Dr.K.Baranidharan Present by…
May 19, 2015
Dr.K.Baranidharan
Present by…
TOTAL QUALITY
MANAGEMENTTQM
2April 12, 2023
LEADERSHIP
Presented by
Dr.K.Baranidharan
LEADERSHIP
• Leadership is the process of influencing others towards the accomplishment of goals.
• Leadership is lifting of man\s visions to higher sights, the raising of man\s performance to a higher standard, the building of man\s personality beyond its normal limitations
"Leadership is a function of knowing
yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential."
Prof. Warren Bennis
Leadership Skills
Characteristics of Leaders1. Give Priority to external and internal customers.
2. They empower, rather than control, subordinates.3. They emphasize improvement rather than maintenance. If it is not perfect improve
it.4. They emphasize prevention. An ounce of prevention is worth a pound of cure.5. They encourage collaboration rather than competition.6. They train and coach, rather than direct and supervise.7. They learn from problems. Problem treated as an opportunity rather than
something to be minimized or covered up.8. They continually try to improve communications.9. They continually demonstrate their commitment to Quality. Actions speak louder
than words.10. They choose suppliers on the basis of quality not price.11. They establish organizational systems to support quality effort.12. They encourage and recognize team effort.13. Improve communication14. Benchmark continuously(creat new learning and problem)15. Build supplier partnership (feedback, dicuss improvement, encourage
Leadership Style
• Directing style of leadership (Autocratic):– Leader makes decisions without reference to anyone else– High degree of dependency on the leader– Can create de-motivation and alienation
of staff– May be valuable in some types of business where
decisions need to be made quickly and decisively– More knowledge of situation– Use of directing style of leadership knowledge of situvation
• Consulative style:• Encourages participation• Seeks advice, suggestions• Final decision maker• Seeking input from those working
under him
• Participative style:• Assigns work to the employees• Guidance during the work process• Makes decision based on the
conclusions of the employees working on the task
• Delegating style:• Leader realise that different situations call for
different leadership styles• Leader checks to verify the successful
completion of the assignment and participates only if necessary.
• Individual or team having been given both responsibility and the authority to get job done
Effective leadership
• 1) Vision:• Vision is crucial for leaders during
time change. • Leaders recognise the radical
organisation changes taking place today as opportunities to achieve total quality
• 2)empowerment:• Leader empowerment employees to
assume ownership of problem or opportunities and to proactive in implementing improvement and making decisions in the best interest of the organisation.
• 3) intuition :• Leaders usually follow their
intuition.• They must be prepared to make
difficult decision even in the face of uncertaninty and change and anticipate the future
• 4) Self understanding :• The ability to look at one’s self and
then identity relationships with employees and within the organisation.
• It requires an examination of one’s weaknesses as well as strength.
• 5) Value congruence:• Leaders integrate the values into the
company’s system.• Values are basic assumptions and
beliefs about the nature of business, mission, people and relationships of an orgnisation.
• Values include trust and respect of individuals, openness, teamwork, integrity and commitment of quality.
Traits • Adaptable to situations • Alert to social environment • Ambitious and achievement orientated • Assertive • Cooperative • Decisive • Dependable • Dominant (desire to influence others) • Energetic (high activity level) • Persistent • Self-confident • Tolerant of stress • Willing to assume responsibility
Skills • Clever (intelligent) • Conceptually skilled • Creative • Diplomatic and tactful • Fluent in speaking • Knowledgeable about group task • Organised (administrative ability) • Persuasive • Socially skilled
Stogdill, 1974
Leadership Traits and Skills
Leaders will also use: Integrity, Honesty, Compassion, Humility
Leadership Skills
Leadership Skills
Situational/contingency Leadership (Hersey-Blanchard, 1970/80)Leadership style changes according to the 'situation‘ and in response to the individuals being managed – their competency and motivation
Leadership Theory
Competency Low competence Some competence
High competence High competence
Motivation
Low commitment/Unable and unwilling or insecure
Variable commitment/Unable but willing or motivated
Variable commitment/ Able but unwilling or insecure
High commitment/Able and willing or motivated
Leadership style DIRECTIVE(Telling)
COACHING(Selling)
SUPPORTIVE(Participating)
DELEGATORY(Observing)
Dr.K.BaranidharanTHANK YOU