Implied In Question

4. CLOSED (Yes/No)

- Answer May Be Guessed 27


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QUESTIONS MANAGEMENT

Confirm When Correct

Repeat So All Can Hear

Expand Teaching Element

The Diplomatic Pass

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AMOUNT OF QUESTIONS

Depends On:

Subject

Objective (s)

Type Of Audience

Experience In Use Of QuestioningTechnique

Two Way

Participation 31


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#2

AUDIENCE

ANALYSIS

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WHY ANALYSE ?

Achievement of pre-set objectives

Bridge gaps

Develop potential:

solutions

individualsteams

departments

Change behaviour

Better understanding

Satisfy needs

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CHALLENGES

Maintain Environment

Time Frames

Breaks

Sequence

Concept Vs. Experience

Simple Vs. Complex

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AUDIENCE ANALYSIS


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AUDIENCE ANALYSIS

How Much Do They Already Know

What Is Their Attitude Towards TheTopic/Subject

Why Are They Attending

What Is Their Present Vocabulary Level

Relative To Your Presentation

How Open Minded Are They

What Techniques Would Attract/Distract

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AUDIENCE ANALYSIS


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AUDIENCE ANALYSIS

(Profiling)

Age

Background:

Educational

Professional

Gender

Attitude

Future potential

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Important Points To Remember

ADULTSWant To Practice In Risk Free Environment

Appreciate Feedback

Listen Actively

Need To Be Challenged

Learn:

Differently

At Different Levels39


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PRESENTATION DESIGN PRINCIPLES

Problemcentered rather than content centered

Encourage and permit active participation

Collaborativerather than authorityoriented

environment

Mutualplanning

Mutualevaluation

Experientialactivities and not transmittal

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FACTORS AFFECTING THE

PRESENTATION PROCESS

(Objectives)Motivation

Participation & Practice

Knowledge of results (feedback)

Individual differences

Structure of the presentation

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TYPES OF

AUDIENCE

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MAIN TYPES

1. Introverts

2. Shy

3. Unwilling

4. Extroverts

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INTROVERTS

CHARACTERICS

1. Think Before Talk

2. Less Need To Influence

3. Internal Satisfaction From

New Ideas

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INTROVERTS

TECHNIQUES FOR INVOLVEMENT

Conduct Round Robin

Advance Notice Of Topic

Suggestions By Name

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SHY

CHARACTERICS

1. Unwilling To Share Ideas

2. Lack Of Confidence

3. Nature

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SHY


1.Write Ideas

2.Low Risk Questions

3.Low Risk Opinion (Yes/No)

4.Thank Them On Input

5.Watch & Respond To Their

Body Language

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UNWILLING

CHARACTERICS

1. Negative Attitude

2. Inappropriate Topic/Subject

3. Difficult Subject/Presenter/Language

4. Presentation Requiring Deliverables

5. Substitute

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UNWILLING TRAINEES


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Speak With Conviction (Not Zeal)

Practical Benefits

Group Addresses Negative Comments

Include Challenging Quizzes

Self Assessment Exercises

Team Exercises

UNWILLING TRAINEES

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ALL TYPES


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Never Put People Down

Get Comment On Point Of Interest

Use Group Activities

Avoid Class Room Style Seating

Buddy Pair

Post Training Action Plans

(contd.)

ALL TYPES

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ALL TYPES


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Listen

Develop Trust (Seating/Ice Breakers)

Project Positive Body Language

Ask Open Ended Questions

Interact Via Names

Delegate Tasks

ALL TYPES

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RAPPORT

BUILDING

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TIPS

FOR

PRESENTERS

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Change Pace Of Presentation

Something Different Every 10 Minutes

Modulating Voice

Animating

Face

Gestures

Positive Body Language/Gesturing

TIPS FOR PRESENTERS

Use of Humor

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TIPS FOR PRESENTERS


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Move Around

Close Proximity To Audience

Challenge:

Who

What

When

Where

Why How

Quote Shocking Statistic/Stance

TIPS FOR PRESENTERS

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TIPS FOR PRESENTERS


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Involve Participants

Poll

Opinion Personal Examples

Improve Retention & Interest:

Share: Anecdotes

Stories

Analogies

Use Props, Articles, Magazines

End With A Challenge 62


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TIPS FOR HANDLING VISUAL AIDS

Visible To All

Allow Participants To Read First

Then Speak/Explain

Limit One Idea Per Aid

Illustrate Only Main Points

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Ingredient # 3:


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Ingredient # 3:

The Presentation

The 6 step process

Design challenges

Sequencing for effectivenessConsiderations

Inclusions & exclusions

Time management

Big picture65


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RECALL PROCESS


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RECALL PROCESS

I HEAR AND I FORGET

I SEE AND I REMEMBER

I DO AND I UNDERSTAND

ASK ME AND I KNOW !

