E commerce

Electronics Commerce in Bangladesh

Speaker InformationTamanna Noor LunaSoftware Engineer

Contents

E-Commerce Definition History of E-Commerce Types Of E-Commerce Differences between E-Commerce and Traditional commerce The Process of E-commerce Bangladeshi E-commerce shop E-commerce payment methods Applications related to ecommerce E-Commerce in Different Sector (Bangladesh) E-Commerce Website in Bangladesh Benefits to Organizations Advantages Disadvantages Barrier of Ecommerce Recommendation

E-Commerce Definition

Electronic commerce, commonly known as e-commerce or eCommerce, is a type of industry where the buying and selling of products or services is conducted over electronic systems such as the Internet and other computer networks.

History of E-Commerce

1960-1982 - Paving the way for electric commerce was the development of the Electronic Data Interchange (EDI). EDI replaced traditional mailing and faxing of documents with a digital transfer of data from one computer to another.

1982-1990 - It was apparent from the beginning that B2B online shopping would be commercially lucrative but B2C would not be successful until the later widespread use of PC’s and the World Wide Web, also known as, the Internet.

History of E-Commerce (Continue)

1999 - Over 9 million Minitel terminals had been distributed and were connecting approximately 25 million users in this interconnected network of machines. The Minitel system peaked in 1991 and slowly met its demise after the success of the Internet 3 years later.

At present - Currently, Amazon, Dell, Staples, Office Depot and HP are the 5 largest and most famous worldwide Internet retailers. There’s so much credit to be given to companies such as eBay and Amazon, which really began to lead the way in e- commerce

Types Of E-Commerce

Business-to-business (B2B) Business-to-Consumer (B2C) Business-to-government (B2G) Consumer-to-consumer (C2C) Mobile commerce (m-commerce)

Types Of E-Commerce

B2B: It means business to business. It is the types of ecommerce in which buyer and seller, both are businesses. In this, one business is sells its products or services while other business buys these products or services. About 80% of ecommerce of this type.

Example- Intel selling microprocessor to Dell.B2B Sites: Alibaba.com

B2C: It means business to consumers. It is the type of ecommerce in which business sells its services or products to consumers, through internet or computer network.

Example- Dell Selling me a laptop. B23 Sites: icson.com

Types Of E-Commerce (Continue)

C2C: It means consumer to consumer. It is the type of e-commerce in which one consumer sells its products to other consumer, through internet or computer network.

Example- Me selling a car to my neighbor.CTC Sites- OLX.com

B2G: It means business to government. It is a type of e-commerce in which business sells its services or products to government.

Example- Business pay taxes M-commerce: It means mobile Commerce, It is the buying and selling of

goods and services through wireless technology. Example- handheld devices such as cellular telephones Mobile Ticketing Information ServicesMobile Banking

Differences between E-Commerce and Traditional commerce

Traditional commerce: face-to-face, telephone lines , or mail systems manual processing of traditional business transactions individual involved in all stages of business transactions

E-Commerce: using Internet or other network communication technology automated processing of business transactions individual involved in all stages of transactions pulls together all activities of business transactions, marketing and

advertising as well as service and customer support

Differences between E-Commerce and Traditional commerce

Traditional commerce: face-to-face, telephone lines , or mail systems manual processing of traditional business transactions individual involved in all stages of business transactions

E-Commerce: using Internet or other network communication technology automated processing of business transactions individual involved in all stages of transactions pulls together all activities of business transactions, marketing and

advertising as well as service and customer support

The Process of E-commerce

FIG: Process of E-Commerce

Bangladeshi E-commerce shop

Internet user increase in Bangladesh day by day and all mobile companies established their 3G networking so that many companies start her online business. Recent report says that there are three core peoples in Bangladesh have already access to internet communication. E-commerce website becomes popular day by day in Bangladesh. All E-commerce Sites is transaction in online so that choosing the right E-commerce service is an important and rather difficult task for any online shopping.

E-commerce payment methods

Credit Card Payment Websites Wire Transfer Checks and Money Orders Purchase Order

Applications related to ecommerce

Email News groups Online shopping and order tracking Online banking Instant messaging Domestic and international payment systems Tele conferencing Electronic tickets

E-Commerce in Different Sector (Bangladesh)

Online Banking Pay Bill Online Shopping Ready made garments Hotel booking Education Airline ticket booking Oil and Gas Sector

E-Commerce Website in Bangladesh

We have made a list with probably the best E-commerce website in Bangladesh. These E-commerce website buy many kind of products items such as mobile, accessories, Jewellery, clothing, Food and etc.

clickbd.com bikoy.com cellbazar.com Rokomari.com Boi-mela.com akhoni.com

Benefits to Organizations

Market expansion to national and international markets

Reduced cost of creating, processing, distributing, storing and retrieving

paper based information Reduced inventories.(Just-in –time

manufacturing) Automated business processing Cost-effective document transfer Reduced time to complete business transactions,

speed-up the delivery time Improved customer service. Increased productivity Reduced transportation Costs

Advantages

More products and services: EC provides with more choices; they can select from many vendors and from more products.

Cheaper products: EC frequently provides consumers with less expensive products and services by allowing them to shop in many places and conduct quick comparisons.

Ubiquity: EC provides consumers to shop or perform other transactions year round, 24 hours a day, from almost any location.

Disadvantages

Some customers like to feel and touch products. Also, customers are resistant to the change from a real to a virtual store.

People do not yet sufficiently trust paperless, faceless transactions.

There is an increase amount of fraud on the Internet. Mechanical failures can cause unpredictable effects on the total

processes.

Barrier of Ecommerce

High price of computer and hardware Very minimum number of users of web sites Telecommunication infrastructure is poor Lack of technically efficient personnel Small number of Credit Card users Fulfillment & customer relation problem

Recommendation

The application and use of E-commerce is limited in Bangladesh. This sector is not so much develop in our country. The reason behind are many but the main reason is that our country is not so developed and most people of our country are poor and uneducated. So it is natural that there are few customers who are interested in E-commerce. But this situation can possibly be changed if we develop our telecommunication infrastructure, government awareness and people mindset.

Recommendation (Continue)

To make ecommerce successful in our country we need the help of all aspect of people as well as govt. and business industry to cope up or overcome the following limitations, Access to computer of household should be increased, The cost of using internet should be affordable to general people ,User of software should be more simple for the easier use , Its use should be made as easy as TV and newspaper so that it require unsophisticated skill.

Thank You…