E xtenidit services

2011 © eXtendiaIT

eXtendiaITeXtendiaITIT Services CompanyIT Services Company

2011 © eXtendiaIT

Armenia Location and Value

• 90% Armenian, 99% Christians • Stable Government and

currency• Low inflation rate• Large Armenian Diaspora• Previous Soviet Republics• Used to service Soviet Union

with Technology

Armenia Characteristics

2011 © eXtendiaIT

• Western culture and work ethics

• English Language skills• Technological Accuracy &

HighSkill, Legacy and modern• Low-cost center• Loyal workforce, low attrition..

Now Services Europe & America

2011 © eXtendiaIT

eXtendiaIT : Offshore Technology Center

2011 © eXtendiaIT

Broad Range of Offshore IT Services

1. IT Solutions2. New Technology Applications3. Application Management Serevicing4. Legacy Applications5. Managed Operations6. Mobile Development

2011 © eXtendiaIT

IT Solutions & Know-how

• Web and E-Commerce Portal development

• Billing Solutions• CRM, ERP, Asset Management Systems• Mobile Handset Wireless and Server

Applications• Media, Large Membership Database

services

2011 © eXtendiaIT

IT Solutions & Know-how

• Banking and Financial operations, Transaction Systems

• Security Applications • Encryption Engines• IT Secure Communication project

services• Document Management and

Collaboration and others• Other

2011 © eXtendiaIT

New Technology Application Development

• Expertise in most development languages and domains

• PHP, Java, ASP, .Net, and other platforms• DB Technologies using Oracle, My SQL, MS

SQL, DB2 and Web Sphere• Web and E-Commerce Portal Design• Languages• Java, C, C++, C#, VB, VC and Visual apps ,

and .Net

2011 © eXtendiaIT

Application Management Servicing eXtendiaIT has a process of managing

Service Level Agreements 5 days a week to week-ends on call services Ticket and incident request management

either with• Customer Front Office Point of Contact or• Direct with client user and operator

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Multi-Lingual Delivery Platform

eXtendiaIT has the skill-sets and the delivery environment to deliver IT services in different languages including English, French, German, Spanish and others.

2011 © eXtendiaIT

Legacy Applications

Legacy Applications development and management.

Application Management and Application Maintenance

Migrating to newer technologies

Consulting and High Level architecting

Languages: IBM Assembler, COBOL, Fortran, CICS, Natural, PL1,

MUMPS, Smalltalk, Centura, Pro-C, Impromptu, Others

2011 © eXtendiaIT

Managed Operation Skills

Gold Support Services 24/7 Technical Support for all kinds of

applications Customer support directly to end users 30 minutes turnaround time Application support, maintenance and

enhancements

2011 © eXtendiaIT

Managed Operation SkillsRemote Servers Mini and Mainframes Remote Desktop Control Remote Desktop Monitoring DataCenter Management Windows, Unix, LinuxServer and Database Maintenance Backup and Disaster Recovery Network Support Workstation and Servers, Oracle, SQL, MySQL,

WebSphere and others

2011 © eXtendiaIT

Mobile Application Development Teams QUAD Mobile Development Team

eXtendiaIT has extensive experience in mobile applications, portals and

interactivity sites development. The products and services are developed by 4

separate groups working in parallel covering the main mobile platform technologies:

QUAD Mobile Development Team can provide complete outsourced/offshore

Mobile development from the ground up, all the way to providing quick-response

customer support to clients and their end users