E xtenidit services

2011 © eXtendiaIT

eXtendiaITeXtendiaITIT Services CompanyIT Services Company

2011 © eXtendiaIT

Armenia Location and Value

Western culture and work ethics English Language skills Technological Accuracy & HighSkill,

Legacy and modern Low-cost center Loyal workforce, low attrition ..

90% Armenian, 99% Christians Stable Government and currency Low inflation rate Large Armenian Diaspora Previous Soviet Republics Used to service Soviet Union with

Technology

Now Services Europe & America

Armenia Characteristics

2011 © eXtendiaIT

eXtendiaIT : Offshore Technology Center

2011 © eXtendiaIT

Broad Range of Offshore IT Services

2. New Technology Applications

4. Legacy Applications

5. Managed Operations

3. Application Management Servicing

1. IT Solutions

6. Mobile Development

2011 © eXtendiaIT

IT Solutions & Know-how• Web and E-Commerce Portal development• Billing Solutions• CRM, ERP, Asset Management Systems• Mobile Handset Wireless and Server Applications• Media, Large Membership Database services• Banking and Financial operations, Transaction Systems• Security Applications • Encryption Engines• IT Secure Communication project services• Document Management and Collaboration and others• Other

2011 © eXtendiaIT

New Technology Application Development

Expertise in most development languages and domains

PHP, Java, ASP, .Net, and other platforms

DB Technologies using Oracle, My SQL, MS SQL, DB2

and Web Sphere

Web and E-Commerce Portal Design

Languages

Java, C, C++, C#, VB, VC and Visual apps , and .Net

2011 © eXtendiaIT

Application Management Servicing eXtendiaIT has a process of managing Service Level

Agreements 5 days a week to week-ends on call services Ticket and incident request management either with

Customer Front Office Point of Contact or Direct with client user and operator

eXtendiaIT has the skill-sets and the delivery environment to deliver IT services in different languages including English, French, German, Spanish and others.

Multi-Lingual Delivery Platform

2011 © eXtendiaIT

Legacy Applications Legacy Applications development and

management. Application Management and Application

Maintenance Migrating to newer technologies Consulting and High Level architecting

Languages: IBM Assembler, COBOL, Fortran, CICS, Natural, PL1, MUMPS, Smalltalk, Centura, Pro-C, Impromptu, Others

2011 © eXtendiaIT

Managed Operation SkillsGold Support Services 24/7 Technical Support for all kinds of applications Customer support directly to end users 30 minutes turnaround time Application support, maintenance and enhancements

Remote Servers Mini and Mainframes Remote Desktop Control Remote Desktop Monitoring DataCenter Management Windows, Unix, Linux

Server and Database Maintenance Backup and Disaster Recovery Network Support Workstation and Servers, Oracle, SQL, MySQL, WebSphere

and others

2011 © eXtendiaIT

Mobile Application Development Teams QUAD Mobile Development Team

eXtendiaIT has extensive experience in mobile applications, portals and interactivity sites development. The products and services are developed by 4 separate groups working in parallel covering the main mobile platform technologies:

QUAD Mobile Development Team can provide complete outsourced/offshore Mobile development from the ground up, all the way to providing quick-response customer support to clients and their end users