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DESIGN CHALLENGES


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Maintain Learning State

Time Frames

Breaks

Sequence

Concept Vs. Experience

Simple Vs. Complex

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#4

USE OF

PRESENTATION

AIDS & EQUIPMENT

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NEED FOR RIGHT SELECTION

Save Time

Create Interest

Add Variety

Make An Impression

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NEED FOR RIGHT SELECTION

Explain &

Illustrate Difficult:

IdeasConcepts

Highlight Presentation

Call Attention To Main Points

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FLIP CHART- DOs


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Write in Bold & Capital

Use Dark Colours

Alternate Colour

Number Each Point

Use Colour for :

Highlighting

UnderliningBullets

Keep One Idea Per Page73

FLIP CHART DO


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FLIP CHART- DOs

Post Key Ideas on Wall

Use Diagrams & Flowcharts

Add Pictures

Use Pencil Reminders

Label Pages

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OVERHEAD DOs


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OVERHEADDO s

Check Light Bulb (Main/Spare)

Learn Use (switching systems)

Focus Machine

Clean Faceplate & Lens

Number & Sequence Transparencies

Use Six By Six Rule

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OVERHEADDOs


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Use Bold & Capital Letters

Emphasize Headings

Show Overview First

Use One Idea/Concept Per Transparency

Use Diagrams & Graphs

Add Clear/Colour Pictures

Keep Each Transparency SIMPLE

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OVERHEAD DONTS


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OVERHEADDONTS

Use Fingers/Hand As Pointer

On Transparency

Block Audiences View

Use Red/Yellow Colour

Use Folded/distorted Transparency

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MULTIMEDIA PROJECTOR DOs


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MULTIMEDIA PROJECTORDO s

Know:

ConnectionsStarting mode

Standby mode

Stopping mode

Usage features

Zoom & Focus Features

Presentation Dummy Run

Use Of Colours

BACKUP

TRANSPARENCIES

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MULTIMEDIA PROJECTOR DONTs


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MULTIMEDIA PROJECTORDONT s

Block Participants View

Use Finger As Pointer, but use:

Laser Pointer

Pen Type Pointer

Overdo Graphics/Visuals

Overdo Effects (Visual/Audio)

Too Close Proximity

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PRESENTATIONS AND


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CRITIQUE

JURY

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TIPS FOR

MASTERING

THE ART OF

PRESENTATION

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GETTING OFF ON THE RIGHT FOOT


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Types Of Openings

Quotation

Rhetorical Question

Joke

Story or Anecdote

3 Stages :

What You Will TELL TELL

What You Have TOLD

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Statistics

Fact

Definition

Prop

Title

Audio/Visual Aids

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SETTING THE TONE


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SETTING THE TONE

Use Power Words

Use Of Jargon

Creating A Catch Phrase

Create Mental Picture

Use Active Tense

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FOR EFFECTIVE COMMUNICATION


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Speak Effectively

Be Understandable

Be Positive

Create & Maintain Interest

Illustrate Clearly

Avoid Distracting Mannerisms

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NERVOUSNESS Overcoming Butterflies


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One Day Before Training:

Preparation (P-P-P)

Learn About Participants

Anticipate Potential Reactions

Interact/meet Trainees

Prepare Index Cards

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One Hour Before Training:

Arrange Transparencies/Presentation

Stop Preparation

Spend Few Minutes Alone

Eliminate Possible Distractions

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During The Introduction:

Casual Two Way Discussion

Be Sincere

Dont Overdo Enthusiasm

Make Individual Eye Contact

Avoid Starting With A Flat Joke

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WRAP UP STYLES


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Refer Back To Opening

Use A Quotation

Ask A Question

Tell A Story

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WRAP UP STYLES


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WRAP UP STYLES

Recite A Poem

Tell A Joke

Way Forward

Candid Assessment

Match Conclusions With

Objectives

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CRITIQUE

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Effective Presentation Skills(Final)

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