1 Company Confidential. Copyright 2011 Investors 03/21/2022 Offices USA UK UAE Malaysi a India Newgen Overview • Software Products in Business Process Management, Enterprise Content Management & Customer Communication Management • 800+ installations across 40 countries • Solutions for Banking, Insurance, Healthcare, BPO/SSCs, Telecom and Government • Credited with world’s largest implementations • Innovative culture, Consistent R&D investments, 35 patents • Employee strength 1100+ • Certified for ISO 9001:2008, ISO 27001:2005 and CMMI Level3
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ECM: Bridging Content Process and Compliance Divide
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1Company Confidential. Copyright 2011
Investors
04/18/2023
Offices
USAUKUAEMalaysiaIndia
Newgen Overview
• Software Products in Business Process Management,
Enterprise Content Management & Customer
Communication Management
• 800+ installations across 40 countries
• Solutions for Banking, Insurance, Healthcare, BPO/SSCs,
One of the largest ECM Implementations worldwide at a Leading Insurance Firm
• Business Needs
• Anytime Anywhere Customer service
• Cycle time reduction for processing
• Cost reduction
• Documents to be accessible from Core Application
• Disaster recovery
• Solution Implemented
• Enterprise wide ECM System deployed in a semi centralized
architecture
• Capture and Upload with a proper Governance framework
• Independent repositories at Branch Offices with consolidation
happening at Divisional Office and automatic data synchronization
• Federated search
• Integration with Core Insurance Application
• RMS at Division Offices for managing Warehouses
13Company Confidential. Copyright 2010
One of the largest ECM Implementations worldwide at a Leading Insurance Firm
• Benefits• Customer service from any location• Anytime anywhere access of
customer records• Reduced Turn Around Time• Huge Savings due to office space
optimization• 100% Compliant against regulatory
norms• Active DR Site
• Key Highlights• Archival of 4 Billion Pages• Federated search among 2048
repositories• 25000+ users• Built using open source platform
• Winner of Red Hat Award
RHEL 4.0
“Newgen’s implementation lead to reduction in storage cost of our business dramatically which financed the total cost of deploying the enterprise wide solution with us.”