E xtenidit services

• 1. eXtendiaIT IT Services Company

2. Armenia Location and Value

• Western culture and work ethics

• English Language skills

• Technological Accuracy & HighSkill, Legacy and modern

• Low-cost center

• Loyal workforce, low attrition .

• 90% Armenian, 99% Christians

• Stable Government and currency

• Low inflation rate

• Large Armenian Diaspora

• Previous Soviet Republics

• Used to service Soviet Union with Technology

Now Services Europe & America Armenia Characteristics 3. eXtendiaIT : Offshore Technology Center 4. Broad Range of Offshore IT Services 1. IT Solutions 2. New Technology Applications 3. Application Management Serevicing 4. Legacy Applications 5. Managed Operations 6. Mobile Development 5. IT Solutions & Know-how

• Web and E-Commerce Portal development

• Billing Solutions

• CRM, ERP, Asset Management Systems

• Mobile Handset Wireless and Server Applications

• Media, Large Membership Database services

• Banking and Financial operations, Transaction Systems

• Security Applications

• Encryption Engines

• IT Secure Communication project services

• Document Management and Collaboration and others

• Other

6. New Technology Application Development

• Expertise in most development languages and domains

• PHP, Java, ASP, .Net, and other platforms

• DB Technologies using Oracle, My SQL, MS SQL, DB2 and Web Sphere

• Web and E-Commerce Portal Design

• Languages

• Java, C, C++, C#, VB, VC and Visual apps , and .Net

7. Application Management Servicing

• eXtendiaIThas a process of managing Service Level Agreements

• 5 days a week to week-ends on call services

• Ticket and incident request management either with

• • Customer Front Office Point of Contact or

• • Direct with client user and operator

Multi-Lingual Delivery Platform eXtendiaIT has the skill-sets and the delivery environment to deliver IT services in different languages including English, French, German, Spanish and others. 8. Legacy Applications Legacy Applications development and management. Application Management and Application Maintenance Migrating to newer technologies Consulting and High Level architecting Languages: IBM Assembler, COBOL, Fortran, CICS, Natural, PL1, MUMPS, Smalltalk, Centura, Pro-C, Impromptu, Others 9. Managed Operation Skills

• Gold Support Services

• 24/7 Technical Supportfor all kinds of applications

• Customer support directly to end users

• 30 minutes turnaround time

• Application support, maintenance and enhancements

• Remote Servers

• Mini and Mainframes

• Remote Desktop Control

• Remote Desktop Monitoring

• DataCenter Management

• Windows, Unix, Linux

• Server and Database Maintenance

• Backup and Disaster Recovery

• Network Support

• Workstation and Servers, Oracle, SQL, MySQL, WebSphere

• and others

10. Mobile Application Development Teams QUAD Mobile Development Team

• • eXtendiaIThas extensive experience in mobile applications, portals and interactivity sites development. The products and services are developed by 4 separate groups working in parallel covering the main mobile platform technologies:

• • QUAD Mobile Development Team can provide complete outsourced/offshore Mobile development from the ground up, all the way to providing quick-response customer support to clients and their end users